Dear Mr./Ms. Kazuhisa,
Thank you for taking the time to review your stay with us.Your feedback is really appreciated. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. We wish you all the best and we hope to see you again.
Warm Regards,
Mary Dyn
8/10 (良い)
hiroyuki
グループ旅行
2019 年 11 月 26 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
見た目より中身
外見は良くないが、中の部屋は大変キレイです。
hiroyuki
2019 年 11 月に 1 泊滞在
Mary Dynからの返信 (投稿日 : 2019 年 11 月 28 日)
Dear Valued Guest,
Thank you for giving us a review. We wish you all the best and we hope to see you again soon
Warm Regards,
Mary Dyn
2/10 (非常に不満)
宿泊されたお客様
2019 年 10 月 25 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
宿泊されたお客様
2019 年 10 月に 1 泊滞在
Mary Dynからの返信 (投稿日 : 2019 年 10 月 25 日)
Dear Valued Guest,
Thank you so much for giving us a rate. We wish you all the best and we hope to see you next time.
Warm Regards,
Mary Dyn
Dear Mr./Ms. Toko,
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to apologize for the shortcomings you experienced during your stay. Please rest assured we have addressed this with the team to ensure we improve on this.
Warm Regards,
Mary Dyn
6/10 (普通)
SHINICHI
2019 年 10 月 7 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
スタッフは最高
307の部屋はダメだった。
バスタブの排水が悪い、テレビが消せないのでコンセントを抜いた。
SHINICHI
2019 年 9 月に 1 泊滞在
Mary Dynからの返信 (投稿日 : 2019 年 10 月 9 日)
Dear Mr. Shinichi,
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to apologize for the shortcomings you experienced during your stay. Please rest assured we have addressed this with the team to ensure we improve on this.
Warm Regards,
Mary Dyn
10/10 (非常に良い)
SHINICHI
2019 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
SHINICHI
2019 年 9 月に 2 泊滞在
Mary Dynからの返信 (投稿日 : 2019 年 9 月 30 日)
Dear Valued Guest,
Thank you so much for giving us a perfect rating. We wish you all the best and we hope to see you again soon
Warm Regards,
Mary Dyn
8/10 (良い)
gwapo、japan
2019 年 9 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
wifi connection was so terrible.
gwapo
2019 年 9 月に 3 泊滞在
Mary Dynからの返信 (投稿日 : 2019 年 9 月 11 日)
Dear Valued Guest,
Thank you for taking the time to review your stay with us. Were sorry to hear that you had a bad experience with our WiFi connection. Please rest assured we have addressed this with the team to ensure it will not happen again.
Kind regards,
Mary Dyn
Dear Valued Guest,
Thank you for taking the time to review your stay with us.We wish you all the best and we hope to see you next time.
Best Regards,
Mary Dyn
8/10 (良い)
MASAJI
2019 年 8 月 18 日
良かった点 : 清潔度、スタッフとサービス
特にありません。今回二回目なので慣れていてよかった。
MASAJI
2019 年 8 月に 1 泊滞在
Mary Dynからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Mr./Ms. Masaji,
Thank you for taking the time to review your stay with us. We wish you all the best and we hope to see you next time.
Warm Regards,
Mary Dyn
Dear Valued Guest,
Thank you for taking the time to share your review with us.We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please rest assured we have addressed this with the team to ensure we improve on this.
Warm Regards,
Mary Dyn
Dear Valued Guest,
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to know of the shortcomings you experienced during your stay. Please rest assured we have addressed this with the team to ensure we improve on this and will not happen again.
Warm Regards,
Mary Dyn
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス
サービスも清潔さも立地も完璧!
トイレが個室じゃなくて布一枚での仕切りのみ以外はほんとに完璧!
宿泊されたお客様
2019 年 3 月に 8 泊滞在
Mary Dynからの返信 (投稿日 : 2019 年 3 月 15 日)
Dear Valued Guest,
Thank you for taking the time to review your stay with us. We are glad to know that your stay with us went well. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. We wish you all the best and we hope to see you next time.
Best Regards,
Mary Dyn
Dear Mr./Ms. Tadashi,
Thank you so much for giving us a perfect rating. We are so happy to know that your stay with us went well.I will be happy to share your review with our entire staff We wish you all the best and see you next time.
Regards,
Mary Dyn
10/10 (非常に良い)
Chihiro
2018 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Chihiro
2018 年 9 月に 1 泊滞在
Dynからの返信 (投稿日 : 2018 年 10 月 20 日)
Dear Mr./Ms. Chihiro,
Thank you so much for giving us a perfect score. We wish all the best and we hope to see you next time.
Warm Regards,
Mary Dyn
Dear Ma'am/Sir,
Thank you for giving us a perfect rating. We are so glad to know that your stay with us went so well. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope to serve you again in the near future.
