Aloha Yukari,We are glad to know you felt welcomed by our staff during your stay. Next time you visit, please do not hesitate to reach out to us to inquire about all the wonderful attractions and shopping nearby in Downtown Hilo. We apologize for the maintenance during your stay and hope it did not greatly hinder your vacation. We look forward to hosting you again soon.

Aloha Shirgeru,Mahalo for your time with us in Hilo and for leaving us a thoughtful review. We are glad that you loved your oceanside views. Your feedback is greatly appreciated and we will be sure to discuss with our team for future changes you may love. We look forward to hosting you again soon.

Aloha, and thank you for taking the time to share your review! We are so glad to hear you enjoyed your stay and that our staff helped you to feel right at home. Mahalo and a hui hou!

Mahalo for your review, Naomi! We're so glad you enjoyed staying with us, and we appreciate your feedback on our window curtains as well. It would be a pleasure to welcome you back again. Aloha!

Mahalo for your review and honest feedback, Yurika. We hope to have the pleasure of hosting you again in the future! Aloha.

Aloha Micaela,Your ultimate comfort is our top priority. We are delighted to know you felt welcomed by our staff's warm Aloha Hospitality. Mahalo for your kind words and we look forward to hosting you again soon.

Aloha Scott,We are glad to know that the convenience of our property's location brought you value. We appreciate all your feedback and will consider it with our team for improvements you may love. We hope for another chance in future to host you for an exceptional stay.

Aloha Tracy,Wow! It is our proud accomplishment that you had a memorable experience at the Grand Naniloa. We love hearing about your favorite moments and look forward to your soon return for another amazing stay.

We apologize for your unpleasant experience and miscommunication. Your time to express your feedback is important to us. We hope for another chance to host you for a more exceptional experience in the future.

Aloha Clay,We appreciate your time with us in Hilo and for leaving a thoughtful review. Your feedback is important to us and we will consider your suggestions with our team. You can find the most value in your reservation by learning more about the included amenities at grandnaniloahilo.com/hotel-amenities.htm. We hope you may give us another chance soon to host you for the amazing stay you deserve.

Aloha Brian,Your great stay with us is our pleasure. We are delighted to know you felt the warmth of our staff's Aloha Hospitality and enjoyed the amenities such as the refreshments. All your feedback is important to us and we will share it with our team for future changes you may love. We look forward to hosting you again soon for another 5-star experience.

Aloha Bruce,We are delighted to know you enjoyed our hotel even though the weather was not as expected. We hope you return again soon for another season to see some rainbows.

We appreciate your thoughtful review. Your memorable experiences at our oceanside property close to town and enjoying live music in our lounge are meaningful to us. Mahalo for sharing your favorite parts and what you think we can do better. We hope to host you again soon for another amazing stay.

Aloha Brittany,Your excellent stay is what we are passionate about. We hope to host you again soon for another meaningful experience.

Aloha Stephanie, We appreciate your time to share with us your disappointments and we hear your frustrations. Your review will be shared with our team for changes you may love. We apologize your time was less than exceptional and hope you may give us another chance in the future.

Aloha Charles,We are glad you loved the convenience of staying at our hotel in Hilo. It is also good news that you were able to feel immersed in nature by being uninterrupted. We look forward to your soon return for another memorable stay.

Aloha Nancy,We appreciate the 5-star review, it is amazing to know you loved your time with us in Hilo. We appreciate your honest feedback and hope for another chance soon to host you for an amazing dining experience.

Aloha Jeff,We are glad to know you enjoyed the beautiful oceanside views from the property. Your feedback is important to us, we appreciate you sharing. We look forward for another chance to host you again soon.

Aloha Robert,We appreciate you taking the time to share with us your experience. We apologize you had a less than exceptional stay this time. Your feedback is greatly appreciated and will be shared with our team for future changes you may love in the future.

Aloha Joyce,We appreciate you taking the time to share with us your experience. We apologize for the inconvenience and hope it did not too greatly impact your vacation. Mahalo for letting us know so we may address this matter as soon as possible. We look forward to your next stay soon.

Aloha Julio,We are glad to know you had a 5-star experience at the Grand Naniloa Hotel Hilo. We look forward to hosting you again soon for another memorable stay.

Aloha Anna,Mahalo for spending your time with us in Hilo and for sharing your pleasant experience at our beautiful beachside location. We look forward to hosting you again soon for another relaxing vacation,

Aloha Megan,Wow! Mahalo for sharing your exceptional experience at the Grand Naniloa Hotel Hilo. We are delighted to know you loved the ocean sounds from your room and other amenities like the food, lobby area, and service. We look forward to hosting you again soon for another beachside vacation.

Aloha Karen,Mahalo for your time with us and for leaving a thoughtful review. We are delighted to know that you had an enjoyable experience and that you would recommend the Grand Naniloa Hotel Hilo to others for an awesome oceanside stay. It is good news that you found the valet, property, and laundry valuable. We look forward to your soon return for another vacation.