Seasonal outdoor pool, open 9:00 AM to 5:00 PM, cabanas (surcharge)
Check availability

Reviews of Flamingo Las Vegas Hotel & Casino

3.5 out of 5
Flamingo Las Vegas Hotel & Casino
3555 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.0

Good

Rating 10 - Excellent. 6572 out of 21741 reviews" "
Rating 8 - Good. 5184 out of 21741 reviews" "
Rating 6 - Okay. 4044 out of 21741 reviews" "
Rating 4 - Poor. 2934 out of 21741 reviews" "
Rating 2 - Terrible. 3007 out of 21741 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel and casino
Stayed 3 nights in Apr 2024
Response from John on Apr 18, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, property conditions & facilities
Fiyatına göre oldukça merkezi ve iyi bir
Stayed 1 night in Apr 2024
Response from John on Apr 18, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Jonathon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 4 nights. Never got a hot shower because there wasn’t hot water. Smelled terribly of cigarettes. Won’t stay again.
Stayed 3 nights in Apr 2024
Response from John on Apr 18, 2024
Hello Jonathon, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Poor

Brittany

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is cute and in a great location but there is no hot water unless you shower at night, the bathroom walls are peeling, no one ever cleaned our room, ran out of toilet paper, shampoo and towels, when we called downstairs to get more it took an hour to bring them to us. I was really looking forward to this hotel but I will never stay here again. Worst hotel on the strip.
Stayed 4 nights in Apr 2024
Response from Kimberly on Apr 18, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

Dilawar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hi . I checked in the property on 14 April at 11 pm and left property on 17 April at 10.55 pm . No room cleaning people came during our stay there . I requested at front desk 3-4 times but no action . Even on my last day I didn’t have clean towels and bed sheets . They did not provide . Nobody care there . Bad experience. Thanks
Stayed 3 nights in Apr 2024
Response from Dan on Apr 17, 2024
Hello Dilawar, thank you for providing your feedback on your most recent stay.  Please contact Flamingo Las Vegas directly to speak to a member of management regarding your experience.

6/10 Okay

Kathryn, Winston Salem

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We found the desk staff somewhat helpful, but with such a huge hotel VERY helpful would have been nice. We only had 3 towels for 4 people in the room, one tiny bottle of each toiletry need, the sink didn’t drain well, and the pillows were a mix of odd fillings, super slouchy or rock hard with no on between. The grounds looked lovely, but 2 of the pools weren’t open. We did have a FANTASTIC view of the Spbere and the High Roller.
Stayed 2 nights in Apr 2024
Response from Latrice on Apr 17, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great room w view and location on strip was fabulous
Stayed 3 nights in Feb 2024
Response from Dan on Apr 17, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Janice, White Oak

Traveled with group
This property is very nice with the surroundings, the rooms, especially considering it has been in Vegas for a long time. They renovate occasionally, which really helps because there are other properties in Vegas that are getting old and tired. This one remains fresh and bright.
Stayed 2 nights in Apr 2024
Response from Dan on Apr 17, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Cathy

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
No coffee pot and microwave in room. No room service, you have to Uber Eats then pick up down stairs. Only place to get coffee in the morning is Starbucks and cafe but the lines are sooo long. No vent fan in bathroom so my hair was frizzy every day and my room was humid. The best part of the room was the shower pressure, it was awesome!
Stayed 3 nights in Apr 2024
Response from ALM on Apr 17, 2024
Hello Cathy, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Keun

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There is no coffee machine in the room so it's hard to find hot water. no tooth brush or tooth paste supplied. i thought those items are basic.
Stayed 1 night in Apr 2024
Response from ALM on Apr 17, 2024
Hello Keun, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from John on Apr 18, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

Richele

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Tried to check in via the kiosks, they did not work. Got to the room there was black mold in the bathroom. Notified front desk, they kept saying they would send house keeping. Making my bed does not clean the black mold. Wifi never worked, got to pay roaming charges every day. They tell you to text their machine it is horrible. If you are staying on the one side of the hotel where the alley mall is or whatever it’s called the outdoor club goes until 4-5am… which is fine except at 9am they were doing Reno’s on the room next to us. At check out the kiosks clearly were still not working. We wanted to speak to a human, if you attempted to check out at the broken kiosks first you were given priority. I cannot believe this hotel can run like this. Such a disappointment after being so excited to go there. At check out they gave us $40 off wow what a joke.
Stayed 3 nights in Mar 2024
Response from John on Apr 17, 2024
Hello Richele, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Tally

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The courtyard was a nice area. Family pool had limited access and they closed early on us one day without any notice. Just asked kids to leave the pool. not even a five minute warning. Front reception were unhelpful and seemed annoyed to talk to us. We asked to check in early and asked about our bags. They failed to tell us we could check them in with them for free. Only told us we would be charged to leave them in our rooms. It was hard to get a coffee when playing. The bar wanted to charge me $9. Told me to just go to starbucks instead even when I was playing the machines. Room wasn't cleaned the first days. Had to ask for service and the first person I talked to just ignored me. Had to call to front desk. Room was okay. WOuld have been nice to have a coffee machine. Will know for next time.
Stayed 5 nights in Apr 2024
Response from Michelle on Apr 17, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 17, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Ashkan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel ever i stayed no hot water no towel they doesn’t allow me get inside 30 minutes early don’t go to this hotel even for free
Stayed 1 night in Apr 2024
Response from Latrice on Apr 16, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 3 nights in Apr 2024
Response from Latrice on Apr 16, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Kristin, Marion

