テラス / パティオ

アンバー・ブティックホテルズ - ホテルアンバーの口コミ

3 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 350 件の口コミ中 220 件が非常に良い" "
評価 8 - 350 件の口コミ中 114 件が良い" "
評価 6 - 350 件の口コミ中 14 件が普通" "
評価 4 - 350 件の口コミ中 2 件が不満" "
評価 2 - 350 件の口コミ中 0 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Location good & parking OK . Room clean , nice friendly staff.
2023 年 8 月に 2 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 8 月 20 日)
Dear GuestThank you for your recent stay and for taking the time to write a review of our hotel. We are very happy you enjoyed your time at Amber Hotel, especially our excellent service, and the cleanliness. It is fantastic to know that you also found our location to be ideal. It is wonderful to know that we could be a perfect home for you whilst exploring Krakow.We look forward to welcoming you again!

8/10 (良い)

mia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
フロントのサービスも良くて快適でしな。
2019 年 8 月に 1 泊滞在
Marta Domagałaからの返信 (投稿日 : 2019 年 9 月 11 日)
Thank you for taking time to write the review and for your kind comments. We look forward to your next visit.

8/10 (良い)

Masataka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

yasuo、埼玉、日本

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
快適なホテルでした
krakow駅から少し遠いですが、ホテルの近くに飲食店やスーパーがあるので、買い物には困りません。 ホテルスタッフは親切でした。 価格も非常にリーズナブル。また利用してみたいと思いました。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
おススメです
部屋は広くて清潔、ホテルスタッフもとても感じがよく、コストパフォーマンスもよいと思います。 朝食も充実していました。

8/10 (良い)

JOAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Buen hotel céntrico.
Buen hotel en el centro de Cracovia. Se puede ir a pie a todos los sitios. La habitación un poco pequeña. El desayuno bueno.
2023 年 12 月に 3 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Joan,thank you so much for all the kind words. We appreciate the fact that you found a few minutes to write us such a lovely opinion.We are happy to hear that the stay at our hotel was enjoyable.Thank you for staying with us, we hope that it is not the last time!Best regards

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very well located
Very comfortable, good breakfast and nearby the main atractions at the Old City, includding the St. Mary church with Christmas Market was a pleasure surprise for us. We had just stayed 2 days for visiting Auschwitz. It wasn’t enough to explore all the best that Krakow has. Certainly, in another opportunity in Krakow, we will return to Amber Hotel.
2023 年 12 月に 2 泊滞在
Julia Dudekからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Guest,Thank you very much for your feedback and that you enjoyed your stay in our hotel and in the magical city of Kings . We are thrilled to hear that you enjoyed our services and facilities. Your opinion is very important for us and stays as a reward and motivation for the future.It is brilliant to read that you particularly enjoyed our breakfast and found our service to be great. My team work remarkably hard to deliver a genuinely warm and friendly service, whilst always ensuring exceptionally high quality of food, and so it really means a lot to us to have you mention that we perfectly achieve this. It is fantastic to know that you also found our location to be ideal. We very much consider ourselves an oasis of calm in the busy City, and so it is wonderful to know that we could be a perfect home for you whilst exploring Krakow. I hope you will have more positive surprises when you visit us again. We look forward to your next visit.Our warmest regards,Reception of Amber Boutique Hotels

10/10 (非常に良い)

Joao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic accomodation!
The hotel is super clean, the ladies at the reception very helpful and we were very happy with the breakfast. Walking distance to most of Krakow atractions. We would definitely stay there again!
2023 年 11 月に 3 泊滞在
Julia Dudekからの返信 (投稿日 : 2024 年 1 月 6 日)
Dear Joao,once again, we would like to thank you sincerely for your visit and for this feedback! We trust that we will be able to welcome you back to our hotel in the near future - let our unchanging quality be attested to by the latest reviews, which we encourage you to read. See you in Krakow!Best regardsManager with the Amber Boutique Hotels team

8/10 (良い)

Vidar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 4 泊滞在
Receptionからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Vidar,Thank you for taking time to write the review and for your kind comments. We are pleased to read that you enjoyed your stay with us. Your opinion is very important to us as we always try to deliver a flawless and relaxing experience to all of our guests.We very much hope that you will return for a second stay perhaps in next year, and look forward to welcoming you back to your Krakow’s home soon. Regards

