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Reviews of Locanda San Lorenzo

Locanda San Lorenzo
Piazza San Lorenzo 7, Florence, FI

Reviews

6.8
Rating 10 - Excellent. 26 out of 140 reviews" "
Rating 8 - Good. 50 out of 140 reviews" "
Rating 6 - Okay. 33 out of 140 reviews" "
Rating 4 - Poor. 14 out of 140 reviews" "
Rating 2 - Terrible. 17 out of 140 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2019
Response from ZHU on Jul 13, 2019
THANKS

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Difficult to find because the map location is not correct. I spent over 45 minutes searching for the location. I had to look at the exterior photo to find the building. Lucky operator was there to check me in when I arrived as I missed these are rooms available off one corridor on the third floor of a building and not managed. Most frustrating was the bathroom. The shower stall walls were removed and replaced with a curtain. The 2x2 stall is too small because as soon as water is turned on a vacuum is created and the curtain sucks in toward you. The shared bath with a shower with walls was not accessible with my card access key. — It is conveniently located and easy to get around once you know where to go. The woman cleaning was nice and did a good job.
Stayed 2 nights in May 2019
Response from ZHU on Jun 16, 2019
THANKS

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Florence
Perfect location in Florence, close to shops, restaurants, museums and the Duomo!
Stayed 1 night in May 2019
Response from ZHU on May 25, 2019
thax

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2017

8/10 Good

Dan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, great location!
Close to the Duomo, museums, & palazzo. Literally on Piazza San Lorenzo. Room was comfortable & AC was working great. Looks like recently renovated and not quite completed; shower & sink fixtures were still loose, but plenty of hot water. Otherwise, very clean and good.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean room
Hotel is right in the city Center and walking distance to everything. Everything in room was clean and fresh. Only thing that could have been better was the bathroom; tiny sink and shower with hardly any pressure at all.
Stayed 1 night in Sep 2017

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Perfect location. Small room with separate bath. Air conditioning much appreciated. Nice view to San Lorenzo church
Stayed 2 nights in Jun 2017

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big disappointment
Unfortunately this place was a huge disappointment. We expected simple accommodation but not a hostel type arrangement. You could hear people coming and going and moving about in the corridor. The plumbing is so old and dodgy that noises can be heard for about 5 minutes after running the tap or flushing the toilet. The decor was far from desirable. All in all we couldn't bear to stay a second night so we ended up checking in to another hotel the next day. Only plus is the location.

6/10 Okay

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't do it again
You get what you pay for. We had to wait 10 min. for the receptionist to come when we arrived. its a simple room, there are no toiletries and the room is not cleaned for the complete stay. Is well located but that is probably the on;y good thing about it.

10/10 Excellent

Tornike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Place is fantastic, is close to everything in the city, reception boy was very helpful

8/10 Good

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!!
Very good

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The so called “hotel” name is “San Lorenzo Number 7“ and I wrote hotel in quotation marks on purpose since this hotel really not deserve in not under any circumstances to be called a hotel. We were horrified when we got there. First, to find this hotel isn’t possible since he doesn’t have any sign on it, just a small sticker on the doorbell. The building has a horrible smell, the elevator didn’t worked and we had to carry our luggage to the 3th floor by our self. When we enter the hotel, we realized that it’s absolutely not a hotel, just a 3 or 4 rooms attached together with a bathroom in the end. Our room wasn’t ready when we checked in, it was dirty, the bed wasn’t organized, there were trash in the trash cans, the linens was not organized and the toilet were disgusting. In addition, the room In general was obsoletely inappropriate for hosting. The doors were broken, there were no curtains on the window (the curtain pole was broken) and also the blinds, It was impossible to close them during the night. There were ants on the floor and on the bed, the walls were covered with dirt and mosquitos bodies, there weren’t soaps to shower with (we had to buy it by our own), there was mold on the walls. If that’s not enough, during the night there was a noise of some kind of an alarm from the reception that prevented us from sleep.
Response from ZHU on Sep 20, 2016
THIS NOT A REAL GUEST!

