Dear Atsuko,Thank you for rating us. We would love to hear more about your stay and address any areas of concern you may have so that we can improve our product and services. We would like to humbly apologize for any inconveniences you may have experienced. We look forward to hearing more from you soon. Thank you for choosing Dusit Thani Guam Resort. We wish you safe travels!

Dear Tomoyuki,Thank you for taking the time to leave us a review. We apologize for any feeling of loneliness you may have felt regarding the level of warmth and hospitality from our staff. We genuinely appreciate your patronage and hope that you will give us another opportunity to exceed your expectations in the future.

Dear Yuji,Thank you so much for awarding us a perfect score of 5 out of 5! We are thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we were able to meet and exceed your expectations.If there's anything specific that made your stay particularly memorable or if there's anything else we can do to improve even further, please don't hesitate to let us know.We would love to welcome you back for another wonderful stay in the future. Thank you once again for choosing to stay with us and we look forward to your return soon.

Dear Naho,Thank you so much for taking the time to leave us such a great rating! We are absolutely thrilled to hear that you had a wonderful experience during your recent stay with us and that you felt we deserved a perfect score.Providing exceptional service and ensuring our guests' satisfaction is our top priority, so it's incredibly rewarding to know that we were able to meet and even exceed your expectations.Thank you for choosing to stay with us and for sharing your positive feedback. We can't wait to host you again soon!

Håfa Adai Yuki,Thank you for rating us!

Dear Toshiba,Dear valued guest,Thank you for taking the time to share your feedback with us and for rating your recent stay at our hotel with 4 out of 5 stars. We're delighted to hear that overall, you had a positive experience during your time with us.While we're pleased to see that you enjoyed your stay, we're always striving to provide our guests with exceptional experiences. If there are any specific areas where you feel we could improve and earn that extra star, we would greatly appreciate your insights.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.

Dear Kota,Thank you for taking the time to share your thoughts about our hotel's location. We're thrilled to hear that you found it to be favorable!We understand that a convenient location can greatly enhance a guest's overall experience, and we're delighted that you found ours satisfactory. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back on your next visit, and we'll strive to make your stay just as enjoyable as the last. Thank you again for choosing to stay with us!

Dear Tatsuya,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments as they provide us with valuable insights into areas where we can improve our guest experience.We apologize for any inconvenience you experienced with the storage options in your room and the absence of a table for dining. Additionally, we are deeply sorry for the oversight in cleaning your room, especially regarding the bathtub. This does not reflect the standards we strive to maintain, and we will address this issue with our housekeeping team to ensure it does not happen again.We're pleased to hear that you enjoyed the breakfast buffet, but we regret that you did not encounter any Japanese staff during your stay. We understand the importance of having multilingual staff available to assist our guests and will work to ensure better coverage in the future.We apologize once again for any shortcomings you experienced and understand your decision to explore other accommodations next time. Should you reconsider, we would welcome the opportunity to make it up to you with a more satisfying stay. Thank you for your feedback, and we hope to have the chance to welcome you back under better circumstances.

Dear Naosuke,We sincerely apologize for the intrusion you experienced during your recent stay at our hotel. Your privacy and comfort are of utmost importance to us, and we deeply regret any discomfort or inconvenience caused by this incident.Please rest assured that we take your feedback seriously and have addressed this matter with our housekeeping team to ensure that proper procedures are followed at all times to prevent such occurrences in the future.We understand how unsettling it can be to have your privacy compromised, and we want to assure you that we are taking steps to prevent this from happening again. Your trust and satisfaction are paramount to us, and we hope you will give us another opportunity to provide you with the exceptional service you deserve.Thank you for bringing this to our attention, and we appreciate your understanding.

Dear Ikuo,Dear valued guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We're truly sorry to hear that your experience did not meet your expectations, as reflected in your 2 out of 5 rating.We understand the importance of providing a comfortable and enjoyable experience for our guests, and we apologize for any shortcomings you experienced during your time with us.If there are specific details about your stay that you would like to share or if there's anything we can do to make it right, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future for a much-improved experience.

Dear Ryohei,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We're truly sorry to hear that your experience did not meet your expectations, as reflected in your 2 out of 5 rating.We understand the importance of providing a comfortable and enjoyable experience for our guests, and we apologize for any shortcomings you experienced during your time with us.If there are specific details about your stay that you would like to share or if there's anything we can do to make it right, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future for a much-improved experience.

Dear Akagawa,Thank you so much for your glowing review and for rating us a perfect 5 out of 5! We are thrilled to hear that you had such a fantastic experience during your stay with us.We're delighted to hear that you enjoyed every aspect of your stay, and we would be honored to welcome you back for another unforgettable experience in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out to us.Once again, thank you for choosing to stay with us and for sharing your positive feedback. We can't wait to have the opportunity to host you again soon!

