ロビー

ヒルトン ガーデン イン ファルゴの口コミ

3 out of 5
ヒルトン ガーデン イン ファルゴ
4351 17th Avenue South, Fargo, ND

口コミ

9.0

とても素晴らしい

評価 10 - 553 件の口コミ中 345 件が非常に良い" "
評価 8 - 553 件の口コミ中 143 件が良い" "
評価 6 - 553 件の口コミ中 32 件が普通" "
評価 4 - 553 件の口コミ中 20 件が不満" "
評価 2 - 553 件の口コミ中 13 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location.
2024 年 3 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2024 年 3 月 20 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Donovan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a very nice place.
2024 年 2 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2024 年 2 月 20 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Tracy

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We werent there long but it was nice staff were friendly and central location made it easy to get around town.
2024 年 1 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2024 年 2 月 20 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

Timothy、Fairfax

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is vey nice. The staff was cordial, at most, both evening and morning desk attendants. They were accommodating, but not warm and welcoming. The shower spray didn’t work very well, but was hot.
2024 年 1 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Timothy. Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't how you like it, let any Team Member know, and we will make it right. Guaranteed.

6/10 (普通)

stefanne

2023 年 12 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2024 年 2 月 20 日)
We appreciate your feedback. Our team will address your concerns and use them to improve. Thank you for choosing our property and we look forward to your next visit!

10/10 (非常に良い)

Kristan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and very friendly staff! Would definitely stay again!
2023 年 12 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 28 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Laura

2023 年 12 月に 2 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 28 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

luis、andover

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 28 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 28 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Cynthia、Fargo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 28 日)
Thanks for staying with us. We appreciate your feedback!

6/10 (普通)

elizabeth

2023 年 12 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 28 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Martina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 28 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Aiden

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I only stayed for one night as I am traveling across country for work, and this hotel was perfect for my needs. The room was clean, comfortable, and despite being on the first floor right next to the front desk it was also very quiet. I did have issues initially with my digital key being delivered, however, Josh at the front desk was lovely and able to alleviate my issues over the phone. He was polite, professional, and efficient, he deserves a raise despite the noise going on around him— he deserves a raise! I did peek in the fitness center as that is something I typically utilize when traveling, all of the machines looked in great shape, and there was even a Peloton or similar bike to be used. The area around the hotel also has several stores and a mall as well as many restaurants with several that are open late.
2023 年 12 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Aiden, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and look forward to welcoming you back soon!

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Kevin, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and look forward to welcoming you back soon!

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 11 月 30 日)
Hello Alan. Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't how you like it, let any Team Member know, and we will make it right. Guaranteed.

6/10 (普通)

Eddie

家族旅行
The bed SUCKED
2023 年 10 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact us if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Louise

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 10 月 10 日)
Hello LouiseThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Tarell

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel staff was great. Nice hotel.
2023 年 9 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 9 月 28 日)
Good evening,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Jacob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 9 月 25 日)
Hi Jacob, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and look forward to welcoming you back soon!

10/10 (非常に良い)

Thomas

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a fantastic time at the Hilton Garden Inn in Fargo, ND. We had our entire team in the conference room and it was amazing. Great Wi-Fi and technology. The lunch provided made our time together memorable. I would strongly recommend you staying here for both hotel and conference meeting spaces.
2023 年 9 月に 2 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 9 月 13 日)
Hi Thomas, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and look forward to welcoming you back soon!

10/10 (非常に良い)

Neal

カップルで旅行
良かった点 : 設備とサービス
The property was clean, welcoming, comfortable, and so easy to get too!
2023 年 9 月に 2 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Neal, thank you for taking the time to review your recent stay with us. We appreciate your feedback and look forward to welcoming you back soon!

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Not sure if we will stay at this hotel again.
It was a very clean and quiet room but the bed…. It felt so hard it felt like you were sleeping on the floor. Ouch! And then we felt like they put queen sized bedding on a King size bed. It was awful.
2023 年 9 月に 2 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 9 月 8 日)
We appreciate your feedback. Our team will address your concerns and use them to improve. Thank you for choosing our property and we look forward to your next visit!

6/10 (普通)

John

2023 年 9 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 9 月 26 日)
Hi John, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and look forward to welcoming you back soon!