8/10 Good

Hannah, York

Liked: Cleanliness, staff & service
Great value hotel in excellent central location
We really enjoyed our stay here. Our room was spacious and comfortable with a lovely view over San Lorenzo Piazza. Breakfast is provided at a nearby cafe, which you get a voucher for on check in (pastry, coffee and orange juice). The bathroom is located externally from the room, just across the hall. This didn't bother us too much, especially considering the value for money of a nice room and great location. The staff we met were very friendly and helpful. They printed off tickets for us and looked after our luggage for the day when we checked out. The location of the hotel is excellent just a few minutes walk from many of the main sights including the Basillica Santa Maria di Fiore. There are lots of nice bars and restaurants and shops also in the area. The hotel in less than 10 minute walk from the train station. The hotel is within a residential building, so could be a little more difficult to find if you are expecting a more traditional setup, but we didn't have any problems. We thoroughly enjoyed our stay and wish it could have been longer. Hope to be back soon!
Response from ZHU on Jul 14, 2016
THANKS FOR UR STAY

10/10 Excellent

Diana, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and very central!
The hotel is right in the centre at Florence, just a 3 minute walk away from the station. The place is very convenient and located right next to San Lorenzo Church.There is no reception and you need to make an appointment in order to check in and they will meet you. However, we had a late check in and we communicated by email. Our key was left in the lobby and we had no problem finding it. The room was clean and neat and we had it overlooking the plaza. Limin was my contact and he was really helpful! telling us the places to go and visit! The only downside was the check out time is at 10:30am maximum and the breakfast is outside the property in one of the local cafes. You get a voucher from the hotel and get a pastry and a drink of your choice.
Response from ZHU on Jul 11, 2016
THANKS VERY MUCH

10/10 Excellent

Sebastien, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room with an amazing veiw!
The view was amazing and the room was definitely adaquite. The only issue I had was communication with the owners prior to my arrival. Contact is only through phone which was difficult as I live in Canada and making international calls aren't cheap. It also took me 5+ phone calls before I finally reached someone. But after all was said and done the hotel staff were great and very accommodating. I would still stay here again. I just wish they gave an email for ease of contact.
Response from ZHU on Jun 22, 2016
THANKS VERY MUCH

2/10 Terrible

Michel, QUEBEC, CAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO SERVICES
The hotel was close when we arrive. We call the phone number write in the voucher and the person who hangup doesnt spreak english. Well, we went to a little restaurant near to ask about the hôtel open hours and they said that since they change direction, nothing work there. Many person arrived face to face with a locked door.
Response from ZHU on Jun 23, 2016
呵呵

6/10 Okay

Mino, Montreal

Liked: Cleanliness
What you get for the price! Which isn't bad at all
Stay was nice! The gentlemanly that attended us was extremely nice and he was probably the only reason why I would rate it so high! The thing is that it's more of a bunch of rooms in a huge apartment rather than a hotel! Room was ok, small tv which I guess is expected, cleaned bathroom and bed! Pillows sucked though! Location is the best value for the price!!!
THANKS VERY MUCH

6/10 Okay

Man

Excellent location. Little hard to find
Stayed there one night. This place is located next to San Lorenzo Church and close to everything. Yet, sort of hard to find because 1) there is no sigh of hotel...even inside of the building that this B&B located. Hard to find which floor. 2) They dont answer you. We called when we got there to ask exact location. They didnt pick up. We knock the door. They opened after 5 mins. Confirmed to check in at 2pm but the room was not ready. 13:30 check out time is convenient. Our package included breakfast but didnt receive any. Room was nice but can be noisey because of location. Supermarket CONAD is a step away. They got many things in good price.
Response from ZHU on Jun 3, 2016
THANK U

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Just right for the price.
We stayed in Piazza San Lorenzo, which is a perfect location for tourists. The place is no frills but it was very clean and the towels were changed each day. In the evening the piazza was very noisy because it is a hang-out for teenagers but I wore earplugs and slept through it all. Coupons valid at the neighborhood bar for a breakfast of cappuccino, croissant, and juice were given to us each day and that was great. The manager spoke English and Italian (and Chinese) and was nice and very helpful.
Response from ZHU on Jul 23, 2016
THANKS

