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レッド ライオン ホテル ケルソー ロングビューの口コミ

3 out of 5
レッド ライオン ホテル ケルソー ロングビュー
510 Kelso Dr, Kelso, WA

口コミ

6.0
評価 10 - 1002 件の口コミ中 161 件が非常に良い" "
評価 8 - 1002 件の口コミ中 251 件が良い" "
評価 6 - 1002 件の口コミ中 202 件が普通" "
評価 4 - 1002 件の口コミ中 172 件が不満" "
評価 2 - 1002 件の口コミ中 216 件が非常に不満" "

6.2/10

清潔度

7.0/10

スタッフとサービス

5.6/10

設備とサービス

5.8/10

施設のコンディションと設備

5.8/10

環境への配慮

口コミ

6/10 (普通)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス
Not a bad place to stay for a night. Easy freeway access and property seemed safe. Key card would not work on any outside doors and would cause the key to reset so it would not work in the room door either. Had to visit the front desk 3 times for this. Bed was mostly comfortable, but may have also been broken as any movement caused it to make a clunking sound.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス
Okay property. The price was right but it was a little run down. I would stay there again.
2024 年 4 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

8/10 (良い)

Leo

出張
Friendly staff, good breakfast
2024 年 4 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and are glad to hear that you enjoyed your stay. We hope to see you again soon.

4/10 (不満)

Kali

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The rooms were outdated, and their bathrooms could be cleaner
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Kali,It is disappointing that our accommodations failed to meet your expectations. Our team is committed to guest satisfaction and continually improving the guest experience, and we will use your feedback to guide our efforts. As your travels continue, we wish you well.

10/10 (非常に良い)

Kurt

2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. We will be updating our location piece by piece. We appreciate your business and hope to see you again soon.

8/10 (良い)

Bruce、Langley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed in room 101 on Freeway side of the building. Traffic noise from the Freeway was loud, Standing floor lamp missing shade just a bare bulb. Could use another electrical outlet at desk location.
2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Umesh k

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Freat stay
2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 (非常に不満)

Barbara

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The property is really old; the main areas are nice the rooms are musty; broken lamps, light switches broken.
2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

Israel

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Need some update sn dome paint ss well outside
Sales Teamからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

Tiadora

2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Christina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2nd time staying here. Friendly staff, clean rooms. The breakfast was good but not a lot of options, I may be being spoiled. I was definitely grateful for the food the offered.
2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear valued customer, we appreciate your business, and we are happy to hear that you enjoyed your stay. We hope to see you again soon.

4/10 (不満)

Jeff

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the Hotel is dated and in poor shape. Needs a remodel or Demo
2024 年 3 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Jeff,It is our goal to provide our guests with comfortable and well-maintained accommodations. Based on your feedback, it appears that we may have fallen short of that goal. Our team will ensure that we continue to improve, and we appreciate you taking the time to reach out. Thank you for being our guest, and safe travels.

10/10 (非常に良い)

Dan

良かった点 : スタッフとサービス
Bar is open 1 day a week. Thursday????
2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

Deborah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stay here frequently - easy access to highway on our way to Portland. Lovely staff. Usually quiet.
2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

Deborah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient stop on our way to Portland. Love the spaciousness of the property and the pool!
2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Jason

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Chair in room was stained too bad to use and heaters in room was super noisy and hard to control temp. Junkies in the parking lot and lobby….. Not impressed
2024 年 3 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It would be nice of the lounge was open on the weekends for food and drinks
2024 年 3 月に 3 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Diana

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
At check in the room had not been cleaned and food was left in the refrigerator from the previous occupant.
2024 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Diana,We greatly appreciate your feedback. The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to discuss your comments regarding this matter internally and make improvements for the future. Thank you, and we hope you will consider giving us another chance soon.

8/10 (良い)

Tiadora

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room was spacious and enjoyed stay there except the heating was messed up too hot in one room then switched to a room that wouldn't even warm up thermostat was broken
2024 年 2 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

Janine

ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
The room was great however the toilet not so much went to the desk and she handed me a plunger. Went for breakfast to have the lady at the desk and… the other staff member get into a heated discussion if you will breakfast was late and we had to leave with out and hit a drive through. Felt the hotel was dated but room was big pillows were lacking but other than that it was a great stay
2024 年 3 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Lindsee、Silverdale

ペット同伴の旅行, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bathroom was dirty, beds were broken and lights didn’t work
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Lindsee,Thank you for sharing your comments. Please know that our team is always willing to address any concerns brought to their attention while you're with us, and we hope you'll consider giving us another chance to impress you in the future.

10/10 (非常に良い)

Keesha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great
2024 年 2 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

6/10 (普通)

Mindy

家族旅行
This hotel could use a remodel. Bathroom had tile falling down by the door. Curtains were a little worn. No tea really available and breakfast was usually gone by 9 am. I might go to the hotel behind them as it was recently remodeled and looked cleaner.
2024 年 1 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Nancy、Everett

2024 年 2 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Jennifer

カップルで旅行
We arrived for a single night stay and the front desk staff was friendly and knowledgeable. I booked online and all was seamless checking in. We went to our room and noticed multiple light bulbs burnt out, a water bottle that wasgqrbage under the head of the bed and the room had stained carpet, the furniture was pretty neat up, but those things were not ideal but not anything to worry too much about. Later on, we noticed more, like loose hair on the bathtub and in the drain, a cigarette was under the covers, broken so it was a mess of tobacco and in the morning, the promised hot breakfast was not available. There was coffee and tea which only had a half a cup left. Someone, I presume the maid, knocked and opened the door without waiting for a response at 8:30 am even though the sign was on the door. I’m disappointed. I would try to stay there again because it has typically been nice and maybe it was just a one time issue
2024 年 2 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s great
2024 年 2 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Kay

