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スプリングヒル・スイート・バイ・マリオット・ローガンの口コミ

3 out of 5
スプリングヒル・スイート・バイ・マリオット・ローガン
635 S Riverwoods Pkwy, Logan, UT

口コミ

9.0

とても素晴らしい

評価 10 - 787 件の口コミ中 497 件が非常に良い" "
評価 8 - 787 件の口コミ中 199 件が良い" "
評価 6 - 787 件の口コミ中 51 件が普通" "
評価 4 - 787 件の口コミ中 23 件が不満" "
評価 2 - 787 件の口コミ中 17 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

MAKOTO

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 6 月 30 日)
Thank you for staying with us. We look forward to seeing you again when your travels bring you back to Logan.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
とてもきれいでした。設備も充実していましたし窓も大きく開放的でした
2019 年 2 月に 2 泊滞在

8/10 (良い)

Serps、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
空調
部屋の広さ、サービスなどは素晴らしいのですが、唯一空調の音が夜うるさいのが残念でしたが、部屋の断熱性がいいので冬は寝る前に暖房を切る事で対処出来ました。

10/10 (非常に良い)

Juan

2024 年 4 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

8/10 (良い)

Candace

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was super nice and provided great information about the area and food. I had found some things on my floor that showed they didnt' get under all of the furniture well. I wish trash was taken out daily instead of only work done over 3 days of stay.
2024 年 4 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Natalie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my experience here. I loved the spacious clean room and pool area
2024 年 3 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back Logan.

10/10 (非常に良い)

Steven、Morgan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was neat and tidy. Only one suggestion. Along with coffee, some chocolate packets could be made available.
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back Logan.

10/10 (非常に良い)

ELEUTERIO

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place, only next to my room was a youth group and they was making a lot noise all night. I rented the room for two nights and I left stay only one night, and I returned the key next day at 6;00pm. I didn’t use the room the second night
2024 年 3 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for staying with and sharing your experience. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Jme

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property nice and clean
2024 年 3 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

8/10 (良い)

Trevor、Spanish Fork

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Zeke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for staying with us. We hope to see yo again when your travels bring you back to Logan.

8/10 (良い)

Kathleen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking was not very good
2024 年 2 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Vince

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good service.
2024 年 2 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back to Logan.

8/10 (良い)

Paola

2024 年 2 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

John Jeffrey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was very clean, nice smell, comfortable bed and wonderful shower. Liked all the food opportunities around the Motel.
2024 年 2 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

James、Scottsdale

This is a wonderful hotel. It’s fresh and clean and new. Everyone who works here is very friendly. For the price. This is an excellent place to stay.
2024 年 2 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Jake

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 2 月 16 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

LeaAnn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is a clean and comfortable facility! We loved our suite which allowed us to spread out. We watched the super bowl here which was fun because we had a living-room! Very clever to have a shower room and a separate bathroom! Very comfortable!! The staff were fantastic, helpful, and kind!! Breakfast was decent too!
2024 年 2 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for staying with us and sharing your experience with us. We will share this with the entire team. Hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is very nice
2024 年 1 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The front desk was very friendly and helpful , and nice. Breakfast was great.The room was very clean.
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 20 日)
Thank you for staying with us and sharing your experience with us. We will share this with the entire leadership team. We hope to see you again when your travels bring you back to Logan.

8/10 (良い)

Cheriann、Woods Cross

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was big and spacious enough for my family. The included breakfast was excellent. Our TV options didn’t include KJZZ or any other channel for viewing the Utah Jazz game during our stay. You get what you get. We were led by Expedia to believe that our room included a kitchenette when in fact none of the rooms at Springhill Suites have one. This is false advertising on the part of Expedia. We’ll book directly the next time we stay there.
2023 年 12 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for staying with us and sharing your experience. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Timothy、Taylorsville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. We stay here regularly each time we are in the area.
2023 年 12 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for staying with us and sharing your experience. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Leticia

家族旅行
良かった点 : 施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 1 月 4 日)
Thank you for staying with us and sharing about your experience. We hope to see you again when your travels bring you back to Logan

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 12 月 16 日)
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Kevin

2023 年 12 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for staying with us and sharing your experience with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Vicki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place!
2023 年 12 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 12 月 14 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Christin

2023 年 12 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 12 月 14 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Katie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean
2023 年 10 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Catalina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, staff great and just an excellent hotel.
2023 年 11 月に 7 泊滞在
Front Deskからの返信 (投稿日 : 2023 年 11 月 30 日)
Thank you for sharing your experience with us. We will share this with the entire team. We hope to to see you again when your travels bring you back to Logan.

