レストラン

パークロイヤル ダーリングハーバー, シドニーの口コミ

4.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1006 件の口コミ中 606 件が非常に良い" "
評価 8 - 1006 件の口コミ中 254 件が良い" "
評価 6 - 1006 件の口コミ中 91 件が普通" "
評価 4 - 1006 件の口コミ中 32 件が不満" "
評価 2 - 1006 件の口コミ中 23 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Ryoko

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
スタッフはみんな親切でよかった ただ眺望が期待はずれで隣のオフィスからまる見えだったのが残念でした
2024 年 4 月に 3 泊滞在

8/10 (良い)

Emiko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
シドニーの中心部でタウンホールの駅に近く、ダーリングハーバーや中華街には歩いて行けます。地下鉄、バス、ライトレールに乗ればどこにでも行けるので、観光もしやすいです。 周りはコンビニやスーパーがあり便利です。 ホテル内は清潔で気持ちよく過ごせました。スタッフも新設に対応してくれます。 シャワーがレインシャワーでウォシュレットはありません。
2024 年 2 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Emiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our location close to local hubs, shops and transport options. We hope to see you again very soon.Sincerely,

8/10 (良い)

TAKEDA

良かった点 : 清潔度
2024 年 3 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear TAKEDA,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 (非常に良い)

Emiko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Emiko,Thank you for choosing PARKROYAL Darling Harbour and for taking the time to rate your experience with us.We are delighted to hear that you had a fantastic stay and that we met or exceeded your expectations. Your satisfaction is our top priority, and we are thrilled to receive your 5-star rating.We look forward to welcoming you back on your next visit to Sydney.Regards

8/10 (良い)

HIROKO

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
部屋が綺麗で、バスタブもついていたので、疲れを癒すことができます。 近くに公園があり、朝の散歩に最適です。 最寄りの駅までは坂道です。
2024 年 2 月に 6 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear HIROKO, Thank you for taking the time to leave your feedback following your recent stay at PARKROYAL Darling Harbour.We are delighted to hear that you found your room clean and comfortable, and that you enjoyed the bathtub facilities for relaxation. It's wonderful to know that you appreciated the nearby park, offering a serene environment for your morning stroll.Regarding the slope to the nearest station, we understand that it may present a challenge for some guests, and we appreciate your feedback on this matter.We hope to welcome you back for another enjoyable stay in the future.Regards

10/10 (非常に良い)

YUKI

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
パジャマは大人用のバスローブのみ、歯ブラシはついていませんでした。エコがなされていて好印象です。 フロントスタッフも、ベルボーイもコンシェルジュの対応もよく、快適でした。 部屋もきれいで、広くて、シャワールームにバスタブもついているので、ファミリーでも快適に過ごせました。 また、近くに公園があるのが我が家には大ヒット。 Town Hall駅からも徒歩5分程度と近く、動きやすかったです。
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Yuki, Thank you for taking the time to share your feedback regarding your recent stay at PARKROYAL Darling Harbour.We're pleased to hear that you had a comfortable stay with us and that you appreciated the cleanliness and spaciousness of your room, as well as the amenities provided. We strive to offer eco-friendly options and are glad this made a positive impression on you.It's also great to know that our staff members, including the front desk, bellhop, and concierge, provided helpful and comfortable service throughout your stay. We'll be sure to pass along your kind words to them.We're glad you enjoyed the convenience of our location near Town Hall Station and the nearby park. Your satisfaction is important to us, and we hope to have the opportunity to welcome you and your family back for another pleasant stay in the future.Regards

8/10 (良い)

Hiroyuki

家族旅行
良かった点 : 清潔度、スタッフとサービス
シドニー市内の観光地の、どこに移動するにも便利でした。食事も近くにたくさん店が有り困りませんでした。スタッフの対応も十分です。海外のホテルに有りがちなシャワーの水量の弱さが残念でした。
2024 年 2 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Hiroyuki, Thank you for choosing PARKROYAL Darling Harbour for your recent stay and for taking the time to share your feedback.We're glad to hear that you found our hotel convenient for visiting Sydney's tourist spots and that you enjoyed the nearby dining options. Additionally, we appreciate your kind words about our responsive staff.We apologise for the inconvenience you experienced with the water flow in the shower. Please know that we take your feedback seriously, and we will work to address this issue to ensure a more satisfactory experience for our guests in the future.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better stay.Regards

10/10 (非常に良い)

Takumi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Takumi, Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.Regards

