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ザ ハッダーズフィールド ホテルの口コミ

3 out of 5
ザ ハッダーズフィールド ホテル
41 Kirkgate, Huddersfield, England

口コミ

6.6
評価 10 - 94 件の口コミ中 16 件が非常に良い" "
評価 8 - 94 件の口コミ中 29 件が良い" "
評価 6 - 94 件の口コミ中 21 件が普通" "
評価 4 - 94 件の口コミ中 20 件が不満" "
評価 2 - 94 件の口コミ中 8 件が非常に不満" "

7.2/10

清潔度

7.4/10

スタッフとサービス

6.0/10

設備とサービス

6.0/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

2/10 (非常に不満)

匿名希望

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルとは名ばかり
フロントにホテルの至らぬ点をお詫びする但し書きが。フロントの対応にも違和感があり嫌な予感的中しました。エレベーターは使えずルームキーには何故か部屋の番号がなくそれを知らせる紙も渡されず不親切極まりない。部屋に入り音がすると思ったらシャワーが壊れぎみで水が流れ続けています。トイレには使用していないのに便座の中に紙が詰まっているし。部屋の時計は8時で止まっています。古い設備を改装中のようでしたが、この状態で客室としてお金をとるのはいかがなものかと。 キリがないほど不快な点が多く気持ち悪く、価格設定も見合っていないと痛感しました。

10/10 (非常に良い)

Jane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely superb!
Highly recommend! If you're looking for a hotel with lovely rooms and comfortable beds, and within walking distance to restaurants, shopping and parks, then, this is the place to stay. On arrival, expect to be greeted with a warm and friendly welcome from Tony, John and Dawn, who are always willing to go that extra mile, to ensure your stay is an enjoyable one! Would definitely stay again.
2021 年 6 月に 8 泊滞在
Tony Hからの返信 (投稿日 : 2021 年 7 月 2 日)
Hi Jane, Thank you so much for your time and review. I am pleased we helped to make your stay the very best it could be. I will pass on your comments to both the staff and Directors. We look forward to seeing you in the future.

10/10 (非常に良い)

Natalie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic 5⭐⭐⭐⭐⭐
Absolutely fantastic. Fab location. John on reception is the best, couldnt do enough to make our stay the best. Will definitely be back again.
2021 年 6 月に 2 泊滞在
Tony Hからの返信 (投稿日 : 2021 年 6 月 8 日)
Many thanks we are glad you enjoyed your stay. Your comments will be passed on to John. We look forward to seeing you again in the future.

4/10 (不満)

宿泊されたお客様

グループ旅行
気になった点 : スタッフとサービス
2021 年 5 月に 2 泊滞在
Tony Hからの返信 (投稿日 : 2021 年 6 月 18 日)
Many thanks for taking the time to leave us your review. Due to the lack of content I am unable to comment further

10/10 (非常に良い)

andrea

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice
I was there just one night. The hotel is nice and well maintained. The personnel is very very kind. Everything was OK. The position is rather central.
2020 年 1 月に 1 泊滞在
anthony hからの返信 (投稿日 : 2020 年 1 月 23 日)
Good Morning, Thank you so much Ill pass on your comments to both the staff and Directors. Tony Hodges GM

4/10 (不満)

Eiddwen

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Tony hからの返信 (投稿日 : 2020 年 1 月 28 日)
Thank you for taking the time to leave your score.

4/10 (不満)

Steve

出張
気になった点 : 清潔度、施設のコンディションと設備
2019 年 11 月に 1 泊滞在
tony hからの返信 (投稿日 : 2019 年 12 月 4 日)
Many thanks for staying with us.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
The staff were extremely friendly and helpful,the room was clean, spacious,warm and comfortable. Overall my stay was comfortable,enjoyable and hassle free. There are bus stops close by with a good bus service and the railway station is a short walk away.
2019 年 11 月に 5 泊滞在
Tony Hからの返信 (投稿日 : 2019 年 11 月 26 日)
Thank you so much , we are pleased we meet all your expectations.

