Llegamos al hotel y no estaba abierto. Unas personas nos indicaron que estaba cerrado y hemos tenido que buscar otro alojamiento y nos han cobrado la no estancia!
Sonia
8/10 (良い)
Lucy、UK
2014 年 5 月 20 日
良かった点 : 客室の快適度
Good location, comfortable
Slept well here after a long flight. Hotel is in a good location for bars and restaurants and there are a few little shops across the road for drinks, snacks etc.
Pillows smelt a little sweaty and the maid tried to come in at about 8:30am to make up room.
Lucy
8/10 (良い)
宿泊されたお客様
2014 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
4/10 (不満)
宿泊されたお客様
2014 年 5 月 12 日
気になった点 : 客室の快適度
Bloß kein Zimmer zur Straßenseite buchen
Das Moonlight Hotel liegt im Touristendistrict von Ho Chi Minh und alles ist recht gut zu Fuß zu erreichen. Als wir ankamen waren die Zimmer noch nicht ganz fertig obwohl wir schon rein konnten. Die Kissen waren nicht überzogen und Seife hat gefehlt. Obwohl wir nicht das günstiste Zimmer gebucht haben und ich extra erwähnt habe das ich kein Zimmer zu Straßenseite möchte, habe ich ein kleines Zimmer bekommen wo der Straßenverkehr sehr laut war. Zwar war das Personal sehr hilfsbereit nur sehr oft war das Englisch zu schlecht und man konnte sich nur schwer verständigen. Nachts konnten wir kaum schlafen da es viel zu laut im Zimmer war. Man dachte die Fenster sind offen, so laut war es. Schlafen ist hier wenn dann nur mit Ohrenstöpsel möglich. Das Frühstücksbuffet war nicht sonderlich gut. Es gab mehr Mittagessen als Auswahl an Frühstück und das um 08:00 Uhr morgens.
宿泊されたお客様
8/10 (良い)
mad traveller、qld australia
2014 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient quiet city location
Great hotel, hard bed but everything else was great, walking distance to all city locations.
mad traveller
8/10 (良い)
Vicky、NZ
2014 年 4 月 13 日
良かった点 : 清潔度、客室の快適度
Great location
Hotel is great, close to September 23 park and Ben Tanh market. Room very clean and super quiet. Delicious breakfast with lots of choice. Friendly, helpful staff.
Vicky
8/10 (良い)
宿泊されたお客様
2014 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bra beliggenhet
Supert plassert i distrikt 1. Fint hotellrom, men noe mugg på badet. Hyggelig hotellpersonell, men for dårlig engelskkunnskaper. Dårlig frokosttilbud.
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2014 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
服務好
這已是第三次或第四次住此家飯店, 客房環境一直都佷乾淨
宿泊されたお客様
6/10 (普通)
宿泊されたお客様
2014 年 2 月 23 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2014 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
my second time to stay here
due to my first time experience, i choice this hotel for another stay, the room and service is good, and the breakfast has improved.
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2014 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
not bad choice
the room is comfortable and clean, but the breakfast just soso. the price is acceptable for me
宿泊されたお客様
8/10 (良い)
Thomas、München, Bayern
2014 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alles okay für den Preis
Das Hotel ist sauber und die Angestellten sprechen recht ordentliches Englisch. Obwohl das Hotel an einer recht lauten Strasse liegt, war unser Zimmer nach hinten raus nicht laut. Die Lage ist okay, die meisten Highlights sind zur Not zu Fuß zu erreichen. Wegen den in dieser Gegend mit Rollern zugeparkten Gehwegen ist man mit einem der billigen Taxen aber besser beraten. Das Frühstück ist nix besonderes, aber man wird satt, gut ist die Nudelsuppe (Pho). Insgesamt war ich für den sehr moderaten Preis echt zufrieden.
Nice Location, Breakfast and Bed, but POOR SERVICE
The headline says it all. Many mistakes were made by the staff. We requested missing items, then never got them. We asked for an extra bed, they promised to bring one, then said the housekeeping staff had gone home. On top of this the desk clerk was rude. Oh, the room was very dirty, dusty as well. Unless you like this kind of treatment you will want to avoid staying at this hotel.
DV
4/10 (不満)
HK Traveler、Hong Kong
2013 年 12 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Location. Nice Breakfast. But Poor Service
My family and I stayed at this property twice during our Vietnam visit. The first time was for 3 days, and the second just for a brief stay to catch our early flight to Hong Kong. The location in district 1 is excellent. The simple buffet breakfast is nice, the beds are comfortable, but NOTHING ELSE about our stay was as it should have been. Some of the staff were rude and did not follow through on addressing our concerns and requests during both stays. The HOUSEKEEPING department is a disaster! We found dust nearly 1cm deep on horizontal surfaces in the room and wrote a note in the dust "Clean Me," but nothing was done. The air-con did not work when we arrived. It was supposedly fixed, but failed again. Finally, on the second try it was fixed properly, but the workers left quite of a pile of white dust behind that was still there several days later with our second visit. The room did not have enough supplies and towels upon arrival during both visits. On the second visit after a 7 hour bus ride from Mui Ne we walked in the room and found no extra bed for our son as ordered. They promised to deliver one then said the housekeeping staff had just gone home and they could not help us. Thank God for a king size bed in this case. The final failure was to give us a wake up call at 0300 for our trip to the airport. The call finally came at 0320. You may want to find another hotel in the area with similar advantages and a more caring, competent staff.
HK Traveler
8/10 (良い)
Pernilla、Finland
2013 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2 nights in Saigon
The hotel was good! We had a nice, normal, clean room on the 6th floor with a really big bed. They played music in the corridor quite late in the evening, but we called the reception and they switched it off. The first morning they played music in the corridor already at 7, but luckily there where no music on the second morning nor in the evening.
The breakfast buffee was good.
The hotel is located in a nice area on a shopping street, and it was easy to go anuwhere.
Pernilla
10/10 (非常に良い)
PaulV、London
2013 年 11 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great choice
There were many hotel options to choose from in the centre of the city. I chose this one due to location and price, which fared similarly to others at the same star rating. I chose the deluxe option which might not have made much difference but didn't see the other rooms to compare. Was very peaceful so was able to get a good night's sleep with decent air conditioning, and very clean. Mattress slightly hard but didn't bother me, slept very well. Breakfast wasn't very exciting but served it's purpose - don't be put off by that. Overall, better quality than a UK travelodge, and cheaper (unless you book the advanced sale rooms!).
The hotel was centrally located and very pleasant. The breakfast buffet was great.
Amy
6/10 (普通)
Tina、San Francisco, USA
2013 年 11 月 4 日
良かった点 : スタッフとサービス
great location, friendly staff
excellent customer service - rooms were a bit dated but still comfortable enough. 2 beds were pushed together to make a king bed. the room doors have a security alarm that goes off if it is not shut closed all the way - found it useful and provided an extra sense of security. walking distance to tourist attractions..thought the rooms are not as new as other hotels nearby it is still great for 1 or 2 nights for the price and location.
Tina
6/10 (普通)
宿泊されたお客様
2013 年 11 月 4 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
overall good hotel to stay
it was a good hotel to stay however the rooms are a bit old.
The breakfast was good.
宿泊されたお客様
10/10 (非常に良い)
eric、HK
2013 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
酒店很新,睡床很舒適
还会回来。
eric
10/10 (非常に良い)
Susan、USA
2013 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great mid range hotel
Very convenient location. Basic but comfortable room. Nice breakfast. Friendly staff.