10/10 (非常に良い)

Mika

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Mika, Thank you so much for the 5 out of 5 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognised. We hope to continue exceeding your expectations in the future.Regards

6/10 (普通)

Keiichi

2023 年 12 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Keiichi, Thank you for taking the time to share your rating. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short based on your rating and apologise. We hope that you give us an opportunity to welcome you back to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,

10/10 (非常に良い)

Onamazu

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is excellent. The Town hall train station & light rail station are nearby. China Town is nearby. Woolworth super market is also nearly. And quiet in the night time. The buffet in the morning is good enough to enjoy taste. The staffs are friendly and provide high quality of service. One of the light in the bath room was not working and emitted noisy sound. When I asked to check and repair to the reception in the morning time, it was repaired in the afternoon when I returend to the hotel. Good job.
2023 年 11 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Onamazu, Thank you for taking the time to share your detailed and positive review of your recent stay at PARKROYAL Darling Harbour. We're delighted to hear that you enjoyed our excellent location, with convenient access to Town Hall train station, the light rail station, China Town, and Woolworth supermarket. It's great to know that you found the surroundings peaceful at night, contributing to a restful stay. We're glad you had a satisfying experience at our morning buffet and that our staff's friendliness and high-quality service left a positive impression on you. Your kind words are truly appreciated.We apologise for the inconvenience regarding the bathroom light issue, but we're pleased that our team promptly addressed and resolved the matter during the afternoon. We appreciate your understanding and patience in this regard.Your feedback is valuable to us, and we look forward to the opportunity to welcome you back to PARKROYAL Darling Harbour for another enjoyable stay.Regards

10/10 (非常に良い)

Hideyuki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Hideyuki, Thank you so much for the 5 out of 5 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognized. We hope to continue exceeding your expectations in the future.Regards

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Poor experience
Took 15 - 20 mins to check in. In addition, the cleaner suddenly entered the room while my partner was still sleeping. Very disappointed
2023 年 10 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Tetsuya, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour. We sincerely apologise for the inconveniences you encountered during your visit and understand that these instances have left you disappointed.We deeply regret any delays you experienced during the check-in process. As a team, we strive to provide efficient and seamless service to all our guests, and it is disheartening to hear that we fell short on this occasion. Rest assured, this is not indicative of the service standards we strive for and are known for.Regarding the incident with the cleaner entering the room while your partner was still sleeping, we apologise for the intrusion and any discomfort caused. Our housekeeping team has strict protocols in place to avoid such situations, and we will be conducting a thorough investigation internally to address this matter appropriately.We appreciate your feedback, as it helps us identify areas where we can enhance our guests' experiences. We hope this isolated incident won't deter you from choosing PARKROYAL Darling Harbour in the future. Thank you once again for bringing these issues to our attention. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back.Regards

8/10 (良い)

Ayano

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
従業員がとてもフレンドリーで良かった
2023 年 9 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Ayano, Thank you for sharing your positive experience at PARKROYAL Darling Harbour. We're delighted to hear that you found the employees to be very friendly and nice during your stay. Our team takes pride in providing exceptional service to ensure a memorable stay for our guests. We appreciate your kind words and look forward to welcoming you back for another pleasant stay in the future.Regards

10/10 (非常に良い)

Mutsuko

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Mutsuko, Thank you so much for the 10 out of 10 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognized. We hope to continue exceeding your expectations in the future.Best Regards

10/10 (非常に良い)

KOJI

I enjoyed relaxed stay. One problem was refrigerator was broken. But it was replaced soon.
2023 年 9 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Koji, Thank you for staying with us at PARKROYAL Darling Harbour and for taking the time to share your feedback. We are thrilled to hear that you enjoyed a relaxed stay with us.We apologise for the inconvenience caused by the broken refrigerator in your room. However, we are glad to know that our team swiftly addressed the issue by replacing it promptly. Your satisfaction is our priority, and we appreciate your understanding in this matter.We hope this did not detract too much from your overall experience with us, and we would be honoured to welcome you back for another memorable stay in the future. Thank you once again for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Regards

8/10 (良い)

Kiyoshiro

家族旅行
良かった点 : 清潔度、スタッフとサービス
easy access to town hall
2023 年 8 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Kiyoshiro, Thank you for sharing your positive feedback about PARKROYAL Darling Harbour. We are thrilled to hear that you found our hotel to be conveniently located with easy access to Town Hall. We hope to have the pleasure of welcoming you back in the near future for another wonderful experience.Regards