4/10 Poor

Carolina, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair for the money
Great location. Close to the train station, duomo, galleria de academia, and ponte vecchio. No front desk so it made it challenging to check in. You need to coordinate to check in ahead of time. Old building but everything is old around there. Ok for the money but is more a hostel than a hotel.
Response from ZHU on Jul 23, 2016
SORRY, WE ARE A AFFITACAMERA, NO HOTEL, AND WE NEVER SAY IT.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel closed to all the sights
Everything was so good! Only one thing causes us inconvenience - if to open the window at night you will hear all the outside sounds (cars, cleaning machines, someone singing very loudly etc.), but if not to open the window it will be stuffy
Response from ZHU on May 9, 2016
THANK U VERY MUCH

8/10 Good

Anna, Auckland

Liked: Cleanliness, property conditions & facilities, room comfort
Good location and eateries nearby
We had a pleasant stay albeit never seeing the owner. The hotel itself was very hard to find. Better signage needed! However once there the room was clean and comfortable. Easy walk from the train station and the main sights. Had a good night's sleep. Good eating places and a market across from the hotel. Overall an enjoyable stay, thank you.
Response from ZHU on Jul 9, 2016
GRAZIE MILLE

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Response from ZHU on Jul 23, 2016
GRAZIE

8/10 Good

Jennifer, Toronto

Liked: Cleanliness
Disliked: Staff & service
Decent room in great location
San Lorenzo 7 offers a decently-sized room with modern IKEA furniture right in the midst of the sights, for a very reasonable price. It is on Piazza San Lorenzo, literally next door to the church of San Lorenzo, the Laurentian library, and the Medici chapels. The room was nicely furnished with modern IKEA furniture. The bathroom was strangely sparse. In the largest bathroom we've had in Italy, they still installed a tiny corner shower and a sink the size of an airplane sink, leaving tons of empty space. There are no towel hooks or racks, no bath mat, and no place to put your toiletries. Service is minimal and barely existent. I was e-mailed "self-check-in" instructions that were changed without telling me, leaving us scouring the building for the key that was supposed to be left for us for 20 minutes before a staff member showed up late to check us in. He was nice enough and gave us our breakfast vouchers and the WiFi password, and then left. We didn't see a staff person again for the subsequent four nights we stayed there, although there was housekeeping. You're very much left to your own devices to come and go as you please. When our bed broke (the IKEA slats had not been installed properly and my husband fell through), we fixed it ourselves because there were no staff on site. Thank goodness we've built a lot of IKEA in our day.
Response from ZHU on Jul 23, 2016
GRAZIE

6/10 Okay

Daniel, Salem, Oregon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The wifi does not work, there is no staff around unless you contact them in advance. Great location, clean room.
Response from ZHU on Jul 23, 2016
GRAZIE

4/10 Poor

Shauna, Brampton, Ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only good thing about this hotel was that it was close to everything. Our first night the air conditioning unit dripped ALL night. A large puddle formed and we were very uncomfortable. We tried negotiating a discount but management would not agree. Not great service but overall we were in Florence....so the city made up for the shortcomings of this poor experience.
Response from ZHU on Jun 22, 2016
THANKS VERY MUCH

8/10 Good

Shaz, London

Liked: Cleanliness, staff & service, room comfort
Affordable Room hotel in a good location
Room had the bare necessities but location is perhaps its most valuable asset. CONS - bathroom door did not lock; AC hardly had any power; No WIFI in room as it was furthest away; PROS - Central Florence location; Value for money;
Response from ZHU on Jul 11, 2016
THANKS VERY MUCH

10/10 Excellent

Donald, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to Stay in Florence
My wife and I had an incredible time at this B&B in Florence. You will not find better service or AC in Florence. Thank you Lodovico! You are the man! You made our trip to Florence. Five stars! Donnie and Tricia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Sleep
I stayed for a night only however I had a comfortable sleep. The location is very convenient to train station, the cathedral, bus stations, restaurants, coffee shops and then for Italian leather shopping. There is no lobby and you need to tell them when is your arrival time so someone can meet you and handover you the keys of the room. The check out time was no later than 10:30am and no late check out due to they are always booked.

