外観

クラウン プラザ サーファーズ パラダイス IHG ホテルの口コミ

4.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 1014 件の口コミ中 555 件が非常に良い" "
評価 8 - 1014 件の口コミ中 276 件が良い" "
評価 6 - 1014 件の口コミ中 108 件が普通" "
評価 4 - 1014 件の口コミ中 40 件が不満" "
評価 2 - 1014 件の口コミ中 35 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Jun

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在

6/10 (普通)

Miho

グループ旅行
良かった点 : スタッフとサービス
It was worth the price. very convenient location and quiet.
2023 年 8 月に 1 泊滞在
Alexからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Miho,Thank you kindly for taking the time to share your review with us. We appreciate your wonderful feedback and are thrilled to read that you enjoyed your recent stay with us. We truly hope to have another opportunity to warmly welcome you back again soon.

6/10 (普通)

Yoshi

2023 年 6 月に 6 泊滞在
Ruhanからの返信 (投稿日 : 2023 年 8 月 1 日)
Dear YoshiThank you kindly for taking a moment to share your rating with us. We do hope to welcome you back again in the future. Kind RegardsDuty Manager

10/10 (非常に良い)

MINAMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在
Alexからの返信 (投稿日 : 2023 年 6 月 27 日)
Dear Minami,Thank you kindly for taking a moment to share your rating with us. We do hope to welcome you back again in the future.

10/10 (非常に良い)

??

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
バスタブがあり良かったです。
2023 年 2 月に 1 泊滞在
Alexからの返信 (投稿日 : 2023 年 2 月 24 日)
Dear ??Thank you kindly for taking a moment to share your review. We do appreciate your feedback and we hope to have the chance to welcome you back again.

8/10 (良い)

KATSUAKI

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 2 月に 1 泊滞在
Alexからの返信 (投稿日 : 2023 年 3 月 28 日)
Dear Katsuaki,Thank you kindly for taking a moment to share your rating with us. We do hope to welcome you back again in the future.

8/10 (良い)

Keisuke

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
タクシーをロビーから呼んでもらったにもかかわらず、ぼったくりのタクシーを2回呼ばれた。
2022 年 8 月に 6 泊滞在
Stineからの返信 (投稿日 : 2022 年 8 月 20 日)
Dear Keisuke,Thank you kindly for taking the time to share your review with us. We appreciate you sharing your feedback as it allows us to grow and better develop our Hotel. We do truly hope to have another chance to warmly welcome you back again soon.

8/10 (良い)

宿泊されたお客様

2020 年 3 月に 5 泊滞在
Joseph Rudolph Front Office Managerからの返信 (投稿日 : 2020 年 3 月 18 日)
Thank you for your rating

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 1 泊滞在
Ryan Aからの返信 (投稿日 : 2020 年 2 月 10 日)
Dear Guest, Thank you kindly for taking a moment to share your rating with us. We do hope to be able to welcome you back again in the future. Kind Regards Ryan A Night Manager, Crowne Plaza Surfers Paradise.

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
交通アクセスが良かった。コミュ二ケ-ションが良かった
2020 年 1 月に 5 泊滞在
Ryan Aからの返信 (投稿日 : 2020 年 2 月 4 日)
Dear Guest, Thank you kindly for taking the time to share your review with us. We appreciate your feedback as it allows us to grow and better develop our Hotel and Brand. We truly hope to have another opportunity to warmly welcome you back again soon. Kind Regards Ryan A Night Manager, Crowne Plaza Surfers Paradise.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
少し古いが立地とサービスは良い
路面電車の駅の前でとても便利でした。 買い物に行くにも便利な立地です。 少々古いけど手入れはされているようで悪くない感じ。
2019 年 11 月に 1 泊滞在
Ryan Aからの返信 (投稿日 : 2019 年 11 月 24 日)
Dear Guest, Thank you kindly for taking a moment to share your valuable feedback with us. We are pleased to see that you enjoyed your recent stay with us. Thank you again for your review and we hope to see you again soon. Kind Regards Ryan A Night Manager, Crowne Plaza Surfers Paradise.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スリッパがありませんでした。
2019 年 11 月に 3 泊滞在
Ryan Aからの返信 (投稿日 : 2019 年 11 月 24 日)
Dear Guest, Thank you kindly for taking a moment to share your valuable feedback with us. We are pleased to see that you enjoyed your recent stay with us. Thank you again for your review and we hope to see you again soon. Kind Regards Ryan A Night Manager, Crowne Plaza Surfers Paradise.

