Lobby sitting area

Reviews of Baymont Inn & Suites by Wyndham Lafayette/Purdue Area

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 355 out of 1002 reviews" "
Rating 8 - Good. 370 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 77 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for sharing your experience with us! We're delighted that you enjoyed our hotel's great location during your visit. Providing convenient access to attractions and amenities is important to us, and we're thrilled that it enhanced your stay.We appreciate your feedback and look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Manager

10/10 Excellent

James

Traveled with partner
Liked: Property conditions & facilities
Clean and comfortable
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel clean and comfortable during your stay. Your satisfaction is our top priority, and we strive to maintain a welcoming environment for all our guests.However, we apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us, and we'll work diligently to address any areas for improvement.We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Manager

8/10 Good

Toni

Traveled with family
Liked: Amenities
Hotel grounds and hallways were untidy, not the cleanest, but the room was very clean and nice. Good variety for breakfast and clean breakfast area…scrambled eggs, biscuit's and gravy were very good!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you found your room clean and comfortable and enjoyed the variety of breakfast options. However, we apologize for any untidiness in the hotel grounds and hallways. Rest assured, we'll address this with our housekeeping team to ensure a more consistent standard of cleanliness throughout the property. We appreciate your understanding and hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Excellent

giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello giovanni,We are delighted to hear that you had a positive experience during your stay with us. Guest satisfaction is our top priority, and we strive to provide exceptional service to all our visitors. Should you have any feedback or suggestions for improvement, please feel free to reach out to our management team. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room at a great price. I was only in the room about 5 hours. I arrived late and left very early so I didn’t experience much of the hotel. It was clean and comfy, the shower was good. Starbucks right down the road.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Connie,We are delighted to hear that you found our room clean, comfy, and enjoyed the shower during your short stay. It's great to know that our location near Starbucks was convenient for you. Should you have any feedback or need assistance, feel free to reach out to our management team.

10/10 Excellent

Araceli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay during a road trip. Very clean and comfortable beds. Bathrooms clean. Breakfast was good, plenty of everything.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Araceli,We are thrilled to hear you enjoyed the comfort and cleanliness of your stay, especially the beds and breakfast options. Your satisfaction is our priority, and we look forward to welcoming you back for another relaxing visit.

8/10 Good

Charreia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the employees were nice. The only issue was a drunk guest oin the stairwell & outside yelling, but it didnt last very long. I would stay again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Charreia,Thank you for your feedback and positive rating. We're pleased to hear that you found our property clean and our employees friendly. We apologize for the disturbance caused by the other guest, but we're glad it was short-lived. Your understanding is appreciated, and we look forward to welcoming you back for another stay in the future.Sincerely, Hotel Manager

8/10 Good

Ruth

Business traveler
Mediocre nothing special
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Ruth, We regret to hear that your experience did not meet your expectations. We value all feedback as it helps us improve our services for future guests. Your comments will be shared with our team for their review and consideration. Thank you for taking the time to share your thoughts with us.

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub had hair in it. There was barely any hot water during our stay. The sink stop was stuck in plugged position so we could not use the sink. There were stains on bedding. The stairwell smelled like smoke. The heater/AC blew right into my face in bed. The front desk person at check in was clearly not happy to be there and was rude. When we asked her on what side of the building our room was so that we could move our car, she said flippantly that she didn’t know and slid our room keys to us. The property looks run down and dirty. We ate elsewhere. The only good thing is that the front desk guys in the morning when we checked out were super nice. Unfortunately though we will never go back to this hotel.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Michelle, I'm sorry to hear about the challenges you encountered during your stay. We take all feedback seriously. It's great to hear that the front desk team during check-out left a positive impression. Your detailed feedback will be shared with the relevant departments for their review. Thank you for bringing these matters to our attention as we strive to improve our services continuously.

8/10 Good

Adam

Traveled with family
Disliked: Amenities
The room itself was nice , staff was somewhat friendly, the building was in decent shape we were on second floor elevator was kinda sketchy.overall it was pretty good
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Adam, We appreciate your feedback on your recent stay with us. It's great to hear that you found the room nice and the overall condition of the building decent. We will take note of your experience with the elevator for future improvements. Thank you for choosing to stay with us.

2/10 Terrible

Ericka, Indianapolis

Disliked: Staff & service, amenities
Check in was a issue because they was training new hire. So they tried to change me twice for deposit when I already got notification from bank showing deposit was already taken.
Stayed 1 night in Mar 2024
Response from Manager on Mar 3, 2024
Hello Ericka,We apologize for any inconvenience during check-in. Your feedback will be shared with our team for improvement. Should you have any further concerns, please reach out to our management team directly for assistance.

8/10 Good

Andrew

Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Andrew,Thank you for your positive review and for choosing our hotel. We're thrilled to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time here. Room. Neat and clean
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Jeffery,We are delighted to hear you found the room neat and clean during your recent stay with us. Your feedback is greatly appreciated!

