I booked a room with a view of the sea, but they had not prepared that room by their mistake. Therefore, we had to move the room after one night. I was going to relax but it was very inconvenient.I request a refund for the difference between the rooms being downgraded. Please address.
They offer us an upgrade at best rate. However, it’s way much cheaper to book at Expedia. Also they told me us to bring Champagne every night. but they bring only one night.
Staffs are so nice and room is clean. Foods, taste was normal as the high price.