3 つの屋外プール、プール パラソル、サンラウンジャー

ウィンターセット ノース ビーチ ビレッジ リゾート ホテルの口コミ

2.5 out of 5

口コミ

7.4

良い

評価 10 - 862 件の口コミ中 209 件が非常に良い" "
評価 8 - 862 件の口コミ中 327 件が良い" "
評価 6 - 862 件の口コミ中 174 件が普通" "
評価 4 - 862 件の口コミ中 88 件が不満" "
評価 2 - 862 件の口コミ中 64 件が非常に不満" "

7.6/10

清潔度

7.8/10

スタッフとサービス

6.4/10

設備とサービス

7.0/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

6/10 (普通)

MARTHA E

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Tracey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel was awesome! There are 9 total properties you have access to when you stay here, all with their own pools and/or hot tubs (all different water temps too). Be sure to check them all out!
2024 年 2 月に 3 泊滞在

2/10 (非常に不満)

Anna

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice representative but took a long time even though I gave a heads up. The rooms were dirty and very low quality.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Wendy

気になった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在

8/10 (良い)

Carlos Manuel

グループ旅行
Muy buena atención
2024 年 1 月に 1 泊滞在

8/10 (良い)

Alfredo

2023 年 12 月に 1 泊滞在

6/10 (普通)

Michaela

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The floor of the room was dirty. The room did not look like the pictures, no mirror. The mattress was at an angle so you rolled into the other person all night which did not make for a good nights sleep. Staff was great, got new towels each night and they helped answer any questions about the location. Outdoor areas were great. Lots of plants and really enjoyed the hot tub. Great location close to beach and coffee/ dinner spots. Constant smokers made the pool area less enjoyable.
2023 年 12 月に 4 泊滞在

2/10 (非常に不満)

Dustin

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
First of all, parking on site is scarce. We had to drive around the building a couple times to find anything that would work. We checked in and the staff was the highlight of the night. They were welcoming and nice. We entered our room were greeted by a scurrying roach. we then went to the bathroom to wash up and found the toilet was wobbling (it wasn’t properly affixed to the floor). exhausted from our day, and only needing a place to grab a few hours of sleep, we hopped into bed.. and the bottom sheet didn’t fit the mattress mattress was actually not covered at the foot of the bed. The finishes in the room are subpar and cheaply done. There is no outlet to charge phones near the bed. Overall, I can’t say I’d recommend.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Jimmy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient area. Walk to everything. Friendly convince staff. Quiet neighborhood.
2023 年 11 月に 5 泊滞在

6/10 (普通)

Fernando

I was giving a room with connecting door, and requested to changed it. However the 2nd room has a broken missing glass piece in bathroom window and is completely unsafe and without any privacy in shower. Is not what i expected, and was debating on extending one more night since i checked in after 12 midnight to my booking.
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Scott

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay away
Very run down with lots of deferred maintenance. Moved rooms 3 times. Had another reservation for next week but cancelled due to condition of property. Front desk was accommodating but the property is just in really run down condition.
2023 年 10 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for your review Scott, we are working on maintenance of our hotel and unfortunately it does take time, so we encourage you to stay again in the future to see all of the improvements.

10/10 (非常に良い)

Martina

2023 年 10 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for staying with us Martina, we are happy to hear that you had an enjoyable stay.

10/10 (非常に良い)

Martina

2023 年 10 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for staying with us Martina and we hope to see you again.

4/10 (不満)

Sergio

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
ok
2023 年 9 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for your review Sergio, we are sorry to hear that your stay was less than perfect. We also encourage details as a tool to improve the guest experience.

2/10 (非常に不満)

Justin

気になった点 : 清潔度、スタッフとサービス
2023 年 8 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 9 月 2 日)
Thank you taking the time to complete a review Justin, we also encourage details so we can work on improving the guest experience.

6/10 (普通)

Joseph

ペット同伴の旅行, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
First, the door to the room had a 3/4 inch wide open gap at the top and bottom where the heat and humidity and ants came through. 30 years of caulk and grime in the bathroom. Beds were uncomfortable and one even had a huge low spot in it that was uncomfortable. Office was locked up Like Fort Knox. Definitely not worth what they charged and if I wouldn’t have lost money I would have canceled and went to another hotel. Location to beach was nice though. Pools were old but clean.
Winterset Hotelからの返信 (投稿日 : 2023 年 9 月 2 日)
Thank you for sharing your experience with us Joseph we always encourage details of guests stay so we can work on areas of improvement. We are currently working on a plan for revitalizing the hotel and encourage you to come back and see all of the changes.

10/10 (非常に良い)

MICHAEL

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved it! We had the suite. It was really big spacious, very clean.
2023 年 7 月に 2 泊滞在
Franciscoからの返信 (投稿日 : 2023 年 7 月 6 日)
Always a pleasure. We're glad you liked it!