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Amber

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved it. We stayed in an ocean view room on one of the top floors and view was just amazing. Beds were very comfy and we were walking distance to restaurants and Cavill Ave. we will definitely stay again.
2024 年 3 月に 1 泊滞在
Ethanからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Amber,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you loved your stay in our ocean view room on one of the top floors. It's fantastic that you enjoyed the amazing view and found the beds very comfy.We're also glad to know that our location within walking distance to restaurants and Cavill Ave added to your enjoyment. We can't wait to welcome you back for another memorable stay. If you need any assistance with your future bookings or have any special requests, please feel free to reach out to us.Warm regards,Duty ManagerCrowne Plaza Gold Coast

2/10 (非常に不満)

Tiana

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very outdated was going to be charged for an upgrade and i didnt request one... after all that 2 nights $748 and another $100 pre authorisation i ended up checking out late and manager is now wanting to blacklist me from all ihg hotels
2024 年 3 月に 1 泊滞在
Ethanからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Tiana,Thank you for bringing your concerns to our attention.We apologize for any inconvenience you experienced during your recent stay. Your feedback is valuable to us as we continuously strive to improve our services and guest experiences.We regret any miscommunication regarding the upgrade charge and the late check-out situation. Our team aims to provide transparent and fair pricing and policies, and we apologize if this was not adequately communicated to you. Additionally, we understand the frustration of the situation with the manager, and we will address this matter internally to ensure such incidents are handled more effectively in the future.Please know that your satisfaction is important to us, and we would like to discuss your experience further to see how we can make amends and ensure a more positive experience in the future. If you would like to provide more details or discuss your stay further, please feel free to contact us directly at your convenience.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Duty Manager Crowne Plaza Gold Coast

6/10 (普通)

Karma

出張, 家族旅行
良かった点 : 清潔度
Right near public transport/the team stop specifically, so including available car parking & access to nearby options if you aren't driving on this occasion/time you can't go wrong when travelling to from & around where you need to go while staying there.
2024 年 3 月に 1 泊滞在
Ethanからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Karma,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location near public transport, including the tram stop, convenient for your travels. It's great to know that our available car parking and access to nearby options added to your positive experience.We appreciate your support and hope to have the pleasure of welcoming you back on your future travels. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Duty ManagerCrowne Plaza Gold Coast

10/10 (非常に良い)

Myles

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 3 月に 1 泊滞在
MRからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Myles,Thank you for choosing Crowne Plaza Surfers Paradise for your recent stay.We appreciate your feedback and are glad to know that you had a good experience with us. Your satisfaction is important to us, and we strive to provide all our guests with a comfortable and enjoyable stay.If there is anything specific you liked about your stay or if you have any suggestions for improvement, please feel free to share them with us. Your feedback helps us to continue providing excellent service to all our guests.We hope to have the pleasure of welcoming you back to Crowne Plaza Surfers Paradise in the future. If you have any questions or need assistance with future reservations, please don't hesitate to contact us.Best regards,Duty ManagerCrowne Plaza Surfers Paradise

10/10 (非常に良い)

Dipak

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Easy access to the trams
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Bryce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

8/10 (良い)

Cory

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean quiet and well priced
2024 年 3 月に 1 泊滞在
Ethanからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Cory,Thank you for sharing your feedback with us.We're pleased to hear that you found our hotel clean, quiet, and well-priced. Providing a comfortable and affordable stay for our guests is always our priority, and we're glad that we were able to meet your expectations.If there's anything else we can do to further enhance your experience or if you have any suggestions for improvement, please feel free to let us know. Your satisfaction is important to us, and we're here to ensure that you have a pleasant stay with us.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Duty ManagerCrowne Plaza Gold Coast

10/10 (非常に良い)

Bronte Maree

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was nice and staff were helpful. Very good value for money. The pool was great and lots of room so you weren’t on top of other people while in the pool. The dining experience wasn’t so great. Fine for a quick lunch by the pool but I would recommend getting the tram to surfers paradise where there are a lot of nice food options.
2024 年 3 月に 3 泊滞在
Ethanからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Bronte,Thank you for taking the time to share your feedback with us.We're delighted to hear that you found our hotel nice and our staff helpful. It's great to know that you enjoyed the pool area and found it spacious, allowing for a comfortable experience without feeling crowded.We appreciate your feedback regarding the dining experience. Your comments will be shared with our team to help us improve our offerings and provide a better experience for our guests.If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We value your input as it helps us enhance our services and ensure that we meet the expectations of our guests.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Duty ManagerCrowne Plaza Gold Coast

10/10 (非常に良い)

Pam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice views!
2024 年 3 月に 2 泊滞在
Ethanからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Pam,Thank you for your feedback.We're glad to hear that you enjoyed the views during your stay with us. Providing our guests with memorable experiences and breathtaking views is something we strive for.If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback as it helps us ensure that we meet and exceed our guests' expectations.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Duty ManagerCrowne Plaza Gold Coast

6/10 (普通)