8/10 (良い)

Katie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Within walking distance of the city center, and many attractions. The free breakfast was delicious with a variety of warm and cold options. The bed was comfortable. Good value for the money.
2023 年 11 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Katie,Thank you very much for your kind comments, great to read you enjoyed your stay with us. We are very happy you have decided to stay with us. Choosing a hotel is never easy and we are very grateful that you have chosen us. We are very fortunate indeed to be situated just steps away from the Old Town and Jewish District. I am pleased that you could enjoy the short walk to some of Krakow’s beautiful parks, historic attractions, and cultural sites.Thank you also for your comments about the breakfast. Indeed there is a great selection on the buffet, a great way to start your day! We hope to see you at our hotel in the near future- see you soon!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 4 泊滞在
Magdalena Domżał - Hotel Manager with the teamからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Guest,thank you for your feedback and such a high score! We are delighted, that your stay was so enjoyable. However, we would love to know what we can do better, to make our services perfect! Please remember, that you can always contact our 24/7 reception with specific requests, as well as during your stay when it ends!We hope, that we will have an opportunity to host you again soon!Kind regards,

10/10 (非常に良い)

Alberte Munck

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Magdalena Domżał - Hotel Manager with the teamからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Alberte,thank you so much for such a positive opinion of our hotel. We are very happy, that your stay left only great impressions. We hope to host you in the near future - see you in Kraków!Kind regards,

10/10 (非常に良い)

CHRISTOPHE

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
je recommande !
excellent séjour dans un très bel hôtel très bien situé, bon petit déjeuneur, acceuil chaleureux - excellent service, en particulier de Zuza qui a su nous donner toutes les bonnes adresses afin que notre séjour soit parfait ! excellent séjour dans un très bel hôtel très bien situé, bon petit déjeuneur, acceuil chaleureux - excellent service, en particulier de Zuza qui a su nous donner toutes les bonnes adresses afin que notre séjour soit parfait ! excellent séjour dans un très bel hôtel très bien situé, bon petit déjeuneur, acceuil chaleureux - excellent service, en particulier de Zuza qui a su nous donner toutes les bonnes adresses afin que notre séjour soit parfait ! excellent séjour dans un très bel hôtel très bien situé, bon petit déjeuneur, acceuil chaleureux - excellent service, en particulier de Zuza qui a su nous donner toutes les bonnes adresses afin que notre séjour soit parfait ! excellent séjour dans un très bel hôtel très bien situé, bon petit déjeuneur, acceuil chaleureux - excellent service, en particulier de Zuza qui a su nous donner toutes les bonnes adresses afin que notre séjour soit parfait !
2023 年 10 月に 3 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Christophe,Thank you for this nice comment about our hotel and staff :) We are really pleased to hear that you liked everything about your visit to Krakow. The location of our hotel is perfect for everyday sightseeing and we are glad you appreciate it!It was nice to meet you and it will be nice to host you during your next visit to Krakow :)Best regards

10/10 (非常に良い)

Hans

2023 年 10 月に 3 泊滞在
Magdalena Domżał - Hotel Manager with the teamからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Guest,thank you for your five-stars feedback! We are delighted, that your stay was perfect!We hope, that we can host you again soon :)Kind regards,

10/10 (非常に良い)

Lill Hege Engebretsen

2023 年 10 月に 3 泊滞在
Barbara Żarów and whole team of Amber Boutiqueからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Lill Hege,thank you for choosing our Hotel, we hope the positive impressions will stay with You for a long time and we will see You again soon!Kind regards

10/10 (非常に良い)

Ariadna

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great! I enjoyed the sauna - very hot and very relaxing
2023 年 10 月に 1 泊滞在
Dominika Majcherからの返信 (投稿日 : 2023 年 10 月 14 日)
Dear Ariadna,Thank you for leaving us your wonderful review. We are delighted to know that we made it up to your expectations and that you were able to take advantage of our sauna.It would be lovely to have you back one day at our hotel, so we could serve you with another memorable stay in the City of Kraków!Thank you for choosing us for your stay.Many regards

