外観

ラディソン ブル レジデンス イスタンブール バティシアの口コミ

ラディソン ブル レジデンス イスタンブール バティシア
Goztepe Mahallesi Batisehir 1 Caddesi, Batisehir Projesi G3 Blok 184/9, Istanbul

口コミ

8.4

とても良い

評価 10 - 142 件の口コミ中 83 件が非常に良い" "
評価 8 - 142 件の口コミ中 30 件が良い" "
評価 6 - 142 件の口コミ中 13 件が普通" "
評価 4 - 142 件の口コミ中 10 件が不満" "
評価 2 - 142 件の口コミ中 6 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

口コミ

2/10 (非常に不満)

宿泊されたお客様

2020 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、客室の快適度
Mükemmel
Konforlu ve rahat.
2020 年 3 月に 1 泊滞在
Radissonblu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 3 月 25 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

Ahmet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ev Konforu Ararsanız
Ev konforunda otel rezidans.
2020 年 3 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 3 月 18 日)
Zaman ayırdığınız ve deneyimlerinizi paylaştığınız için teşekkür ederiz. Sayın Misafirimiz, Hizmet seviyemizin beklentilerinize uygun olması bizi sevindirdi ve en kısa zamanda sizleri tekrar ağırlamayı keyifle bekliyoruz. Saygılarımla, Hakan Alakus Genel Müdür

10/10 (非常に良い)

宿泊されたお客様

2020 年 2 月に 5 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 3 月 2 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

Abdalsalam

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I booked three bedroom apartment. It was spacious with trace but we did not use it because of the cold weather. There are a lot of restaurants and supermarket close to the hotel.
2020 年 1 月に 4 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 1 月 22 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

OBAIDALLAH

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Luxury hotel
Fantastic hotel,I really enjoyed the stay over there.It was over expectations.
2020 年 1 月に 14 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 1 月 21 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

NURETTIN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 1 月 23 日)
Sayın Misafirimiz, Zaman ayırdığınız ve deneyimlerinizi paylaştığınız için teşekkür ederiz. Hizmet seviyemizin beklentilerinize uygun olması bizi sevindirdi ve en kısa zamanda sizleri tekrar ağırlamayı keyifle bekliyoruz. Saygılarımla, Hakan Alakuş Genel Müdür

10/10 (非常に良い)

NURETTIN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 3 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 1 月 23 日)
Sayın Misafirimiz, Zaman ayırdığınız ve deneyimlerinizi paylaştığınız için teşekkür ederiz. Hizmet seviyemizin beklentilerinize uygun olması bizi sevindirdi ve en kısa zamanda sizleri tekrar ağırlamayı keyifle bekliyoruz. Saygılarımla, Hakan Alakuş Genel Müdür

10/10 (非常に良い)

NURETTIN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 1 月 23 日)
Sayın Misafirimiz, Zaman ayırdığınız ve deneyimlerinizi paylaştığınız için teşekkür ederiz. Hizmet seviyemizin beklentilerinize uygun olması bizi sevindirdi ve en kısa zamanda sizleri tekrar ağırlamayı keyifle bekliyoruz. Saygılarımla, Hakan Alakuş Genel Müdür

6/10 (普通)

Walaa

良かった点 : 清潔度、スタッフとサービス
تسجيل دخول بمعاملة سيئة
2019 年 12 月に 2 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 1 月 23 日)
Dear Guest, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. We are sad not to get the top rating. In case you share more information on your stay we will be more than happy to investigate it further and share with you our comments. We are looking forward to hearing from you soon. Kind Regards, Hakan Alakuş General Manager

6/10 (普通)

Diarra

家族旅行
気になった点 : スタッフとサービス
2019 年 12 月に 10 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 1 月 8 日)
Dear Guest, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. We are sad not to get the top rating. If you are able to share your contact details with us, we would like to have the opportunity to speak with you further about this. We are looking forward to hearing from you soon. Kind Regards, Hakan Alakuş General Manager

8/10 (良い)

Emin Emre

2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

Mohamed、Libya

出張, カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
Dear Radisson blu team It was nice nights Special thanks for reception team ,they were patient and helpful with big smile Also thanks for portal luggage guy One thing need to be added ,it is bathroom towel heater Thanks and happy new year
2019 年 12 月に 3 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2020 年 1 月 2 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. Thank you very much for your kind feedback. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

8/10 (良い)

Sonia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 6 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 12 月 27 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

Saif

2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

Saif

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perrrrrfect
It was a wonderful stay, loved the entire complex and what it has to offer. It’s location is perfect and I’m sure family stay will be awesome here. The staff specially Ferhat was very hospitable
2019 年 12 月に 1 泊滞在
Radisson Blu Residence Istanbul Batiseshirからの返信 (投稿日 : 2019 年 12 月 23 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 3 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 12 月 16 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

6/10 (普通)

宿泊されたお客様

家族旅行
Dark parking. And not available entertainment please.
2019 年 11 月に 2 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 11 月 23 日)
Dear Guest, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. We are sad not to get the top rating. We greatly appreciate you taking your time to bring this matter to our attention. Please be ensured that this matter will be handled with topmost priority. We hope to see you in the near future once again. Kind Regards, Hakan Alakuş General Manager

