セーフティボックス (室内)、デスク、ノートパソコン用作業スペース、防音設備

パークグランド ヒースローの口コミ

4 out of 5
パークグランド ヒースロー
449 Great West Road, Hounslow, England

口コミ

7.6

良い

評価 10 - 1001 件の口コミ中 400 件が非常に良い" "
評価 8 - 1001 件の口コミ中 287 件が良い" "
評価 6 - 1001 件の口コミ中 141 件が普通" "
評価 4 - 1001 件の口コミ中 59 件が不満" "
評価 2 - 1001 件の口コミ中 114 件が非常に不満" "

8.2/10

清潔度

7.8/10

スタッフとサービス

7.6/10

設備とサービス

8.0/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

6/10 (普通)

Yuta

グループ旅行
良かった点 : 清潔度、スタッフとサービス
サービス自体はよいです。ただ治安は悪いです。ホテルの前で強盗に襲われました。
2024 年 2 月に 2 泊滞在
Mandarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

8/10 (良い)

NOBUMICHI

2023 年 9 月に 1 泊滞在
Mandarからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Guest,Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow.We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect.Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future.With Kindest RegardsMandar Dhage

10/10 (非常に良い)

Kenzo

良かった点 : 清潔度、施設のコンディションと設備
It is convenient to access to both west and east bound.
2023 年 6 月に 5 泊滞在
Mandarからの返信 (投稿日 : 2023 年 8 月 1 日)
Dear Guest,Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow.We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect.Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future.With Kindest RegardsMandar Dhage

10/10 (非常に良い)

Dictine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Shops and transport close, cozy room, we did need a reheat option for our cold food
2024 年 4 月に 7 泊滞在

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Robert, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Kesava

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent customer service by front office staff- Monica & Vengal!
2024 年 4 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Kesava, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Lorraine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very enjoyable stay
2024 年 4 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Lorraine, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Rasmi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the location, walkable to nearby underground stations and restaurants! It felt like a safe neighborhood to me, not too much touristy things which kept it quiet. I didn't have much interaction with the staff, but shout-out to the maid service! They kept my room clean and didn't mess with my things. I stayed for over a week and a half.
2024 年 3 月に 8 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Rasmi, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Tonja

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Too far out from everything, the city. Had to go through dangerous area to walk to hotel.. staff during the day wasnt too friendly, not very good customer service. Had to ask a question, i waited nearly 15 minutes for someone to look up and acknowledge me. But the staff at night was better and much nicer..
2024 年 3 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Tonja,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was friendly and helpful. The hotel is very pleasant and has an ambiance that is relaxing and inviting. The room was perfect, exactly what I needed and at a good price.
2024 年 3 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Amy, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Samuel Yeboah

2024 年 3 月に 8 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Samuel Yeboah, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Parwinder

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
2024 年 3 月に 2 泊滞在
Mandarからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Parwinder, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

syed

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent house keeping friendly staff very clean very good comfortable room
2024 年 3 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Syed, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

2/10 (非常に不満)

Oana

2024 年 3 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

10/10 (非常に良い)

Vaniza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was the best
2024 年 3 月に 1 泊滞在
Mandarからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Kesava

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service
2024 年 2 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Kesava, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Kesava

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service
2024 年 2 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Mr. Kesava, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Liza

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I enjoyed looking view from the room
2024 年 2 月に 1 泊滞在
Mandarからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Rachel

良かった点 : 清潔度、スタッフとサービス
Fine for a night - dodgy area
2024 年 1 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear rACHEL,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

8/10 (良い)

Patricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Park Grand London Heathrow Hotel is 2 hours away from cental London and 1 hour from Heathrow airport by bus. It's not the closest to shopping areas and site seeing areas, but it's cheaper than other hotels that closer to the heart of the city. It takes about 10 min to walk from the hotel to the nearest train station. The hotel room was good, but I wished there was an exhaust in the bathroom. The walls were a bit thin. You can hear neighbors if they are loud and smelled cigarette smoke seep into the room once over my 7 day stay. I requested cleaning every day which was done well. The bed was made and toilet paper was replaced everyday. They also provided water bottles after each time they cleaned. Overall, I would rate this hotel a 4 out of 5.
2024 年 2 月に 6 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Paricia,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