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The carpet and chair were stained. The ironing board wasn't in the room. The television was in a position which could only be viewed if you were on the bed (I had to listen to movies). There was a chair in the shower, and all the additional accessibility bars made it hard to turn the hot water on (i didn't shower). Breakfast was very minimal. I showed up to breakfast at 7, and it was almost all gone. The staff was great.
2024 年 1 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Kay,While we're happy to know that our amazing team left a positive impression on you, we're sorry to hear about any disappointment in our accommodations or amenities during your visit. Our team always wants to ensure that our guests have the best experience possible. We'll be sure to discuss all of your comments internally and make improvements where necessary. Thank you, and we hope you'll stay with us again soon.

10/10 (非常に良い)

Mike johnson

2024 年 2 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Russell

2024 年 1 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 (非常に不満)

Kristi

出張, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dirty smells terrible. Pretty sure there's blooded stains in the rooms ( on the walls and ceilings, and curtains.) Looked like poop and blood on a bathroom chair for disabled people. Rooms smelt like an old bar with cigarette smoke. The refrigerators smelt like death. Pillows are definitely OLD. I want my MONEY back.
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス
We had a large group staying at this hotel over the weekend and we had hoped for the bar to be open but no bartender showed up! Not recommended for large groups
2024 年 1 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

6/10 (普通)

Aaron

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
1st check in, got into our room smelled like someone been smoking in the room, so husband went back to service desk got another room. Well 2nd room looked like someone broke in from outside and slept in the bed so again husband called it in, lady from the front came and saw and gave us another room. 3rd room was good clean and was better than others.. but next day our ba k was killing us. The bed was hard-weve tossed up and down all night and left early am. Afea was pretty decent and convince nesrby restaurants and gas station, made it easy to get nack on freeway to continue our drive.
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

6/10 (普通)

Jeff

気になった点 : 清潔度、施設のコンディションと設備
The room wasn't clean all the way. We found a french fry on the night table and the dresser drawers were busted. The beds were fairly comfortable the sheets were nice and clean. All in all it's an okay hotel. It's just pretty old and in need of updating. The staff was not very helpful. If I was staying there with my kids or my girlfriend. I probably would have complained but it was me in another guy and we weren't in the room very much.
2024 年 1 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 (非常に不満)

Mike

The first room we were placed in the toilet leaked all over the floor. They are not accommodating to putting us or helping us into another room that evening. We had to move our own things to another room above on the second floor. There was no elevator, and the second room we were placed in was moldy and dirty Floors were not vacuumed and the toilet and shower both had mold in them. Would never stay there again.
2024 年 1 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

John

The place was clean, room clean, nice. Bed very comfortable. Breakfast was good. It’s just dated, needs updated.
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

6/10 (普通)

kandi

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

6/10 (普通)

James

気になった点 : 清潔度
2024 年 1 月に 3 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Rebecca

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have stayed here numerous times♥️
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Mitchell

気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

2/10 (非常に不満)

Matt

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Literally found blood on our bed in our room on the bed skirt. Place is disgusting.
2024 年 1 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Matt,What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings and know we will give our property and rooms the extra care needed. We will also make sure our housekeeping efforts improve moving forward. Thank you for bringing this to our attention, and please consider returning down the line for a better visit.

2/10 (非常に不満)

Kristine

気になった点 : 清潔度
I had ppl next rm over playing loud music slamming there door in an out all nite then thdy had ppl sittin in cars waiting when i go to look out window they were creepy all hrs of nite it was a bad experience
2024 年 1 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Kristine,The safety and comfort of our valued guests remain our primary focus, and we regret you felt differently on this occasion. Rest assured, your feedback is vital and will be shared with the respective teams as we ensure we uphold our standards across the board. Down the line, we hope you consider returning and giving us another chance to change your perceptions.

6/10 (普通)

Lee Ellen

カップルで旅行
良かった点 : 清潔度
Thebproperty is older, but maintained well. Sadly, we went to the "restaurant" which was the bar, sat there for almost 10 minutes and NO ONE ever came... so we left to go have dinner else where. So, service is lacking...
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. Unfortunately, our restaurant is currently closed. we appreciate your business and hope to see you again soon.

8/10 (良い)

michael

出張
良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

JOHN

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

Kristine

良かった点 : 清潔度、設備とサービス
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

8/10 (良い)

宿泊されたお客様

家族旅行
It was a great stay except for the fact that the hotel charged me twice.
2024 年 1 月に 2 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Karlena

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

4/10 (不満)

Cynthia

出張
Room had no heat. Bed had no blanket. I slept with 2 jackets on. Floor was so cold i couldn't take my shoes off. No hot water.
2024 年 1 月に 1 泊滞在
Guest Relations からの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Cynthia,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our accommodations and the high-quality comfort we aim to provide. We wish you well and hope you'll consider giving us another try someday.

6/10 (普通)

Caprice

カップルで旅行
良かった点 : 設備とサービス
Booked a queen they gave me an accessible queen which was nice but the bathroom ceiling has gross stains and debris on it the heater was loud and blew a lot of dust and there were barely any outlets available to charge anything
Sales Teamからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Debra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Haven’t been to this property in years. The rooms were clean. The staff was pleasant.
2023 年 12 月に 1 泊滞在
Sales Teamからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear valued customer, Thank you for taking the time to leave a review with us here at the Kelso Red Lion. We value your opinion and take our guest's reviews very seriously. we appreciate your business and hope to see you again soon.