デラックス ダブルルーム ダブルベッド 1 台 | 低刺激性寝具、セーフティボックス (室内)、デスク、アイロン / アイロン台

セントラル パーク ホテルの口コミ

3 out of 5
セントラル パーク ホテル
49/67 Queensborough Terrace, London, England

口コミ

7.0

良い

評価 10 - 1140 件の口コミ中 297 件が非常に良い" "
評価 8 - 1140 件の口コミ中 364 件が良い" "
評価 6 - 1140 件の口コミ中 205 件が普通" "
評価 4 - 1140 件の口コミ中 138 件が不満" "
評価 2 - 1140 件の口コミ中 136 件が非常に不満" "

7.4/10

清潔度

7.6/10

スタッフとサービス

6.6/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

katsufumi

良かった点 : スタッフとサービス
Very good hotel
2024 年 3 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Kastufumi, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Kazuya

2023 年 10 月に 2 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 26 日)
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Aki

気になった点 : 施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Nashからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Aki,We really appreciate you taking the time out to rate your experience with usWishing to welcome you soon at the Central Park Hotel.Kind Regards,NashCentral Park Hotel

10/10 (非常に良い)

KAZUTOSHI

良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 6 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

TERUO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルスタッフがわからないことは何でも丁寧に教えてくれたのでタイヘン助かりました。
2023 年 8 月に 6 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Teruo, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

kyohei

出張
良かった点 : 清潔度、スタッフとサービス
エアコンが無いため、季節によっては暑くて寝苦しい。
2023 年 6 月に 2 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2023 年 6 月 29 日)
Thank you for choosing Central Park Hotel, please note that we do not have A/C rooms available in Standard Room category, for your future reservations, please choose Superior room type because it has Air Conditioning facility. We look forward to welcome you again. Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Sugimoto

2023 年 6 月に 4 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2023 年 7 月 3 日)
Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay with us and all services where up to your satisfaction. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

KAZUKI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
最寄りのクイーンズウェイ駅またはベイズウォーター駅から徒歩数分とアクセスは良いです。ロンドンの地下鉄はエスカレーター・エレベーターのない駅が多いので、キャリーケースなどがある場合は少し大変かもしれません。 部屋は2人で泊まる分には十分な広さですが、キャリーケースを2つ広げると狭く感じます。最終日にホテルのボイラー故障によりお湯が出ないトラブルがありました。水でシャワーを浴びる事態となりましたがヨーロッパでは珍しくないことのようです。
2023 年 2 月に 3 泊滞在
Malak からの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Kazuki,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the hotel's location convenient for your needs, and that the room provided ample space for your stay.We apologise for any inconvenience caused by the issue with the hot water during your stay. Unfortunately, this was out of our hands, but we always aim to rectify the issue as quickly as possible along with our engineers. We appreciate your understanding on this matter.Regarding the accessibility of the hotel, we understand that some London subway stations and we always encourage guests to contact us in advance regarding any queries as we are more than happy to assist wherever possible.Once again, thank you for your review, and we hope to have the opportunity to welcome you back in the future.Warm Regards,Malak B.Guest Relations coordinator

8/10 (良い)

Kenji

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not bad as other reviews. Staff I met are totally friendly. Room and toilet are cleaned well. Towels were not set at the first day and I got them from linen room by myself but It's ok because following days those were changed. As for breakfast I recommend £8.5 continental because £15 english breakfast is not worth the price. Totally not bad because I stayed in winter. Other reviews are about air condition in summer. I'm not sure about it.
2022 年 11 月に 4 泊滞在
Malak からの返信 (投稿日 : 2022 年 12 月 9 日)
Dear Kenji,Thank you for your candid review.I am happy to learn about your experience from your perspective, and totally confident that your comment and your recommendation will be helpful for our future visitors. Your comment regarding the towels will be discussed with housekeeping manager as our priority is the comfort of our guests and we try to offer them everything needed for their comfort while staying with us, which is why I would like to express my sincere apologies on behalf of the team for being less attentive and for not being up to our standards. Regarding the air-conditioner, I am excited to let you know that we are having a project scheduled that will ensure having AC in all our rooms, in the meantime we do have rooms with AC as another category of rooms. We hope to see you back soon at Central Park Hotel. With Best Regards,MalakGuest Relations

2/10 (非常に不満)

YUMI

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 3 泊滞在

4/10 (不満)

Yasuko

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 2 泊滞在
ACからの返信 (投稿日 : 2022 年 9 月 2 日)
Dear YAsuko,Thank you for your feedback.On behalf of our entire team, we are sorry that your experience in our hotel did not meet your expectations.We are sorry to hear we have not left the impression we wanted to. We do try really hard!Kind Regards,Adi Cristea Guest Relations Manager