10/10 (非常に良い)

Hiroshi

2023 年 8 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Hiroshi, Thank you so much for the 5 out of 5 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognized. We hope to continue exceeding your expectations in the future.Best Regards

6/10 (普通)

Shoji、Meguro-Ku

カップルで旅行
可もなく不可も無く。ANAの乗務員の宿となっているようです。
2023 年 8 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Shoji Thank you for sharing your feedback of your stay with us at PARKROYAL Darling Harbour. The statement "Neither possible nor impossible" implies that something may fall into a grey area, where it is neither completely possible nor completely impossible. In this case, you mention that the situation seems to be an inn for ANA crew, we do have the honour of being the preferred hotel for ANA in Sydney. We apologize if you found their presence overwhelming or if you were inconvenienced in any way. Thank you for reviewing your stay. Kindest regards,

4/10 (不満)

HAGIWARA

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
スタッフの対応が良かったが、ホテル内のレストランが少い。周辺の案内地図がもっとわかりやすいものがあると良かった。
2023 年 7 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Hagiwara, Thank you for sharing your feedback. We greatly appreciate your positive comments about our staff and their service. We apologize for any inconvenience caused by the size of our restaurant. We understand that having a more spacious dining area would enhance your experience, and we will consider your suggestion for improvements in the future.Regarding the map of the area, we apologize for not providing a more informative one. We strive to assist our guests in exploring the surrounding area, and we will certainly take your feedback into account.We appreciate your valuable input and thank you for choosing to stay with PARKROYAL Darling Harbour. We hope to have the opportunity to welcome you back in the future, and we will make every effort to ensure your next stay is even more enjoyable.Regards

8/10 (良い)

SACHIYO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
立地が便利、朝食が良い。
2023 年 7 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 7 月 12 日)
Dear SACHIYO, Thank you for your feedback. We're delighted to hear that you enjoyed your stay at PARKROYAL Darling Harbour and found our location convenient. We take pride in providing excellent service, and we're thrilled that our restaurant staff made a positive impression on you with our offerings. We hope to welcome you back soon.Best Regards

10/10 (非常に良い)

Kazuaki

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed with my family. It’s good for little kids to stay. Breakfast place has high chair, kids plate and cutlery. Lots of variety of foods we can choose. Room was clean and had nice view of urban Sydney buildings. All staff kindly helped us during the stay.
2023 年 7 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 7 月 9 日)
Dear Kazuaki, Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear that you enjoyed your experience with us on this occasion, especially our friendly and helpful staff. We are pleased that you and your family appreciated the small gestures from the team . We appreciate your review, and we do look forward to hopefully welcoming you back to the hotel again in the future. Kind Regards

8/10 (良い)

Tomohiro

2023 年 6 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Tomohiro, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.Best regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋が広く快適
シドニー市内ですが部屋も広く快適です。 最寄りの駅までは坂道を数分のぼる必要はありますが、帰りは下りになるので苦になりません。 ラウンジの女性が親切でした。 ただでシャワーだけですので、湯船があるとよかったです。
2023 年 5 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Anonymous, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at PARKROYAL Darling Harbour. Our goal is always to exceed your expectations and happy that our convenient location and club lounge team did just that. If there’s anything we can help you with during your next visit like assigning a room with a tub, please don’t hesitate to let us know once you have made a booking. We look forward to your return.Kindest regards,

6/10 (普通)

Satoru

出張, グループ旅行
気になった点 : 施設のコンディションと設備
シャワー室が非常に狭い。隣の部屋の声がよく聞こえてうるさい。
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
掃除が行き届いている。スタッフの方たちも素晴らしい。朝食が美味しかった。 観光するのに、距離がちょうどいい。
2020 年 3 月に 3 泊滞在
Reservations からの返信 (投稿日 : 2020 年 4 月 8 日)
Good Morning, Thank-you for your kind feedback, it is most appreciated.

