Dear Seibee,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Kind regards,Andrew Maynard, General Manager

Dear Takuya,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Kind regards,Andrew Maynard, General Manager

Hiromi様。この度は、Novotel Melbourne on Collinsにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しをお待ちしております。Andrew Maynard, General Manager

Shoji 様この度は、Novotel Melbourne on Collins をご利用いただき、また、お言葉をお寄せいただきまして、誠にありがとうございました。当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しをお待ちしております。Andrew Maynard, General Manager

Dear Kazuki, Thank you for your kind review. Glad to hear you enjoyed your stay with us! We hope to be able to welcome you back to Melbourne again soon. Warm Regards, Andrew Maynard General Manager

Dear EMIRI, Thank you for the 5 star review! We hope to be able to welcome you back to Melbourne again soon. Warm Regards, Andrew Maynard General Manager

Dear Kotaro, Thank you for making the time to provide a rating of your recent stay.We hope to be able to have the opportunity to welcome you back and demonstrate we can exceed your expectations.Regards,Andrew MaynardGeneral Manager

Thank you for having chosen to stay with us. The team wishes you continued safe and happy travels. Novotel on Collins

Thank you for the 10 star review, Always have happy travels. Novotel Team

Thank you for your recent patronage and for you review. We wish you safe travels and happy times. Novotel Team

Thank you for staying with us. Continue with safe travels. Novotel team

Thank you for the 5 out of 5 star review, you encourage us. Stay well and have happy travels. Novotel Team

Thank you for providing feedback. Stay safe on all your travels. Novotel Team

Thank you for your feedback. Pleased you had a good time in the heart of the city. Novotel Team

Thank you for your feedback , always have safe travels. Novotel Team

Thank you for your feedback, always have safe and happy travels. Novotel Team

Thank you for your positive review. Always be safe on all your travels. Novotel Team

Thank you for having stayed with us. We wish you safe and happy travels. Novotel Team

Thank you for providing feedback, always be safe on all your travels. Novotel Team

Thank you for having visited with us. Be safe on all your travels and love exploring. Novotel Team

Thank you for the encouraging 5 out of 5 star review. Enjoy your travels. Novotel Team

Thank you for the review. Always be safe when travelling and have fun. Novotel Team

Thank you for the 10 star review, appreciate your encouragement. Stay well and enjoy exploring. Novotel Team

Thank you for the amazing review, we love the encouragement. Always be happy and safe when travelling. Novotel Team

Thank you for offering helpful feedback. Any comments that helps us to be better are appreciated. Nootel Team

Thank you for the feedback and always enjoy save travels. Novotel Team

Thank you for your feedback. Keep on enjoying your travels. Novotel Team

Thank you for providing feedback. Novotel Team

Thank you for providing feedback. Novotel Team

Thank you for providing a review and always have fun. Novotel Team

Thank you for your feedback, have safe travels. Novotel Team

Thank you for your encouraging review. Novotel Team

Thank you for your feedback. Always have good travels.

Thank you very much for staying with us. Arigatou-gozaimasu. We hope to see you again. Do have a wonderful day in Japan,too. Mata oaidekiru koto wo tanoshimi ni siteimasu! Guest relations Mika Sato

Thank you for your feedback. Novotel Team

Thank you for your feedback. Always be safe. Novotel Team

Thank you for your feedback. Have fun travelling and exploring. Novotel Team

Thank you for your feedback. Novotel Team

Dear Shanon,Thank you for such a positive review.Our location is one of the things we are very proud of about our hotel.We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.It would be our pleasure to have you return on another occasion. Very best wishes,Andrew Maynard, General Manager

Dear Deanna,Thank you for your feedback.We are thrilled to know that you found our beds very comfortable and our staff friendly and helpful. It's also wonderful to hear that our cocktails and buffet breakfast were to your satisfaction, contributing to a delightful experience.At Novotel Melbourne on Collins, we pride ourselves on delivering exceptional service and it's gratifying to know that we met your expectations in many ways. We are looking forward to your next visit, where we hope to exceed your expectations once again.All the best.Andrew Maynard, General Manager

Chère Florence,Merci de nous faire part de votre retour d'expérience.Nous sommes ravis d'apprendre que le professionnalisme et la gentillesse de notre personnel du restaurant ont contribué à rendre votre expérience agréable.Nous regrettons cependant que l'accueil n'ait pas été à la hauteur de vos attentes et nous nous excusons pour l'oubli de salutation. Soyez assuré que l'accueil chaleureux de nos hôtes est une priorité pour nous. Concernant la propreté de votre chambre, nous sommes désolés d'apprendre votre découverte et nous prenons note de vos commentaires afin de renforcer notre protocole de nettoyage. Le bien-être de nos clients est essentiel, et chaque chambre fait l'objet d'une attention méticuleuse.Nous sommes heureux que la diversité de notre petit déjeuner vous ait plu. Cependant, il semble que la qualité du lait au chocolat et du café n'ait pas été à la hauteur. Nous apprécions vos retours et chercherons à améliorer ces aspects. En définitive, savoir que vous gardez un bon souvenir de votre séjour chez nous nous remplit de joie et nous espérons avoir l'opportunité de vous accueillir à nouveau pour une expérience encore plus satisfaisante.Au plaisir de vous recevoir à nouveau pour un séjour 100% réussi,Andrew Maynard, General Manager

Dear Siham,Thank you for sharing your opinion of your stay with us.It is rewarding to know that you appreciated the space and amenities of your room; and that you had a pleasant stay.The reviews of our guests are very important to us and we have shared your comments with the entire team.We look forward to the opportunity to welcome you back for another memorable stay. Warm regards,Andrew Maynard, General Manager

Dear Ehsan,Thank you for positively reviewing your stay.We're delighted to hear that our staff's professionalism and politeness stood out during your stay. It's wonderful to know that our central location added convenience to your visit, and we're glad you found your room clean and tidy. Our commitment to guest satisfaction is reflected in the thoughtful service you mentioned, ensuring your comfort even with a 'do not disturb' sign. Additionally, it's great to hear that our breakfast buffet was to your satisfaction, offering a good start to your day.We look forward to the pleasure of seeing you again in the future. Kind regards,Andrew Maynard, General Manager

Dear Peta,We thank you for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Andrew Maynard, General Manager

Dear Aiden,Thank you for taking the time to share a review.We're pleased to hear that you found our hotel to be overall good, which reflects our team's commitment to providing a comfortable and enjoyable stay. While we regret that you were disappointed about the additional charge for barista coffee despite including breakfast in your room rate, we appreciate your feedback and strive to ensure our guests feel the value in all services we provide. Please rest assured that we continually review our offerings to enhance our guest experience.We hope we have the opportunity of seeing you again in the future.Kind regards,Andrew Maynard, General Manager

Dear Cristie,Thank you for your review.We are sorry that your stay with us did not match your expectations. The comfort and satisfaction of our guests are of the utmost importance to us and we are sorry that you did not make us aware of any of your concerns during your stay, as we would have tried to find you a satisfactory and prompt solution.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Andrew Maynard, General Manager