4/10 (不満)

Yasuko

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 3 泊滞在
ACからの返信 (投稿日 : 2022 年 9 月 2 日)
Dear Yasuko,On behalf of our entire team, we are sorry that your experience in our hotel did not meet your expectations.We are sorry to hear we have not left the impression we wanted to. We do try really hard!Kind Regards,Adi Cristea Guest Relations Manager

8/10 (良い)

Norihito

良かった点 : 清潔度、スタッフとサービス
2021 年 11 月に 6 泊滞在

8/10 (良い)

Carlos

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
La habitación olía a cigarro, las instalaciones horribles a excepción del lobby, el recorrido al cuarto viejas y feas.
2024 年 4 月に 1 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Carlos, We are sorry to hear that the room had tobacco smell, i will inform the housekeeping team take extra effort to resolve this matter.

6/10 (普通)

Vadim

良かった点 : スタッフとサービス、設備とサービス
zx
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Vadim, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Payton

良かった点 : 清潔度、スタッフとサービス
Good just a few bugs
2024 年 4 月に 2 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Payton, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Alexia

カップルで旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
Could hear adjacent rooms, and noisy outside, good location, old interior of rooms
2024 年 4 月に 4 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Alexia, Thank you for contacting Central Park Hotel, we hope you had a good stay except the noise issue from neighbouring rooms, we are aware of the problem and as you know that we are under refurbishment, we will make sure this issue is addressed and resolved during this project. we look forward to welcome you again in future. Kind Regards, Nash, Guest Relations Manager

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything is near by perfect place to stay if you are traveling you have easy access to restaurants and stores
2024 年 4 月に 2 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Jason, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Anna

良かった点 : 清潔度、スタッフとサービス
Overall nice, a bit small and rooms were warm with no ventilation except in the bath.
2024 年 4 月に 7 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Anna, Thank you for choosing Central Park Hotel, I hope you had a good time apart from the minor issue mentioned in your review about the room size, unfortunately some of the rooms are smaller than the other room category, we apologies for allocating a room which did not suit your preferences. This issue would have been solved while you were here by bringing it to our attention, we could have checked all the possibilities to resolve it. We wish to see you return as our valuable guest. Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Sverre Bing

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Veldig fin lobbybar.
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Sverre, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

GREGORY

良かった点 : 設備とサービス
Bel établissement, propre.
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Gregory, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Rory

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Rory Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Peter

グループ旅行
良かった点 : 清潔度、設備とサービス
This hotel is very well placed with two Tube-stations close by. The hotel could use a renovation, as the rooms feel out of date in 2024, but everything worked. The cost of staying is OK, compared ti what you get.
2024 年 4 月に 4 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Peter, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager

8/10 (良い)

Garry

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Upon arrival at reception I submitted my debit card details to my allocated room which I find acceptable. However, upon arriving upon my first morning at the dining area I was asked to pay for the food immediately? … cannot understand this system when my card details have already been submitted At reception and they have a printed sheet containing the guest’s name and room number.. this aspect needs addressing.
2024 年 3 月に 4 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Garry, Thank you for staying with us. please note that we do take Credit card details just to cover the incidental or accidental damages. unfortunately we do not have the facility to accumulate charges in the room. all sales are paid and completed up on service. we apologise for any inconvenience this may have caused. Kind Regards, Nash, Guest Relations Manager

10/10 (非常に良い)

Maximus

2024 年 3 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Maxumus, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

Grace

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The hotel was as advertised. Shower facilities were excellent. Found the hotel staff was very unhelpful (with the exception of one woman working the desk who was excellent).
2024 年 3 月に 2 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Grace, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

John

2024 年 3 月に 1 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear John, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Michael、Chorley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was small but comfortable and clean, the shower was very powerful. Location was great, easy access to restaurants and two tube stations. Being so close to Kensington Park was great for walks away from the hustle and bustle. The area felt very safe. Paid extra for breakfast which was good and the cooked elements were great quality.
2024 年 3 月に 3 泊滞在
Nash,Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Michael, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

RODERICK

2024 年 3 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Roderick, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

rehema

家族旅行
良かった点 : スタッフとサービス、設備とサービス
The staff were very friendly
2024 年 3 月に 1 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Rehema, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all our services where up to your satisfaction! especially our team made extra effort to make your stay memorable. we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager

8/10 (良い)

Sabine Elsbeth

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 7 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Sabine Elsbeth, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Helen

良かった点 : 清潔度、スタッフとサービス
Hotel was clean and in great location. Undergoing renovations which reduced functionality but didn't diaturb overly
2024 年 3 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Helen, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