10/10 (非常に良い)

MICHAEL

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love this place it was very clean. We had three rooms in total. We are a big family and it was perfect. We felt like we had to place to ourselves.
2023 年 7 月に 3 泊滞在
Franciscoからの返信 (投稿日 : 2023 年 7 月 6 日)
Always a pleasure! We're glad you liked it!

10/10 (非常に良い)

Gerardo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good
2023 年 6 月に 2 泊滞在
Franciscoからの返信 (投稿日 : 2023 年 7 月 6 日)
Always a pleasure! We're glad you liked it!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Boa localização
Hotel simples mas bem localizado, a uns 400m da praia. Estacionamento fácil na rua, em frente ao hotel. Zona tranquila.
2023 年 6 月に 3 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 6 月 24 日)
Thank you for staying with us and we hope to see you again.

4/10 (不満)

Ashley

良かった点 : スタッフとサービス
気になった点 : 清潔度
2023 年 6 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 6 月 24 日)
Thank you for your review Ashley, we do encourage details so we can improve on the guest experience.

4/10 (不満)

Liliana

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Internet did not work and had roaches floor was extremely dirty 😞
2023 年 6 月に 2 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 6 月 24 日)
We are sorry to hear that your stay did not exceed your expectations and have passed your comments to management.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Localização boa.
Hotel bem localizado, a uns 500m do mar. Zona excelente e tranquila. O quarto (térreo) está precisando de manutenção. Muitas baratinhas junto ao microondas e máquina de café, o que é extremamente desagradável!
2023 年 6 月に 2 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 6 月 24 日)
Thank you for your review and we have passed your comments to management so we can make the necessary improvements.

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Winterset Hotelからの返信 (投稿日 : 2023 年 6 月 7 日)
Thank you for your review Amanda, we hope to see you again.

10/10 (非常に良い)

Adriene

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great value, perfect location!
Service was great, Suite was great size and very clean. Only issue we had was the refrigerator did not work so the Items we had inside spoiled. Front desk came viewed issue said we had too many items which is why it’s not cooling and we should give it 24 hrs. Their solution was to provide ice and they would open ticket with engineering. We stayed 2 nights and no one came back for resolution. We would stay there again just not bring food that requires refrigeration. Unfortunately we had a toddler so needed a lot of things refrigerated this trip
2023 年 5 月に 2 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 6 月 7 日)
Thank you for your review Adrienne, we sincerely apologize that the issue with your refrigerator was not resolved prior to check out. We appreciate your feedback and hope to see you again.

2/10 (非常に不満)

Alexis

2023 年 5 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 6 月 7 日)
Thank you for your review Alexis, we encourage details so we may improve on the guest expereince.

6/10 (普通)

Greg

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Fair at best
Hotel is very dated. Neither pool or hot tub were clean.
2023 年 4 月に 2 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 5 月 3 日)
We are sorry to hear that your stay did not meet your expectations and will use your feedback to improve on the guest experience.

2/10 (非常に不満)

Patrosinio

気になった点 : 清潔度、スタッフとサービス
2023 年 4 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 5 月 27 日)
We are sorry to see that your stay did not meet your expectations. Please include details so we can improve on the guest experience.

4/10 (不満)

Kervin

家族旅行
気になった点 : 清潔度
The place is outdated and not clean
2023 年 4 月に 3 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you for your review Kervin and we are sincerely apologetic that you did not have a wonderful stay.

10/10 (非常に良い)

Courtney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location and friendly staff
The staff was very friendly and helpful. The location was within walking distance of the beach and the concert that we booked it for.
2023 年 4 月に 3 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you for staying with us Courtney, we are happy to hear that you enjoyed your time with us. Hope to see you again.

2/10 (非常に不満)

melissa

2023 年 4 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 5 月 1 日)
Thank you for taking the time to complete a review about you recent stay. We encourage more details about your stay so we can improve. Thank You

4/10 (不満)

Thomas

出張
気になった点 : 清潔度、施設のコンディションと設備
Ended up with many bug bites, expect from bed bugs- not talking about misquitoes
2023 年 3 月に 4 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 4 月 14 日)
We are sorry to hear about this Thomas, we never assume what could be the cause however we will have the room investigated so we can determine the next steps to take. We hope that the staff was made aware prior to departure.

10/10 (非常に良い)

Cristina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Linda , ordenada , cerca de la playa y restaurante .
2023 年 3 月に 2 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 4 月 14 日)
Thank you for staying with us Cristina, we are happy to hear that you enjoyed your stay and hope to see you again.

2/10 (非常に不満)

Daniel

2023 年 3 月に 4 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 4 月 14 日)
We are sorry to hear that you did not enjoy your stay, we would like to know more details as to what made your stay less than satisfactory.

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice stay!
Nice, friendly staff in a basic, clean hotel.
2023 年 3 月に 3 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for you kinds words Timothy, we hope to see you again.

4/10 (不満)

Karen

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Noisy, A/ C noisy, fan didn't work, other people fighting and noisy dog, with a police visit. Expedia picture shows a pleasant quiet small place. It was untidy and very misrepresented by the photos.
2023 年 3 月に 2 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 20 日)
We are so sorry to hear that your stay was not an enjoyable one Karen. We will be sure to pass on your comments to the appropriate manager.