8/10 (良い)

Julian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy agradable estancia
Buen hotel, bien ubicado con muy buen desayuno. Trato cordial
2023 年 10 月に 2 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear JulianWe greatly appreciate your detailed feedback regarding your recent stay at our hotel. It's wonderful to hear that you had a positive experience during your time with us.We're pleased that you found our hotel to be in a convenient location. We understand that a good location can greatly enhance the overall experience of a trip, and we're glad that our hotel met your expectations in this regard.We are especially thrilled that you enjoyed our breakfast offerings. We take pride in providing a diverse and delicious breakfast to start your day right.Our team takes guest satisfaction seriously, and we're delighted to know that you experienced friendly and courteous service during your stay. We believe that a warm and welcoming atmosphere is crucial in making our guests feel at home away from home.Your input is invaluable to us in our ongoing efforts to enhance our guests' experiences. Thank you once again for choosing our hotel, and we look forward to welcoming you back soon.Best regards

10/10 (非常に良い)

gökcan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very good hotel and breakfast
very good hotel and location was near old town, you can find everthing easily, if you come baby no problem. cherfull staff
2023 年 8 月に 7 泊滞在
Warm regards, Barbara Żarówからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear GökcanThank you very much for your kind comments, great to read you enjoyed your stay with us. We are pleased to read that you enjoyed your stay with us. Your opinion is very important to us as we always try to deliver a flawless and relaxing experience to all of our guests. We are always happy to help our guests in any way we can. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property. Direct booking means the best price, flexible term of payment, no extra costs and worry free holiday :)All your personal details will not be disclosed and will be protected by privacy regulations.

10/10 (非常に良い)

Jofre

2023 年 9 月に 1 泊滞在
Amber Boutique Hotels receptionからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Jofre,we would like to sincerely thank you for your rating of our hotel - we are truly happy to know that we were able to meet and even exceed your expectations, earning a full 5/5 note :) Hopefully, in the nearest future, we'll be able to once again have you here - anytime, be our guest, and see you soon back at Amber Boutique Hotels, in the City of Polish Kings!Best regards,Karol Górecki with the whole Amber Boutique Hotels team

10/10 (非常に良い)

Samantha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Manager with the reception of Amber Boutique Hotelからの返信 (投稿日 : 2023 年 9 月 12 日)
Dear Guests,thank you for your kind review! We are happy to hear that you’ve enjoyed your stay in Kraków and that our hotel met your expectations :) Hopefully, in the nearest future, we’ll be able to have you back here and host your next stay in Kraków - see you soon back in Kraków!

10/10 (非常に良い)

Stefan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Toll für einen Urlaub in Krakau. Super Hotel direkt neben der Altstadt.
2023 年 8 月に 2 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Stefan, thank you for leaving this lovely opinion of yours. Our location is the best for visiting and exploring the city :) We are glad to know that you enjoyed the stay. It would be nice to have you as our guest again in the future.

10/10 (非常に良い)

Katarina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jättefint hotell med AC OCH SKÖNA SÄNGAR. God frukost med mycket att välja på.
2023 年 7 月に 1 泊滞在
Regards, Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Katarina, thank you very much for taking the time to write us this lovely opinion regarding your recent stay with us. We are really glad that our hotel and facilities met your expectations. We truly hope to host you again at Amber Boutique Hotel!

8/10 (良い)