6/10 (普通)

linda

良かった点 : 清潔度、客室の快適度
This hotel was adequate for our needs but nothing more.
2019 年 10 月に 1 泊滞在
Tony hからの返信 (投稿日 : 2019 年 10 月 29 日)
Thank you

6/10 (普通)

Cat

気になった点 : 清潔度、客室の快適度
2019 年 9 月に 2 泊滞在
Tony Hからの返信 (投稿日 : 2019 年 10 月 29 日)
Thank you for you time and score.

6/10 (普通)

Rev. Dr. Patricia

良かった点 : スタッフとサービス
It was disappointing that the internet access was so poor, there was no phone in the room; everytime I needed something, I had to leave the room and go down to the front desk for assistance. The television had no channels. The gentleman at the desk spent 40 minutes trying to retune it He finally called someone who walked him through what to do and was able to get 3 channels. The best thing about the hotel was its location in proximity to the University and the staff.
2019 年 8 月に 2 泊滞在

8/10 (良い)

Amy

2019 年 8 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
2019 年 6 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2019 年 6 月 25 日)
Many thanks We look forward to seeing you again in the future.

10/10 (非常に良い)

Wayne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Very clean and comfortable rooms friendly staff would definitely recommend refurbishment was worth it looks like a new hotel from inside
2019 年 6 月に 1 泊滞在
Tony hからの返信 (投稿日 : 2019 年 6 月 25 日)
Many thanks Wayne we hope to see you again in the future

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
2019 年 6 月に 1 泊滞在
Tony Hからの返信 (投稿日 : 2019 年 6 月 6 日)
Many thanks for staying with us.

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I couldn't fault the rooms at all, super clean and very spacious! The lady on checkout in the morning was very helpful and informative. However, my friend and I arrived at the hotel and was greeting buy a chap on the check-in. We we're informed we booked on the wrong day and if we wanted to stay the night we had to pay an extra £40. As we had no other option we had to pay. Apparently the card machine wasn't working so I had to pay cash.. I was okay with this until I noticed the guy put the £40 in his pocket. I questioned him about an invoice and he said the lady will deal with it in the morning. When I received the invoice, the total was £45 which I originally paid through expedia and the £40 cash was nowhere to be seen ; it appears that the chap took the £40 for himself. I was happy to pay the extra to stay but when it goes into someone else's pocket, I just feel like I've been scammed.
2019 年 5 月に 1 泊滞在
Tony Hからの返信 (投稿日 : 2019 年 5 月 20 日)
17-5-19 Dear Guest, I have tracked down the booking you were referring to even though you posted an anonymous review via Expedia. The process was quite simple as we have only had two £45.00 bookings from them since January 2019. The events and monies are well documented via our in house systems and cash banking. Firstly we only had Room 20 which sells at £180.00 which Mark let you have for £40.00 and £45.00 on the 5thof May. I have checked the card machines were fully functional and your booking for the Sunday was a pre-pay as you’re aware. Its common practice for the staff to put the cash moneys in their pockets and place in safe when they are on their own. The receipt Lucinda gave you was for your booing through Expedia and not the direct booking on the Saturday there was no other reason for this than that was what was on the system she must have assumed that this was all that was required. If you had asked for the Saturday night receipt she would have issued this also. I feel this could have been cleared up if you had just queried it on the Monday when you checked out instead of leaving it until some time later. The room you stayed in would have cost £360.00 you paid £85, Mark did this out of kindness. I have forwarded all the relevant information and evidence to my directors and I am quite happy to forward this on to you should you wish. Tony Hodges

8/10 (良い)

宿泊されたお客様

2019 年 1 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 1 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2018 年 12 月に 1 泊滞在
tony hからの返信 (投稿日 : 2019 年 1 月 24 日)
Thank you for staying with us.

