Great location right next to a metro station in a relatively quiet neighborhood. Restaurants and convenience stores nearby. They reached out in advance to confirm our arrival time (the front desk has limited hours) and greeted us by name when we arrived. Luna was incredibly helpful and provided us with maps and recommendations in English. We were able to store our luggage after checkout. They even allowed us to store rented bikes at the hotel overnight, which enabled us to explore more of Kyoto than would otherwise have been possible. Everything was very clean, and our twin, apartment-style room was comfortable and larger than any other we saw during our visit to Japan. Highly recommended!