Leena Piritta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast was good and the staff super friendly.
2023 年 6 月に 4 泊滞在
Manager with the team of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Leena,thank you for sending your opinion - we are very pleased that you are satisfied with your visit with us. We are pleased to read that you enjoyed our breakfast and that the quality of our service met your expectations. We hope that during your next visit to Krakow, we will be able to host you again!See you soon!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sentralt beliggende med parkering og grøntområder
Veldig sentralt beliggende med parkområder i nærheten. Mulighet for parkering rett utenfor hotellinngang. Enkel og grei frokost. Vi hadde med en liten hund (under 10kg) uten problemer. :)
2023 年 7 月に 1 泊滞在
Reception of the Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 7 月 23 日)
Dear GuestThank you for your feedback! We're delighted to hear that you enjoyed your stay with us. Our hotel takes pride in its central location, making it convenient for guests to explore nearby park areas and attractions. It's great to know that you found parking easily accessible, right outside the hotel entrance.We're glad that you appreciated our simple and decent breakfast options, as we strive to provide a satisfying dining experience for all our guests. Moreover, we are a pet-friendly establishment, and we're thrilled to hear that your small dog was welcomed without any issues. Ensuring a comfortable and enjoyable stay for all our guests, including their furry companions, is important to us.We hope you had a wonderful time exploring the city and that you left with pleasant memories. Your positive comments motivate us to continue providing excellent service and accommodation. Should your travels bring you back to the area, we would be thrilled to welcome you and your dog again. Thank you for choosing our hotel, and we look forward to hosting you in the future! :)Kind regards

10/10 (非常に良い)

Carlos

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 8 泊滞在
Reception of Amber Boutiue Hotelsからの返信 (投稿日 : 2023 年 7 月 15 日)
Dear Carlos Thank you very much for such a high rating! It was truly a pleasure to host you on our property. We hope you enjoyed your stay in Krakow and will come back to us soon!

8/10 (良い)

Niina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hyvä huoneisto kaverireissulle
Valitsemamme studio oli todella loistava kolmen kaveruksen matkalle. Kaksi kylppäriä ja ulko-ovea sekä suljettava väliovi toivat mukavuutta matkan aikana, kun matkaseurueemme oli ajoittain erirytminen. Aamupalalla oli monipuolisesti kaikkea, tosin esim. pannacotta oli aina loppunut. Miinusta kokolattiamatoista, jotka toivat huoneisiin tunkkaisuutta.
2023 年 7 月に 3 泊滞在
Amber Boutique Hotels Receptionからの返信 (投稿日 : 2023 年 7 月 14 日)
Dear Guest,we would like to apologize that our answer isn't in the language of your opinion, but most importantly we would like to thank you for your review! We are truly happy that we were able to meet your expectations and make your stay unforgettable :)As you've mentioned, our studio rooms are ideal for trips of bigger groups, that are really closely tied together. Two adjacent rooms with interconnecting doors make your suite spacious and capacious, while still allowing for some privacy and isolation when preferred. As the studio rooms consist of a double/twin Standard room and a double/twin Deluxe room, they can accommodate even up to 5 people. If you're still deliberating on the room choice, then please feel free to contact us and we'll answer all your questions and resolve any doubts ;)Thank you for noticing our hard, everyday work. Our mission is to cater to all our guests' needs and wants, no matter the time, the subject, or the urgency - we are always at your service! The front desk department works round the clock, so whenever you'd need something, you can contact us immediately. The housekeeping staff makes sure that all the rooms are prepared in accordance with the received requests while keeping the hotel spotless, and our restaurant personnel prepares our delicious breakfasts in the form of a bountiful buffet.We would like to thank you for your remark regarding both the rooms and the breakfasts. We have forwarded your message to the appropriate departments in our hotel to work on those issues, trying to implement your suggestions immediately. The feedback from our guests is really invaluable for us as it shows us the directions we should focus on upgrading in.All in all, we would like to thank you once again for your stay and this kind review. We hope that in the nearest future, we'll be able to have you back here - anytime, be our guest, and see you soon in Kraków!Best regards,Karol Górecki with the Amber Boutique Hotels team

8/10 (良い)

Steven

出張
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Nice hotel but room could do with a refurb.
Room is looking a bit dated and tired. Bed was comfy. TV screen size was tiny given the large size of the bedroom.
2023 年 7 月に 1 泊滞在
Manager with the Team of Amber Boutiqe Hotels からの返信 (投稿日 : 2023 年 7 月 13 日)
Dear Steven we would like to thank you very much for your stay at our property. It was our pleasure to meet you and host you in Krakow. We hope your whole stay was brilliant and you come back home only with positive memories of our city. We would like to also thank you for the suggestions regarding the size of the TV. We'll take them into consideration to improve our services so everybody can feel fantastic :) We would love to see you again. If you'll have any questions or requests regarding your stay do not hesitate to contact our Reception. They are available 24/7 for you because you are our Guest before, during, and after your stay. Have a lovely day!