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THANKS VERY CHU

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unprofessional B&B
Our stay at this B&B was quite rough, the whole property seemed disorganizedo from beginning to end. Once we finally got into our room (after waiting to get a code to the door for quite a while), we couldn't open the window because the curtain rod had fallen in front of it, so we had to move rooms. The Internet connection barely ever worked, and there was construction scaffolding directly outside our window causing it to be quite noisy during the day. Also, we were supposed to have a breakfast pass for the mornings, but we never received ours for the second morning so we went without that day. The only positive thing we found with this property was how close it was to the major attractions, but since it was in a major area, it was noisy very late into the night.
Response from ZHU on May 29, 2016
THANKS VERY MUCH

8/10 Good

Matt, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Very central hotel
Simple room, private bathroom, fit our needs for a few nights. Right on the plaza, which is both good and bad.
Response from ZHU on May 18, 2016
GRAZIE

6/10 Okay

Bruce, Melbourne, Australia

Liked: Cleanliness, staff & service, room comfort
Convenient hotel close to central Florence
We stayed in an ensuite double room that was basic but comfortable. Our room overlooked the piazza and the windows were not double glazed which meant we heard all the crowd and vehicle noise. Ear plugs were needed for sleeping especially when the street sweeper came by at 01:00AM every morning! Breakfast of juice, coffee and a croissant were available from a bar across the piazza. We mostly avoided the lift after we noticed it stuck between floors at one time.
Response from ZHU on May 18, 2016
GRAZIE

6/10 Okay

kessaissia

Traveled with family
Stayed 8 nights in Dec 2023

2/10 Terrible

Mourad

Stayed 1 night in Jun 2023

8/10 Good

maria teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
esperienza soddisfacente .Purtroppo il bagno, sebbene privato , esterno alla camera con qualche imbarazzo nell' utilizzo. Pulizia e biancheria ottima,
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
La zona è otiima, punto. Cioè voglio dire, a parte questo tutto il resto è opinabile, per una notte va anche bene, per più notti meglio cercare ancora. Il bagno per esempio (interno in questo caso, ma questa struttura ha anche bagni esterni) è un po raffazzonato su, doccia con tenda che trovo un po scomoda, lavandino micro ricavato in un angolo e che sta anche per staccarsi dal muro(!), water che ogni tanto fa un rumore strano, il resto della camera invece va anche bene, il clima funziona (per fortuna perchè ieri c'era un caldo torrido) ed infine c'è anche un piccolo frigo comodo per tenere al fresco ciò che si vuole (vicino c'è anche un supermercato...). Piccola menzione per la struttura, naturalmente si tratta di un palazzo molto vecchio del centro storico e purtroppo l'ascensore va a colpi (proprio così) e quando non funziona bisogna farsi tre piani di scale a piedi, vedete voi
Stayed 1 night in Jun 2019
Response from ZHU on Jun 16, 2019
THANKX

4/10 Poor

Akiko

Disliked: Staff & service
場所は良いけど…
袖看板など一切ないので住所を頼りに探しました。一階店舗にて確認してもホテルという認識はありません。セキュリティコードで解錠してくれたが今度はホテルのドアにもセキュリティコードがあり入れませんでした。場所は良いけど民泊のようだし、シャワーは部屋の外。タオル交換も依頼しないとダメです。駅や中央市場にも近いのは便利
Stayed 3 nights in May 2019
Response from ZHU on May 31, 2019
OK

6/10 Okay

Edilson A

Liked: Cleanliness
Satisfatória
Boa localização, dormitório bom, limpeza boa, porém o banheiro não estava como foi colocado no site. Ou seja, não havia box e sim, uma cortina de plástico, como também ausente alguns acessórios para apoiar objetos de uso para o banho.
Stayed 9 nights in May 2019
Response from ZHU on May 24, 2019
ok

