When we checked in to our room it hadn’t been cleaned, they gave us $50 cards to have dinner while they cleaned it. The next morning there was no hot water, we complained and they said they would send someone to look, I’m not sure if anyone came. We went back and were told to run the water for a long time, like 20 minutes. Later that evening we tried again and didn’t have an issue with the hot water. Our room was nice and spacious, lots of amenities. Not sure if I would stay here again, wasn’t great. Wasn’t terrible.