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location. Clean hotel. Very friendly staff.
2023 年 6 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2023 年 6 月 30 日)
Dear Thomas Thank you for sharing your positive feedback! We are glad to hear that you found the location to be good and the hotel clean. It's also wonderful to know that the staff was friendly and accommodating. Your comments will surely be helpful for others looking for a great place to stay.Kind regardsReception of Amber Boutique Hotels

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Amber Boutique Hotels receptionからの返信 (投稿日 : 2023 年 6 月 29 日)
Dear Guests,we would like to thank you for your remark - we are truly happy to know, that we were able to meet and even exceed all your expectations and earn a full 10/10 mark :) Hopefully, in the nearest future, we'll be once again able to host you here, in Kraków - anytime, be our guest, and see you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 (非常に良い)

Meika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Lovely room, great location and friendly staff
2023 年 6 月に 3 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 6 月 25 日)
Dear Meika Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. We take pride in providing our guests with comfortable and pleasant accommodations, so it's wonderful to know that you found the room lovely. Our team also strives to create a welcoming atmosphere and offer excellent service, so we're glad you found our staff friendly.We believe that a great location can enhance the overall experience, and we're delighted that our property's location worked well for you. If there's anything specific you'd like to mention about the location or any particular staff member who went above and beyond, please let us know.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive experience. Should your travels bring you back to this area, we would be honored to host you again and provide you with another fantastic stay.Kind regardsReception of Amber Boutique Hotels

10/10 (非常に良い)

Tanya

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在
Amber Boutique Hotels receptionからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Tanya,we would like to thank you for your kind rating of our hotel - we are thrilled to know that we were able to meet and even exceed your expectations and earn a full 10 points :) Hopefully, in the nearest future, we'll be able to once again have you here - see you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

8/10 (良い)

giuliana

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buon hotel vicinissimo al centro storico in zona tranquilla. Reception H24 con personale sempre disponibile. Prenotato tramite hotel anche il transfert per l'aeroporto devo dire comodissimo.
2023 年 4 月に 4 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 4 月 17 日)
Dear Giuliana Thank you for writing that review. It definitely will help other travelers to decide whether choose Krakow as their destination. We are delighted that you enjoyed your stay and that you took advantage of the fabulous location. Our hotel makes a great base for exploring all the wonderful sights Krakow has to offer. That is why we hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property.Kind regards

10/10 (非常に良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were so friendly and helpful! We visited on a holiday and they went above and beyond to have a lovely display for Easter over the long holiday weekend. Breakfast was delicious each morning.
2023 年 4 月に 3 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 4 月 15 日)
Thank you very much for your lovely words regarding your recent stay with us. It is great to know that you nevertheless found your entire experience to be great, especially the food. We very much hope that you will return for a second stay perhaps later this year, and look forward to welcoming you back to your Krakow's home soon!

10/10 (非常に良い)

Ingebjørg

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 3 泊滞在
Receptionからの返信 (投稿日 : 2023 年 4 月 10 日)
Dear IngebjorgThank you for your great feedback! We are very happy you have decided to stay with us in the end. Choosing a hotel is never easy and we are very grateful that you have chosen us. If you are returning to Krakow in the future we would love to give you a warm welcome back to Amber Boutique Hotels. Regards Reception

10/10 (非常に良い)

Gorm

2023 年 3 月に 3 泊滞在
Reception of Amber Boutique Hotels からの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Guest thank you very much for rating our hotel so high - with all 5 stars! It was our pleasure to host you and we would love to see you one more time. If you plan to revisit Krakow, do not hesitate and book directly

10/10 (非常に良い)

