Lobby

Reviews of Golden Crown China Hotel

3.5 out of 5
Golden Crown China Hotel
Opposite To The Macau International, Airport, Taipa

Reviews

7.0

Good

Rating 10 - Excellent. 82 out of 533 reviews" "
Rating 8 - Good. 218 out of 533 reviews" "
Rating 6 - Okay. 154 out of 533 reviews" "
Rating 4 - Poor. 60 out of 533 reviews" "
Rating 2 - Terrible. 19 out of 533 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Yiru

Disliked: Property conditions & facilities
Hotel has a big smell both lobby and in room, only good thing is very close to Airport
Stayed 1 night in Mar 2023

10/10 Excellent

Tianyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff please keep going .
Stayed 1 night in Mar 2023

10/10 Excellent

Si Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is great 👍 and the price is reasonable
Stayed 1 night in Feb 2023

8/10 Good

KA LOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Si Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and price er affordable. Excellent chinese food
Stayed 1 night in Jan 2023

6/10 Okay

Fung-Cheng S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for travelers using the Macao airport.
I stayed for a week. There is not much around the hotel so the environment was niece & quiet. Cleanliness is ok and the bed is comfortable. The breakfast menu is very basic & the same every morning do you get bored after the second day . It is a ripper for people who are using the Macao airport because it is just across the road. Pricewise,it is very compatible.
Stayed 7 nights in Nov 2019

6/10 Okay

Wengon

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Breakfast was okay. I liked that the room was very dark at night.
Stayed 5 nights in Nov 2019

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A strategic location hotel
The location is very strategic, just a walk away from the airport! So from this hotel to many other famous casinos in Macau, it's ideal to walk towards the airport to take the free shuttle buses available. Highly recommended to stay in this hotel for conveniences around Cotai area visit.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent quality and good values for the price.
Stayed 1 night in Jul 2019

10/10 Excellent

Tarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Crown China Airport Hotel
Excellent location for the airport. The Golden Crown is located directly across from the main doors of the airport. Sightseeing and casinos are easily accessed via free shuttle buses from Airport.
Stayed 1 night in Jun 2019

8/10 Good

Kim

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2019

4/10 Poor

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convience at the Cost of Comfort and Cleanliness
If you're looking for a place to stay that's literally a stones throw from the airport, then this is your place. The people at the front desk were really nice but that doesn't make up for the exorbitant price or the uncleanliness of the room. Not sure if my room had ever been cleaned, and there was still dirty water pooling about in the tea kettle. Other than the convenience of being close to the airport, there is nothing else redeeming about this place. There are many better priced places further downtown.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever had.
The worst hotel ever had. The hotel never replies back. I can't ask anything. even hotels.com also told me the same: they can't connect to the hotel. what kind of service they can offer?
Stayed 1 night in May 2019

4/10 Poor

T.A

Traveled with partner
Disliked: Staff & service, property conditions & facilities
When your a new comer staying for a night is convinient.Hotel is right in the front of the airport.The room is too dark and terrible smell but clean. They offer only 2 minibottles of water and nothing to buy beverages. No shuttle srvice and difficult to communicate in English. I book in a quite expensive rate.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Geralyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Janet, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located right opposite Macau international airport which is good but not so good if you want to be in centre of town.. There are other hotel shuttle buses that service between airport and the respective hotels.. Hotel provided breakfast which was poor and quite inedible as it did not cater for westerners and the food provided was always cold. There is no coffee in the rooms and the bed was very hard and uncomfortable to sleep on..there are no extra pillows provided if you just want to sit up.. The food at the hotels restaurant was okay....! The doors on the elevators are quite dangerous as they close very fast and we often got hit by the doors closing on us.. Otherwise the elevators serviced well.. We were disappointed as the pool is only open for three months in the year and was closed when we were there in November.. There are no gym facilities or communal sitting area. Also almost no one speaks English..
Stayed 4 nights in Nov 2018

8/10 Good

Chris, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient just across the airport
Stayed 1 night in Jul 2018

4/10 Poor

Todd

Disliked: Cleanliness, property conditions & facilities, room comfort
Beds were rock hard and the carpet had many disgusting stains.
Stayed 1 night in Jun 2018

8/10 Good

pONGPAT, bANGKOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nICE HOTEL ,OPPOSITE AIRPORT
Reasonable price, with plentiful normal food for breakfast.
Stayed 2 nights in Jun 2018

4/10 Poor

Oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, speedy check in, for short layover. However place is old and had a bit of moldy smell. When ac on smell disappear a bit.

8/10 Good

Paul

Liked: Staff & service, room comfort
Disliked: Cleanliness
Very convenient if you are flying into Macau. Pretty poor breakfast with no fruit of any kind and fake orange juice. The carpet was pretty stained and dirty in the room, but it is a nice looking place otherwise. Wifi was not good.

