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ナイツ イン カークスビルの口コミ

1.5 out of 5
ナイツ イン カークスビル
2521 South Franklin Street, Kirksville, MO

口コミ

7.4

良い

評価 10 - 216 件の口コミ中 53 件が非常に良い" "
評価 8 - 216 件の口コミ中 81 件が良い" "
評価 6 - 216 件の口コミ中 44 件が普通" "
評価 4 - 216 件の口コミ中 20 件が不満" "
評価 2 - 216 件の口コミ中 18 件が非常に不満" "

8.0/10

清潔度

8.0/10

スタッフとサービス

6.8/10

設備とサービス

7.0/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

2/10 (非常に不満)

Typhanie

気になった点 : 清潔度
I would not stay here
2024 年 4 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Typhanie,Thank you for taking the time to leave us your feedback. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon.

8/10 (良い)

sara

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Knights Innからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you

8/10 (良い)

sheila、DELANO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
AJからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank You

2/10 (非常に不満)

Jerome

2023 年 12 月に 1 泊滞在
AJからの返信 (投稿日 : 2024 年 2 月 21 日)
your reservation was no show, we did not even charged you any fees we dont know how and why had you put in the review without even staying. sorry and thank you.

10/10 (非常に良い)

Kevin、Prairie Village

ペット同伴の旅行, 出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location with spacious rooms. Easy to park right in front of my door
2023 年 12 月に 1 泊滞在

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 4 泊滞在

2/10 (非常に不満)

kim

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite
2023 年 11 月に 1 泊滞在
knights innからの返信 (投稿日 : 2023 年 12 月 3 日)
thank you

6/10 (普通)

Thomas

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I liked the price and that was really the driving force for a hotel that accepts small dogs.
2023 年 10 月に 3 泊滞在
Knights innからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank You

6/10 (普通)

Teresa、BELLEVUE

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The room was comfortable enough, but the first one we got had no internet available. The person allowed us to change rooms for our second night to one that had more solid internet service. Well, at least it had some, but the service dropped in and out. Also, half of the space in the freezer of the second room's refrigerator was filled with a frost build-up.
Knights Innからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank You

4/10 (不満)

James

家族旅行
気になった点 : 清潔度、スタッフとサービス、客室の快適度
The rooms are cheaper for a reason
Had to wait over 10 minutes to check in due to no one in the building. I ran the bell and called the front desk numerous times, finally the worker came in from outside carrying shopping bags. The room had beer caps and crumbs of food behind the nightstand, the refrigerator either was not turned on or was not plugged in- i didnt bother looking becasue by the time it would of cooled down my drinks would of been warm. The freezer part was defrosted so there was water all in the top. The beds are soo uncomfortable. The smoke detector was in a drawer along with some plastic bags that were not thrown away from the previous people. The room and bathroom area are spacious even though they are outdated. There was a dog in the next room, but we never heard it or the people on either side of us. This is the 2nd and last time I will stay here.
2023 年 10 月に 1 泊滞在
AJからの返信 (投稿日 : 2023 年 10 月 12 日)
We are sorry to hear that you did had some issues this time with your stay. we do apologize and thank you for your feedback.

2/10 (非常に不満)

Douglas

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Worst Motel Ever
This is probably the worst motel I've ever stayed in. The plumbing was in terrible shape - the faucet on the sink was so loose I was afraid it would fall of, the toilet was sitting on a piece of plywood, and the tub didn't drain properly. In addition, many electrical outlets didn't work, the facial tissues container was empty, the curtains didn't close completely (this was a 1st floor room, so it mattered). Finally, the website advertised breakfast (falsely), which is one reason I chose this motel, but there was no breakfast.
2023 年 10 月に 1 泊滞在
AJからの返信 (投稿日 : 2023 年 10 月 12 日)
Sorry for inconvinence during your stay. about the breakfast we have updated all major websites that we do not serve breakfast. sorry for the confusion if you had and thank you for your feedback

4/10 (不満)

Stephanie

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
Front desk staff was nice but booking said that they have a continental breakfast and they do not. Rooms could use a deep clean and had a bit of a smell. We arrived in the evening when it was dark already and there was a large group of men partying outside their rooms a few doors away from us. We did not feel safe walking to our room because of this. Not worth the money you save staying here versus a nicer hotel.
2023 年 9 月に 1 泊滞在
AJからの返信 (投稿日 : 2023 年 10 月 1 日)
Sorry to hear you did not had satisfied stay with us. We had stoped serving breakfast about one year ago and update the info on majority of the websites including expedia but we are sorry for the confusion also while checking found out that night you stayed with us we had lot of construction workers from same company so they must be having their weekend time off. but we again sorry the inconvienced that caused. Thank you again for staying with us.

10/10 (非常に良い)

Connie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
knights innからの返信 (投稿日 : 2023 年 10 月 1 日)
Thank you!