Gerard

Nedgången heltäckningsmatta! Trasig duschslang! Fick leva bakom fördragna gardiner under mina 10 dagars vistelse, då det var fasadställningar och störande byggarbete runt hela hotellet! Detta var inte något som förvarnades om vid min beställning! Ej heller något avdrag i priset för rummet!
2024 年 3 月に 10 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Gerard, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Samuel

出張
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The entire hotel smells very strongly of air freshener, likely to cover up the smell of damp, which was still evident in my room. There was a damp patch on the wall next to the non-functioning radiator. The bathroom had an infestation of small flies. The hotel is undergoing renovation work, meaning that only one lift was working.
2024 年 3 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Samuel, Thank you for staying with us. we will inform our housekeeping team to resolve this matter as soon as possible. we apologise for any inconvenience this may have caused.

8/10 (良い)

Matthew

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here for five nights. The hotel is nice and in a great location, easy to walk to Queensway or Bayswater station and not too far from Paddington station. We checked in early and they had no issue with it, the only thing was that the only rooms available were in the lower level. We didn't mind, as we were not planning on being there other than at night to sleep. The construction did not seem to be an issue at all for us and was only visible on the outside. The lobby was nice and clean and the staff was nice as well. After the third night, we noticed there seemed to be a leak coming from the wall from under the sink, leaking some rust-colored water. We informed the front desk immediately and they told us they'd get it fixed while we were gone. When we got back at night it was still there (I do think they tried fixing it but it just didn't work) and they moved us to a new room. The new room was MUCH bigger and nicer but still seemed to be a standard double. It seemed to be in the newly renovated part of the hotel and was on a different floor, although still on the lower level. The first room was very very tiny so the new one was much more comfortable. Just know the images while booking aren't necessarily what the rooms look like. Altogether it was nice and for the price, it was definitely good enough. I would stay here again.
Nash, Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Mathew, Thank you for staying with us, as we have rooms available in all parts of the building, we recommend our guest to inform us prior to arrival about their preferred room location and facilities, as your reservation did not reach us with any request, we had to allocate the room according to the availability of the hotel. Kind Regards, Nash, Guest Relations Manager

6/10 (普通)

Graham

出張
良かった点 : 清潔度、スタッフとサービス
The staff are pleasant. Generally clean hotel and good breakfast. However. Bed was hard and could feel the wooden base. Could hear conversation in neighbouring room very clearly and people speaking in corridor at 4am could very clearly be heard. I did not sleep well. Pity really since as I say, liked the staff, breakfast and general cleanliness
2024 年 3 月に 1 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Graham, Thank you for contacting Central Park Hotel, we hope you had a good stay except the noise issue from neighbouring rooms, we are aware of the problem and as you know that we are under refurbishment, we will make sure this issue is addressed and resolved during this project. we look forward to welcome you again in future. Kind Regards, Nash, Guest Relations Manager

10/10 (非常に良い)

KHEMRAJ

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good Location...walking distance to two Tube stations which makes travel very convenient to any part of city
2024 年 3 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Khemraj, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Melanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Have another lovely stay. However they are currently doing building work so can get noisy.
2024 年 3 月に 3 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Melanie, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

2/10 (非常に不満)

Ademola

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Construction is ongoing on this building. Frustrating with the noises
2024 年 3 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Ademola, Thank you for Choosing Central Park Hotel, we hope our location and services were up to your satisfaction... Please note that we informed all travel agent, and we mentioned in all websites that we are under refurbishment, and we have the scaffolding outside the premises. all work commences after 9:30 am finishes before 4:30 pm... we notified all our guests prior to their check-in and it is also mentioned in your booking confirmation...we expect this project to finish soon, and we hope to see you again and we can assure you that this property will be transformed into a great shape and your future stay will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.

2/10 (非常に不満)

Danyca

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property has a mold and plumbing issue. The staff were kind to move me into a new room when my first one had mold on the head frame and the shower didn't drain. But the second room had mold in the shower and the water had no heat control and was only boiling hot. Both rooms were not maintained well. Was a very frustrating experience and health concern!
2024 年 2 月に 4 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Danyca, Thank you for choosing Central Park Hotel, we are glad to hear that our team member managed to resolve the situation. we look forward to hear from you soon.