10/10 (非常に良い)

Naveena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient hotel to explore around the Darling Harbour area. A wee bit tricky to find if driving just due to the layout of the roads around it. We did get upgraded to a superior room which was much better than a standard room. Valet parking was handy - and possibly very popular as it was full by the evening, Would certainly stay here again.
2024 年 4 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Naveena, Thank you for your review of PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel to be very convenient for exploring the Darling Harbour area. We understand that navigating the surrounding roads can be a bit tricky, but we're glad you were able to find us. It's wonderful that you enjoyed your upgrade to a superior room and found it to be much better than a standard room. We're also pleased to hear that our valet parking service was handy for you.We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay!Regards

10/10 (非常に良い)

Matt

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great family evening staying at the Park Royal. Our stay was comfortable our queen room as described with a full shower and bath in the ensuite, parking by the valet was wonderful and efficient and room service was quick and friendly. check in and check out was also pleasant and efficient
2024 年 4 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Matt, Thank you for taking the time to share your experience of your recent family evening at PARKROYAL Darling Harbour.We are delighted to hear that you had a great stay with us and that your queen room was comfortable, meeting your expectations. It's fantastic that you found our valet parking service to be wonderful and efficient, providing you with convenience during your stay. We're also pleased to know that you enjoyed the quick and friendly service from our room service team.We appreciate your kind words regarding the efficiency of our check-in and check-out process. Ensuring a smooth and pleasant experience for our guests from arrival to departure is always a top priority for us.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future.Regards

8/10 (良い)

Ai ling

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect for everything around , Transport is very close, Chinatown is Walking distance
2024 年 4 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Ai Ling, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that our hotel's location suited your needs perfectly and that you found it convenient for exploring the surrounding attractions. It's great to know that the proximity to transport options and Chinatown made your stay even more enjoyable.We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.Regards

10/10 (非常に良い)

sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was lovely
2024 年 4 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Sandra,Thank you for your brief but positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are glad to hear that you found your experience lovely. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Regards

10/10 (非常に良い)

sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great could not fault them
2024 年 4 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Sarah, Thank you for your positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are thrilled to learn that you had a wonderful experience with us and that everything met your expectations. Your satisfaction is our top priority, and we are glad to have provided you with a faultless experience.We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the future.Regards

10/10 (非常に良い)

Vanessa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I could not fault the Parkroyal. The breakfast was excellent. Every staff member was friendly and helpful. Several staff members went out of their way to assist. The rooms were well maintained, clean and well equipped. I would definitely stay there again.
2024 年 4 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Vanessa, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an excellent stay with us and that you enjoyed our breakfast offerings and the service provided by our staff. It is our goal to ensure that every guest feels welcomed and valued during their stay.Your kind words motivate us to continue delivering exceptional service and maintaining our high standards. We look forward to welcoming you back for another enjoyable stay in the future.Regards

10/10 (非常に良い)

April

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Beds and breakfast were amazing! I’d definitely stay here again.
2024 年 4 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear April, Thank you for your wonderful feedback about your recent stay at PARKROYAL Darling Harbour!We're delighted to hear that you found our beds comfortable and enjoyed our breakfast offerings. Providing a comfortable and relaxing experience for our guests is one of our top priorities, and we're glad we could exceed your expectations in this regard.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Regards

10/10 (非常に良い)

Gabriele

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super schönes Hotel
2024 年 4 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Gabriele , Thank you for your feedback on your stay at PARKROYAL Darling Harbor!We are very pleased to hear that you enjoyed our hotel and that you were satisfied with your stay. We hope to welcome you back soon!Regards

10/10 (非常に良い)

Varun

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Darling Harbor is just across the road.
2024 年 4 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Varun, Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour!We're pleased to hear that you found our location convenient, with Darling Harbour just across the road. Our proximity to this iconic area allows our guests to easily explore and enjoy all the attractions and activities it has to offer.We hope you had a memorable time exploring Darling Harbour and we look forward to welcoming you back for another enjoyable stay in the future.Regards

8/10 (良い)

Ruwan

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great and friendly staff. Tucked away from the hustle and bustle yet central to it all.
2024 年 3 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Ruwan, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour!We are delighted to hear that you enjoyed the friendly service provided by our staff and found our location to be both central and peaceful. It's always our aim to ensure our guests have a comfortable and convenient experience, and we are glad to hear that we succeeded during your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Regards

6/10 (普通)

Cheryl

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed in an executive suite and it was unremarkable. I expected more. The location is not ideal but if you can walk a few miles, you will be able to get to most tourist attractions and some dining areas.
2024 年 3 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Cheryl, Thank you for sharing your feedback regarding your recent stay in one of our executive suites at PARKROYAL Darling Harbour. We apologise if your experience did not meet your expectations.We regret to learn that you found the suite to be unremarkable. Your comfort and satisfaction are of utmost importance to us, and we will certainly take your comments into consideration as we continuously strive to improve our offerings.Regarding the location, while we're glad to hear that you found it accessible to various attractions, we apologise if it was not ideal for your preferences. We appreciate your feedback on this matter.Should you choose to stay with us again, we would welcome the opportunity to ensure a more enjoyable experience for you.Regards

