We stayed here for the water slides/features for the kids. All were shut down except one slide. Only one pool was open, and it was overcrowded. The hot tub was full of kids, jumping in and out. The first night someone pulled the fire alarm so they closed the elevator. They weren’t allowing people to use the stairs (security had it blocked off), so my husband was stuck in the lobby for over an hour. We didn’t have cell service while inside the building, so we were unable to contact each other. It was nerve racking. It’s frightening knowing that when the fire alarm is pulled, they block the stairs. Also, we only had one channel, it was TLC. We watched an entire “sister wives” marathon during our 5 day stay. The front desk said they’d send an “engineer” right up to fix it, never did. The worst part is that the employees don’t care. They’re incredibly disrespectful, I believe because they’re not reprimanded for rude behavior. They’re allowed to treat people poorly and it was discouraging. There are people unruly everywhere, acting out and being loud and crazy and nothing is done about it. Out front is a slew of “fake” Uber drivers hustling people for rides. Another driver told me it’s against Uber policy to give rides outside the platform while using the Uber logo. The guy charged us $25 while the app was showing $12. We didn’t realize the scam until in the car. This was the only hotel we saw with the scam drivers out front, and there were at least 6 different cars.