Daren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel in centre of Krakow
Excellent hotel only 5 mins walk to town square. Spotlessly clean. Good large selection for the free breakfast. Very helpful staff too. Would recommend it for sure.
2023 年 3 月に 4 泊滞在
Karol Góreckiからの返信 (投稿日 : 2023 年 3 月 18 日)
Dear Guests,thank you for your kind opinion! We are thrilled to know that your stay here was so pleasant and that we met and even exceeded your expectations :)Our location is something that many of our guests (as well as the personnel) value really highly - while being on a quiet little side street, it will take you only a few minutes to get to the Main Market. That means that all of the most popular attractions are available by walking or using public transportation. Additionally, the interior of our hotel is really peaceful and cozy - just perfect for a bit of relaxation ;)Thank you for noticing and putting first our staff. Every day, we do our best to cater to all our guests' needs and wants - no matter the time of day, the urgency, or the subject, we help you find answers to all your questions, solutions to all your problems, and ideas for all occasions. The housekeeping department makes sure that all the hotel spaces are clean and spotless, while the restaurant personnel takes care of our delicious breakfasts in the form of a buffet.All in all, we would like to once again thank you for your stay and for your heartwarming review. We hope that in the nearest future we'll be able to host your next stay in Kraków - Easter is particularly interesting here due to many region-specific traditions, but any time is good to pay us a visit ;) See you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel in a good location
Excellent hotel! Highly recommend.
2023 年 2 月に 3 泊滞在
Amber Design Residence Teamからの返信 (投稿日 : 2023 年 2 月 19 日)
Dear Paul, thank you for rating us so highly. We are really happy that you enjoyed your stay and decided to reward us after coming back home. Thank you!

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommended.
We arrived late evening and were disappointed in our initial room as it had been made up as a single, we had to contact the reception on a couple of occasions regarding the bed, bedding and facilities, however the night receptionist Krystian was exceptionally helpful and made things acceptable for the night and passed on our concerns to the day staff who changed our room and made the rest of our stay very enjoyable. Overall it is a beautiful building with all modern day amenities including a fitness room and sauna that we used on a couple of occasions. The breakfast was very good with a wide variety and again with staff that were very helpful. It is set in an ideal location within a 10 minute walk to most places of interest. Thank you for an enjoyable memorable stay.
2023 年 2 月に 4 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 2 月 18 日)
Dear John, Thank you very much for writing such a nice opinion about us. It is really rewarding to read that you enjoyed your stay and have positive memories about our place. Both reception and housekeeping staff are doing their best so our guests can feel they are in a place, where passionate people are working. We are more than happy to know that you come back home satisfied. It is the best reward we can achieve.Please, feel always warmly welcome at Garbarska 8/10. It will be our pleasure to host you once again. Kind regards

10/10 (非常に良い)

Deac

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Krakau
Tolles Hotel in Krakau mit tollen Frühstück.Zimmer ausreichend und sauber .Personal sehr freundlich.
2023 年 1 月に 1 泊滞在
Kamilaからの返信 (投稿日 : 2023 年 1 月 22 日)
Dear Guest,Thank you for leaving such a positive opinion about our hotel! We are very pleased to read such kind words about the breakfasts served in our restaurant and about our service- we try to fulfill every wish of our guests and we are at your disposal 24/7! We are also glad that the room met your expectations and made your stay comfortable and convenient.We really hope that you will visit us again soon! We encourage you to book your stay in our hotel in the spring - Krakow is beautiful at this time of year and it's worth seeing :)Warm regardsAmber Boutique Hotels Staff

10/10 (非常に良い)

Tobias

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Hervorragendes Hotel, besonders was das Preis-, Leistungsverhältnis angeht…! Sauberes und großes Zimmer, sehr ruhig, fünf Minuten Fußweg in die Krakauer Altstadt… Würde es auf alle Fälle empfehlen
2023 年 1 月に 1 泊滞在
Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2023 年 1 月 21 日)
Dear Tobias, thank you for sharing such a nice review with us! It is truly rewarding and is an immense source of motivation for the whole team. We are very grateful that you found our service very good and that you recommend our hotel to other users. We hope you will visit us again in the future. We will be waiting for you! Kind regards

10/10 (非常に良い)

Jamilyn

2022 年 12 月に 3 泊滞在
Hotel Manager and Reception からの返信 (投稿日 : 2022 年 12 月 17 日)
Dear Jamilyn, thank you for rating us so highly. We are really happy that you enjoyed your stay and decided to reward us after coming back home. Thank you!

