屋内プール

スプリングヒル スイーツ キングマン ルート 66の口コミ

3 out of 5

口コミ

8.8

非常に良い

評価 10 - 900 件の口コミ中 521 件が非常に良い" "
評価 8 - 900 件の口コミ中 266 件が良い" "
評価 6 - 900 件の口コミ中 73 件が普通" "
評価 4 - 900 件の口コミ中 24 件が不満" "
評価 2 - 900 件の口コミ中 16 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

9.0/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

FUMIKO

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Hello FUMIKO,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

10/10 (非常に良い)

Masao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2018 年 8 月 12 日)
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
旅の途中に滞在
家族四人で滞在。子は8歳と4歳。 清潔で快適に夜を過ごせました。スタッフの態度も良好でした。

10/10 (非常に良い)

Vagabond、Shiga

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コストパフォーマンス抜群
Grand Circleを回る起点にしました。場所も分かりやすくスタッフも親切。車で数分以内の距離で食事や日用品の買い物ができます。R66のSpotもすぐ近くです。もしKingmanに泊ることがあるならここを選びます。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

宿泊されたお客様

気になった点 : 客室の快適度
この価格にしたら、大したことないです。
冷房が全館にわたって効かせ過ぎでかなり寒かったです。朝食のバイキングもそんなに大したことはなく、いたって普通です。コーヒーの自由なのは良かったです。でもそれだけです。それ以上でも以下でもないです。プールは室内なので仕方ないかもしれませんが、清潔感が薄いです。価格の割にはの感じのホテルです。キングマンではこんなものかもしれないが、この価格でこのレベルであれば。もっと安い価格帯の小ぎれいなホテルで充分です。レストランも併設されていないし、ホテルと言うよりはモーテルクラスです。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋広いし、清潔。朝食無料、コーヒー無料!最高!
2012年8月、1泊のみの滞在でした。標題の通り申し分ありません!(お風呂にバスタブはありませんでした、、。)

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
すべてほどほど。でも田舎ですから
写真よりは古いかなという印象ですが、綺麗に掃除されています。田舎でこの値段が適切かどうか、でもカリフォルニア州だから。この辺りに泊まるなら、ここか、ホリデーインエクスプレスがやはりいいように思います。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
フロントの対応が残念
ホテルは新しく清潔に保たれています。 設備類も新しく快適なホテルステイが楽しめます。 無料の朝食も種類が豊富で楽しめます。が、無くなった物の補充が遅いため遅くカフェテリアにいくと無い物があります。 残念なのはフロントの対応が不十分でいらいらさせられましたが、人によると思うのでタイミングが悪かったのかもしれません。

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very roomy and comfortable, larger than usual room size
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Michael,We are delighted to hear that you found our rooms spacious and comfortable. Guest satisfaction is our top priority as we aim to provide a memorable stay for all our visitors. Should you have any further feedback or requests, please don't hesitate to reach out to us directly.

10/10 (非常に良い)

Paul

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Paul,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 (非常に良い)

Aaron

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just needs a bigger restroom
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello Aaron,Thank you for your feedback regarding our restroom size. We appreciate your insight and will take it into consideration for future improvements to enhance our guests' experience during their stay. If you have any further comments or suggestions, please feel free to share them with our management team directly.

10/10 (非常に良い)

Edward

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service and staff.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Hello Edward,We are pleased to hear that you enjoyed our service and found our staff to be excellent. Your feedback is greatly appreciated. Thank you for choosing to stay with us, we hope to welcome you back in the future.

10/10 (非常に良い)

Ivan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Welcoming staff. Easy to get to. The room was well taken care of.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 12 日)
Hello Ivan,Thank you for your positive feedback! We're thrilled to hear that our staff made you feel welcomed and that you found our hotel easy to get to. We take pride in maintaining our rooms to ensure a comfortable stay for our guests. We appreciate your review and hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Lea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Another great stay
The staff were really professional, kind and attentive.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Hello Lea,Thank you for your feedback! We strive to provide exceptional service to our guests and it is wonderful to hear that our staff left a positive impression on you. We value your kind words and appreciate you taking the time to share your experience with us. We hope to welcome you back in the future for another memorable stay.

