Hi,thank you for your stay in Generator Hostel Hamburg.We appreciate that you enjoyed your stay. See you next time.With kind regardsFront Office
8/10 (良い)
MIA
2022 年 12 月 29 日
MIA
2022 年 12 月に 1 泊滞在
Sarahからの返信 (投稿日 : 2023 年 1 月 2 日)
Hi,thank you for your stay in Generator Hostel Hamburg.We appreciate that you enjoyed your stay. See you next time.With kind regardsSarah ChallieFront Office
Hello,
Thank you very much for your review it really helps us to improve our customer experience. We are sorry that we didn’t meet your expectations. Concerning the bathrooms, we do have public bathrooms in every floor which are bigger and more comfortable than the one in rooms. Feel free to check those next time! 😉
We still hope you had a nice stay with us!
Best regards,
StayGenerator Hamburg.
Hi Naoko,
thank you very much for your review it really helps us to improve our customer experience. We are sorry that we didn’t meet your expectations. Concerning the bathrooms, we do have public bathrooms in every floor which are bigger and more comfortable than the one in rooms. Feel free to check those next time! 😉 We still hope you had a nice stay with us! Best regards, Hermine, StayGenerator Hamburg.
Hello,
Thank you very much for your review it really helps us to improve our customer experience. We are really glad that you enjoyed your stay with us and we hope to see you again! 😊
Best regards,
StayGenerator Hamburg
6/10 (普通)
宿泊されたお客様
2019 年 9 月 17 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 9 月に 2 泊滞在
Front office crewからの返信 (投稿日 : 2019 年 10 月 12 日)
Thank you for your feedback. We really appreciate it.
10/10 (非常に良い)
宿泊されたお客様
2019 年 8 月 17 日
宿泊されたお客様
2019 年 8 月に 1 泊滞在
Front office crewからの返信 (投稿日 : 2019 年 10 月 12 日)
Thanks for the lovely review! Seems like you really had a good time here with us and enjoyed our place!
We hope to see you soon in one of our locations!
Hi,
thank you so much for staying with us and for sharing your impressions. We are happy to hear you had a good stay and we would love to have you back soon.
Niklas
Staygenerator
Hello,
thank you very much for staying with us and for sharing your impressions. We are happy to hear you had a good time and we would love to have you back soon.
Best
Niklas
Staygenerator Hamburg
Hello,
thank you very much for staying with us and for sharing your impressions.
We are sad to hear we could not meet your expectations.
Best regards
Niklas
Generator Hamburg
Hi! Thank you very much for your comment and evaluation. We are really delighted to hear that our guests are satisfied with our services. We hope to see you soon. Kind regards, Generator Hamburg
Hallo!
Thanks for sharing your thoughts after your stay with us at Generator Hamburg. We were disappointed to hear that we had not quite met your expectations on this occasion but we really do appreciate your feedback. We hope to see you again soon.
Best Wishes
10/10 (非常に良い)
TESU
2018 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅近で清潔感のあるホステル
清潔感があり、駅近で大荷物の1人旅の方におすすめです!!
TESU
2018 年 1 月に 3 泊滞在
Subir Kunduからの返信 (投稿日 : 2018 年 2 月 19 日)
Dear guest,
thank you so much for the perfect score, our team is over the moon;)
All the best and greetings from Hamburg
Hi,
Thanks for the time to share your impressions and the photo. I would be delighted if we could welcome you soon again in Hamburg.
Regards,
Sven Heberling
Assistant General Manager
Hello,
many thanks for sharing your impressions with us, from your recent visit.
I am sorry for the disturbance during the night. That is hard to control.
If you ever experience that again in one of our hostels, just let the team at front desk know. We have an in house security service, who deals with that.
I would be very happy if you visit Generator again.
Regards,
Sven Heberling
Assistant General Manager
Hello,
Thank you for your Review. I regret that you left not fully satisfied. Still it is good that you told us about your experiences, because that helps us to identify our weaknesses and to correct them. I hope we get the opportunity to welcome you again. Regards, Sven Heberling, Assistant General Manager
8/10 (良い)
宿泊されたお客様
2016 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
Markusからの返信 (投稿日 : 2016 年 7 月 28 日)
Hi,
many thanks for the rating.
Hope to see you soon again in Hamburg.
Regards,
Sven Heberling
Assistant General Manager
Hello, thank you for your comment. We are sorry that the staff wasn’t how you expected, it would be nice to have some details about what happened so we can work on that.
We would be happy if you would give us a second chance to show you that we improved our skills. Best wishes from Hamburg Martin Major Front of House Manager
Hello,
Unfortunately we are unable to answer in your native language. Thank you for your review and the nice comments.
I hope to be able to welcome you soon again in Hamburg.
Sven Heberling
Assistant General Manager
Hello,
Thank you for your comment.
We happy that you enjoyed your stay with us.
We hope to see you again, you are always welcome.
Best regards
Martin Major
Front of House Manager
10/10 (非常に良い)
Olga
2024 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
thanks you, everything was great
Olga
2024 年 3 月に 1 泊滞在
Generator Hamburgからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your review, Olga. It is great to see that you enjoyed your time with us.
6/10 (普通)
Saskia
グループ旅行
2024 年 3 月 31 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Für ein verlängertes Wochenende ganz gut
Saskia
2024 年 3 月に 3 泊滞在
Generator Hamburgからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon!
8/10 (良い)
Miriam
2024 年 3 月 11 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
War für zwei Nächte ohne hohe Ansprüche vollkommen ok 👌
Miriam
2024 年 3 月に 2 泊滞在
Generator からの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for your review, Miriam! We look forward to welcoming you back again soon.Generator Hamburg
6/10 (普通)
Niklas
2024 年 3 月 10 日
Niklas
2024 年 3 月に 1 泊滞在
8/10 (良い)
Volker
2024 年 2 月 28 日
良かった点 : スタッフとサービス
Freundliche Mitarbeiter. Zimmer praktisch und sauber. Badezimmer Regal sehr verrostet. Zeitweilig starker Kinderlärm auf dem Fluren.
Frühstück für 9€ sehr einfach.
Insgesamt aber ein gutes Preis/Leistung Verhältnis.
Volker
2024 年 2 月に 1 泊滞在
Julian からの返信 (投稿日 : 2024 年 3 月 2 日)
Thank you for your review, Volker. It is great to see that you enjoyed your time with us. Generator Hamburg
8/10 (良い)
Cris
2024 年 2 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Alles gut
Cris
2024 年 2 月に 11 泊滞在
Generator Hamburgからの返信 (投稿日 : 2024 年 2 月 27 日)
Thanks a lot for taking the time to share your review and feedback! We hope to see you again in the future.
8/10 (良い)
Corina
カップルで旅行
2024 年 1 月 22 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Für einen kurz Besuch mehr als okay.
Corina
2024 年 1 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2024 年 1 月 23 日)
Vielen Dank für Ihre freundliche Bewertung :)
4/10 (不満)
Kaan
グループ旅行
2024 年 1 月 4 日
気になった点 : 清潔度
Duş adeta mezar gibiydi hareket etmeden yıkanmanız gerekiyor. Duşta ve yatakta bir önceki misafirden kalan kıl, tüy kalıntıları vardı. Bulunduğu konum çok merkezi ulaşım için iyi fakat tehlikeli gözüküyor.