Adam

2024 年 2 月に 7 泊滞在

8/10 (良い)

Ms

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Neda

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed for 6 nights with my family. It has great friendly staff. Convenient room, great breakfast. Great locatio. We enjoyed a lot.
2024 年 2 月に 6 泊滞在
MRからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Neda,I hope this message finds you well. Thank you for choosing Crowne Plaza Surfers Paradise for your recent 6-night stay with your family. We sincerely appreciate your decision to stay with us and are delighted to hear that you had an enjoyable experience.It brings us great joy to know that you found our staff to be friendly and accommodating, and that you appreciated the convenience of your room as well as the quality of our breakfast offerings. We strive to provide a comfortable and memorable experience for all our guests, and it's wonderful to hear that we succeeded in doing so for you and your family.We're also pleased that our location met your needs and allowed you to fully enjoy your time in Surfers Paradise.Your satisfaction is our top priority, and we're here to ensure that you have a fantastic experience with us each time you visit.Thank you once again for choosing Crowne Plaza Surfers Paradise. We look forward to welcoming you and your family back for another memorable stay in the future.Warm regards,Duty ManagerCrowne Plaza Surfers Paradise

8/10 (良い)

Nicole

グループ旅行
良かった点 : 設備とサービス
The security guard was awesome.
2024 年 2 月に 1 泊滞在
Ethanからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Nicole,Thank you for your kind words about our security guard.We're glad to hear that you had a positive experience with our security team member. Providing a safe and secure environment for our guests is of utmost importance to us, and we're delighted to know that our security guard exceeded your expectations. We'll be sure to pass along your feedback to them as recognition of their outstanding service.If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Warm regards,Duty Manager

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great food friendly staff
2024 年 2 月に 1 泊滞在
Ethanからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Anthony,Thank you for your positive feedback.We're delighted to hear that you enjoyed the food and found our staff to be friendly. Providing exceptional service and delicious meals are top priorities for us, and we're thrilled that we met your expectations in these areas. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another enjoyable dining experience in the future.Warm regards,Duty Manager

10/10 (非常に良い)

Gaurav

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I recently stayed at this hotel, and it was an excellent experience. The parking was easy and affordable. Our room on a high floor with a sea view was breathtaking, with stunning views that we thoroughly enjoyed throughout our stay. The room was clean and well-maintained, and the staff was friendly and helpful. We also appreciated the child-friendly environment, which made our stay even more enjoyable. Overall, we had no issues during our stay and highly recommend this hotel to anyone looking for a comfortable, enjoyable, and affordable stay.
2024 年 2 月に 1 泊滞在
Ethanからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Gaurav,Thank you for sharing your recent experience with us.We're delighted to hear that you had an excellent stay with us. It's wonderful to know that you found the parking easy and affordable, and that your room on a high floor with a sea view provided breathtaking views that you thoroughly enjoyed throughout your stay. We're pleased that the cleanliness and maintenance of your room met your expectations, and we're glad that our staff were friendly and helpful during your time with us.We're especially happy to hear that you appreciated the child-friendly environment, as we strive to provide a welcoming and comfortable atmosphere for all our guests.Thank you for your recommendation, and we look forward to welcoming you back for another comfortable, enjoyable, and affordable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Duty Manager

10/10 (非常に良い)

Aakanksha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing property
2024 年 2 月に 3 泊滞在
Ethanからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Aakanksha,Thank you for your kind words.We're delighted to hear that you found our property amazing. Your satisfaction is our ultimate goal, and we're thrilled that you enjoyed your time with us.If there's anything specific that stood out to you or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your future stays are equally enjoyable.Warm regards,Duty Manager

8/10 (良い)

Sofia

2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Yat Yin、Cabramatta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Theaa、OAKVILLE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location, Clean, and service.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Natalia

2024 年 1 月に 6 泊滞在

10/10 (非常に良い)

Massiel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful pleasant stay. Clean and very friendly staff. Would definitely stay again.
2024 年 1 月に 6 泊滞在
Ethanからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Massiel,Thank you for sharing your positive comments!We're thrilled to hear that you had a beautiful and pleasant stay, finding our hotel clean with very friendly staff. Your kind words are truly appreciated. We look forward to welcoming you again for another wonderful experience.Warm regards,Duty Manager

10/10 (非常に良い)

Betty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love this hole
2024 年 1 月に 2 泊滞在
Ethanからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Betty,Thank you for your positive feedback!We're delighted to hear that you love our hotel. Your satisfaction is important to us, and we appreciate your kind words.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Duty Manager

10/10 (非常に良い)

