ビーチ、白砂、ビーチカバナ (無料)、サンラウンジャー

シー クリフ リゾート & スパの口コミ

5 out of 5
シー クリフ リゾート & スパ
West Coast, 1763 Malawi Road, Mangapwani

口コミ

8.6

非常に良い

評価 10 - 215 件の口コミ中 112 件が非常に良い" "
評価 8 - 215 件の口コミ中 72 件が良い" "
評価 6 - 215 件の口コミ中 19 件が普通" "
評価 4 - 215 件の口コミ中 6 件が不満" "
評価 2 - 215 件の口コミ中 6 件が非常に不満" "

9.2/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

tunni、ダルエス

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルスタッフの対応や部屋に文句はありません。 ただし、このホテルにはビーチが無かったのが残念でした。
Deshpalからの返信 (投稿日 : 2019 年 4 月 27 日)
Dear tunni, Thank you very much for your feedback, It was a pleasure to have you stay with us. We greatly value your patronage and look forward to welcoming you back with us in the near future. Thanks & Regards, Deshpal Singh Front Office Manager

8/10 (良い)

ヤギグマ、アブダビ、アラブ首長国連邦

良かった点 : スタッフとサービス、施設のコンディションと設備
景色が素晴らしい
空港から30分、遠くなくてよいです。 部屋がカビ臭く、マネージャーが2日目に記念日でもあるということで部屋の変更でグレードアップしてくださいました。 また、他にも色々とお心遣いいただきました。 ほとんどのスタッフが笑顔でいつも声をかけてくれて、また来たくなるホテルです。

8/10 (良い)

Urs

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sehr schöne Anlage, sehr gutes Personal - störend war, dass uns beim Einchecken der eigentlich zustehende Upgrade nicht vergeben wurde, da keine Zimmer verfügbar. Hatte aber den ganzen Aufenthalt den Eindruck, dass entsprechende Zimmer leer standen.
2023 年 11 月に 7 泊滞在

10/10 (非常に良い)

C

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Tomas

2023 年 11 月に 4 泊滞在

8/10 (良い)

Alma

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Iver

2023 年 11 月に 3 泊滞在
Diana on behalf of the whole Seacliff Team.からの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Iver,Thank you for rating us 10 star.

6/10 (普通)

jianhong

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Staff service is not good , needs to be trained and improved
2023 年 9 月に 1 泊滞在

6/10 (普通)

Thomas

2023 年 8 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Beautiful resort / friendly staff / few admin issues with check in and check out - but promptly rectify
2023 年 8 月に 5 泊滞在

2/10 (非常に不満)

Arundhati

小さなお子様連れの家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
The property was on a cliff by the ocean, very scenic! The management and staff were rude, disrespectful, and thoughtless. Traveled on my husband’s birthday and check in took over an hour as they couldn’t locate the expedia booking. Did nothing special for the husband’s birthday, even on request. Meanwhile the airport hotel we stayed at night before noticed that the husband was traveling on bday and surprised us with a song for him next morning. Beds were uncomfortable and creeky and real bad pillows. Stray cats all over the property.
2023 年 8 月に 3 泊滞在

6/10 (普通)

Eduardo

2023 年 6 月に 1 泊滞在

8/10 (良い)

Teresa-Angelica、Silver Spring

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

LATISHI、FORT WORTH

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The grounds of the hotel is very well kept. The staff are all very nice and friendly always willing to help. My husband and I had a very pleasant stay
2023 年 2 月に 4 泊滞在

10/10 (非常に良い)

Helge

2023 年 1 月に 7 泊滞在

6/10 (普通)

Nilaja、Washington

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Pros: nice grounds on the property, lush and green, nice room with ocean view and soaking tub, delicious menu for breakfast, lunch and dinner, spa services have affordable prices and Lucy gave a fantastic deep tissue massage and the plunge pool was in a nice quiet area. Cons: not a swimmable beach, pool hours 7am-7pm and inconsistent service during meal time. Consistently waiting over 15 minutes for silverware and drink orders and not clearing plates. This was frustrating, especially when it was not during busy hours.
Diana on behalf of the whole Seacliff Team.からの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Nilaja,Thank you for taking to review your recent experience at Seacliff Zanzibar!We sincerely apologize for falling short on your expectations and interrupting your relaxing moments. Feedback from guests serves as an important platform for needed improvements and we appreciate to hear from our guests.We have shared your comments with our teams and hope you will visit us in future to enjoy better experience.We can’t wait to welcome you to back Seacliff Zanzibar with the.

