4/10 (不満)
Louisa
家族旅行
2023 年 9 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For somewhere to lay your head and not worry about the state of the room its ideal, the pillows were great. Unfortunately thats the positives. Was greeted by a rude man when checking in as i asked about the parking as there was only a few spaces and was full, instead of apologising and stating its limited he was very rude to me about it which i wasnt expecting and was only asking. So after walking quite some distance with a 5 year old and all our bags after finding a space on the road which i had to move by 10am the next day we arrived to a very dirty room. I made the mistake of moving the bed up against a wall to barrier for my child and there was medication in tablet form and other random stuff under there aswell as about 5 years of dust. The skirtings have never been cleaned and the grout etc was disgusting. The bathroom and decor was extremely run down and only a soap bar for the sink provided no toiletries for a shower so im glad i took my own luckily. There was a tiny window which opened half way and in 30 degree heat in the day and 22 at night it was unbearable. Upon checking out as our room was via the resturant we had to negociate people eating and moving around with all our luggage in tow and via many stairs.
Louisa
2023 年 9 月に 1 泊滞在