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Flamingo is fine if you aren’t picky. More of the get-what-pay-for type. In 2018 we loved it, but 6 years later…looks like they are just letting it fall apart. The staff were friendly and kind, but attention to cleaning and repair details is grim. We won’t stay there again after this visit. I wish some billionaire would bring it to the same glorious status as the hotels all around it. Great location…but sad state of affairs going on there now. : /
Stayed 3 nights in Mar 2024
Response from Dan on Apr 16, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

8/10 Good

Dixie

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Wonderful location for a short stay - it can't be beat! We paid for a slightly upgraded room (High Roller View) and the view WAS awesome! The room itself was nice, pretty basic and definitely a little rough around the edges. At first glance it looked super nice, then when you looked closely in the bathroom etc. we noticed that some repairs and deep-cleaning was needed (black mold on the caulk in the shower, etc.) A BIG bummer was that the shower was cold every morning of our stay, so we ended up showering in the evenings before bed. We tried running the shower for 10 mins to see if it would warm up, but unfortunately it never did! Overall, we'd definitely stay there again - you get a lot of bang for your buck and the location is ideal on the strip!
Stayed 4 nights in Apr 2024
Response from ALM on Apr 16, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Travis Vaughn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities except shower caulk was black (mould?)
Stayed 3 nights in Apr 2024
Response from Latrice on Apr 16, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a girls trip, the hotel was great. However we had a lot of issues checking in. There was a charge for early check in and when we got up there the room they gave us wasn’t ready. They did rectify the issue and removed the charge, however it was quite the hassle. Everything after that was great though. No issues with anything else
Stayed 3 nights in Apr 2024
Response from Latrice on Apr 16, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Ubaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the perfect place close to restaurants and bars chopping places convenient for any activity you want to do.
Stayed 3 nights in Apr 2024
Response from John on Apr 16, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

marianne

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Great location, nice ponds, vegetation and animals, essentially the flamingos! Nice pools and poolside. Elevators weren’t working, if they were, were complicated, room cards wouldn’t activate the number pads. We didn’t have hot water for a few days but are hoping our room charges will be refunded.
Stayed 7 nights in Apr 2024
Response from John on Apr 16, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from John on Apr 16, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They can update some of their rooms & the cleaning staff needs to take their time cleaning & dusting throughout the rooms
Stayed 1 night in Apr 2024
Response from Christina banks on Apr 16, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Bruce, Fort Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is affordable, nice rooms, great pool, good music, great location, good service feel comfortable with game, food, sports keep it up thank you!
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 16, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Erika

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The overall lay out was great. Easy to shopping and pool. The front desk was notified of housekeeping needs and requests were not fulfilled. We asked several times for towels and garbage to be emptied and we were only brought towels. The dirty towels were left in the floor and garbage was not emptied. I had to catch a housekeeper in the hallway, she graciously did what was needed.
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 16, 2024
Hello Erika, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Kyle

Good
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 15, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Cosme

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty. Air conditioner didn’t work upon arriving. They sent someone 5 hours later.
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 15, 2024
Hello Cosme, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Cassiah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
our room was not cleaned well particularly the shower and the shower handle was damaged which made it hard to use. loved being so close to the elevators since it made it easy to navigate loved the pool although i did not get to use it during my stay.
Stayed 3 nights in Apr 2024
Response from Ruby on Apr 15, 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will alert the housekeeping team and we will work hard to fix the issues you've experienced. Please have a great day.

4/10 Poor

Thomas P

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hot water in the mornings didn't exist. The last morning was amounted to a cold shower. The room was supposedly an upgrade, but was very old and out dated. No USB charging ports. Most of the staff was wonderful. Found one bar that was extremely rude to people that weren't playing enough to qualify for a free drink.
Stayed 3 nights in Apr 2024
Response from Latrice on Apr 15, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

2/10 Terrible

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Read other reviews before booking. Room rates are misleading as they tack on up to an addtl $100 per night, depending on whether you want to check in at 3 pm vs 4 pm. The room is clearly available so, really? The room I had was not clean. The sink faucet moved around when using, the soap dispenser did not have soap, the door to the bathroom looked really old with stains. Really poor property for the final price - much better options elsewhere.
Stayed 2 nights in Apr 2024
Response from Latrice on Apr 15, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 Good

LINDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located on strip. Easy access in & out. Lots of dining options.
Stayed 5 nights in Apr 2024
Response from Latrice on Apr 15, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Apr 2024
Response from Latrice on Apr 15, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Naida

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Flamingo was ok but not the best. The phone in our room didn't work and the water pressure in the shower well there wasn't any! Water pretty much dribbled out of the shower head. The room was clean upon arrival. Really don't think guests of the hotel should be charged for parking but i guess that's Vegas for ya!
Stayed 2 nights in Apr 2024
Response from Latrice on Apr 15, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 Good

