Aloha Akiko. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Wataru. Thank you for sharing your invaluable feedback with us. I believe our management team has been in touch with you to further address the charges. We thank you again for choosing to stay at the OHANA East and we hope to welcome you back.

Aloha Satoshi,Thank you for the feedback! We look forward to welcoming you again in the future!

Aloha Koichiro,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. If there's anything specific you'd like to address or if you have any further comments, please don't hesitate to reach out directly to our team. We hope to have the opportunity to welcome you back in the future.

Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Down,Thank you for recently staying with us here at the OHANA Waikiki East by Outrigger and for providing us with your gift of valuable feedback. We truly appreciate your insight and are working towards addressing your concerns. It is our goal to create an unforgettable vacation experience for all of our guests and to make everyone feel like they are at their home away from home in paradise throughout their stay. Mahalo Nui Loa.

Mahalo Masayuki for your 5 out of 5 rating, it is truly appreciated and we look forward to welcoming you back in the near future. Warm Island Regards,

Aloha Chiharu. Thank you for providing your invaluable feedback. We sincerely apologize for the series of inconveniences you encountered during your time with us. We understand that our management team has reached out to gather further information. Once again, thank you for providing your feedback.

Aloha Chikako,Thank you for staying 5 nights at the OHANA Waikiki East. Being a world-famous family travel destination, Hawaii is the perfect place for visitors of all ages to have a wonderful vacation experience. We are so glad you enjoyed our rooms and accommodating facilities. Mahalo Nui Loa for giving our resort a 5-star rating. We look forward to welcoming you back again. Island Regards,

Aloha Tsubasa,Thank you for choosing to stay with us here at the OHANA Waikiki East by Outrigger! We strive to meet and exceed our guest's expectations and we are so glad to hear that we achieved that. Thank you for spending your time in giving us a glowing review. We hope to welcome you back again soon! Mahalo Nui Loa. Island Regards,

Aloha Chiharu. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Mitsuomi. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Masashi,Thank you for the feedback! We look forward to welcoming you again in the future!

Aloha Ayana. It is wonderful to hear you enjoyed our location as it was convenient to your nearby excursions. We hope to welcome you back at the OHANA East.

Aloha. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo Shuji for the 5 out of 5 rating. We apologize fro the delay in check-in; however, we appreciate you informing us your check-in went well. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Mitsuko. Mahalo for your feedback. We were pleased to know our front desk was able to accommodate to your early check-in. Your kind words will be passed on to our team. Mahalo and we look forward to welcoming you back at the OHANA East!

Aloha Kana. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Moe. Thank you for being a valued guest at the OHANA East. We were pleased to know you enjoyed our newly renovated spa. Additionally, we offer in-room kettles upon request; however, we apologize if you were not properly informed. Once again, thank you for staying with us and we look forward to welcoming you back!

Mahalo Hiroaki for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Diego. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Keiko. Thank you for providing your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Yutaka. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo for providing your feedback. We apologize our revitalization project was an inconvenience during your time with us. We hope to welcome you back in hopes of redeeming ourselves. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo Satoshi for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Toshiki. Mahalo for your feedback. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Kazunori. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Yuko. Mahalo for your feedback. We require a credit card to put on file as a deposit or any room charges for all guests who check in. In this case, we had a pending resort charge for 1 night. We apologize if you were not properly informed, but we thank you for letting us know. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Hideki. Mahalo for your invaluable feedback. We sincerely apologize for the noise you encountered during your stay with us. Elevator noise is definitely a challenge that often occurs; however, please know that we are working on improving our service. We hope to welcome you back at the OHANA East!

Mahalo Masahiro for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Yoshimi. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo Kyoko for providing your honest feedback. Please not that our rooms provide a variety of shower styles from tubs to walk-in showers; however, we appreciate your feedback. We look forward to welcoming you once again.

Aloha EIJI. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Miyo. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Takeshi. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Rie. Mahalo for your feedback. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Hisako,Thank you for choosing the OHANA Waikiki East by OUTRIGGER as your recent accommodation. We appreciate your business and would like to apologize that you did not receive the usual rooms that you get. However, moving forward we will try to get the room you prefer, but it is not guaranteed. However, we will try our best to accommodate your request. Mahalo,OHANA Waikiki East by OUTRIGGER Management

Aloha Yukio. Mahalo for providing your feedback. We apologize that we failed to create an enjoyable experience for your. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo Shigefumi for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha Takahashi. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo Hirokazu for your rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo Kazuo for the 5 out of 5 rating. As we work with our language barriers, we do our best to assist with any questions or requests. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha HIROKI. Mahalo for your feedback. We were pleased to read about your positive review on our aloha service and cleanliness. We apologize for the noise issues you encountered during you stay. Being located in the middle of Waikiki can have some negative aspects in that sense; however, we appreciate your feedback and understanding. We hope to welcome you back at the OHANA East.

Mahalo WAKAKO for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo Seiji for your honest feedback. We apologize that we failed to create an enjoyable experience with you during your stay with us. If you have any additional feedback, please let us know so we may follow up accordingly.

Aloha Hiroki. We appreciate your feedback. We apologize for any miscommunication that occurred during your stay. We hope this does not affect your future stays with us as we wish to welcome you back and redeem ourselves. If you have any additional feedback, please do not hesitate to let us know if you have any questions.

Aloha Kobayashi. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo Keiko for the 5 out of 5 rating. We were pleased to hear you enjoyed your time and had a smooth check in. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Aloha. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. We take our cleanliness seriously and we apologize we failed to do so. We have brought this to our housekeeping manager to further assess. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

Mahalo GORO for the 5 out of 5 rating. We are glad you enjoyed your surfing time in Waikiki. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management