Dear Kanekura,Thank you so much for staying with us and for taking the time to give a perfect rating! We are happy to know that you had such a positive experience during your stay with us.Providing exceptional service and ensuring our guests' satisfaction is our top priority, so it's incredibly rewarding to know that we were able to meet and exceed your expectations. Once again, thank you for choosing to stay with us and for sharing your positive feedback. We can't wait to have the opportunity to host you again soon!

Dear Akira,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our customer service team and that you were able to fully enjoy your time during your travels. Providing exceptional service and ensuring our guests' satisfaction is our top priority, so it's incredibly rewarding to know that we succeeded in making your stay memorable. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic experience in the future.

Dear Toshiki,Thank you for choosing to stay with us. We're pleased to hear that overall, you had a positive experience during your stay with us.If there are specific aspects of your stay that you feel we could have done better or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Your satisfaction is important to us, and we welcome the opportunity to address any concerns you may have.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for an even better experience in the future.

Dear KOJIPlease accept our sincerest apologies for the less-than-satisfactory experience you encountered during your recent stay with us. Your feedback is incredibly important to us, and we want to assure you that we take your comments very seriously.We are deeply sorry to hear that you experienced issues with the hot water in your shower. Please know that maintaining high standards of comfort for our guests is a top priority, and I regret that we fell short in this instance. Rest assured, our maintenance team has been notified, and we are actively working to address this issue to prevent any future occurrences.Furthermore, I am disappointed to learn about the condition of our pool area and the presence of garbage. Our housekeeping and maintenance teams have been instructed to conduct a thorough inspection of the pool area and ensure that it is kept clean and inviting for our guests at all times.Regarding your dissatisfaction with the landscape and room design, I understand that individual preferences vary, but please know that your feedback is invaluable to us as we continuously strive to enhance our guests' experiences. We will certainly consider your comments as we evaluate opportunities for improvement in these areas.Additionally, I apologize for any inconvenience you experienced during the check-in process. We understand the importance of efficiency and guest satisfaction during this initial interaction, and we will review our procedures to identify areas for improvement to ensure a smoother and more expedient check-in experience for our guests in the future.Once again, please accept my sincerest apologies for the shortcomings you experienced during your stay. Your feedback is instrumental in helping us to improve, and I genuinely hope that you will consider giving us another opportunity to exceed your expectations on a future visit.

Håfa Adai HITOSHI,Thank you for the positive rating!

Dear Yui,Thank you for taking the time to share your detailed feedback about your recent stay. We're delighted to hear that you enjoyed our delicious breakfast buffet throughout your stay; it's always rewarding to know that our culinary offerings exceeded your expectations, however, we will work on improving the variety.We deeply apologize for the inconvenience you experienced due to noise disturbances from neighboring rooms. Your comfort and restful sleep are paramount to us, and it's disheartening to learn that we fell short in providing you with a peaceful environment. Please rest assured that we take your feedback seriously, and we will look into ways to address the issue of noise transmission through the walls to enhance the overall guest experience.We appreciate your understanding regarding this matter and your willingness to look beyond it to appreciate the other aspects of your stay. Your feedback serves as a valuable tool for us to identify areas for improvement, and we are committed to ensuring that all our guests have a comfortable and enjoyable stay with us.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a truly flawless experience in the future. If there's anything further we can assist you with or if you plan to visit us again, please feel free to reach out to us directly.

Dear Hiromasa,Thank you once again for choosing to stay with us and for taking the time to share your positive rating. Your continued support and feedback mean the world to us, and we are truly grateful.Our mission is to provide every guest with a memorable and enjoyable experience, and it brings us great joy to hear that we met your expectations. Your satisfaction is our ultimate reward, and we are committed to maintaining the high standards of service and hospitality that you have come to expect from us.We look forward to welcoming you back for another exceptional stay shortly. Should you have any special requests or if there's anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.

Dear MIWA,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our hotel beautiful and that you had a pleasant experience with our staff. Providing exceptional service and creating memorable experiences for our guests are our top priorities, so it's always wonderful to receive such positive feedback.We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back to our hotel in the near future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us!

Dear Noya,Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your honest rating.While we're glad to hear that you chose to stay with us, we're sorry to learn that your experience didn't meet your expectations entirely. Your feedback is invaluable to us as it helps us to identify areas where we can improve and ensure that future guests have a more satisfying experience.If there were specific aspects of your stay that you feel we could have done better, we would greatly appreciate any additional details or suggestions you might have. Your insights will enable us to address any shortcomings and enhance our services accordingly.We hope that despite the challenges you encountered, there were still aspects of your stay that you enjoyed. Should you decide to give us another opportunity to host you, please don't hesitate to reach out to us directly. We would love the chance to exceed your expectations and provide you with a truly exceptional experience.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.

Dear Keiko,Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, you had a positive experience during your stay with us.Your rating of 4 out of 5 indicates that there may have been areas where we could have improved, and we appreciate your insights. We are committed to providing excellent service and accommodations for all our guests, and your feedback helps us identify areas for enhancement.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for an even better experience in the future.

