I stayed here ever since first time I found out this property, back then the hot water last 5 mins, but I like the area so I stayed regardless the hot water only last about 5 mins. This time the stay is horrible. People party at 3AM, moldy room (which I don’t really care), hot water that still last only for 5 mins, and the last straw is the F&B Manager William that made me cancel the rest of my stay here. My wife only drink soy milk and I got it for the past couple days I stayed. Today I asked 3 different people and was told that they will check if they have it or not. No one ever gotten back to me until I finished my breakfast and waiting for the drink only to be told that they needed to charge me for it. I asked the same manager for it at the beginning and after asking 3 times only to be told to pay. My wife and I ended up not getting it and they lost customer. They should have told me from the first day so I don’t have to spend my money here for bad experience. What a joke. You keep your soy milk, I ma keep my money from you. Btw thanks for coming to the room and apologized, but that’s too late. You have ruined our experience here.
Mario
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
eun gi
2024 年 6 月 18 日
eun gi
2024 年 6 月に 4 泊滞在
10/10 (非常に良い)
eun gi
2024 年 6 月 5 日
良かった点 : 清潔度、客室の快適度
eun gi
2024 年 6 月に 3 泊滞在
10/10 (非常に良い)
Antonio
2024 年 5 月 10 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was really good so far and comfortable
Antonio
2024 年 5 月に 9 泊滞在
10/10 (非常に良い)
Byoung Ho
出張
2024 年 3 月 25 日
良かった点 : 清潔度、客室の快適度
Good for staying
Staying is good, where is especially quite compared with other hotels.
But Surrounding environments including shopping, supermarket are not built or not enough at all.
Byoung Ho
2024 年 3 月に 4 泊滞在
8/10 (良い)
Rachimi aji
家族旅行
2024 年 2 月 18 日
良かった点 : 清潔度、客室の快適度
Ok dekat tempat main
Agak debuan dibagian lampu nya cma cukup ok
Rachimi aji
2024 年 2 月に 2 泊滞在
8/10 (良い)
Roy Hermanus Harm
2024 年 1 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Roy Hermanus Harm
2023 年 12 月に 17 泊滞在
10/10 (非常に良い)
Rachimi
家族旅行
2023 年 11 月 12 日
良かった点 : 清潔度、客室の快適度
Great place to star near serpong
Great awesome location connecting with the hub shopping center and provide food, play games location, restaurant and supermarket.
There is coffee shop as well rumah kopi very nice.
The breakfast quite good and yummy.
Rachimi
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Fatima
家族旅行
2023 年 6 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
All was great
Starting from the staff who were ready to help and assist in any enquiring
All was Kind yet professional
Excellent Daily room service
Breakfast was sumptuous,substantial, delicious, abundant and varied