8/10 (良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Linda, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Arsalan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parking way too expensive
2024 年 1 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Arsalan,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

6/10 (普通)

Danielle Samantha

家族旅行, 小さなお子様連れの家族旅行
Breakfast are the same every day. It needs to change. It’s bland and boring. Experience was ok.
2024 年 2 月に 5 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Danielle,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

8/10 (良い)

Wilfred

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were very good and the hotel was clean
2024 年 2 月に 3 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Wilfred, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Richard,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

10/10 (非常に良い)

Kesava

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service
2024 年 2 月に 2 泊滞在
Mandarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Mandarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Muhammad

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mandarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Michelle

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value
2024 年 2 月に 4 泊滞在
Mandarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

6/10 (普通)

TK Potencia

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Property is not deserving of 4 star. Should be 3 star. Require improvement generally.
2024 年 2 月に 2 泊滞在
Mandarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

10/10 (非常に良い)

Avtar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good
2024 年 2 月に 4 泊滞在
Mandarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Aruna Raju

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service
2024 年 1 月に 3 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Aruna, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Ved

2024 年 1 月に 6 泊滞在
Mandarからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Imogen

2024 年 2 月に 2 泊滞在
Mandarからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Swati

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Mandarからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking could be offerred as part of the room rate, and a meeting venue booked out for a birthday on the same floor as bedrooms i.e my room was next doir is not ideal.
2024 年 1 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Jonathan,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

10/10 (非常に良い)

Sivaraman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All good with stay and good place to stay
2024 年 1 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Sivaraman, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

ARBAAZ SIDDIQUEBHAI

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Okay.
2024 年 1 月に 4 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Arbaaz, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Edris

2024 年 1 月に 3 泊滞在
Mandarからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Alicia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Checked in around 8pm and greeted by two smiling staff members who were very friendly. The man who checked me in (don’t remember his name sorry!) gave me a free room upgrade as I looked tired! Not offended but this at all as we had a bit of a joke around that I was a teacher and was most definitely shattered and looked it too! The bed was massive and comfortable and the hotel was spotless, I had an excellent night sleep despite the planes coming and going. My only bug bear is that none of the sockets/tv were working and a few of the lights didn’t work, making the room quite dark. This didn’t bother me as I was only staying the night before collecting my sister from the airport but may bother other guests. I informed reception on check out and they said it would be dealt with. Overall a lovely stay and would definitely return again.
2024 年 1 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Alicia, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Steven, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff and very clean and comfortable room. My son and I arrived very early from an early flight and they were kind enough to allow us to check in early. They even upgraded our room at no charge. Highly recommend if you want an affordable and comfortable stay in London.
2024 年 1 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Kimberly, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Joseph

2024 年 1 月に 5 泊滞在
Mandarからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

8/10 (良い)

Rafal

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Rafal,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

8/10 (良い)

Abdulhakim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel with decent prices.
2024 年 1 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Abdulhakim, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Deneesan

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ich habe mir das Hotel für einen kurzen Aufenthalt gebucht. Ich bin sehr zufrieden. Das Personal war sehr freundlich und das Zimmer war sauber und modern. Es sollte einem vorher bewusst sein, das man ein Hotel bucht in der Nähe eines Flughafens. Mich hat es keinesfalls gestört.
2024 年 1 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Deneesan, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

10/10 (非常に良い)

Courtney

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Courtney, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.

4/10 (不満)

Andrew

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were many issues with the room when I got there: (coffee/tea pot not clean, trash full, pillows and sheets appeared to be used). The staff had 2 people that were helpful, but for the most part they would not acknowledge me when I approached the desk and seemed annoyed at the issues I brought up. The 2 staff members who were helpful were very nice and I wish I had their names as to not include them with the rest of the crew. I was waiting for a taxi in the breakfast area one morning and was asked by the e gentleman working to leave because I was not ordering food. Will not be staying here again.
2024 年 1 月に 4 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Andrew,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

6/10 (普通)

Shaun

2024 年 1 月に 1 泊滞在
Mandar Dhageからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Shaun,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.

6/10 (普通)

Steve

2024 年 1 月に 1 泊滞在
Mandarからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.