2/10 (非常に不満)

Joseph

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Old rooms Broken Furniture Bathroom window taped
2023 年 3 月に 3 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for your review Joseph, we hope that you reached out to staff to make them aware of your dissatisfaction so we could correct the situation.

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度
it was a surprise for me that i need to pay for parking by the hotel.
2023 年 3 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for staying with us, street parking is always a complimentary option if you did not wish to pay the parking fee, which would grant you a spot anywhere in the Village

2/10 (非常に不満)

Thomas

2023 年 3 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 27 日)
Thank you for taking the time to review your recent stay Thomas, however we ask that if you do not have a good stay that details are provided so we can address any issues.

10/10 (非常に良い)

Bartek

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice place
2023 年 3 月に 2 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for your review Bartek, we look forward to hosting you again.

8/10 (良い)

John

良かった点 : スタッフとサービス
Great place if you want cheap and close to beach!
This is the 4th Beach Village collection hotel I’ve stayed. Service was the friendliest but disappointed in room. Lots of gaps in doors so noise from adjoining rooms could be heard. Bed was comfortable and Bathroom met needs. Basically room is from a 50’s converted condo. Slapped white paint on the walls. Same tiled floor and bath fixtures. Meh!
2023 年 2 月に 4 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for your honest review John. We are glad that service was exceptional and we are currently working on updating the rooms. We look forward to seeing you again to watch the changes.

10/10 (非常に良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 27 日)
Thank you for staying with us Kenneth and we are happy to hear that you enjoyed your stay.

8/10 (良い)

Kristin

2023 年 2 月に 3 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 20 日)
Thank you for your review Kristin

8/10 (良い)

James

良かった点 : 客室の快適度
Nice location
Great location for access to the beach. The room was comfortable, although the bed was soft for my taste. Our upstairs neighbors stomped around until late and made it difficult to sleep. Otherwise we had a pleasant stay.
2023 年 2 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your review of your stay James, we hope that you will stay with us again.

6/10 (普通)

Nicole

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Overall a nice stay.
It wasn’t the worst, but could’ve definitely been better. The room was super cute and practical, definitely good for a quick trip if you’re okay with having no kitchen. Fridge opened into the wall? made it so hard to get into, but not the end of the world. I felt the room was moist, which had the beds feeling damp which was uncomfortable at times. The staff was extremely friendly, and check-in was simple and the girl was informative and helpful. The bathroom wasn’t cleaned too well, but I feel like if these few issues were changed it would be an even better place to stay, a few minor inconveniences which were fixable, but overall a cute room with a beautiful outside area . Guests were friendly as well and there were a bunch pools and chairs to sit on. Walking distance to most places which is a plus. You get what you pay for. For the most part it was quiet, and check out was also simple. For the most part I enjoyed my stay despite the few inconveniences. would definitely stay here again but choose a different, bigger room. If you don’t prefer smaller spaces I wouldn’t stay in this room.
2023 年 2 月に 4 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you Nicole for your feedback, we appreciate the constructive criticism and will use this to improve on the rooms and guest experience. We hope to see you again.

2/10 (非常に不満)

James

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
2023 年 2 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 2 日)
We are sorry to see that you died not enjoy your stay with us and we hope to have more details so we can address your concerns.

10/10 (非常に良い)

Edward

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fort Lauderdale’s hidden gem.
It is always a fun place to stay, staff are wonderful especially Francisco, he goes out of his way to make our visit enjoyable.
2023 年 2 月に 2 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you so much for staying with us Edward and we will be sure to pass on your kind words to Francisco. Hope to see you again.

4/10 (不満)

nate

気になった点 : 施設のコンディションと設備
Room was smelly and the shower was unfinished. The light in the shower was rusty. The screens in the room.didnt fit. Resort fee a joke for what they provided . In room safe was on the floor and needed a credit card to operate.
2023 年 2 月に 4 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your honest review Nate, we will pass on your comments to the appropriate manager so they can be addressed.

10/10 (非常に良い)

ASM Saiful

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
By the beach, has a jacuzzi, green, helpful staff!
2023 年 2 月に 3 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for staying with us and for the kind words. We look forward to seeing you again.

10/10 (非常に良い)

Kathy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When you first see the property. It doesn’t seem like much. But, it was very clean and once we parked we didn’t drive anywhere. Beach restaurants are close. It’s off the beaten path, so you don’t get the party/ beach noise. It was very quiet. The price is hard to beat in this area. The only thing I would suggest is curtains. Because the lights outside from parking is really bright. There is a restaurant very close called “wine garden”. It is true authentic Italian. And the prices were excellent.
2023 年 2 月に 1 泊滞在
Winterset Hotelからの返信 (投稿日 : 2023 年 3 月 2 日)
Thank you for your review Kathy, we are happy to hear that you enjoyed your time in the Village and hope to see you again.