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised how neat and clean the facility was. Love the grey overtones in my room.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Jeffery,We're delighted to hear you appreciated our clean facilities and the design of your room. We strive to provide a comfortable and welcoming environment for all our guests. If you have any further feedback or need assistance, please feel free to reach out to our management team.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, no smell, right price
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Michelle,Thank you for taking the time to share your positive experience with us! We strive to provide a clean and comfortable environment at a reasonable price. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Sena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 25, 2024
Hello Sena, Thank you for choosing our hotel for your stay. We appreciate your rating and hope that you had a pleasant experience. If you have any additional feedback or suggestions, we encourage you to reach out to us directly so that we can address any concerns. We look forward to welcoming you back in the future.

10/10 Excellent

Courtnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 23, 2024
Hello Courtnie,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

8/10 Good

Quantez

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Quantez, We appreciate you taking the time to rate your recent stay at our hotel. If you have any further feedback or if there is anything we can do to improve your experience next time, please don't hesitate to reach out to us directly. We hope to welcome you back in the future.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Bruce,Thank you for choosing our hotel for your stay. We hope that you had a pleasant experience with us. If there is anything specific you would like to share about your stay, please feel free to reach out to us. We appreciate your feedback and would love to hear from you.

8/10 Good

Donnie

Business traveler
Windows need fixing everything else was fine
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Donnie,Thank you for your feedback regarding the windows. We apologize for any inconvenience caused during your stay. We suggest reaching out to our management team for further assistance regarding this matter.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far superior to some other hotels at this exit that have same listed amenities...this will be our go-to from now on Everything is in great shape. Enjoyed the good coffee , 24 hour fitness center . Rooms very spacious but cozy with nice carpet and desk.
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello Stanley,Thank you for your kind review and for choosing our hotel as your go-to destination. We are delighted to hear that you found everything in great shape, enjoyed our good coffee, spacious rooms with cozy atmosphere, as well as our 24-hour fitness center. Our team takes pride in providing exceptional amenities and maintaining a welcoming environment. We look forward to welcoming you back in the future.

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the public areas and the room is as clean and cheerful and inviting and new and high quality as the pictures suggest. Breakfast included scrambled, hard boiled eggs, biscuits& gravy, waffles, staff was friendly and efficient, room was spacious with comfortable couch and bed and carpet. Very impressed!
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello Stanley,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our public areas and rooms to be clean, cheerful, inviting, and of high quality, just as depicted in our pictures. It's also great to know that you enjoyed our breakfast selection and found our staff friendly and efficient. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Dear Guest,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on Jan 9, 2024
Hello Christine,Thank you for choosing our hotel for your stay! We are glad to hear that you had a positive experience during your visit. If you have any further feedback or suggestions, please feel free to reach out to us directly. We appreciate your support and hope to welcome you back in the future.

6/10 Okay

Susan

Disliked: Staff & service, amenities
Everything was average,but you need to work on receptionist. When she greeted me,her mouth was so full of food I had a hard time understanding what she was saying. Who the hell does that??
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Susan,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the behavior of our receptionist. Rest assured, we will address this matter internally to ensure better communication in the future. We appreciate your valuable input and hope to have the opportunity to serve you better on your next visit.

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 31, 2023
Hello Leslie,Thank you for sharing your positive experience at our hotel! We are delighted to hear that your stay was problem-free. We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Bruce,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

8/10 Good

Jong In

Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Jong In,We appreciate you taking the time to rate your recent stay at our hotel. We would love to hear more about your experience, so please feel free to reach out to us with any feedback or suggestions you may have. Thank you for choosing our hotel and we hope to welcome you back soon.

2/10 Terrible

Joni L.

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Don’t stay here!!!
Response from Manager on Dec 22, 2023
Hello Joni L., We're sorry to hear about your disappointment with your stay. We value your feedback and would appreciate hearing more about your experience so that we can address any issues. Please reach out to our management team directly to discuss your concerns further.

10/10 Excellent

Marybeth

Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Marybeth,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Eric

Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Eric,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We strive to provide exceptional service and a comfortable stay for all of our guests. We hope to welcome you back soon for another enjoyable visit!

6/10 Okay

jo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No breakfast!!
Great place to stay which is our 2nd time because we take our fur baby to Purdue for chemotherapy. The breakfast was great first time but this am It was as terrible!! Nothing to eat only cereal n waffles the girl was as to busy on her phone. Imagine that ( lazy) last lady rocked. Not sure if we will be going there again. New employees maybe
Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello jo, Thank you for choosing to stay with us during your visit to Purdue. We appreciate your loyalty as a repeat guest. We apologize for the inconvenience you experienced with our breakfast service. Rest assured, we'll address this matter with our team to ensure it doesn't happen again. We hope you give us another chance to exceed your expectations during your future visits to the area.

