I was fooled by all the fake reviews on this place. The only good thing about this place is the staff and location.
There was so many issues with the place as followed: Some of the elevators rattle so it’s not good if you have a fear, there is no noise insulation so we can hear everything going on around us, the shower door didn’t close properly and can easily be swung open straight into the bathtub, our toilet seat was loose, the pipes are all connected so the water pressure and temperature is awful, they have an option for chrome casting on there tv but there’s no point as it continuously disconnected, there is no main bin on the floors to dispose your rubbish by yourself but it was more irritable being on the corner and everyone leaving their stuff right by your door.
There was a door connecting to the another room, where some strangers were staying, for us that was not locked so we had to call for that to be sorted, luckily they did lock it but it very much put us on edge for the rest of the trip while staying in there.
The location spot is decent, you have the tram and crossing for it right as you exit where you are only a 4min trip to Pacific Fair and 5 min to Cavill Ave. The beach is also at walking distance just down the road.
Overall it really put the experience of the trip down especially with how much I had to pay due to it being beginning of new year and with the room I had to go with.