Don’t stay here really
Posted May 11, 2019 on Hotels
Would not stay here again. Very misleading advertising, this place is in the middle of nowhere with nothing out there, you have to take a taxi to get anywhere. No pool onsite you have to go to the resort next door, no shops you have to get a taxi, room service next to nonexistent as is the wifi so forget checking email or Facebook. Average breakfast supplied and no other option unless you get a taxi. Got a free upgrade but the room had no hot water at all, after we complained and actually left and paid to stay somewhere else for 2 nights we got moved to another room with a nice view but that room had no wifi at all, the TV was faulty and so was the AC in the bedroom. The place is rundown and poorly maintained we just gave up complaining. Looks like it was built 20 odd years ago and the developers went broke, zombie apocalypse springs to mind as you walk the deserted development and rubbish covered tennis courts. Pick somewhere else to stay, unfortunately we had booked and paid for 8 nights which was non refundable but ended paying for nights elsewhere anyway
Comment from Hotel Management
Jun 17, 2019 by Dave, Hotel Management
Thank you for taking the time in sharing your experience to us. we apologize for our bad facilities you had encountered. We are aware that when you pay for your stay at our hotel you expect a nice stay with all the facilities which have right on. But due to some unforeseen circumstances, we were unable to provide you with the complete facilities and comforts. we are now working on some of the areas that needs for improvement.