8/10 (良い)

catherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great 2 night stay in Hotel. Reception staff were friendly, courteous and helpful. Room was well equipped and clean. A minor issue which is easily resolved is to put a mirror in the bedroom to use when blow drying your hair. Unfortunately unable to get BBC channels on TV despite the very helpful guy on reception putting on a new ariel and retuning the channels. Netflix on tv was a great addition as was the very good wifi. Good value for money.
2018 年 12 月に 2 泊滞在
tony hからの返信 (投稿日 : 2019 年 1 月 24 日)
Hi Catherine, many thanks for your kind words. We have since sorted the issues you have raised and we most certainly look forward to you visiting us again in the future.

8/10 (良い)

Nik、WIlmslow

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very reasoanbly priced in great location...room a little noisy due traffic and as hotel not full could have been alternative I suppose Did the job!
2018 年 12 月に 1 泊滞在
tony hからの返信 (投稿日 : 2019 年 1 月 24 日)
Hi Nik, Thanks for taking the time to leave your review. We have no control over the outside ambiances sadly. I hope this wont put you off visiting us again in the future.

6/10 (普通)

宿泊されたお客様

2018 年 11 月に 1 泊滞在
tony hからの返信 (投稿日 : 2018 年 11 月 27 日)
Many thanks for your positive score

10/10 (非常に良い)

Janette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A lovely little hotel
Lovely hotel, got a free upgrade to the executive room.which was great
2018 年 11 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2018 年 11 月 21 日)
Many thanks we are always glad to upgrade our guests should the opportunity arise. We hope to see you in the near future again.

6/10 (普通)

Andy、Birmingham

良かった点 : 客室の快適度
Doesn't operate like a normal hotel, no breakfast, no bar and quite expensive for what it is. I wouldn't stay there again.
2018 年 11 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2018 年 11 月 13 日)
Good Morning, Many thanks for taking the time to leave us your review. The room that you booked was our executive suite and the rate you paid was very competitive compared with the same offered with in the vicinity. We are currently installing a breakfast and bar area which we are hoping will be not to far away from completion. Once again thank you for taking the time to leave us your valuable comments.

6/10 (普通)

宿泊されたお客様

2018 年 11 月に 1 泊滞在
tony hからの返信 (投稿日 : 2018 年 11 月 13 日)
Many thanks for leaving your score

6/10 (普通)

宿泊されたお客様

2018 年 10 月に 1 泊滞在
tony hからの返信 (投稿日 : 2018 年 11 月 13 日)
Many thanks for leaving your rating

8/10 (良い)

Caron

良かった点 : 清潔度、スタッフとサービス、客室の快適度
I chose this hotel for the location. It was good value and close to where I wanttd to be.
2018 年 10 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2018 年 10 月 10 日)
Many thanks for taking the time to leave us your review. We look forward to seeing you again.

8/10 (良い)

Simon

良かった点 : スタッフとサービス、客室の快適度
2018 年 9 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2018 年 10 月 10 日)
Thank you for your rating. We look forward to seeing you again.

10/10 (非常に良い)

Wing、Kuala Lumpur, Malaysia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel in the Centre of Town
Huddersfield Hotel is a great hotel in so many ways. No fuss check-in and check-out. Staff are helpful and the room is big, clean and well stocked. Location is perfect, literally at the doorstep of the town / shopping area / a supermarket. The train station is also only about 6-7 minutes slow walk away. Well done Huddersfield Hotel, keep up the standards and will definitely stay here again.
2018 年 9 月に 7 泊滞在
tony Hからの返信 (投稿日 : 2018 年 10 月 10 日)
Many thanks for your fantastic review, we are pleased that were able to look after you so well. We look forward to seeing you again in the future.

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Necesita una reforma, las instalaciones están ya bastante anticuadas.
2018 年 9 月に 3 泊滞在
tony Hからの返信 (投稿日 : 2018 年 9 月 17 日)
Many thanks for taking the time to leave us your review. We are continually improving our facility s and hope to have our breakfast/ bar area in service very shortly. Once again thank you for taking the time to leave your review.

8/10 (良い)

宿泊されたお客様

Nice hotel, reasonable price
2018 年 9 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2018 年 9 月 4 日)
Many thanks we look forward to seeing you again.