8/10 (良い)

John

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The spa services was excellent the food was Good, Room was ok amd so generally all the services were up to the expectations execpt for the fact that they don't have mobile money payment method which is very convenient especially on holidays and weekends..what if the one looses his or her Atm card but has money on their mobile app. They need to have a mobile money payment method for convenience. 7 out of 10.👍
2022 年 11 月に 2 泊滞在
Diana on behalf of the whole Seacliff Team.からの返信 (投稿日 : 2023 年 1 月 17 日)
Dear John,Thank you for taking the time to review your holiday experience at Seacliff Zanzibar, we are delighted to hear that you have enjoyed your overall stay with us.We have shared your review with our team and are all looking forward to welcoming you back again on future staysWe can’t wait to welcome you to back Seacliff Zanzibar with the.Diana on behalf of the whole Seacliff Team.

10/10 (非常に良い)

Mamadou

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 8 月に 7 泊滞在

10/10 (非常に良い)

Matt

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful resort with extremely friendly and attentive staff. The rooms are very clean and nicely decorated. Food is delicious. Lovely property thats immaculately maintained. Beautiful sunsets.
2022 年 8 月に 3 泊滞在
Diana on behalf of the whole Seacliff Team.からの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Matt,Thank you for taking the time to review your holiday experience at Seacliff Zanzibar, we are delighted to hear that you have enjoyed your overall stay with us.We have shared your review with our team and are all looking forward to welcoming you back again on future staysWe can’t wait to welcome you to back Seacliff Zanzibar with the.

8/10 (良い)

Simon

2022 年 5 月に 2 泊滞在

8/10 (良い)

Guang

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the quietness and cleanliness of the resort with beautiful sunset and sea view
2022 年 3 月に 13 泊滞在
Diana on behalf of the whole Seacliff Team.からの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Guang,Thank you for taking the time to review your holiday experience at Seacliff Zanzibar, we are delighted to hear that you have enjoyed your overall stay with us.We have shared your review with our team and are all looking forward to welcoming you back again on future staysWe can’t wait to welcome you to back Seacliff Zanzibar with the.

8/10 (良い)

Eva

2022 年 4 月に 4 泊滞在

10/10 (非常に良い)

Brian

2022 年 2 月に 4 泊滞在

10/10 (非常に良い)

MIKAEL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic place with golf
Fantastic place with golf
2022 年 2 月に 2 泊滞在
Diana on behalf of the whole Seacliff Team.からの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Mikael,Thank you for taking the time to review your holiday experience at Seacliff Zanzibar, we are delighted to hear that you have enjoyed your overall stay with us.We have shared your review with our team and are all looking forward to welcoming you back again on future staysWe can’t wait to welcome you to back Seacliff Zanzibar with the.

8/10 (良い)

SG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
GLORIOUS RESORT WITH A MIXED BAG OF DELIGHTS
Sea Cliff is a beautifully located Resort with lots of charm and a very delightful place with some positives and negatives but ultimately a memorable and comfortable holiday experience.
2021 年 12 月に 7 泊滞在
Diana on behalf of the whole Seacliff Team.からの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Valued Guest,Thank you for taking the time to review your holiday experience at Seacliff Zanzibar, we are delighted to hear that you have enjoyed your overall stay with us.We have shared your review with our team and are all looking forward to welcoming you back again on future staysWe can’t wait to welcome you to back Seacliff Zanzibar with the.

8/10 (良い)

Asad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在

2/10 (非常に不満)

Nicole

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 5 泊滞在

8/10 (良い)

Estrea、Sint Niklaas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 12 月に 5 泊滞在

6/10 (普通)

Klaudia

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Not worthy of its 5 star rating.
The outdoors area of the hotel is fantastic. The plants are green and taken care of, the pool is nice and the view is great! The range of activities was also good. However, we were extremely disappointed by our room. Extremely outdated and is in dire need of a renovation (the showers and taps were almost unusable, the toilet still has the old pumping system, and we had a sewage smell in the bathroom). The food was also mediocre. Additionally, it's been a while since I've seen 'towel cards' in a 5 star hotel. Other comments complained about the service, but we had no issues at all. All in all, not worthy of its 5 star rating unfortunately.
2021 年 11 月に 1 泊滞在
Diana on behalf of the whole Seacliff Team.からの返信 (投稿日 : 2023 年 1 月 17 日)
Dear Klaudia,Thank you for taking to review your recent experience at Seacliff Zanzibar!We sincerely apologize for falling short on your expectations and interrupting your relaxing moments. Feedback from guests serves as an important platform for needed improvements and we appreciate to hear from our guests.We have shared your comments with our teams and hope you will visit us in future to enjoy better experience.We can’t wait to welcome you to back Seacliff Zanzibar with the.