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place should be closed down. The pet dander was over whelming. Very unhealthy. This place needs to be completely renovated.
2023 年 9 月に 2 泊滞在
knights innからの返信 (投稿日 : 2023 年 9 月 19 日)
We are very sorry to hear that you had unpleasant stay.

6/10 (普通)

Bryce

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Definitely an old, outdated motel. Mostly clean, sheets had a few faded stains, bath tub had rust stains by the drain. Tile above the bath tub had dark grout that could be moldy and the shower curtains were old and a little mildewy. The outlets by the lamps didnt work so had to charge phones on the floor, but they at least worked. We stayed here because we couldn't find anywhere else on parents weekend. The checkin went smoothly and the front desk person was very friendly. While motels are typically expected to be no frills, perhaps updating the bathroom to get rid of blue tub and blue toilet. Also the mattresses were quite hard and uncomfortable.
2023 年 9 月に 2 泊滞在
knights innからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you for staying with us. we appreciate you taking time to review us. your feedbacks are very important will be considered at high priority.thank you again

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
knights innからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you

8/10 (良い)

Carol

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
We had a good stay. Clean, quiet, no weird smells. I just wish they served breakfast like Expedia said they did.
2023 年 8 月に 1 泊滞在
knights innからの返信 (投稿日 : 2023 年 9 月 11 日)
thanks

10/10 (非常に良い)

Jacolyn

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful place to stay with our dog. The lawns are beautiful as well as the views. And there is a nice dog park across the street. Room was large and comfortable.
2023 年 8 月に 2 泊滞在
Ajからの返信 (投稿日 : 2023 年 8 月 14 日)
We are glad that you liked and enjoyed your stay with us. Thank you.

10/10 (非常に良い)

Jan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value!
Room was surprisingly spacious! I travel for business and it was perfect for my needs (I don't need a pool or breakfast, just a clean, comfortable room with room to work). My only complaint was that the desk was sticky. Fortunately there was a table and sitting area where I was able to do my paperwork.
2023 年 7 月に 1 泊滞在
Ajからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you. Hope to see you soon.

2/10 (非常に不満)

Natsuki

2023 年 7 月に 3 泊滞在
AJからの返信 (投稿日 : 2023 年 8 月 21 日)
SORRY and thank you for putting a review without staying.

10/10 (非常に良い)

Scott

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay. Wonderful family running the motel. This is my second stay within two months. Would come back for sure. Large room. Old, yes, but there are benefits with that. Love having my car right outside of my room vs having to use cruddy motel elevators and hallways. Super quiet as there is no one above or below you.
2023 年 7 月に 1 泊滞在
AJからの返信 (投稿日 : 2023 年 8 月 21 日)
Scott, I really appreciate your kind words, thank you for supporting small business we are trying our best to provide best service possible with available resources. but i deeply appreciate your kind words. Thank You we look forward to see you in future. and really happy to see you had good stay with us,

8/10 (良い)

James

2023 年 7 月に 1 泊滞在
Knights innからの返信 (投稿日 : 2023 年 9 月 11 日)
thanks

10/10 (非常に良い)

VICKIE

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 5 泊滞在
Ajからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you

6/10 (普通)

Linda

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The room was much bigger than most. It was clean, but bathroom & fixtures needed repair. Quite clean & good value for short stay.
2023 年 6 月に 2 泊滞在
Ajからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hidden gem. Great family running the property. Large clean room. Would definitely stay here again.
2023 年 6 月に 1 泊滞在

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Overall the unit was extremely clean. Everything was perfectly and its place with detail. No complaints except the age of the bathroom is showing but yet it was functional and extremely clean. Very good experience overall
2023 年 6 月に 1 泊滞在
Knights Innからの返信 (投稿日 : 2023 年 6 月 24 日)
Thank you for taking out time and giving us feedback. We are happy to hear that you had great experience.

4/10 (不満)

Michael

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The property was clean and it was quiet. I interacted with staff at check-in but that was the only contact I had with anyone. There were a number of electrical outlets that didn't work in the room and lights that initially worked eventually didn't. There was a sign in the bathroom "Outlets are not grounded". Not sure if this property meets electrical code for occupancy. The price was right but because it was graduation weekend at the local university, rooms were at a premium.
2023 年 5 月に 1 泊滞在
Knights innからの返信 (投稿日 : 2023 年 5 月 25 日)
Thank you so much for staying with us. We will make sure to have our maintence team look the issues in the room.

8/10 (良い)

CHARLES

家族旅行
良かった点 : スタッフとサービス、客室の快適度
2023 年 5 月に 1 泊滞在
Knights Innからの返信 (投稿日 : 2023 年 5 月 25 日)
Thank You for staying with us.

6/10 (普通)

Roberta

良かった点 : 清潔度、客室の快適度
2023 年 5 月に 1 泊滞在
Knights Innからの返信 (投稿日 : 2023 年 5 月 25 日)
Thank You for staying with us.