8/10 (良い)

Reza

It was absolutely clean Nice hotel But noisy neighbors with loud music Not recommended for weekends
2018 年 8 月に 2 泊滞在
tony Hからの返信 (投稿日 : 2018 年 8 月 22 日)
Good afternoon, Thank you for taking the time to review your stay. We are advertised as a vibrant Town Center Hotel so close to the numerous bars and restaurants. We are full most weekends because of it . I will pass your comments on to our housekeeping staff.

4/10 (不満)

Ian

気になった点 : 施設のコンディションと設備、客室の快適度
No restaurant facilities for breakfast, or snacks, very noisy next to a live venue, which was still noisey at 3.00am. No bathplug, had to ask, Bath water was lukewarm. Expensive for the room, location and facilities. Wouldn’t recommend.
2018 年 8 月に 2 泊滞在
tony Hからの返信 (投稿日 : 2018 年 8 月 24 日)
Good Morning, Many thanks for taking the time to leave us a review. I would like to point out that we dont offer or advertise breakfast or restaurant facility's. We are a Town center hotel and with that comes the vibrancy of the local facility's , most of our guests in fact book because we are so close to everything. I can only apologize about the bath plug and have spoken to housekeeping accordingly. I can however find no registered complaint about the temperature of the Bath water , may I ask did you report this to reception ? We are sorry that the experience wasn't what you expected on this occasion.

8/10 (良い)

lee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2018 年 8 月 22 日)
Many thanks for your rating. Its greatly appreciated.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2018 年 8 月 8 日)
Many thanks for your rating.

10/10 (非常に良い)

Bea、UK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great budget hotel
Easy walking distance from the station. Located centrally with lots of places to eat nearby. The room was very clean, lovely hot shower. The staff were friendly and couldn't have been more helpful. I'd stay here again. (The only negative was the awful smell in the lift - but it wouldn't put me off returning)
2018 年 7 月に 1 泊滞在
tony Hからの返信 (投稿日 : 2018 年 8 月 8 日)
Good Morning Many thanks for taking the time to leave us a review. We are pleased on the whole you enjoyed your stay with us. We were uncertain what the smell was omitting from the lift but can assure you that it has long since gone. We look forward to seeing you in the future. Tony Hodges GM

8/10 (良い)

Kate、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ticked all the boxes
We arrived and were upgraded to a bigger room with a bath and terrace area. The room was great and we really enjoyed our stay.
2018 年 7 月に 2 泊滞在
Tony hからの返信 (投稿日 : 2018 年 7 月 17 日)
Hi Kate, We are pleased you enjoyed your stray with us and would hope we would see you again.

8/10 (良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Huddersfield Hotel Rugby League
It was good basic hotel in convenient area however the people in the next room were very noisy
2018 年 6 月に 1 泊滞在
Tony hからの返信 (投稿日 : 2018 年 6 月 21 日)
Hi Sandra, I can only apologize for the noise pollution you had to endure unfortunately I cant tell from your review which room you stayed in. I would also like to ask did you report it to our night staff who would have dealt with it instantly. I cant see in our complaints log if you brought this to our attention. We would have moved you to a quieter part of the hotel if it had been physically possible. I hope we will see you again.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
When we arrived my room had REN allocated to someone else
2018 年 5 月に 1 泊滞在
Tony hからの返信 (投稿日 : 2018 年 5 月 30 日)
We do changes rooms from time to time as you have submitted an anonymous review/ comment I have no way of investigating why.

6/10 (普通)

Steinar

良かった点 : スタッフとサービス
Grei plass å bo. Sentralt og raskt å ta seg til og fra togstasjon.
Tony hからの返信 (投稿日 : 2018 年 5 月 30 日)
Many thanks for your kind review, we look forward to you staying with us again.

