Hello Amber,Thank you for your review! We appreciate the valued feedback and we have forwarded your comments to the appropriate departments to take care of. We are pleased to hear that our staff was fantastic! We hope to see you return soon :)

Hello Xinci,Thank you for taking the time to give us a review! we are glad to see you enjoyed your stay with us!

Hello Jose, Thank you for taking the time to give us a review! we hope to see you again soon!

Thank you for taking time out of your busy schedule to complete this guest survey in regards to your recent stay with us. Our continued goal at the Doubletree Hotel by Hilton is to provide each and every guest with an overall "5" experience. In reviewing your survey scores I see that there are still some areas that as a hotel we need to improve upon. Your feedback has been shared with our management team and we will work diligently on moving the needle in the areas in which we received less than a "5" rating. We look forward to welcoming you back so that we can provide you with an overall "5" experience that we are known for.

Hello! It looks like you had a great stay. Thanks for providing Expedia Group travelers with a positive experience. Hope to see you back soon :)

Hello Molly! It looks like you had a great stay. Thank you for providing Expedia Group travelers with a positive experience. We hope to see you soon, when its a bit warmer to enjoy the pool :)

Hello Cindy, Thank you for taking the time to give us a review! We hope you stay with us again, should your travels bring you to Ontario.

Hello Michael, Thank you for your review, we are sorry to hear that your stay was less than perfect. We hope that you would give us another opportunity to serve you better in the future.

Hello Kristen, Thank you for giving us a review. We apologize for the misinformation, we will continue to work the team to make sure the correct information is being given. I hope that you reconsider stay with us to demonstrate you better.

Hello Armando, Thank you for your review!! We are sorry for the inconvenience of the parking fee, the reasoning we charge is the maintenance and upkeep of the parking lot. We hope that you do stay with again to enjoy the amenities we have to offer.

Hello Andres R, Thank you for talking the time to give us a review! we hope that you stay with us again and we can make your stay a 5 :)

Hello Rubenia, Thank you for giving us a review, even though things were less than glowing. I hope that you give us another opportunity to in the future

Hello Mr. Anthony, please accept apologies for the inconvenience, I agree the agent could have handled this in a different way without reaching out to a manager, if you were here and not able to come to the desk. Your feedback will be used as teachable moment to our Front Desk Team. I hope that you would give us another opportunity in the future.

Hello Liesl, It looks like you had a great stay. Thanks for providing Expedia Group travelers with a positive experience.

Hello Sandra, Thank you for the great a great review! hope to see you soon!

Hello Mariam,It looks like you had a great stay. Thanks for providing Expedia Group travelers with a positive experience.

Hello Juan, Thank you for your interest in give us a review! We hope to see you soon!

Hello Michael, Thank you for your review! we hope to see you again soon!

Thank you, Wayne for taking the time to share your feedback and will take your comment into account. We have 3 buildings in the hotel with one building as newly renovated. I apologize that you didn't find the layout and design to your liking. I will share your comment with our Housekeeping & Engineering team as we strive on a daily basis for excellence in our products & services. I may have to move mountains before you would change your mind but hoping that you can give us another opportunity to be at your service.

Hello Victor, Thank you for taking the time to give us a review! We are pleased to hear that you enjoyed your stay with us and that the location was convenient for you close to the airport. Hope to see you soon :)

Hello Anthony, Thank you for your interest in giving us a review, we will see you soon!

Hello Richard, Thank you for your response, we hope that you give us another opportunity to show you better.

Hello Nasser, Thank you for your review. I'm sorry to see you stay was not as good as expected. I hope that you give us another opportunity to serve you.

Thank you for you great rating and glad we met your expectations. Hoping to see you back here.

Thank you for sharing your stay with us. We apologize for as you didn't enjoy your stay and we did not meet your expectation. I will contact you in a separate email or call and gain more insights with your stay.

Thank you for your valuable feedback. We always strive for excellence in customer service and looking for ways to make your stay comfortable. Thank you for recognizing Harneet and will definitely share your great comments.