6/10 Okay

Yuet Wah

Disliked: Property conditions & facilities
Very close to the airport
The entire hotel looks old and tired. We could not breathe well due to the odor in the entire building. Breakfast room staff was rude to chase diners out for LUNCH setup even we had a full cup of coffee.Swimming Pool was closed without prompt signge until we went there with full swimming gears.

6/10 Okay

Tom, Portland, OR

Disliked: Cleanliness, property conditions & facilities
Closest hotel to the airport - good for one night
We arrived after midnight for a 13 hour layover in Macau. Our requirements were simple - beds for the night and it had to be close to the airport. The hotel met these requirements. Just walk across the street from baggage claim and you're there. The lobby is immaculate but the rooms definitely could use updating. The beds, as other reviewers have said, were rock hard. Carpets were stained from cigarette burns and now I can see why most hotels in Asia provide slippers. The hardest beds I've ever slept on. I can't say anything about the free breakfast because we were too tired to partake.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

Rena Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with the bad experience to find!
Pleasant hotel for a night stay while the information showing the way to get into hotel is bad. It shows in Hotel.com a short distance from Macau Port and is possible on map to walk there. But no more guidance provided on the Hotel Website how to get there from airport and Port. Although it is quite easy to find but before you know it does being difficult.
Stayed 1 night in Jan 2018

8/10 Good

Dora , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & good location
Good & Friendly, Clean & big room. Will stay at this hotel again for next time..
Stayed 1 night in Nov 2017

8/10 Good

kwok keung

Liked: Staff & service, property conditions & facilities
good location
Good location, Well transportation
Stayed 1 night in Jun 2017

6/10 Okay

Ang

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Stay @ Golden Crown China Hotel Macau
Exterior look seems okay with exterior glass facade and a great lobby but room conditions is bad. Stinky carpet, rundown furnishing and towels are just some of the many displeasure for the stay. Even the taxi drivers gave utterly bad comments about the hotel and some refused to take us, chasing us to drop off a 5 second drive out of the hotel stand.
Stayed 1 night in Jun 2017

10/10 Excellent

MELVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Airport Hotel
This is convenient to the Airport but breakgfast is so~ simple... no egg

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Bed was like a plank of wood. It's fairly old, needs a makeover. Breakfast was a bit light.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not the worst, but won't recommend
Just whelming, quite clean. However lights were super dim and buffet kind sucked, TV was from the early 90's.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
convenient and accessible
overall stay was good. breakfast is so so. rooms are kind of old but good enough for sleeping during the night. the highlight of the stay was it is just in front of the airport, so upon arriving you can go directly to the hotel less the travel time which is a plus point.

8/10 Good

Pongpat, Bangkok

Liked: Room comfort
Just opposite the airport
comfort. convenient, breakfast is Ok. The staffs are friendly

6/10 Okay

Jack, Melbourne

Liked: Cleanliness, property conditions & facilities
Used this hotel before
As usual the breakfast is value for money and so are the other hotel facilities, no internet facility though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all amenities.
Enjoyed our stay. Room IA always clean. Staff are accommodating to our needs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

Yong Han

Liked: Staff & service, property conditions & facilities, room comfort
Is right in front of the airport, gave us a good time for traveling around. It is easy and convenient for us when staying in this hotel. You can pick here for a night.

6/10 Okay

Tnay, Mlaysia

Good Location
If you need to take an early flight, stay at this hotel. Easy access, good breakfast as well. The bed might not be too comfortable as it is hard

4/10 Poor

sukhdev , Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dissappointed
very unhappy with the room facility@ room 1907 executive class # nothing in fridge, Tv was outdated, towels provided were very old and had few holes carpet was very old and dirty need replacing. Bed sheet was very old, overall a very bad room specially for the price I paid. Was so unhappy that I left without breakfast even tho I had already paid for it overall a bad experience only saving grace for me was the View overlooking the airport runway m

6/10 Okay

Nicodemus

it so hard to communicate with Customer Service Rep because they have difficulty in speaking in english

4/10 Poor

SAUVANT, Marseille

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not expensive but far from Macau standards
In front of the airport so convenient But old-fashioned and obsolescent compared to hotels in Macao Continental breakfast quite bad Only for mainland chinese (who are very noisy in the hotel!)

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
good location
will be back again,,good location ,,we can check in early
big bed and flat pillow

6/10 Okay

Verified traveler

Liked: Staff & service

2/10 Terrible

Graeme, Gold Coast

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think about it.
Hotel is SOLELY for Asians. English hardly spoken by anyone. Hotel.com advertises 2 pools, none in service. Hotel.com advertises 2 x separate restaurants ( 1 for Europeans, 1 for Asians)Not true, only 1 ( Asian) available.Carpets in room (s) stained baldly, manager showed me 3 rooms ( hoping to change) ALL in same condition. Bar ONLY served beer. Executive floor lounge shut. 1 x English TV station. They say it is a 4 star, Sorry, would JUST rate it a 1 plus.Stayed there for 3 nights ( 4 days) asked for manager every day, funny he was NOT around / available