8/10 (良い)

wai kwan

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
quiet & convenient area.staff are nice.
2024 年 4 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Wai Kwan,We sincerely appreciate you dedicating time to provide valuable feedback on your recent stay at PARKROYAL Darling Harbour. It brings us great joy to learn that you found our central location and the service delivered by our staff to be complementing of your stay.We do hope to host you again soon.Kind Regards,

8/10 (良い)

Alyss

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pros: 1. Bed and pillows are so comfy. 2. Room is spacious and smells good. 3. 8-10 minute walk to Town Hall Station. Cons: 1. Breakfast is good but the same everyday. If you'll stay for more than 3 days, do not avail breakfast when you book. 2. Don't look under the bed. Carpet is dirty. 3. Dental kit is only available upon request.
2024 年 3 月に 6 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Alyss,Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear that you enjoyed your experience with us on this occasion, though it is disappointing to hear the feedback regarding the carpet in the room. These comments will be passed through to our housekeeping department to review. We appreciate your commends, and we do look forward to hopefully welcoming you back to the hotel again in the future.Kind Regards,

10/10 (非常に良い)

Jessica

2024 年 4 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Antonia,Thank you for your great rating for your recent stay at PARKROYAL Darling Harbour. We are glad you enjoyed your stay and hope we can host you again in the near future.Kind Regards,

10/10 (非常に良い)

Taylah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was very spacious. Bed was comfortable. Was able to check-in early and all the staff were friendly.
2024 年 3 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Taylah,Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay in our spacious rooms with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Kind Regards,

10/10 (非常に良い)

Kerry

良かった点 : スタッフとサービス、施設のコンディションと設備
The front desk staff and bellman are very friendly, efficient and knowledgeable of area. Great location to walk everywhere
2024 年 3 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Kerry,Thank you for your rating and feedback about your stay. We are glad you enjoyed your time with us, our great location and received the friendly service we are proud to provide.We hope to host you again soon.Kind Regards,

10/10 (非常に良い)

behzad

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our recent stay, as visitors from Canada, was nothing short of amazing. Situated close to all the sightseeing spots, we found the location incredibly convenient. The staff's helpfulness exceeded our expectations, and the breakfast provided was both delicious and varied. Daily room service ensured our accommodations remained pristine. Despite a minor issue with the shower tap, the staff promptly upgraded our room, demonstrating their commitment to VIP treatment for all guests. For fellow Canadians planning a visit, we highly recommend this establishment for a memorable stay.
2024 年 3 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Behzad,Thank you for taking the time to share your positive experience with us at PARKROYAL Darling Harbour. We are thrilled to hear that our staff provided exceptional service and made you feel welcomed and taken care of. Thank you for recommending us to others, we look forward to welcoming you again another time.Kind Regards,

10/10 (非常に良い)

Stevie

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very happy with my stay
2024 年 3 月に 2 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Stevie,Thank you for your 5 out of 5! We are glad that you were so happy with your stay and hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Steve is a fabulous concierge! He was very helpful with getting rides and directions to walking areas. You have a gem in him.
2024 年 3 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear NancyThank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Your kind words will certainly be passed on to Steve. He will be glad to know you had a great stay.We hope to see you again very soon.Kind Regards,

10/10 (非常に良い)

Johnson

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to city center
2024 年 3 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Johnson,Thank you for your rating of your recent stay at PARKROYAL Darling Harbour and that you enjoyed your time with us. We hope to continue create memorable experiences for your moving forward.

10/10 (非常に良い)

Matthew、ADELAIDE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is central to most attractions and is within walking distance of them.
2024 年 3 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We hope to see you again very soon.Kind Regards,

8/10 (良い)

Alexander

出張, カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice people!
2024 年 3 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Alexander,Thank you for choosing PARKROYAL Darling Harbour and your kind words about our people. Our team is proud to provide great customer service and we are glad that you felt well with us during your stay.We hope to welcome you back again soon.Kind Regards,

10/10 (非常に良い)

HUIMIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tour picked up place.
2024 年 3 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear HUIMIN,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We are a central point for many tours, making it very easy for our guests.We hope to see you again very soon.Sincerely,

10/10 (非常に良い)

Natarajan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very courteous staff ! Good sized rooms and convenient location !!
2024 年 3 月に 4 泊滞在