10/10 (非常に良い)

Patrik

2022 年 11 月に 3 泊滞在
Manager and Reception of Amber Boutique Hotelsからの返信 (投稿日 : 2022 年 11 月 21 日)
Dear Patric, thank you so much for your opinion. It is extremely nice you rated our hotel and service with such a high score. We would love to see you once again if you will be back in Krakow. Kind regards

8/10 (良い)

Alberte

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fint hotel i et godt område, tæt på alt og i gåafstand til den gamle by. Gode transportmuligheder og god service fra personalet. Morgenmad var lidt kedelig, men der var et stort udvalg, og fint med tanke på prisen. Alt i alt god value for money!
2022 年 10 月に 5 泊滞在
Hotel Amber's Front Deskからの返信 (投稿日 : 2022 年 10 月 30 日)
Dear Alberte,thank you for your feedback, it is essentially important for us to know what we can improve for our guests. We hope to see you again soon

8/10 (良い)

Matteo

2022 年 10 月に 4 泊滞在
Karol Górecki with the Amber Boutique Hotels teamからの返信 (投稿日 : 2022 年 10 月 22 日)
Dear Matteo,thank you for your rating of our hotel! We are really happy to know that you enjoyed your stay and that you spent some quality time in Kraków :) Hopefully, in the nearest future, we'll be able to have you back here and host your next stay - see you then! By the bye, we would like to recommend you the wintertime in Kraków - the picturesque snow-covered streets and townhouses, the cheerful Christmas market booths and the exciting Szopki contest are really worth seeing in person. Any time, you can feel welcome here!Best regardsKarol Górecki with the Amber Boutique Hotels team

8/10 (良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : スタッフとサービス
Os quartos não são iguais a fotografias. Os artigos de higiene também não correspondem as fotografias. Bem mais antigos. O pequeno almoço era ok. Boa localização e rua calma.
2022 年 10 月に 3 泊滞在
Karol Górecki with the Amber Boutique Hotels teamからの返信 (投稿日 : 2022 年 10 月 16 日)
Dear Guests,we would like to apologize that our answer isn't in the language of your review, but we would like to thank you for your opinion. We are glad to hear that you've enjoyed your stay in our hotel and spent some quality time in Kraków :)The hotel is located on a little side street, just outside the strict old town. Thanks to that, you can get everywhere really fast on foot or using public transportation, so no attraction is inaccessible. In addition, the interior of the hotel is really quiet and calm, so winding down in your room or in the common spaces is no big deal.Thank you for noticing and appreciating our breakfasts. They are prepared every day fresh by our hotel restaurant staff in a form of a bountiful buffet. That allows everyone to find something just right for them and to get a healthy dose of nutrients and energy.We would like to thank you for your remark about our hotel. All the feedback from our guests is invaluable for us, as it shows us the possible ways of development. The pictures of our hotel show a few exemplary rooms with all the different standards - this means that your room can differ a bit from what is shown in the pictures and even though we went through a total makeover in the last few years, there is a possibility that not everything will suit your needs. Then, we highly recommend contacting our front desk, so we can work on coming out of that situation and looking for possible alternatives. Hereby, we would like to sincerely apologize for any and all inconveniences.All in all, we are really thankful for your stay and for your review. Hopefully, in the nearest future, we'll be able to have you back here and host your next stay in Kraków - we will make sure that all your expectations are met and that we cater to all your needs and wants properly. See you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

4/10 (不満)