10/10 (非常に良い)

esperanza、la mirada

2021 年 11 月に 3 泊滞在

6/10 (普通)

Yamina

カップルで旅行
良かった点 : スタッフとサービス
Très jolie hôtel cependant il n’y as pas de plage , les repas sont bons et variés . Nous sommes déçus car nous avions prévenus l’hôtel que le Check in se fera tôt ils ont pris en compte notre par mail mais arrivé là bas ils nous ont fais attendre de 8h30 du matin à 13h sur un canapé. A savoir aussi que personne ne parle français .
2021 年 8 月に 6 泊滞在

10/10 (非常に良い)

Emmanuel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Night View at sea cliff resort and spa. Beautiful
2021 年 6 月に 3 泊滞在

10/10 (非常に良い)

emmanuel

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Golf resort with class
The golfing ecperience dinning and facikity conditions were excellent
2021 年 6 月に 4 泊滞在

10/10 (非常に良い)

Jan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bardzo udany urlop
Bardzo milo wspominam ten pobyt, jedzenie bylo wysmienite, bardzo dobrze sie zrelaksowalem.
2021 年 3 月に 7 泊滞在
Diana Livingstone on behalf of Sea cliff Team.からの返信 (投稿日 : 2021 年 4 月 15 日)
Dear Valued Guest, Thank you for taking the time to review your holiday experience at Seacliff Resort and Spa we are delighted to hear that you have enjoyed your overall stay with us. I have shared your excellent review with the team and we all look forward to welcoming you back again on future stays. Best regards,

10/10 (非常に良い)

Thomas Bonde

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Our stay was fantastic. Highly recommended
2021 年 3 月に 4 泊滞在
Diana on behalf of the whole Seacliff team.からの返信 (投稿日 : 2021 年 4 月 7 日)
Dear Thomas, Thank you for taking the time to review your holiday experience at Seacliff Resort and Spa we are delighted to hear that you have enjoyed your overall stay with us. I have shared your excellent review with the team and we all look forward to welcoming you back again on future stays. Best Regards,

8/10 (良い)

Dimitri

良かった点 : 清潔度、スタッフとサービス
2021 年 3 月に 1 泊滞在

8/10 (良い)

Kelnor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel, super friendly staff, stunning setting, great pool, gym and spa. Only disappointment was the size of the room (superior) and the shower installation (rather old).
2021 年 2 月に 12 泊滞在
Diana on behalf of the whole Seacliff team.からの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Kelnor, Thank you very much for choosing to stay at Seacliff Resort and for taking the time to send us your valued feedback, we greatly appreciate any comments by our guests and constantly strive to achieve the highest quality standards. I greatly appreciate your comments about aspects of the room that needs updating and especially the washroom, however we cannot change the infrastructure of the rooms but yes it is a pleasure to announce that we will be implementing many of the upgrades to the rooms to modernize it.

8/10 (良い)

Marc

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bel hôtel, très bon séjour
L'hôtel est très joli, les chambres bien sans être extraordinaires. Le cadre, la piscine, le personnel sont très agréables Côté buffet, cocktail, repas ce n'est pas vraiment à la hauteur d'un 5 étoiles, c'est buffet de cantine Le parc et les équipements sont en très bon état et il est agréable de s'y promener
2021 年 2 月に 2 泊滞在
Diana Livingstone on behalf of Sea cliff Team.からの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Valued Guest, Merci beaucoup d'avoir pris le temps d'écrire une si belle critique concernant votre séjour au Seacliff Resort & Spa. Nous apprécions tous les paroles aimables et le fait que vous ayez apprécié votre séjour avec la propriété bien aménagée et en particulier notre personnel formidable! Certes, vos compliments seront partagés avec les membres de notre équipe amicale que vous avez eu la gentillesse de désigner par leur nom. Encore une fois merci pour vos commentaires et nous nous réjouissons de vous accueillir à nouveau dans notre station.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a nice and kind staff at all departments...big big biiiig thank you for making my vacation to be one of the best thus far
2021 年 2 月に 11 泊滞在
Diana Livingstone on behalf of Sea cliff Team.からの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Valued Guest, Thank you so much for your comments regarding your recent stay. It fills us all with great confidence when we receive such wonderful feedback. Once again, thank you and we hope to see you again soon.