2/10 (非常に不満)

Avikam、Chicago

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Dirty Not maintained
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Hello Avikam,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to maintain a clean and well-maintained environment for our guests. Your comments will be shared with our team for further improvements. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

karina

2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Hello karina,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. We strive to provide exceptional service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 (非常に良い)

ERIN、Tustin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 24 日)
Hello ERIN,We're thrilled that you had such a great experience at our hotel! It's always a pleasure to receive positive feedback. If there is anything else we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Luis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Customer Service and Clean Rooms
2023 年 12 月に 5 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 17 日)
Hello Luis,Thank you for your positive feedback! We strive to provide excellent customer service and maintain clean rooms for our guests. We appreciate you recognizing our efforts and hope to welcome you back soon for another enjoyable stay.

8/10 (良い)

Matthew

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This was a great stay. Would recommend. Loved the couch in room.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 26 日)
Hello Matthew,Thank you for sharing your positive experience with us! We are pleased to hear that you enjoyed your stay and found our couch in the room to your liking. We appreciate your recommendation and hope to welcome you back in the future.

10/10 (非常に良い)

Janis

2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 13 日)
Hello Janis,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 (非常に良い)

Mylinh

2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 10 日)
Hello Mylinh,Thank you for choosing to stay with us! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. If you have any further comments or feedback, please don't hesitate to share them with us. We hope to welcome you back in the future.

10/10 (非常に良い)

nancy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 25 日)
Hello nancy,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We appreciate your support and hope to welcome you back soon for another excellent stay.

6/10 (普通)

Robert、Oro Valley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Shower was very slow, breakfast was bad. But the staff was super.
2023 年 11 月に 2 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Hello Robert, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 (非常に良い)

Gordon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
On the road with Linda
Great hotel nice clean rooms, breakfast had lots of choices.
2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 5 日)
We appreciate the feedback. We are glad to hear that you had a great stay. Your feedback was shared with our corporate management team. We hope you have a wonderful day!

8/10 (良い)

Tina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pet friendly hotel but no outdoor space for dogs, not uncommon apparently. Good quality and good variety on the breakfast buffet. Good food options in the area. Nice double queen room with sofa. Separate toilet room for shower makes morning easy.
2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 30 日)
We were glad that you had a great time staying with us. Your review was sent to our corporate management team to view feedback from guest that matters the most. Have a wonderful day! We hope you choose to stay with us again when you are in the area.

10/10 (非常に良い)

Abigail

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 29 日)
Good Afternoon,We value our guest here at the Springhill Suites by Marriott Kingman, Az. Thank you for leaving a great review. We have shared your review with our corporate management team. We hope to see you again if you pass through. Travel safe an have a great Sunday.

8/10 (良い)

Roberto

2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 18 日)
Hello Roberto,Thank you for sharing your feedback. We appreciate your review and are glad to hear that you had an overall positive experience at our hotel. If there is anything else we can assist you with, please do not hesitate to contact us.

8/10 (良い)

Kerrie

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Comfortable, clean and safe
The front desk staff were super friendly and welcoming. The hotel was pleasantly clean and comfortable. I liked that the toilet room had a small sink and was separate from the shower and main sink. My only two negatives about our stay was the noise from the hallway (not at all muffled), and the toilet room wall tile was missing and caulking around the sink was poorly done.
2023 年 10 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Hello Kerrie, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 (良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No bathtubs! Well 2 of 273 rooms have bathtubs... good luck. Staff friendly and professional.
2023 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 10 月 22 日)
So sorry you were not in a room with a tub. We do appreciate you leaving a feedback. Have a wonderful day!

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is an attractive hotel with an excellent staff. We felt very safe and welcome during our stay. It is located in a very convenient location and there is plenty of hotel parking. There are several restaurants, tourist and shopping areas within a short driving distance. We would definitely stay here again!
2023 年 10 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 22 日)
Hello Susan,Thank you for choosing our hotel! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 (良い)

Jo Beth

良かった点 : スタッフとサービス
2023 年 9 月に 1 泊滞在
SMからの返信 (投稿日 : 2023 年 10 月 1 日)
Thank you for taking time to do our survey. We appreciate you awesome feedback. Our guest is our number one priority that means the most to us. We are glad to hear that you had a great stay. Travel safe and have a wonderful day.