BRAHM VIKASH

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not a comfortable stay
The heating system doesn't work inpite of reporting to reception. Room is not cleaned. twin bed inspite of single large bed request.
2022 年 9 月に 1 泊滞在
Sabina Dziedzicからの返信 (投稿日 : 2022 年 9 月 29 日)
Dear Brahm,Thank you very much for spending the time to share your impressions of our hotel. Your feedback is invaluable to us, and your comments are most certainly taken into consideration as we work to constantly improve our very high standards, therefore we are sincerely sorry that we did not meet some of your expectations.As per the heating system, please be informed that we are currently in a transitional period, as due to changes in the temperatures some of the guests require air conditioning to cool the room, and some prefer heating. The system turns on automatically if the temperature outside drops to a certain level, and it is not possible to change it. This information was provided to you by our reception, and as the temperature outside was not low enough for the system to start, we have offered extra blankets. Please note that our reception tried to do their best and have even contacted the maintenance department, but at that moment there was nothing else we could have done, as it was late in the evening. Unfortunately, you checked out the next morning and even though the maintenance department was ready to work with some extra source of heating in your room, we didn't have a chance to offer this service to you.We are highly surprised by your comment about the room being not clean. Can we ask for more details, please? All of our rooms are cleaned daily by our wonderful housekeeping team, and thousands of reviews online will confirm that. Your room was cleaned and checked before your arrival, and your stay was for one night so there was no cleaning on the next day. That is why it is difficult for us to believe that the room was not clean. We would highly appreciate more information from you regarding this matter.Two twin beds connected together to make a double is a standard practice in hotels. We are sorry that you were not satisfied with it. As your stay with us was so short, and we could not have changed your beds the next day, we can only promise to prepare an extra mattress for you, shall we have a pleasure to host you with us again.Nevertheless, we would like to thank you for staying with us and we hope that we will have a chance to see you again. It would be very important for us to have a second chance from you :)With best regardsSabina Dziedzic

10/10 (非常に良い)

Asfaltservice

2022 年 9 月に 2 泊滞在
Hotel Amber*** Front Deskからの返信 (投稿日 : 2022 年 9 月 26 日)
Dear Guest,Thank you so much for your opinion. We are really grateful that you enjoyed your stay.See you soon :)

10/10 (非常に良い)

Marko

2022 年 9 月に 1 泊滞在
Amber Boutique Hotels Staffからの返信 (投稿日 : 2022 年 9 月 17 日)
Dear Marko,thank you for your kind rating! We are really happy to know that you've enjoyed your stay in Kraków and in our hotel so much :) We hope that in the nearest future we'll be able to host your next stay in Kraków and have you here back - see you then once again!Warm regardsFront DeskAmber Boutique Hotels

8/10 (良い)

E.W.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Redelijk stadshotel
TV op de kamer werkte niet en hier ook melding van gemaakt. Ook de volgende dag was niets aan het probleem gedaan. Parkeren op verderop gelegen buiten parkeerterrein is prijzig. Hotel in smalle straat gelegen waardoor uitzicht altijd op andere gebouwen.
2022 年 9 月に 2 泊滞在
Sabina Dziedzicからの返信 (投稿日 : 2022 年 9 月 16 日)
Dear Guest,Thank you for choosing Amber Boutique Hotels and for the time spent writing this review. Allow us to apologize for any inconvenience you may have experienced during your stay. Unfortunately, the problems with the tv have resulted from bad weather conditions, which had disrupted our antennas. And as per the parking place that we cooperate with, please note that by being located in a XIX century tenement house, we were not able to fit parking in our building, that is why we cooperate with the parking lot around the corner. It is 200m distance from our hotel, and it has one of the lowest rates in the neighborhood.Anyway, your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.We are glad we could have hosted you in our hotel and we are looking forward to seeing you again :)With kind regardsSabina Dziedzic with the Amber Boutique Hotels Team

10/10 (非常に良い)

Noël

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Als alleenstaande kreeg ik een mooie 2 persoonskamer. Alles heel netjes. Personeel vriendelijk en behulpzaam. Schitterende ligging, 5 minuten van de markt waar je horeca in overvloed vindt.
2022 年 8 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2022 年 8 月 29 日)
Dear Noel,first of all, thank you for your kind review! Secondly, I'd like to apologize, that my response isn't in your native language, but we are very happy to hear that you enjoyed your stay in our hotel and in Kraków :) We work every day to create an amicable and calming atmosphere in our hotel, so our guests feel at home here. We offer all our guests help with all of their questions and problems and every word of feedback is priceless for us because it shows us, what can we improve upon. Being just outside the strict city center and Kraków's old town, allows us to have a relaxing and quiet interior, while still being within a walking distance of all the tourist attractions. Thank you once again for your stay and your time spent writing this review. We'd like to invite you in the near future to Kraków again - we'd love to host your next stay here. See you again soon!Best regardsFront DeskAmber Boutique Hotels