4/10 (不満)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Sea Cliffs at first glance is impressive. The amenities are great and Allan the manager is very helpful. After a shrunken shirt despite clear written instructions, was replaced with 2 more. Any spoons at the restaurant are hard to find. The service team generally could care less and was apathetic. Charles was the one exception in the restaurant. The rooms were not cleaned on several occasions and we found they were not actively replacing bet sheets. A second room due to itching in the first found a hair in the linen and the sheets were literally short sheeted. At checkout the bill was wrong and had charges to another person with a female russian name. It took over an hour and several translators to explain this issue and a laundry bill for 29USD was missing at checkout. The wifi is generally not usable for any work related tasks and of the 25MPS to the hotel, any one device often is at 2MPS or 1. The golf course is a bonus, as is the jetti pier, and two infinity pools making this a unique property. Golf service was terrible as the golf assistant did not write down the booking for 9AM and gave it to anther client, but the lessons were great. One instructor present at 9AM and confusion. This was on top of the fact a golf cart could not be made available to get there from the lobby. The bikes are all unusable but one. Sea cliffs has alot ot offer. Service is not one of them. Terrible service. The worst I have seen while living in hotels for 3 years. Awful
2021 年 1 月に 7 泊滞在
Diana Livingstone on behalf of Sea cliff Team.からの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Valued Guest, We are glad that you enjoyed our location and the amenities of our facilities, however, we regret your disappointment about certain aspects of our hotel, as we strive to offer quality service and comfort for our guests and it's unfortunate to know that you left our hotel with another opinion. This is not a usual at our hotel and not the standard we are committed to providing. We work hard to deliver an exceptional guest experience, and it is apparent in this case that unfortunately we fell short on your expectations in some area. Please accept our apologies for any inconvenience. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of, we have noted all the points that you have mentioned about the rooms and restaurant on your feedback and we will definitely look at amendments’ to our service delivery.

10/10 (非常に良い)

Asma

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Magnifique 😍
2021 年 2 月に 4 泊滞在
Diana on behalf of the whole Seacliff team.からの返信 (投稿日 : 2021 年 4 月 7 日)
Dear Asma, Thank you for taking the time to review your holiday experience at Seacliff Resort and Spa we are delighted to hear that you have enjoyed your overall stay with us. I have shared your excellent review with the team and we all look forward to welcoming you back again on future stays. Best Regards,

8/10 (良い)

Borko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First time on Zanzibar
Very nice, kind and hospitable staff at each section of the resort...great service
2021 年 2 月に 1 泊滞在
Diana Livingstone on behalf of Sea cliff Team.からの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Valued Guest, Thank you very much for taking your time to write such a lovely review regarding your stay at Seacliff Resort & Spa. We all appreciate the kind words and that you enjoyed your stay with the well-appointed property and especially our wonderful staff! Certainly, your compliments will be shared with our friendly team members who you were kind enough to single out by name. Once more thank you indeed for your comments and we look forward to welcoming you once more in our resort.

8/10 (良い)

Vimbai

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay
Great place to stay but for the Sea cliff group they can do better and revamp their rooms a little bit.Food was okay a lot of recycling amd revamping meals but hands down the best desserts 🤗
2020 年 12 月に 3 泊滞在
Diana Livingstone on behalf of Sea cliff Team.からの返信 (投稿日 : 2021 年 2 月 22 日)
Dear Valued Guest, Thank you for taking the time to share your valuable feedback from your recent stay, it was a pleasure to have you during your visit at our stunning property. Kindly accept our sincerest apologies for the inconvenience caused, the comments have been shared with our team as a tool for improving our services for better guest experience. We are thrilled to see that you still had an extraordinary stay with all the expectation with hotel tranquility, food selection. Once more thank you indeed for your comments and we look forward to welcoming you once more in our resort.

10/10 (非常に良い)

Edward

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Out to Sea
The choice of two pools, or the beach or the jetty or one's private balcony made Sea Cliff a delightful respite. The food was very good and certainly ample. Staff were attentive, helpful and friendly. Each sunset was lovely.
2020 年 12 月に 2 泊滞在

10/10 (非常に良い)

Ramil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 4 泊滞在

10/10 (非常に良い)

Konstantin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 11 月に 11 泊滞在

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 4 泊滞在

10/10 (非常に良い)

FTS IFEDAYO

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Resort
The hotel had so much to do for different people at same time. You cant be bored here. Its highly recommended for a relaxing holidays.
2020 年 10 月に 5 泊滞在

8/10 (良い)

Louis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2 Thumbs Up for Sea Cliff Resort and Spa
You have to give the Sea Cliff Resort a big thumbs up for keeping the quality and service during the time of Covid. I had wonderful stay. The staff is more the competent and served me in style with a smile even behind their masks. My only issue was that during my past visits I really enjoyed the buffet but alas there was no buffet this time because of so few guests which is understandable. I just wish I had know in advance so I could have pre-ordered the special meals. Still they made up for it by offering delicious multiple course meals. I will return sooner rather than later.
2020 年 10 月に 2 泊滞在