Dear Keiichi,
We would like to thank you for your 5 scores review and hope you enjoy at our property. We are looking forward to welcoming you again in near to future.
Dear Anonymous,
Thank you for taking the time to write us a review. I have addressed your feedback to all relative head departments to look into it and identify what went wrong so we can prevent these inconvenience situations to repeat in the future. Once again, thank you for staying with us at Conrad Koh Samui.
Sincerely,
Conrad Koh Samui Team.
Dear Anonymous,
I am pleased to read that overall you enjoyed your recent stay with us, however I am sorry to see that we were not able to exceed your expectations in all areas, most notably with the quality of our food generally. Please be assured that I will be addressing your comments with the relative Department Heads.
Please know that your feedback is highly valued by us so I thank you once again for providing it and hope that we have another opportunity to welcome you back again in the near future.
Sincerely,
Marco Araujo
Director of Operations
Dear Satomi,
Thank you for taking the time to share your Conrad Koh Samui experience. Please know that your feedback is highly valued by us so I thank you once again for providing it and hope that we have another opportunity to welcome you back again in the near future.
Sincerely,
Conrad Koh Samui Team
Dear 絶景!
I’m so pleased to read that you had such a wonderful stay with us recently and that we were able to exceed your expectations in so many areas. I am particularly happy to read about how you found our team members to be so helpful and welcoming. It is always a pleasure to read such positive feedback and so I thank you once again for providing it and hope that we have another opportunity to welcome you back again in the near future.
Sincerely,
Lyle Lewis
General Manager
Dear Sir/Madam,
Thank you for your kind words on your recent stay with us. Should you travels bring you back to Koh Samui I and the team hopefully you will visit us again.
Sincerely,
Lyle Lewis
General Manager
Dear Rinken, Thank you so much for your top five rating. Should your travels bring you back this way, we hopefully you will visit us again at Conrad Koh Samui.
Sincerely,
Lyle Lewis
General Manager
Dear Jinsheng,Thank you very much for staying at Conrad Koh Samui and for taking time to leave us a five stars review. We are thrilled to know that you enjoyed your stay with us.It was lovely having you with us and we look forward to welcoming you back again in the near future.Kind Regards,
Dear Joseph,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to Conrad Koh Samui soon.Kind Regards,
10/10 (非常に良い)
宿泊されたお客様
2023 年 12 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay at the Conrad
Fantastic stay in the ocean view villa - staff are friendly, approachable and determined to make your stay the best possible. Will be back.
We truly appreciate your kind words regarding your recent stay at Conrad Koh Samui and are happy to hear you had a wonderful stay. Our team strives to make each guest’s stay special and we certainly look forward to welcoming you back in the future.
10/10 (非常に良い)
Charlie
カップルで旅行
2023 年 12 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best hotel I have ever stayed in. The staff were exceptional as were the facilities and restaurants of the hotel. You could not ask for a more beautiful view. The sun sets were sensational. Couldn’t recommend it enough.
Thank you for your kind words on your recent stay with us. I am glad you were able to enjoy everything Conrad Koh Samui has to offer, we pride ourselves on delivering great service and I will let my team know they contributed to your wonderful stay. We look forward to welcoming you back to Conrad Koh Samui.
Thank you for taking the time to share your recent experience at Conrad Koh Samui and for giving us perfect rating. We are expecting to welcome you back to our hotel in the future.
10/10 (非常に良い)
Sayoko
2023 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sayoko
2023 年 9 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2023 年 7 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We asked for the cleaning but wasn't done or only partially done. I believe this kind of service does not match a high-end resort. And the staff should remind people that the cart ride can be dangerous.
宿泊されたお客様
2023 年 7 月に 3 泊滞在
10/10 (非常に良い)
JEAN MARC
カップルで旅行
2023 年 6 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel despite being a bit old now. Great staff.