Greetings from Hotel Shanker Thank you for choosing our property during your recent trip to the Kathmandu and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards,
Dear Guest,
We are extremely sorry for this inconvenience. We will take necessary action to concerned person which cause this issue. We deeply regret for this issue.
8/10 (良い)
宿泊されたお客様
出張, グループ旅行
2020 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2回目の宿泊です。心地よい滞在をおくれるホテルです。
宿泊されたお客様
2020 年 1 月に 1 泊滞在
PRABHUからの返信 (投稿日 : 2020 年 1 月 31 日)
Thanks for staying with us again. We appreciate your feedback.
8/10 (良い)
Satoshi
家族旅行
2019 年 11 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Satoshi
2019 年 11 月に 2 泊滞在
Prabhu Shanker からの返信 (投稿日 : 2019 年 11 月 22 日)
Dear Guest, We are appreciate your wonderful rating. Thank you again.
Greetings from Hotel Shanker
Thank you for choosing our property during your recent trip to the Kathmandu and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future.
Best regards,
Thanks for staying with us. We appreciate your feedback.
6/10 (普通)
宿泊されたお客様
カップルで旅行
2019 年 5 月 5 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
4月29日から1泊と、5月2日から2泊と、2回利用しました。1回目に利用したときのエアコンは、温度管理が適正にできていました。三菱製でした。2回目に利用したときのエアコンは、温度設定が表示と全然合っておらず、部屋が冷えても風が弱くならなくて、温度管理が全くだめでした。中国製のエアコンでした。価格が安いから入れたのだと思いますが、あれでは困ります。
The Chinese air conditioner equipped in the room was horrible. We could not adjust the room temperature at all. The Japanese one equipped in the room we previously stayed was much better.
Dear Sir/Madam Warm greetings from Hotel Shanker, Thank you very much for taking the time to share your feedback on your recent stay with us. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. May we extend our sincere apologies for the inconvenience caused during your stay with some aspects of the hotel not meeting the highest standard. . Please feel free to let us know if we can be of any other assistance. With best regards,
Greetings from Hotel Shanker Thank you for choosing our property during your recent trip to the Kathmandu and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. I have shared your negative comments regarding room door chain and we will change ASAP.. We all look forward to your return visit in the near future.
Best regards,