Dear GORO,We are deeply saddened to learn of your dissatisfaction following your recent stay with us and we sincerely apologize for failing to meet your expectations. Your feedback is of utmost importance to us, and we are committed to addressing any issues you may have encountered.We would greatly appreciate the opportunity to better understand the specific concerns you had during your stay so that we can take immediate corrective action. Your experience does not reflect the high standard of service we strive to provide to all our guests, and we want to ensure that such shortcomings are promptly rectified.It is our sincere hope that you will allow us the opportunity to make amends and regain your trust. We value your patronage and would be honored to have the chance to restore your faith in our hotel, and we look forward to hearing from you soon.

Dear Takumi,Thank you for taking the time to share your feedback with us. While we're glad to hear that you chose to stay with us, we're sorry to learn that your experience did not fully meet your expectations.We understand that there may have been areas where we fell short, and we appreciate your insights as they help us identify opportunities for improvement. Please know that your feedback is invaluable to us, and we take it seriously as we continuously strive to enhance our guests' experiences.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Håfa Adai SATOMI,Thank you for taking the time to review us. We are glad to hear that your overall experience with us was positive. As we continue to improve our products and services, we look forward to welcoming you back to another great experience.

Dear TORU,Thank you so much for taking the time to leave an insightful and detailed review about your experience with us. We truly value the honesty about our services. We sincerely apologize for the inconveniences you encountered during your stay and assure you that this is not Dusit standards. Your comments will be shared with the rest of the management team for improvement on the issues you've mentioned. Should you decide to visit our island again, please allow us another opportunity to welcome you back and provide you with an improved level of service here at Dusit Thani Guam Resort.

Dear Hiroyuki,Thank you for sharing your feedback with us, although we're sorry to hear that your experience fell short of expectations. We are committed to providing exceptional service and comfort to all our guests, and we regret that we did not meet your expectations on this occasion. If there are specific aspects of your stay that you would like to discuss further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to regain your trust in the future.Thank you for choosing to stay with us, and we hope to have the chance to welcome you back for a more positive experience.

Håfa Adai shunsuke,Thank you for sharing your positive experience with us! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that you found both aspects to your satisfaction. We apologize for any inconvenience you experienced with the wait during check-in. However, we're pleased to know that our team took care of you by serving drinks while you waited. Your feedback is invaluable as it helps us continually improve our services and guest experiences. We look forward to welcoming you back for another enjoyable stay!

Dear KO,Thank you for taking the time to share your feedback. We sincerely apologize for the unpleasant experience you encountered during your recent stay. Please be assured that your comments have been taken seriously, and we are committed to addressing the issues you've highlighted.

Håfa Adai Junki,Thank you for the positive rating!

Dear MIOThank you for taking the time to leave us a review. We are glad to hear that your overall experience with us was positive. We look forward to welcoming you back again for another great experience.

Dear Yoshichika,Thank you for sharing your feedback with us, although we're disappointed to learn that your experience fell short of expectations during your recent stay.We apologize for any shortcomings you encountered and understand the importance of addressing them promptly. If you would be willing to provide more details about your experience, we would greatly appreciate the opportunity to address any specific concerns you may have and make amends. Your satisfaction is our priority, and we are committed to working diligently to ensure that your next visit exceeds your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

Dear Haruo,Thank you for taking the time to share your comments with us. We sincerely apologize for the inconvenience you encountered during your stay with us. Please note that the opinions of our guests are valuable to us and will be shared with the rest of the management team for improvement on the issues you've mentioned. Should you decide to visit our island again, please allow us another opportunity to welcome you back and provide you with an improved level of service here at Dusit Thani Guam Resort.

Dear Koichi,Thank you for taking the time to leave us such a detailed review. We are glad to hear that your overall experience with us was positive. We will continue to improve our products and services to ensure that we meet all our guests' expectations. We hope to welcome you back soon! Thank you for choosing Dusit Thani Guam Resort!

Dear YUSUKE,Thank you for your feedback. We apologize for the frustrations you experienced during your stay however please note that the opinions of our guests are valuable to us and will be shared with the rest of the management team for improvement on the issues you've mentioned. We hope you will allow us another opportunity to welcome you back again and provide you with the level of service you expected to receive here at Dusit Thani Guam Resort.

Håfa Adai daichi,Thank you for the positive review! As we continue to improve, we hope to welcome you back for another exceptional experience. Thank you for choosing us!

Håfa Adai Eri,Thank you for taking the time to review us. As we continue to improve and deliver quality experiences, we look forward to welcoming you back soon.

Håfa Adai Miwako,Thank you for rating us!

Dear KOTARO,Thank you for rating us! As we continue to improve our products and services, we look forward to welcoming you back to another great experience.

Dear yuko,Thank you so much for taking the time to review us! We are happy to hear you enjoyed your visit. Your kind words about our hotel are truly appreciated. Thank you for choosing Dusit Thani Guam Resort!

Håfa Adai RYUJI,Thank you for rating us! We appreciate your support, and we look forward to serving you again soon here at Dusit Thani Guam Resort!