10/10 (非常に良い)

Corinne

2023 年 5 月に 1 泊滞在
Knights Innからの返信 (投稿日 : 2023 年 5 月 25 日)
Thank You for staying with us.

8/10 (良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Clean but aged
2023 年 5 月に 2 泊滞在
Knights Innからの返信 (投稿日 : 2023 年 5 月 25 日)
Thank You for staying with us.

4/10 (不満)

Amy

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
The cable did not work and the internet would not work the ice bucket was nasty had not been cleaned there was dirt and hair in it
2023 年 4 月に 3 泊滞在
Manager からの返信 (投稿日 : 2023 年 4 月 11 日)
Dear Amy Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. What you have described does not convey the high-quality standards we strive to uphold, and we are sincerely sorry about the inconveniences you encountered with our accommodations. Cleanliness is one of our top priorities and will be discussed promptly as we make the appropriate changes. That said, we appreciate you for bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit. Once again thank you for your feedback and business.

6/10 (普通)

Barbara

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Very old, needs repair. Staff was friendly.
2023 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 11 日)
We do appreciate your feedback and would like to tell you that we are in process of updating/repair. Thanks again for your business.

10/10 (非常に良い)

Nedzad

2023 年 3 月に 1 泊滞在
Manager からの返信 (投稿日 : 2023 年 4 月 11 日)
Thanks for your feedback. We appreciate your business. Hope to see you when ever you are in town.

8/10 (良い)

David K

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Much improved from before.
I stayed in this motel a few years ago. It has really improved since then, so much so that I can definitely recommend it now to people who want value and simplicity, without any frills. I hope that the property can continue to improve. The room I had was fully renovated, and everything was clear and comfortable. The exterior still needs lots of work, and there is a very pleasant outdoor area that has potential.
2023 年 3 月に 2 泊滞在

4/10 (不満)

Amber

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Poor
They had construction of some kind going on at 3am which kept me awake. The water never got warm and the beds where not very comfortable
2023 年 3 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2023 年 3 月 13 日)
Dear Amber,Thank you for reaching out, though we're distressed to learn about the experience you've described. It is truly upsetting to hear this, as we work hard to impress. Nonetheless, thank you for bringing your concerns to our attention. Our dedicated team will address them immediately and ensure we always present our accommodations in the best light. In the future, we hope you consider returning and giving us another chance to change your perceptions.

8/10 (良い)

Rex

2023 年 2 月に 1 泊滞在

8/10 (良い)

Jasmynn

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Surprisingly cozy for a motel. The fridge is a great size, the tv is nice, and the Wi-Fi is a decent speed, buuut the bathrooms could use a bit of an update but I think this place is great.
2023 年 1 月に 1 泊滞在
knights innからの返信 (投稿日 : 2023 年 2 月 5 日)
Thank you for staying with us.

10/10 (非常に良い)

Shawntel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was a little skeptical because it is an older motel, and we had a bad experience with our last motel stay at a different motel. But the insides of the room were very clean. All of the linens were clean nothing was damaged or worn out or torn up, it was a very comfortable stay with a very budget friendly rate.

8/10 (良い)

Boyd

2022 年 12 月に 1 泊滞在

6/10 (普通)

Roy

Inn
Older inn could use updating. Heat system dad
2022 年 11 月に 6 泊滞在
knights innからの返信 (投稿日 : 2022 年 11 月 27 日)
Thank you for staying with us. we appreciate the feedback.

2/10 (非常に不満)

Heather

2022 年 11 月に 1 泊滞在
knights innからの返信 (投稿日 : 2022 年 11 月 27 日)
Thank you for staying with us. we appreciate the feedback.

8/10 (良い)

Piero

2022 年 11 月に 3 泊滞在
knights innからの返信 (投稿日 : 2022 年 11 月 27 日)
Thank you for staying with us. we appreciate the feedback.

2/10 (非常に不満)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス
They have no actual handicap accessible rooms even though they will sell you one.
2022 年 10 月に 3 泊滞在
Guest Relationsからの返信 (投稿日 : 2022 年 10 月 31 日)
Dear Karen,We're sorry to hear about the experience you described. We encourage you to reach out to us offline so that we can gather more information and better assist you with this matter. Thank you, and we hope to hear from you soon.

8/10 (良い)

Kathie

2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

Janet

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

martha、whittier

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is great it has ample parking. Rooms are huge. A little outdated but worth every penny
2022 年 9 月に 1 泊滞在

4/10 (不満)

Philip

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very old and not well maintained.
Very old and not well maintained.
2022 年 9 月に 1 泊滞在

4/10 (不満)

STUART

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
This is an older property. Temperature in room was not adjustable. Bathrooms were not ADA compliant. Walls were water damaged by the AC. The AC unit filter was dirty, the vents had mold.
2022 年 9 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Stuart,Though we are an older building, we do our best to maintain a high level of comfort. Had we known you were not pleased with your room, our team would have been happy to accommodate you accordingly. We'll keep your thoughts in mind as we improve, and we hope to welcome you back in the future.