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Reviews of Days Inn & Suites by Wyndham Marshall

2 out of 5
Days Inn & Suites by Wyndham Marshall
5555 E End Blvd S, Marshall, TX

Reviews

6.4
Rating 10 - Excellent. 102 out of 470 reviews" "
Rating 8 - Good. 113 out of 470 reviews" "
Rating 6 - Okay. 85 out of 470 reviews" "
Rating 4 - Poor. 88 out of 470 reviews" "
Rating 2 - Terrible. 82 out of 470 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jody

Traveled with partner
Liked: Cleanliness, staff & service
The front desk was great. The room was fine.
Stayed 1 night in Apr 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service
The staff was nice but the room was pet friendly and it looked like the doors had scratch marks on them. Water stains in the sink the toilet leaned and felt loose.
Stayed 1 night in Apr 2024

10/10 Excellent

Mai

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Kerry

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Days Inn properties have gone down hill a lot. They used to rate about three stars, now it would be hard to give them one star. Foreign ownership by people who don’t care about their customers has ruined Days Inn. I don’t expect to stay at one again.
Stayed 1 night in Mar 2024

8/10 Good

Amy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet and clean surroundings . The beds were comfy. Water was hot. AC worked good. It was good for the price. I traveled with my mother...we felt safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeannetta

Stayed 2 nights in Jan 2024

8/10 Good

Sonya

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Sunshine on Feb 14, 2024
Thank you so much, if there is anything we could do to better your stay please don't hesitate to let us know. Thank you.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and clean friendly staff
Stayed 1 night in Jan 2024
Response from Sunshine on Feb 14, 2024
Thank you so much, we are here to please all guest. Thank you.

4/10 Poor

Seth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked me in was not friendly. The bathroom was not clean. When I came to dine for breakfast, I was disappointed to find only prewrapped pastries and small cereal boxes. Nothing was fresh except the fruit basket. At the price offered, I would not go again. I can pay a little more and get a clean room and warm breakfast.
Stayed 1 night in Jan 2024
Response from Sunshine on Feb 14, 2024
Seth thank you for choosing the Days Inn, I would like to apologize for your disappointing experience with your room not being clean, I would like to you to stay with us in the future we would completely together check your room. Our job is to always try our best to please our guest. Thank you for your review.

4/10 Poor

Byron

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sunshine on Feb 14, 2024
Thank you for your post, if there is anything that we can do to better your stay please let us know. Thank you so much.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Sunshine on Feb 14, 2024
Thank you so much for your review, we are here to please.

2/10 Terrible

Joel

Traveled with family
Stayed 1 night in Dec 2023
Response from Sunshine on Feb 14, 2024
Thank Joel you so much for your stay, I apologize that you didn't have a good stay, please let me know what we could have done better, once again thank you for your review.

10/10 Excellent

Major

Liked: Cleanliness, staff & service
Response from Sunshine on Feb 14, 2024
Thank you so much for your review, we are here to please all guest. Thank you.

10/10 Excellent

Taylor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing
Stayed 5 nights in Dec 2023
Response from Sunshine on Jan 8, 2024
Thank you, we appreciate your business.

6/10 Okay

Carolyn

Traveled with family and small children
Property old and needs updating
Stayed 1 night in Nov 2023
Response from Sunshine on Jan 8, 2024
Thank you for sending your response, I appreciate your time, I apologize for any inconvenience this stay caused you, please except our humble apology.

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay Will stay again.
Stayed 3 nights in Nov 2023
Response from Sunshine on Jan 8, 2024
Thank you for staying with our hotel, looking forward to seeing you soon

6/10 Okay

Jonathan

Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had to book last minute room was amazing to see 3 queen beds. Price was great, receptionist was so nice and so helpful for us getting dinner for the kids.
Stayed 1 night in Nov 2023
Response from Sunshine on Nov 24, 2023
Thank you for the response, we we're glad you enjoyed your stay

2/10 Terrible

Junior

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal was always rushing us to leave was charging my card with out my consent would not recommend at all worst hotel I’ve ever stayed no wonder they don’t have customers
Response from Sunshine on Nov 15, 2023
THANK YOU FOR TAKING THE TIME TO PROVIDE US WITH FEEDBACK. WE APOLOGISE THAT YOUR STAY DID NOT MEET YOUR EXPECTATIONS AND WE WILL TAKE STEPS TO ADDRESS THIS ISSUE IN THE FUTURE.