10/10 (非常に良い)

Rodney

カップルで旅行
良かった点 : 設備とサービス
Great new modern hotel. Suites are large. Good breakfast. Wish the fridge had a freezer for our ice packs but the front desk kept our ice packs frozen for us.
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 1 日)
Hello Rodney,We appreciate that you've taken the time to share with us regarding our breakfast and your comments about our front desk. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 (非常に良い)

Cinthia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love it. It is so clean and the rooms are very neat.
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 26 日)
Hello Cinthia,We appreciate the comments, especially with regards to your opinion of our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 (良い)

Stewart

カップルで旅行
Comfortable bedding. Quiet and easy to get to.
2023 年 9 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 23 日)
Hello Stewart, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 (非常に良い)

Kiki

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
General Manager - SMからの返信 (投稿日 : 2023 年 9 月 15 日)
Thank you for your feedback we really appreciate it. Our guest is our number one priority giving you the highest level of hospitality. We hope to see you again if you come back through Kingman. Have a wonderful day!

10/10 (非常に良い)

Bruce

2023 年 9 月に 1 泊滞在
General Manager - SMからの返信 (投稿日 : 2023 年 9 月 15 日)
We thank you for your feedback. Providing the highest level of hospitality is our number goal. We appreciate you taking your time to leave a review. We hope to see you again if you come through Kingman. Have a wonderful day!

8/10 (良い)

Theresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Managerからの返信 (投稿日 : 2023 年 9 月 9 日)
Hello Theresa,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 (良い)

Jessika

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
1 night at Route 66
1 night stop on our way to the Grand Canyon. Rooms were clean and spacious. We liked the toilet being separate from the bathroom. Breakfast was decent. The pool area didn't look very clean. Laundry room was dirty, looked like it hadn't been cleaned for a while: all around were cloths, empty boxes and lots (really lots) of dust ... these weren't just from that day, since the space between the machines and the walls were filled with it. The outside terrace could have been cleaner, bird droppings everywhere on seats, chairs, tables ... not inviting to sit outside. I know that birds 'do their thing', but if someone could check once or twice a day it could be better. The hotel is located out of the Kingman Center, bit close enough to quickly get there for dinner (try Mr D'z Route 66 Diner). Overall the 1 night stay was ok, but the cleanliness in some areas could improve.
Laundry room
Laundry room - that dust is not from 1 day
Laundry room
Laundry room
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 30 日)
Hello Jessika, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

10/10 (非常に良い)

Michael

2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 25 日)
Hello Michael,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 (非常に良い)

SILVIA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and big room
2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 25 日)
Hello SILVIA,Thank you for sharing your experience with us. We appreciate the input referring to our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 (良い)

Oscar

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon hôtel juste besoin de bon personnel
L'hôtel est quasi neuf, très beau lobby, belle piscine, grande chambre avec très bonne literie, le seul bémol est le petit déj. pas au niveau tout comme certain dans l'équipe, mais ça c'est aléatoire !
2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 25 日)
Hello Oscar,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 (良い)

Xavier

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place to stay. Room was very good!
2023 年 8 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience you had while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our corporate management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,SHANENA MOANANUGeneral ManagerThank You it was my pleasure helping you folks. hatchiboi18@gmail.com9287538766

8/10 (良い)

Richard

2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 29 日)
Hello Richard,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 (不満)

Thomas

2023 年 8 月に 1 泊滞在
MP - Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 7 日)
Hello Thomas, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 (良い)

Rickard

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stort utrymme
Gjorde ett kort stopp för genomresa och var nöjd med boendet. Börjar bli lite gammalt och det går inte att låsa toalett och dusch men stort rum med soffa, kyl och två sängar.
2023 年 7 月に 1 泊滞在
GMからの返信 (投稿日 : 2023 年 8 月 3 日)
Good Morning,Thank you so much for your review, We appreciate the feedback from our guest. We value your service an hope to see you back again. Your review was shared with our corporate management team. Have a wonderful day!

10/10 (非常に良い)

Jennifer

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was perfect for my family. Customer service was amazing! Front desk was extremely kind and helpful, everything was clean, the ac worked great. Breakfast was so delicious we wanted to book another night! I would highly recommend staying here if you’re looking for a place to stay in Kingsman
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 3 日)
Hello Jennifer,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our breakfast and also our service. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisk sted for en eller flere overnatninger
Sov der én nat i forbindelse med roadtrip. Flot hotel, god morgenmad, gode senge og fint og rent. Nem og gratis parkering lige ved døren. Kom der meget gerne igen.
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 20 日)
Hello Thomas,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 (非常に良い)

BASHARAT

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and quite
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 18 日)
Hi Basharat,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst stay at a Marriot!
We have already emailed Marriot directly. List of all the bad things is too long to type for a second time.
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 18 日)
Hello Guest, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.