4/10 (不満)

Wade

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
I reserved a whirlpool room with a tub, when I called the hotel to confirm and check in, I was told a whirlpool room was not available. I was given a room with a shower instead. The receptionist was less than polite and hung up on me twice. When I arrived at the hotel to check in, She offered no resolution….only to say, “she was new, she was the only employee at the hotel at the time, her manager was not available, and there’s nothing that could be done.” The room was dusty. Elastics and debri under the bedside table. Cords covered with dust. The shower nozzle cover was broken and hanging down…it looked like it had been glued with hot glue. The light in the toilet room was slow to turn on…there may be a short in the outlet box. The pillows were lumpy and flat. In the morning, I asked the receptionist for contact information for maintenance, or management, she again, was leas than polite. …That's saying it nicely. The room cost me $200.00. It was supposed to be a relaxing getaway for my husband and I. I intentionally booked with Marriott, thinking it was a reliable, clean, well-maintained room with kind employees…this has been my experience with past Marriott bookings, but far from my experience this last weekend. I was disappointed to say the least. A little better customer service would have gone a long way to improve the situation. A little kindness, empathy, and accountability is so important in business!
2023 年 11 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 11 月 20 日)
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the entire leadership team. We will work to improve our arrival experience and do our best to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 (非常に良い)

kevin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2023 年 11 月 10 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

shelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place. nice and clean
2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Anita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for staying with us. We hope to see you again when your travel bring you back to Logan.

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Locked back door after 6pm
2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 26 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Keilee

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was comfortable and spacious enough for our two kids under two. Bed was comfortable and we didn’t wake up with sore bodies like we usually do when we stay in other hotels. Would stay here again.
2023 年 10 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

4/10 (不満)

Samuel

気になった点 : 清潔度、施設のコンディションと設備
Not worth what I spent.
First, when I booked it, I thought I was getting the whirlpool room. There was a picture of it on the room that I was looking at. I got there and they put us in a place with a walk-in shower. The shower was nasty, and one of the lamps next to the bed, apparently had been dropped or thrown as it was bent at the base. The lady who checked us in was fabulous, Unfortunately the guy working the night shift was not so great. It was completely unsympathetic and clearly couldn’t care less at my frustration about not getting a tub and offered to solutions. Hotels.com would not acknowledge their error either. Breakfast was rather bland. Definitely not worth the money. This was a $100 room at best.
2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for staying with us and sharing your experience with us. We will us this as a learning experience and share with the entire leadership team. We hope to see you again when your travels bring you back to Logan.

8/10 (良い)

Mischaulette

良かった点 : スタッフとサービス
Our stay was great. The staff was great. However, we did have an issue with a strong bleach smell, but the staff took care of us and switched our room. we had an overall great stay.
2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 15 日)
Thank you for sharing about your stay with us. We hope to see you again when your travels bring you back to Logan.

8/10 (良い)

Milton

良かった点 : スタッフとサービス
The room was not stocked with me usual conveniences that we have seen in Marriott units
2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 14 日)
Thank you for sharing you experience with us. We will use this a learning experience. I will share this with the entire leadership team. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Maria C

2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for staying with us. We hope to see you again when your travel bring you back to Logan.

10/10 (非常に良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a great stay here!
2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 9 日)
Thank you for sharing about your stay with us! We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Ming、St. George

2023 年 10 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

8/10 (良い)

Mary Ann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 9 月に 2 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 1 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

KC

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was beautiful. Loved the decor and the separate bathrooms.
2023 年 9 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 9 月 27 日)
Thank your for sharing your experience with us. We hope to see you again when your travels bring you back to Logan.

4/10 (不満)

Anne-Katrin、New York

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
Pool and hot tub are lovely, the room comfortable and tidy. That said, I had no wifi for 2 days. Restaurant and room service are non existent on a Sunday. Nobody at the front desk ever picks up the phone, I was not impressed, to say the least
2023 年 9 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2023 年 9 月 26 日)
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the entire leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

HEIDI

2023 年 9 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 15 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Caryn

2023 年 9 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 10 月 14 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Brandon

2023 年 9 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.

10/10 (非常に良い)

Michele

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
JTHからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank You for taking the time to leave a review! Making our guests happy and comfortable is always our goal!I have shared this message with our team as a way to celebrate! We hope to see you again soon!

4/10 (不満)

samoatu

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The lady that checked us in. Asked for my dl and debit card and didnt say why? The customer service rep checking in another guest, next to us. I can hear her say " have you been to our proprty before?" And she took the time to explain to the guests where they can park and where to find the elevators.etc etc..the "so called" representative that checked us in. Just gave us my keys and said have a good day? SMH no kind of greeting no kind where anything is at? We than came down to use the swimming pool and there was no courtesy water anywhere. I had my grandson ask the rep if there was water somewhere. She tells him "behind" the counter "(pointing) it's over there by the pool" another SMH. As ifnshe had a line of customers to help and we were "interrupting " her. Went to use the water fountain and the water was WARM..another SMH. Pay 213 for one night and the service was CRAPPY. DO better job Marriott training your representative!! First impression is everything. I wont be staying there anymore!
2023 年 9 月に 1 泊滞在
JTHからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for taking the time to share your feedback.I sincerely apologize that your check in experience was not great. This is not our usual standard. I have shared this message with the Front Desk Manager so that we can ensure that this does not happen again. I hope that you will give us another try if you are in the area.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Front Desk からの返信 (投稿日 : 2023 年 9 月 10 日)
Thank you for staying with us. We hope to see you again when your travels bring you back to Logan.