Kate

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nous avons tout aimer, la proximité avec le tram, la plage, le restaurant on y mange trop bien, ainsi que son petit déjeuner un régale, l'accès facile dans l'hôtel, la propreté, le personnel adorable, la piscine aussi, si je dois y retourner à GOLD COAST c'est sur ce sera la bas. sans regret ...
2024 年 1 月に 6 泊滞在
Ethanからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Kate,Thank you for taking the time to share your wonderful feedback about your recent stay.We're thrilled to hear that you loved everything about your experience, including the proximity to the tram, beach, restaurant, great food, delightful breakfast, easy access to the hotel, cleanliness, lovely staff, and the swimming pool. Your kind words are truly appreciated.We look forward to welcoming you back without any regrets on your next visit to the Gold Coast. Until then, safe travels!Warm regards,Duty Manager

10/10 (非常に良い)

Jatin、Deer park

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在

6/10 (普通)

Adesh

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
Great location, excellent view from room. Room condition can be much better.
2024 年 1 月に 1 泊滞在
Ethanからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Adesh,Thank you for sharing your feedback about your recent stay.We're pleased to hear that you appreciated the great location and excellent view from your room. However, we apologize if you found the room condition to be lacking. Your feedback is important, and we'll review this matter to ensure improvements are made to enhance the overall guest experience.We appreciate your comments and hope to have the opportunity to welcome you back for an improved and more enjoyable stay in the future.Warm regards,Duty Manager

8/10 (良い)

Dexin

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在

4/10 (不満)

Dexin

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在

8/10 (良い)

Antony

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Elif

2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Gerry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在

8/10 (良い)

Leanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely staff.
2024 年 1 月に 6 泊滞在
MRからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Leanne,Thank you for your positive note about our staff. We appreciate your acknowledgment of their efforts. We're here to ensure that your future stays with us are nothing short of excellent. If there's anything specific you'd like to share or if you have further feedback, feel free to reach out.We hope to have the pleasure of welcoming you back for an even more enjoyable experience.Best regards,The Crowne Plaza Team

8/10 (良い)

richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff. Nice big room, clean.
2024 年 1 月に 2 泊滞在
Ethanからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Richard,Thank you for taking the time to share your positive experience.We're thrilled to hear that you found our staff very friendly and that you enjoyed a spacious, clean room. Providing excellent service and comfortable accommodations is our goal, and we're delighted to know we met your expectations.We look forward to welcoming you back for another enjoyable stay.Warm regards,Duty Manager

6/10 (普通)

Leanne Rose

カップルで旅行
良かった点 : スタッフとサービス
We have stayed here for the majority of our stays on the gold coast. Was a little disappointed this time. Stayed 11 nights and not once was our floors vacuumed. No body wash for the last 2 days of our stay. Our windows leaked we received extra towels to soak it up but no maintenance was done. Shower door didn't close properly just little things. Food was great although the fruit was always hard and tasteless. Used to get asked if we wanted coffee or the option to make our own just the little touches. And the lifts felt dangerous we got stuck on a level for 5 minutes said something and got smiled at. Overall it was ok. Feel a little sad for the amount of money we paid.
2023 年 12 月に 11 泊滞在

2/10 (非常に不満)

Emma

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was fooled by all the fake reviews on this place. The only good thing about this place is the staff and location. There was so many issues with the place as followed: Some of the elevators rattle so it’s not good if you have a fear, there is no noise insulation so we can hear everything going on around us, the shower door didn’t close properly and can easily be swung open straight into the bathtub, our toilet seat was loose, the pipes are all connected so the water pressure and temperature is awful, they have an option for chrome casting on there tv but there’s no point as it continuously disconnected, there is no main bin on the floors to dispose your rubbish by yourself but it was more irritable being on the corner and everyone leaving their stuff right by your door. There was a door connecting to the another room, where some strangers were staying, for us that was not locked so we had to call for that to be sorted, luckily they did lock it but it very much put us on edge for the rest of the trip while staying in there. The location spot is decent, you have the tram and crossing for it right as you exit where you are only a 4min trip to Pacific Fair and 5 min to Cavill Ave. The beach is also at walking distance just down the road. Overall it really put the experience of the trip down especially with how much I had to pay due to it being beginning of new year and with the room I had to go with.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Natasha

2024 年 1 月に 4 泊滞在

8/10 (良い)

Frederikus

家族旅行
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Weili

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check-in and check-out were fast. Self-parking was convenient, It is ten minutes driving between hotel and beach. Staff all were professional.
2023 年 12 月に 2 泊滞在
Ethanからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Weili,Thank you for taking the time to share your experience with us.We're delighted to hear that your check-in and check-out processes were swift and convenient. It's great to know that you found our self-parking facilities convenient and that our staff members' professionalism contributed positively to your stay.Your feedback is appreciated, and we're pleased that you found our location convenient for reaching the beach within a short drive.We look forward to welcoming you back for another exceptional stay.Warm regards,Duty Manager