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
教会の入り口と同じ広場に、建物入り口があるという素晴らしい立地です。逆に良すぎるために、外に看板が出せそうにないのが難点です。
Stayed 2 nights in Apr 2019
Response from ZHU on May 8, 2019
THANKS A LOT

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Accueil sympathique et serviable. Le lit double est en fait constitué de deux lits individuels qui se séparent si vous bougez trop la nuit.
Stayed 1 night in Apr 2019
Response from SAN LORENZO on Apr 15, 2019
THANK YOU

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

M, FLORENCIA

Liked: Cleanliness, staff & service, room comfort
Locanda San Lorenzo
Perfecta ubicación en el centro, justo en la iglesia de San Lorenzo. Habitaciones reformadas, cómodas y en mi caso con baño. A pesar de no tener desayuno hay cafeterías nada más salir a la calle. El Duomo está a unos 200m. Todo queda muy cerca y uno se maravilla en cada esquina que gira.
Stayed 3 nights in Oct 2017

2/10 Terrible

REBECCAAA, SARDEGNA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
non tutto era come avremo voluto che fosse.
Quando abbiamo prenotato alla Locando di S.Lorenzo, ovvero 2 mesi prima dell'arrivo a Firenze, nella prenotazione risultava una camera con BAGNO PRIVATO INTERNO. Arrivate li non era proprio cosi, le camere sono per la maggior parte con bagno esterno alle camere, forse una con bagno interno. Abbiamo spiegato al dipendenze la situazione ma non ne voleva sentire, noi dovevamo tenerci per forza quella camera. Allora abbiamo lasciato perdere. Ha voluto subito i soldi del soggiorno, senza ancora aver usufruito di servizi, quindi abbiamo pagato subito la somma, dopo viene a bussarci la porta e ci chiede altri 30 euro in più per le tasse non incluse, ma la prenotazione includeva tutte le tasse. Diciamo che stava già iniziando a "fregarci". Non finisce qui, la notte rientrate dopo un lungo giro, la mia amica entra in bagno a farsi la doccia, indovinate? L'acqua non scendeva dal rubinetto, sembrava fatto tutto a posta. L'indomani mattina lo abbiamo chiamato e allora ha risolto il problema. Giorno successivo ancora la pulizia alla camera non era stata fatta ed erano le 6 di pomeriggio ed io essendo allergica alla polvere non posso vivere in un ambiente che non viene pulito giornalmente, ma a prescindere da ciò, la pulizia prima di TUTTO! Siamo andate via da li prima del previsto abbiamo fatto solo tre tre notti su cinque, non ce la facevamo più. VE LO SCONSIGLIO, ASSOLUTAMENTE
Stayed 5 nights in Sep 2017
Response from zhu on Oct 11, 2017
NON SIETE I VERI CLIENTI 1. AVETE CHIUSO LA DOCCETTA DA SE, QUINDI COME SCENDE ACQUA? 2. Non avete messo ta targa di NO DISBURBA fuori la stanza, non possiamo entrare la stanza senza il permesso di clienti, oltre che non sai come funziona questa targa???? mai sei stato nel hotel? 3.questo cliente e figlia di carabinieri, ma macata educazione, mi dispiace per suo padre.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luogo carino peccato al mattino presto rumori di saracinesche per mercato S .Lorenzo
Stayed 1 night in Sep 2017

6/10 Okay

Maria Sofia

Liked: Room comfort
Ottima posizione
La posizione era ottima, a due passi da piazza duomo e dal mercato centrale. la stanza abbastanza pulita e dotata di condizionatore e tv ma sicuramente senza troppe pretese.
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Cerca del duomo
No es un hotel. No hay recepción, no te limpian el cuarto. La entrada y el ascensor muy feos. El cuarto nuestro amplio y limpio. El de nuestros amigos muy chico, con la tele mal no ubico, la puerta del baño parchada. Tuve problemas con la llave y el dueño, por mail, me lo soluciono rápidamente.
Stayed 2 nights in Sep 2017