6/10 (普通)

Jay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very comfortable
Beds were comfy, good facilities. Would be best if it was quieter in the mornings because it’s near a main road, cars are loud in the early hours. But overall good
2018 年 3 月に 1 泊滞在
Tony H GMからの返信 (投稿日 : 2018 年 3 月 29 日)
Hi Jay, We are advertised as a town center hotel and obviously experience the ambiance that this attracts , if you should stay with us again be sure to ask for a quieter room as we do have a few not facing the roads. Many thanks for taking the time to leave us a review.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Don’t be put off by outside appearances.
Although the hotel looked a bit shabby from outside, inside was completely different. My upgraded to double room was very pleasant, had obviously been recently refurbished and the shower looked brand new.
2018 年 3 月に 1 泊滞在
Tony H Gmからの返信 (投稿日 : 2018 年 3 月 21 日)
Good Morning, Many thanks for your comments and review, we are striving to upgrade our Hotel and are very pleased your room. We look forward to seeing you again.

8/10 (良い)

Glyn、Swansea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I'll happily use it again
An excellent experience and I hope to stay there again on my next visit to Huddersfield. The room was clean and comfortable and also very quiet, and the friendly staff were all excellent. I didn't dine there so can't comment on that.
2018 年 3 月に 1 泊滞在
Tony H GMからの返信 (投稿日 : 2018 年 3 月 21 日)
Many thanks for taking the time to post this review We are constantly improving the facility's we offer, we are pleased this is reflecting in our positive feedback. We currently have no breakfast or dinning facility's but we have an excellent restaurant attached to the Hotel. We look forward to seeing you again on your next visit.

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent all round Hotel.
Good location. Decent hotel for price. Would stay again if ever in Huddersfield.
2018 年 2 月に 1 泊滞在
Tony Hodges GMからの返信 (投稿日 : 2018 年 2 月 22 日)
Many Thanks Kieth for you valued review, we are pleased you enjoyed your stay and would consider us again.

8/10 (良い)

Bernie、South Wales

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Value hotel
Sadly the hot water failed in the morning but they fixed it and allowed me back to shower later. Would be nice to have breakfast. All the staff were really friendly and very helpful.
2018 年 2 月に 1 泊滞在
Tony Hodges GMからの返信 (投稿日 : 2018 年 2 月 22 日)
Many thanks for taking the time to review your stay and allowing us to rectifie the temporary water problem. Once the totally refurbishment is completed we will be offering Breakfast to all our guests. Many thanks once again.

4/10 (不満)

Gym Buddy、Nottingham

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Bad experience
Little lifting in room, no main mirror for drying hair or applying makeup. Limited plug sockets. No towels! Very noisy throughout the night until 5.am. Staff were very polite but hotel was very disappointing.
2017 年 12 月に 1 泊滞在

10/10 (非常に良い)

Lanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really good
It was great! I received an upgrade, my room was recently renewed and very comfortable.
2017 年 12 月に 2 泊滞在
Hi Lanna, Thank you for your kind words, it was our please to have you staying with us. We hope that you will stay with us in the future. Tony Hodges GM

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 11 月に 1 泊滞在

10/10 (非常に良い)

Sophie Williams

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel, would definaty stay again!
Had a great stay at this Hote. Lovely sized room, very clean and the bed was so confortable! Also all staff where very helpful & friendly. Only down side at first glance was I would have loved a breakfast service but due to the position of the hotel there where many other places to chose from so it didn't effect me in the end. Overall I would definatly recommend & stay here again.
2017 年 11 月に 2 泊滞在
Tonyhからの返信 (投稿日 : 2017 年 11 月 14 日)
Hi Sophie, Many thanks for your review and comments, we will be offering breakfast in the new year when our refurbishment program has been completed. We look forward to seeing you on your next visit.

8/10 (良い)

Ken、Cumbria

良かった点 : 清潔度、スタッフとサービス、客室の快適度
No frills comfortable hotel in a nice town
Stayed two nights here and enjoyed them both. There's nothing flashy about the hotel or conveniences but it was clean, staff friendly, comfortable and nice. I will stay here again.
2017 年 10 月に 2 泊滞在
Hudds Hotelからの返信 (投稿日 : 2017 年 11 月 9 日)
Good Morning, Many thanks for your kind review, we are consistently improving our facility's for our guest and we look forward to seeing you again.