How to get to my room by elevator was complicated No explanation
The service was not good
the staff were unkind
no amenities provided
Not even water
Breakfast was poor
Not worth paying $600 for one night at all
Great location in Times Square, nice views, no issues w/noise. Very clean. Kids loved the cool elevators. So glad we chose this hotel!!
Lisa
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Tariq、Sugar Land
家族旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was helpful and very welcoming
Tariq
2024 年 4 月に 4 泊滞在
8/10 (良い)
Douglas Lynn
カップルで旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Our housekeeping service was exceptional. Likely not a bad view anywhere beyond the 8th floor (where the concierge is located). A bit pricey. Eat out somewhere else; the food was OK but expensive for the quality. On retrieving our baggage kept for us after checkout, you are forced to rely on a bellboy, who was upset that I didn't have cash for a tip. I guess I was supposed to know the situation for getting our bags. Be sure and use the free tickets (2 per day) for various excursions and also the $40/day allowance for food bought on site.