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、設備とサービス
2019 年 11 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 11 月 11 日)
Dear Guest, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. We are sad not to get the top rating. If you are able to share your contact details with us, we would like to have the opportunity to speak with you further about this. We are looking forward to hearing from you soon. Kind Regards, Soner Dogan Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
فندق ممتاز
فندق يشعرك انك ي بيتك
2019 年 10 月に 3 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 11 月 4 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

8/10 (良い)

Peshawa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good overall
2019 年 10 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 11 月 1 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We will be very happy to host you again. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Aldo location very close to others area good level and standard
2019 年 10 月に 2 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 10 月 22 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything you need is walking disease, only the city center is far away but
2019 年 9 月に 3 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 24 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. Thank you very much for your kind feedback. We will be very happy to host you again. Kind Regards, Hakan Alakuş General Manager

8/10 (良い)

MUSTAFA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otel güzel ama lokasyon berbat
2019 年 9 月に 5 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 10 月 8 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. Thank you very much for your kind feedback. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

Husam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 2 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 23 日)
Dear Husam, We are happy to know that you enjoyed your time with us here at Radisson Blu Residence Istanbul Batisehir. We are looking forward to welcoming you again in our beautiful property. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terasse war staubig sonst perfekt danke war alles sehr schön
2019 年 9 月に 4 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 21 日)
Dear Guest, We are happy to know that you have enjoyed your overall stay with us. We hope to see you in the near future once again. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

Husam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 2 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 18 日)
Dear Husam, We are delighted to know that you have had an enjoyable experience at Radisson Blu Residence Istanbul Batisehir. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

宿泊されたお客様

2019 年 9 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 17 日)
Dear Guest, We are delighted to know that you have had an enjoyable experience at Radisson Blu Residence Istanbul Batisehir. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Hakan Alakuş General Manager

6/10 (普通)

ELKHAN

2019 年 9 月に 2 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 12 月 9 日)
Dear Guest, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. We are sad not to get the top rating. If you are able to share your contact details with us, we would like to have the opportunity to speak with you further about this. We are looking forward to hearing from you soon. Kind Regards, Soner Dogan Front Office Manager

4/10 (不満)

宿泊されたお客様

2019 年 9 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 10 日)
Dear Guest, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. We are sad not to get the top rating. If you are able to share your contact details with us, we would like to have the opportunity to speak with you further about this. We are looking forward to hearing from you soon. Kind Regards, Soner Dogan Front Office Manager

8/10 (良い)

Abdullah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 10 日)
Dear Abdullah, We are happy to know that you have enjoyed your overall stay with us. We look forward to welcoming you once again! Kind Regards, Hakan Alakuş General Manager

8/10 (良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alles gut gewesen.
Das Hotel liegt in einem sehr neuen Viertel, es gibt diverse Restaurants gleich nebenan und auch einen Starbucks. Was für den einen oder anderen interessant ist, dass das Hotel gar keinen Alkohol ausschenkt, wenn man unbedingt ein Bier möchte, kann man ins 4 Points Sheraton ein paar Minuten zu Fuss weiter. Das Omelett morgens beim Frühstück ist sehr lecker :-)
2019 年 8 月に 4 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 10 日)
Dear Alexander, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. Thank you very much for your kind feedback. We hope to see you in the near future once again. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

abdullah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really im happy to stay at this hotel i booked again when i back to Istanbul
2019 年 8 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 12 月 9 日)
Dear Guest, We are delighted to know that you have had an enjoyable experience at Radisson Blu Residence Istanbul Batisehir. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Hakan Alakuş General Manager

8/10 (良い)

Ibrahim

良かった点 : 清潔度
2019 年 8 月に 3 泊滞在
Zafer OZERからの返信 (投稿日 : 2019 年 9 月 5 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

Ibrahim

良かった点 : 清潔度、客室の快適度
2019 年 8 月に 2 泊滞在
Zafer OZERからの返信 (投稿日 : 2019 年 9 月 5 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 8 月に 1 泊滞在
Zafer OZERからの返信 (投稿日 : 2019 年 9 月 5 日)
Thanks for staying with us. We appreciate your feedback!

2/10 (非常に不満)

fahad

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kids away from parents
The problem start when they put my kids away from me them they told me to do up grade and I pay 250earo extra but the problem still the same said this upgrade just for your room . Any way it is bad experience with them. I don’t recommended this hotel for any one he want to enjoy and relax with family
2019 年 7 月に 5 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 12 月 9 日)
Dear Guest, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. We are sad not to get the top rating. Exceptional guest service is our main goal at our residence. Please be ensured that we will be handling this issue with the utmost priority so that it does not happen again. Thank you again, and we look forward to seeing you on your next trip to Istanbul! Kind Regards, Hakan Alakuş General Manager

8/10 (良い)

Badar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 5 泊滞在
Zafer OZERからの返信 (投稿日 : 2019 年 9 月 5 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

bsher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 1 泊滞在
Zafer OZERからの返信 (投稿日 : 2019 年 9 月 5 日)
Thanks for staying with us. We appreciate your feedback!