Thank you for your great feedback especially in deliverance of customer service. We always find ways to make your stay enjoyable. Will address the condition of comforter, noisy elevator and exit signs to the department concerned, and for that, I'm so sorry.

We apologize for the inconvenience and fail to meet your expectations. Hope to gain some insights so we can make it right.

Thank you for the wonderful score. Hoping to of service again .

Love your great ratings! Glad to be of service.

We truly appreciate the awesome ratings and review. Glad and honored to be of service. Hoping to see you back here in the not-so-distant future.

Thank you for recognizing our team member. We will share your nice recognition with Annette. I'm glad that you enjoyed your stay and the atmosphere here at the DoubleTree Ontario. Glad to be of service.

Thank you for your great ratings and for staying with us. We will continue to strive for excellence as it touches our heart seeing this awesome review!

Thank you for the great rating! Glad that we met your expectations. We're honored to be of service.

Thank you for your rating and an opportunity to be better by achieving a perfect 10 towards your next visit. Thank you for choosing Doubletree by Hilton Ontario Airport.

Thank you for taking your valuable time to rate us highly. Your great ratings motivate us to continue to strive for excellence consistently.

Thank you for the very nice rating! This is one of the reasons why we always strive for excellence in service. Glad you enjoyed your stay with us.

We apologize for your stay that we didn't meet your expectations. As we continue to strive for excellence, we too, have shortcomings which would serve as a teachable moment. I am hoping that I can obtain more insights in regard to your stay.

Thank you for taking your valuable time to rate us. Hoping to achieve a perfect 5 the next time around as we continuously find ways to make it right.

We appreciate your great feedback as we are continuously looking for an opportunity to achieve excellence in service consistently. Thank you for staying with us and honored to be of service.

We apologize for the inconvenience and not so great stay. As we seek for excellence in service, we didn't meet your expectations, and for that, I'm so sorry. I will address the condition of the shower and the noise from the department concerned.

Thank you, Ms. Rachel, for your awesome score! This will motivate us more to aim high in customer service.

Thank you for the great score. We will strive smore for excellence. We're glad to be of service !

Thank you for the good score. Looking for an opportunity to reach a perfect 5 the next time around. Glad to be of service.

I certainly appreciate you taking the time to complete this survey concerning your recent stay at our hotel. It is our continued goal to provide each and every guest of ours with an "Overall 10 Experience" and I can see that we have achieved our goal while you were here. We always look for new and improved ways to inform travelers in regards to our hotel and the level of service that we are known for. Thank you again for your recent stay and I hope you will allow us the pleasure of welcoming you back to the DoubleTree by Hilton Ontario Airport in the near future.

Thank you for taking time out of your busy schedule to complete this survey in regard to your recent stay with us. Our continued goal at the Doubletree Hotel by Hilton is to provide each and every guest with an overall "10" experience. In reviewing your survey scores I see that there are still some areas that as a hotel we need to improve upon. Your feedback has been shared with our management team and we will work diligently on moving the needle in the areas in which we received less than a "10" rating. We look forward to welcoming you back so that we can provide you with an overall "10" experience that we are known for.

Thank you for taking time out of your busy schedule to complete this survey in regard to your recent stay with us. Our continued goal at the Doubletree Hotel by Hilton is to provide each and every guest with an overall "10" experience. In reviewing your survey scores I see that there are still some areas that as a hotel we need to improve upon. Your feedback has been shared with our management team and we will work diligently on moving the needle in the areas in which we received less than a "10" rating. We look forward to welcoming you back so that we can provide you with an overall "10" experience that we are known for.

Thank you for taking time out of your busy schedule to complete our guest survey in regards to your recent stay with us. Our continued goal at the Doubletree Hotel by Hilton is to provide each and every guest with an overall "10" experience. In reviewing your survey scores I see that there are still some areas that as a hotel we need to improve upon. Your feedback has been shared with our management team and we will work diligently on moving the needle in the areas in which we received less than a "10" rating. We look forward to welcoming you back so that we can provide you with an overall "10" experience that we are known for.