Warm Regards,
Mary Dyn
Dear Mr./Ms. Jiro,
Thank you for sharing your review with us. I would like to apologize for the series of unfortunate incidences that you experienced during your stay with us. Please rest assured we have addressed this with the team to ensure we improve on this.
Warm Regards,
Mary Dyn
Dear Mr./Ms. Toshihide,
Thank you so much for your good review. We are glad to hear your stay went well and that our drinking water supply in the lobby was convenient for you. All the best and we hope to see you next time.
Warm Regards,
Mary Dyn
Dear Mr./Ms. Masamitsu,
Your positive words about our Hotel and Service are highly appreciate. Thank you for sharing them with us. It will motivate us to optimize our focus to ensure memorable moments and personal service in our Hotel. All the best and hope to see you soon again!
Warm regards,
Mary Dyn
8/10 (良い)
宿泊されたお客様
2018 年 8 月 6 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
清潔感のあるコスパの良いホテル
宿泊されたお客様
2018 年 8 月に 4 泊滞在
Mary Dynからの返信 (投稿日 : 2018 年 8 月 7 日)
Dear Ma'am/Sir,
Thank you so much forgiving us a review. All the best and we hope to see you next time.
Sincerely,
Mary Dyn
10/10 (非常に良い)
ケイイチ
2018 年 8 月 2 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
モールの近くで空港にも近い
ケイイチ
2018 年 8 月に 1 泊滞在
Dynからの返信 (投稿日 : 2018 年 8 月 3 日)
Dear Ma'am/Sir,
Thank you for staying with us and sharing your experience! I’m glad to hear that our location was convenient for you.We wish you all the best and we hope to see you again soon!
Warm Regards,
Mary Dyn
Dear Ma'am/Sir
Thank you so much for sharing your experience regarding your recent stay. Hearing such wonderful feedback about our customer service really does mean a lot to me and my team.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you all best and we to see you again next time.
Best Regards,
Mary Dyn
Dear Ma'am/Sir,
Thank you for staying with us and sharing your experience! We love our location as it is near many shopping, recreation and dining locations, and I’m glad to hear that this location was convenient for you.However we would like to apologize if you had experience internet interruption during your stay. Once again thank you so much and we hope to see you again soon!
Sincerely,
Mary Dyn
Dear Ma'am /Sir,
Thank you for review.We would like to apologize if you had some disappointments during your stay and somehow our hotel does not meet your expectations.
If you have any recommendations that you would like to see or anyways that we can improve please feel free to contact us.
Thanks again for taking the time to review your stay and we look forward to seeing you on your next trip.
Sincerely,
Melanie
8/10 (良い)
YUM、japan mie
2018 年 6 月 18 日
良かった点 : スタッフとサービス、客室の快適度
Quiet hotel
It is located on the main street, but it is a quiet hotel. Soundproofing in the room is good. I can not hope for the landscape. It's close to Slug. There is a big mall nearby. Security is also good. A free shuttle to the airport is available.
YUM
2018 年 6 月に 3 泊滞在
Mary Dynからの返信 (投稿日 : 2018 年 6 月 21 日)
Dear Mr./Ms Yum,
Thank you for staying with us and sharing your experience! We love our location as it is near many shopping, recreation and dining locations, and I hope it's convenient for you.
We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back in the near future.
Warm Regards,
Mary Dyn
Dear Mr./Ms. Larami,
Thank you so much for review regarding your recent stay and your compliment is highly appreciated. Our team works very hard to keep our hotel clean. I will be happy to share your wonderful comments with our entire staff! We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back in the near future.
Warm Regards,
Mary Dyn
Hello Mr./Ms. Hiroyuki,
Thank you so much for your wonderful review! We are really happy to hear that you enjoy your stay with us.It is a pleasure for us to hear so nice words, we are very grateful.
Looking forward to see you on your next visit!
Sincerely,
Melanie
Dear Ma'am/Sir,
Thank you for taking the time to share your review with us.We are glad that you liked our location and and the size of our rooms.I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the bathroom facilities. Please rest assured we have addressed this with the team to ensure we improve on this.
Best Regards,
Mary Dyn
Hello Miyuki, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the bathroom facilities.
We would like to apologize for any inconveniences and I hope you give us another chance to serve you, if you travels bring you back to Lapu-Lapu Cebu area.
Best Regards,
Mary Dyn
ホテルロビーが3階で、エレベーター等無いため、大荷物はちょっとめんどくさい。私の場合は、スーツケースは一階のガードマンが運んでくれた。そういう決まりになっているのかも。部屋は広く快適。歯ブラシもあるが、フェースタオルは無かった。道路の対面のGaisano Mactan Island Mallには、数軒のレストランと、スーパーや、外貨両替があるので、大変便利。Cebu島に渡る橋には最も近いホテルかも。
Benxiaohai
2017 年 11 月に 1 泊滞在
Melanieからの返信 (投稿日 : 2018 年 1 月 29 日)
Thanks for staying with us. We appreciate your feedback!