Bar (on property)

Reviews of Monterey Plaza Hotel & Spa

4.5 out of 5
Monterey Plaza Hotel & Spa
400 Cannery Row, Monterey, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1084 out of 1414 reviews" "
Rating 8 - Good. 196 out of 1414 reviews" "
Rating 6 - Okay. 74 out of 1414 reviews" "
Rating 4 - Poor. 39 out of 1414 reviews" "
Rating 2 - Terrible. 21 out of 1414 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Mar 2024

10/10 Excellent

Dhammika

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bishal

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing
Stayed 1 night in Mar 2024

8/10 Good

Baljinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rhonda

Traveled with partner
Matthew was amazing. He checked us in for our stay and was very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome 😊😊👌👌
Stayed 1 night in Mar 2024

8/10 Good

Mariano

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level of service and genuinely kind staff all around. I was traveling alone and felt very comfortable with engaging staff and using hotel facilities. The Spa was incredible- I felt lime I was the person in the commercial! So very luxurious without being stodgy. Perfect for what was a much needed escape from the everyday to celebrate life with a pampered relaxation.
Stayed 4 nights in Mar 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quality hotel. Nespresso and real coffee cups. No paper or plastic. Separate vanity area with appointments for us girls. No sharing the bathroom, standing in the hall or leaning over the desk to be by a mirror or lighting. Beautiful and very near the water
Stayed 1 night in Mar 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, but I feel like it was a waste of money for me. I paid extra for an ocean view, but the room was above the ocean which meant 2 things: you didn't have a view of the waves and at night, the waves breaking on the rocks below were actually so loud that I had to use a noise machine to get to sleep. Also, the only parking option was valet which I find inconvenient, not to mention an added cost to an already very expensive stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was perfect….including our housekeepers.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Amenities
Friendly staff, scenic view, great food, clean room, attentive service
Stayed 2 nights in Mar 2024

10/10 Excellent

Dawn, Appleton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Sophia

The staff are nice and friendly, room is spacious , quiet and clean. We really enjoyed the stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maggie

Stayed 3 nights in Feb 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities at this hotel are top notch. The hotel staff were exceptionally nice and helpful. The restaurants were all fabulous. It is a wonderful place to stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views. Wonderful location. Delicious food. Hated to leave.
Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great!
Stayed 1 night in Feb 2024

10/10 Excellent

Ashwina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Sanjiv, Highlands Ranch

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping always knocked on our door after 4 pm (check in time). They should be cleaning all rooms between check out times and check in times (between 12 and 4 ) They should not be disturbing customers after they have checked in Also make sure when cars come in and give their cars to Valet, let them know how much its going to cost for Valet Parking so its not a surprise when you are paying the bill. 44$/day is a lot for Valet parking and I would have appreciated it if it was made clear to me before parking it. I don't think I will ever come back to this hotel again., Sanjiv
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Stayed 2 nights in Feb 2024

10/10 Excellent

Qin, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

noshin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Valentine getaway! Mathew at reception also made our stay magical! Highly recommended!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandy, Vallejo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I keep coming to this hotel because he’s so beautiful and elegant. Also very kid friendly. I love the way that the staff greeted my kids they give little gifts at the moment of checking in and our bathroom so beautiful
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding choice when visiting Monterey. Beautiful location and you can walk to everything!
Stayed 2 nights in Feb 2024

10/10 Excellent

Cathrin

Stayed 1 night in Feb 2024

10/10 Excellent

Sadia, tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Edmond

Stayed 2 nights in Feb 2024

10/10 Excellent

FRED

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2024

8/10 Good

Wen S.

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good room, but the price is too high.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful and worth every penny to have the balcony
Stayed 1 night in Feb 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Customer Service! Beautiful view!
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Monterrey plaza & hotel. Staff were very helpful & attentive. We enjoyed the quiet nights of ocean waves.
Stayed 2 nights in Feb 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Feb 2024

10/10 Excellent

Mitchell, Santa Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room was well maintained and very clean. Service and staff were perfect. They just know how to run a great hotel. We ate at the restaurant for breakfast which was very good. Plus got some coffee at the small coffee shop on the property. All good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Dec 2023

10/10 Excellent

Mingyu

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beat
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark, Tracy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hh
Stayed 1 night in Jan 2024

10/10 Excellent

Karen Babas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024