6/10 (普通)

Shadi

良かった点 : 清潔度、スタッフとサービス、客室の快適度
The room smelled like heavy cigarette. It was really hard to breath.
2019 年 7 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 10 日)
Dear Shadi, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. I sincerely empathize with the points you have mentioned and we have added a note on your guest profile to ensure that this issue does not arise again. Thank you very much for your kind feedback. We hope to see you in the near future once again. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

Pamuk

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 3 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 9 月 10 日)
Dear Pamuk, We are happy to know that you have enjoyed your overall stay with us. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Hakan Alakuş General Manager

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
I reserved room studio they upgrade me to apartment 3+1
2019 年 6 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 7 月 2 日)
Dear Guest, Thank you very much for your time to rate your experience at Radisson Blu Residence, Istanbul Batisehir. Your feedback is truly valued and will help us to improve our service. We are sad not to get the top rating, exceptional customer service is our main goal. As you did not mention your name or dates of your stay in your feedback, unfortunately, we could not trace the mentioned situation. In case you share more information on your stay we will be more than happy to investigate it further and share with you our comments. Kind regards, Management

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
it was very normal nothing special. only dispointing point no swiming pool. and facilities are by reservation
2019 年 6 月に 2 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 7 月 1 日)
Dear Valued Guest, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. I would kindly like to inform you that there is no swimming pool in our hotel. However, there are many pools that are around our hotel. Thank you for sharing these valuable points with us and we look forward to seeing you once again! Kind Regards, Hakan Alakus General Manager

8/10 (良い)

Mikhail

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 6 月 28 日)
Dear Mikhail, We are delighted to know that you have had an enjoyable experience at Radisson Blu Residence Istanbul Batisehir. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Hakan Alakus General Manager

10/10 (非常に良い)

Jerry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good service
Really thanks for my friend who gave me a upgrade room that make me more convenient, many thanks to you
2019 年 6 月に 13 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 6 月 20 日)
Dear Jerry, It is so great to see such a beautiful review! Thank you very much for choosing us and for your time to leave a review here at Expedia. We always aim for the top service and we are happy to see that we are on the correct path. Looking forward to welcoming you again! Kind Regards, Hakan Alakus General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good hotel I really enjoyed it and hope to visit again
2019 年 5 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 5 月 27 日)
Dear Valued Guest, It is so great to see such a beautiful review! Thank you very much for choosing us and for your time to leave a review here at Expedia. We always aim for the top service and we are happy to see that we are on the correct path. Looking forward to welcoming you again! Kind Regards, Hakan Alakus General Manager

10/10 (非常に良い)

Mirsad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
najbolji
najbolji smestaj u istanbulu
2019 年 5 月に 1 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 5 月 27 日)
Dear Mirsad, We are delighted to know that you have had an enjoyable experience at Radisson Blu Residence Istanbul Batisehir. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Hakan Alakus General Manager

4/10 (不満)

Jawad

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weather was amazing,the hotel was not clean,the host crow was unprofessional
2019 年 4 月に 7 泊滞在
Radisson Blu Residence Istanbul Batisehir.からの返信 (投稿日 : 2019 年 10 月 4 日)
Dear Jawad, Thank you very much for your time to rate your experience here at Radisson Blu Residence Istanbul Batisehir. We are sad not to get the top rating. We carefully noted your comment regarding the room cleaning. Please be ensured that this matter will be handled with topmost priority. We hope to see you in the near future once again. Kind Regards, Hakan Alakuş General Manager

10/10 (非常に良い)

Foufa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a good place to stay with the family specially with kids they can work on the choices for the buffet but other than that it was a pleasant stay
2019 年 4 月に 6 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 4 月 29 日)
Dear Valued Guest, We are delighted to know that you have had an enjoyable experience at Radisson Blu Residence Istanbul Batisehir. Your comments are very much valued. Thank you for your positive review and we look forward to welcoming you once again! Kind Regards, Hakan Alakus General Manager

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Housekeeping was not doing there work good the room was always not clean and the terrace maybe months not clean and the room service you have to call them 3 times to get what you want
2019 年 4 月に 9 泊滞在
Radisson Blu Residence Istanbul Batisehirからの返信 (投稿日 : 2019 年 5 月 3 日)
Dear Dear Valued Guest, I would firstly like to thank you for taking the time and advising us about your recent stay with us at Radisson Blu Residence Istanbul Batisehir. It is only through constructive feedback such as yours that we can constantly improve our levels of service. I was very disappointed to read about your recent experience with us. I sincerely empathize with the points you have mentioned and would like to extent my apology. We have added a note on your guest profile to ensure that this issue does not arise again. Once again, please accept our deepest apologies. We thank you for your loyalty towards Radisson brand and hope you will give us another chance to convince you of the quality of our services and reinstate your confidence in Radisson Blu Residence Istanbul Batisehir again. Kind Regards, Hakan Alakus General Manager