10/10 Excellent

EDWARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Nice Stay
This was another nice stay. The staff is always polite and attentative, the rooms always clean and well outfitted, the beds clean and comfortable and HVAC unit quiet. A bonus is the breakfast bar filled with comfort food.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello EDWARD,Thank you for choosing to stay with us. We are delighted to hear that you had another enjoyable stay. Our team takes pride in providing polite and attentive service, maintaining clean and well-outfitted rooms, and ensuring comfortable bedding. We are glad that you also enjoyed our breakfast bar filled with comfort food. We look forward to welcoming you back in the future.

10/10 Excellent

Scott, Marquette

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Scott,We appreciate your feedback regarding the convenient access at our hotel. We strive to provide a seamless experience for our guests. Thank you for choosing our hotel and we hope to welcome you back in the future.

2/10 Terrible

Christine

Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello Christine,We're sorry to hear that we fell short of your expectations during your stay. We value your feedback and encourage you to reach out to us directly so we can understand how we can improve. Your satisfaction is important to us and we hope to have the opportunity to make it right.

2/10 Terrible

Tina

Traveled with family
Disliked: Room comfort
Unhappy
The front desk receptionist was very rude, looked unprofessional. Our bathroom smelled of a marijuana told us we had to leave a lobby at 8pm
Stayed 2 nights in Dec 2023
Response from Manager on Dec 6, 2023
Hello Tina, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We strive to provide excellent customer service and a comfortable environment for all of our guests. Please know that we have addressed your concerns with the appropriate team members to ensure these issues are not repeated in the future.

10/10 Excellent

Scott, Marquette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went well
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Scott,Thank you for sharing your positive experience with us! We are thrilled to hear that everything went well during your stay. If there is anything else we can do to make your future visits even more enjoyable, we are always open for suggestions.

8/10 Good

HONG

Traveled with family
Liked: Staff & service
.
Stayed 1 night in Nov 2023
Response from Manager on Dec 1, 2023
Hello HONG,Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you may have experienced during your stay. We take all guest feedback seriously and will use it to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

4/10 Poor

Angel

Traveled with partner
Disliked: Cleanliness, staff & service
Place inside looked deserted. Other than that it was quite and ok.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 22, 2023
Hello Angel,We appreciate your feedback regarding our hotel. We apologize if the appearance of the hotel may have appeared deserted. We aim to provide a tranquil atmosphere for our guests. Thank you for acknowledging that your overall experience was satisfactory. Your comments will be shared with the management for further improvements.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stsy
Very clean , convenient location to almost everything , very quiet , no lingering smell of smoke or weed , lots of parking , good staff, would stay again
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Jim,Thank you for choosing our hotel and sharing your positive experience! We take pride in our cleanliness and convenient location. We're glad you enjoyed the quiet atmosphere and ample parking. Our dedicated staff will be thrilled to hear your kind words. We look forward to welcoming you back for another stay in the future!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello William,Thank you for taking the time to rate our hotel. We appreciate your feedback and are thrilled to hear that you had an exceptional experience during your stay. It was a pleasure having you as our guest and we hope to welcome you back in the future for another extraordinary stay.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Hello Robert,Thank you for taking the time to share your feedback. We appreciate your positive rating and are delighted that you had an exceptional experience during your stay. We strive to consistently provide outstanding service and look forward to welcoming you back for another memorable stay in the future.

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Dave, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.

4/10 Poor

Sherese

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unkept, outdated hotel. Paid $300 for this hotel that was trash
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Sherese,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Steven765585814,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a wonderful experience during your stay. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough handicapped parking. No variety in the breakfast on Saturday and Sunday.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 8, 2023
Hello Karen,Thank you for sharing your feedback regarding the handicapped parking and breakfast variety. We apologize for any inconvenience caused. Our team will take your comments into consideration as we continuously strive to improve our services. Please feel free to reach out to our management for any further assistance.

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 5, 2023
Hello Jennifer,Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconveniences you may have faced during your stay. Guest satisfaction is of utmost importance to us, and we will review your comments with our team to improve our services. Should you have any further concerns, please reach out to our management team directly.

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was average,not bad for an overnite stay.
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello karen,Thank you for choosing our hotel for your overnight stay. We appreciate your feedback and are glad to hear that your experience was average. If there's anything specific that you feel we can improve upon, please don't hesitate to reach out to our management team. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Kim

Stayed 1 night in Oct 2023
Response from Manager on Nov 21, 2023
Hello Kim, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

6/10 Okay

James

Disliked: Cleanliness
The room was ok. No soap. Front desk argued telling me there was. Glad I showered earlier in day before arrival. My wife didn’t and found shower dirty. Even had pubic hair on shower wall.
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello James,We apologize for any inconvenience you experienced during your stay. Our team will address the issues with the soap and cleanliness of the shower to ensure a better experience for our future guests. Thank you for bringing this to our attention.