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The pool was freezing. When you have to pay for a seat by the pool and the drinks are $38, you expect to be able to enjoy the water. Everything else was very good.
Stayed 4 nights in Apr 2024
Response from ALM on Apr 15, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Patrick William

Stayed 3 nights in Apr 2024
Response from John on Apr 16, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Larger kid pool would be awesome, but I’m not surprised it’s geared toward adult visitors.
Stayed 3 nights in Mar 2024
Response from Christina banks on Apr 15, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Avon

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toilets was broken when we got there, called for repair and nevee showed up or fixed. The front desk staff never called back or followed up. Thank god we had our friends room that we could use. Not fan of flamingo hotel and i will nwver stay there again.
Stayed 3 nights in Apr 2024
Response from Kimberly on Apr 15, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

ANTHONY

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Knew it was an old hotel but I was pleased with the facilities. Check in was to long
Stayed 5 nights in Apr 2024
Response from Kimberly on Apr 15, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Sam

Traveled with partner, Traveled with family
Liked: Staff & service
Location
Stayed 3 nights in Apr 2024
Response from Kimberly on Apr 14, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Cindi

Bachelor party. Good time
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 14, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Thomas

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The lack of organization with the check in process was unbelievable. I should not have waited in line an hour and a half to check in. Not to mention the lack of room amenities and places to eat. Overall just a terrible experience.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 14, 2024
Hello Thomas, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Aldwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything
Stayed 4 nights in Mar 2024
Response from Michelle on Apr 14, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 Okay

Wendy

Traveled with family and small children, Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
We like the Flamingo hotel mainly because of their courtyard design. The hotel has lots of palmtrees and wildlife habitats with giant koi fish, turtles, ducks & flamingoes of course and waterfalls also it is across from the Bellagio's singing fountains and it's also by the new Linq Promenade. We ate onsite at Carlos 'n Charlie's which was pretty good. Lots of dining options on the Linq Promenade. It is an older hotel so the inside is very basic but it felt clean. The room does not smell - which is very important for me. Bathroom was updated although my friends' rooms were missing the soap dispensers and shower curtain.. We had room 5023 which was very close to elevators and had a gorgeous view of the courtyard. The cleanliness of the room was not bad. Overall it would have been a good stay except the wifi situation was very frustrating and I received no help front desk. To me front desk is the first interaction with the hotel and needs to be elevated. We arrived at 1pm and check in is 4pm. We were told that check in early would cost $40. We didn't want to pay extra for the couple hours so we didnt do early check in. The annoying thing is the front desk was far from friendly and did not offer any other solution. They did not suggest the free luggage storage which we found out a few days too late. They also did not explain the max 2 devices for the in room-wifi. I tried to switch devices during my stay, called several times and no one was able to.help. Very frustrating!
Stayed 5 nights in Apr 2024
Response from Michelle on Apr 14, 2024
Hello Wendy, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Poor

jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rest room had mold on the walls on walls the vent was dusty. The bottom area of the sink wan dirty. On the floor there was mold in the corners. Day before check out no hot water to shower. No microwave, The Air conditioner was loud and made noise all night. When checking in the two ladies were talking and when I asked them if the room was ready they said yes but i needed to pay extra 40.00 for early check in. when I paid they were talking the hole time about a party they were going to.I had to ask them for the key twice. They looked at me like I was bothering them. I have pictures to prove the above I would not recommend this hotel to anyone. The area buy the flamingos was nice The casino was nice the staff in the casino were polite. I When checking out I asked a staff member what should I do with the key card he said keep it. I asked him again because I was told to turn the back in when we leave I asked him again, He repeated what he said but never looked up. I feel I should get fully refunded You have my E mail if not jlozada834@outlook.com I would be glad to send you the picture of the room Room 16052 Thank you for your time have a wonderful day.
Stayed 3 nights in Apr 2024
Response from Ruby on Apr 14, 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. Please call the property so that we can further discuss the issues if you have not been assisted with this. Please have a great day

6/10 Okay

Gilberto

Stayed 3 nights in Apr 2024
Response from John on Apr 15, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Doyle

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The bird habitat is beautiful and really special about the Flamingo. The neighboring restaurant, Chayo, gave my fiance food poisoning
Stayed 2 nights in Apr 2024
Response from Doug on Apr 14, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Nancy

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The price was good. Close to the strip, monorail, and lots of good food. Pool was good.
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 13, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was in walking distance it was nice
Stayed 1 night in Apr 2024
Response from Dan on Apr 13, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

KEILA

Traveled with group
Disliked: Cleanliness, staff & service, amenities
When we checked in, the room was very dirty, hair everywhere, no one came to resolve the complaint, the issue of cleaning the room was a disaster.
Stayed 4 nights in Apr 2024
Response from Dan on Apr 13, 2024
Hello Keila, thank you for providing your feedback on your most recent stay.  Please contact Flamingo Las Vegas directly to speak to a member of management regarding your experience.