8/10 Good

sam

Business traveler
Liked: Cleanliness, staff & service
freindly staff easy check in
Stayed 1 night in Oct 2023
Response from Sunshine on Oct 28, 2023
Thank you for your feedback, we look forward for your next stay

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was a good find. The staff is so friendly and caring. The bed were really comfy and soft. They have direct TV. They have free simple breakfast. Over all id give it a 7out of 10. Ill definitely will stay again.
Stayed 1 night in Oct 2023
Response from Sunshine on Oct 25, 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Okay

Ernie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from Sunshine on Oct 23, 2023
Thank you for choosing the Days Inn, we appreciate your stay.

10/10 Excellent

Wyatt

Traveled with family and small children
Liked: Staff & service
Very friendly check in guy! Suite is pretty nice, but could be cleaned a bit better. A few dead bugs along baseboards. Construction around the property is horrible. No fault of the property, but it's worth mentioning. Overall not bad.
Stayed 1 night in Oct 2023
Response from Sunshine on Oct 22, 2023
Thank so much for sharing your experience with us." " Thank you so much for taking the time to leave us feedback.

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sunshine on Oct 22, 2023
Thank you taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service
It’s an older hotel but overall it’s pretty good for an overnight stay.
Stayed 1 night in Oct 2023
Response from Sunshine on Oct 22, 2023
Thank so much for sharing your experience with us.

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from Sunshine on Oct 28, 2023
Thznk you for your feedback.

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Getting in and out of this propery is a little tricky but so is traveling around Marshall due to all of the construction. Room was vey large and very clean. Front desk staff is extremely nice and helpful.
Stayed 1 night in Sep 2023
Response from Sunshine on Oct 22, 2023
Thank you for taking the time to share your experience

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sunshine on Oct 22, 2023
Thank you so much for sharing your experience with us

4/10 Poor

Lars, Sachse

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dated. Roaches in bathroom
Stayed 1 night in Aug 2023
Response from Sunshine on Oct 22, 2023
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced

10/10 Excellent

Tom

Liked: Staff & service, property conditions & facilities
Quiet and convenient
Stayed 1 night in Aug 2023
Response from Sunshine on Nov 15, 2023
THANK YOU FOR YOUR FEEDBACK.

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sunshine on Nov 15, 2023
THANK YOU FOR YOUR FEEDBACK

10/10 Excellent

Brittanya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have any problems with anything. Nice people
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Laurie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One night
The room was dirty, the floors needed mopping really badly.The shower head was good, The service at the front desk was great. your breakfast is a joke. The ac was really loud. Dissapointing for a Wyndham property.
Stayed 1 night in Jul 2023
Response from Sunshine on Nov 15, 2023
THANK YOU FOR TAKING THE TIME TO PROVIDE US WITH FEEDBACK. WE APOLOGIZE THAT YOUR STAY DID NOT MEET YOUR EXPECTATIONS AND WE WILL TAKE STEPS TO ADDRESS THIS ISSUE IN THE FUTURE.

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Stay Again
The whole hotel which looks like a cheap motel needs to be remodeled
Stayed 2 nights in Jul 2023
Response from Sunshine on Nov 15, 2023
THANK YOU FOR TAKING THE TIME TO PROVIDE US WITH FEEDBACK. WE APOLOGISE THAT YOUR STAY DID NOT MEET YOUR EXPECTATIONS AND WE WILL TAKE STEPS TO ADDRESS THIS ISSUE IN THE FUTURE.

4/10 Poor

Devon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did not have a microwave nor refrigerator in the room
Stayed 1 night in Jul 2023

10/10 Excellent

mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

CONNIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Amy

Liked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

William

Stayed 1 night in Jun 2023

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We experienced a great stay at Days Inn. It was very cleam and nice The bed was very comfortable and the cleaning staff were womderful. We will stay there next time we visit Marshall.
Stayed 2 nights in May 2023

8/10 Good

jacin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
very clean room , good staff , great price , lot of food places , good location
Stayed 2 nights in May 2023

2/10 Terrible

justin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient and dirty
Stayed 2 nights in May 2023

2/10 Terrible

Alisa

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst properties we have stayed at in years. Tremendous problems checking in (had to call in Expedia support!). Out is in a filthy room above a ‘club’ in a motel?! So bad we didn’t stay the second night of our scheduled stay. Disappointing doesn’t even begin to cover it. Yuck!
Stayed 2 nights in May 2023

4/10 Poor

Deanichantey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First, they cancel one of the room and lied about it. They said because i reserved on line thru hotel.com that they was the one that cancel it (lie.) They was really rude about giving another room. The bathtub was leaning and squeaking when you stepped inside of it.
Stayed 1 night in May 2023

8/10 Good

Dan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Pamela, Pawnee

Traveled with partner
Liked: Cleanliness, staff & service
Very clean large room. Comfortable bed. Quiet. Easy on and off interstate
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Staff & service
Everything was fine during my stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for the price. I wish they had a little better food
Stayed 1 night in Apr 2023