8/10 (良い)

Celia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We like the hotel and property, kind staff . Just we are still waiting for £50 deposit. Could you please help us up ? Under the name of Eric Diaz Vásquez credit card (10 days). Please contact us carredondo2010@hotmail.com
2024 年 2 月に 7 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Celia, Thank you for choosing Central Park Hotel, please note that we did notify all our guest up on booking that this reservation requires a 50 damage deposit which will be refunded up on check-out. Please refer to your reservation messages and you can see the notification explaining the house rules. We look forward to seeing you again soon. Kind Regards, Nash, Guest Relations Manager

8/10 (良い)

Gareth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
But of noise in the night and no windows in the room but would stay again and would recommend. Nice room, friendly staff and 5 minute Uber from Paddington station
2024 年 2 月に 1 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Gareth, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

8/10 (良い)

Bent Andre

家族旅行
良かった点 : スタッフとサービス
Did not inform about that there was construction work Monday to friday from 9 to 15
2024 年 2 月に 4 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Bent Andre, Thank you for Choosing Central Park Hotel, we hope our location and services were up to your satisfaction... Please note that we informed all travel agent, and we mentioned in all websites that we are under refurbishment, and we have the scaffolding outside the premises. all work commences after 9:30 am finishes before 4:30 pm... we notified all our guests prior to their check-in and it is also mentioned in your booking confirmation...we expect this project to finish soon, and we hope to see you again and we can assure you that this property will be transformed into a great shape and your future stay will be a wonderful experience. Kind Regards, Nash, Guest Relations Manager.

6/10 (普通)

Naya

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Good value for money
2024 年 2 月に 4 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Naya, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Jill

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The internet picture is not the same as the hotel itself. Not sure if this due to the huge current refurbished the hotel is under. However we were at the correct place. We had a very nice room L07 . It was warm, comfortable and spotlessly clean. There was no window ( was warned) but AC was provided. This wasn’t an issue as we was only there to sleep anyway. Considering there was major refurbishment works happening the hotel made sure it caused very little disruption to it’s customers. The staff were pleasant, the breakfast was nice, plenty choice, bedroom cleaned and fresh towel’s provided. I would stay again.
2024 年 2 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Jill, Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

4/10 (不満)

Chris

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
We do have some points that we noted about our stay in the Central Park Hotel: - the breakfast did not meet our expectations for a full English breakfast of 15£ - ⁠it did not matter what breakfast you chose as you took everything from two buffet tables - ⁠our room looked nothing like the pictures online (I reckon we were in a continuation of the main building - room M36) - ⁠there was no toilet brush available in the bathroom effectively forcing us to have room service, even though we would have preferred not to use it every day - ⁠the shower head was leaking - ⁠switching from shower to faucet in the bathtub was impossible - ⁠the tiles seemed worn down and we spotted black mold - ⁠one morning, the water heating did not work properly and the hotel offered us a coffee from the bar as compensation which we liked - ⁠stale air due to being unable to open windows - ⁠worn down furniture - ⁠electronic devices showed signs of wear and tear - ⁠we reckon that our hotel room door was supposed to be a fire emergency exit door but it didn’t close by itself - ⁠the staff was very forthcoming and friendly - the hotel is very close to sights and makes access easy
2024 年 2 月に 7 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Chris, Thank you for choosing Central Park Hotel, we hope you had a good stay, please note that we do not provide Toilet brush in the room due to health and hygiene reasons but we do offer housekeeping service up on request.

10/10 (非常に良い)

Debbie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The hotel was perfect for us as we just wanted somewhere to stay for 3 nights to go sight seeing arpund our capital city. It's close to ghe tube station on the central line, and there are plenty of places to eat in the direct area. Only down side, (but wasn't an issue) was there is building work going on, but they didn't wake us at stupid o'clock with noise
2024 年 2 月に 3 泊滞在
Nash, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Thank you for choosing Central Park Hotel, we are happy to hear that you enjoyed your stay and all services where up to your satisfaction!!! we hope to see you again soon, until then we will continue our best service…Kind Regards, Nash, Guest Relations Manager.

10/10 (非常に良い)

Mark

2024 年 2 月に 2 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Mark, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.

2/10 (非常に不満)

Alex

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Can hear all your neighbours peeing throughout the night. Disgusting. All walls and ceilings are paper thin so don't expect a good night sleep.
2024 年 2 月に 3 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Alex, Thank you for choosing Central Park Hotel, we are sorry to hear that you did not have a great stay, we are working on this issue and once the construction project is completed, all these issues will be resolved. Kind Regards, Nash, Guest Relations Manager

10/10 (非常に良い)

Ashwaq

良かった点 : 施設のコンディションと設備
I like staying here, the stuff were so helpful
2024 年 1 月に 12 泊滞在
Nash, Guest Relations Manager. からの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Ashwaq, Thank you for taking your time to write a review about your stay at Central Park Hotel, we are glad to hear that you had a great time with us. We hope all our services and facilities where up to your satisfaction. we look forward welcoming you again in near future. Kind Regards, Nash, Guest Relations Manager.