10/10 (非常に良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you so much for taking the time to review your recent stay with us, Heidi! We look forward to welcoming you back soon!

10/10 (非常に良い)

Monica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel has a great location and delicious breakfast.
2023 年 8 月に 4 泊滞在
Anthoanetteからの返信 (投稿日 : 2023 年 8 月 25 日)
Hi Monica,I wanted to extend my sincere appreciation for your recent 5-star review of our property. Your feedback holds immense value to us, and we are truly grateful for your kind words about your stay. It brings us immense joy to learn that your experience with us, from the moment you arrived until the time you departed, was nothing short of exceptional. Such positive feedback fuels our motivation to continue delivering outstanding service to all our guests.Once again, thank you for taking the time to share your wonderful review. We eagerly await your return and the opportunity to serve you once more.Warmest regards,

10/10 (非常に良い)

Julie、Hutchinson

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Comfortable rooms. I would stay here again.
2023 年 8 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 8 月 20 日)
Julie, good evening,  I would like to extend our gratitude for rating your recent stay with us as a 5 out of 5, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy guest
It was great. Friendly staff, and very clean. Comfortable bed, would definitely stay here again.
2023 年 8 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 8 月 17 日)
Michelle, good evening,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度
Great stay!
2023 年 8 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 8 月 17 日)
Angela, good evening,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Mario

家族旅行
良かった点 : 清潔度
Check in process was super easy. Showed up and within minutes, I was ready to relax in my room.
2023 年 8 月に 2 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 8 月 17 日)
Mario, good evening,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 (非常に不満)

Kayle

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Over booked the hotel but told me I had a two king bedroom suite at the expressway next door! Get over there had a one bedroom king suite with a pullout couch! Wasn’t very satisfying
2023 年 8 月に 1 泊滞在
Anthoanette Bensonからの返信 (投稿日 : 2023 年 8 月 29 日)
We appreciate your feedback regarding your recent stay. We apologize for any shortcomings that may have occurred during your visit. Please understand that in situations of overbooking, we prioritize accommodating guests who have made direct reservations with us for special events. As a result, it is sometimes necessary to relocate reservations made through Expedia and other third-party platforms. We sincerely apologize for any inconvenience this may have caused with your reservation, and we hope to have the opportunity to welcome you back in the future.

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 8 月 10 日)
David, good evening,   I want to start by saying thank you for taking the time to complete our survey. It helps us improve for your future stays with us. Our team is constantly learning and working towards making all guests stay a perfect 10. We encourage you to please let us know if there is anything we can change or improve on for your next visit so we can earn that 10! I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at HGI Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 (良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 8 月 3 日)
Good evening Sharon,  I want to start by saying thank you for taking the time to complete our survey. It helps us improve for your future stays with us. Our team is constantly learning and working towards making all guests stay a perfect 10. We encourage you to please let us know if there is anything we can change or improve on for your next visit so we can earn that 10! I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at HGI Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

luis、andover

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was great the only complaint was the body wash shampoo and conditioner were empty other then that it was really good
2023 年 7 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 8 月 3 日)
Good evening Luis,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet, courteous staff and within walking distance to eateries. Pet friendly, will stay here again.
2023 年 7 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 8 月 3 日)
Good evening Kimberly,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Terry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a room with a whirlpool. We didnt request it. We didn't use it. We would much rather have a couch, or someplace comfortable to sit. That's our complaint. Thank you.
2023 年 7 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you so much for taking the time to review your recent stay with us, Terry! We look forward to welcoming you back soon!

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 20 日)
Thank you so much for taking the time to review your recent stay with us, Michael! We look forward to welcoming you back soon!

10/10 (非常に良い)

Betty

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 3 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 6 月 8 日)
Good evening Betty,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 (普通)

Stephanie、Eagan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
For as much as you spend staying here. The beds were not comfortable at all.
2023 年 6 月に 2 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 6 月 4 日)
Good evening,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate you taking the time to complete our survey and provide us with valuable information that helps us enhance our services for future guests.We understand that the comfort of our beds is of utmost importance for a good night's sleep, and we apologize for any inconvenience you experienced in this regard. We constantly strive to improve our accommodations, and your comments will certainly be taken into consideration as we continue to make upgrades and enhancements to our facilities.Your satisfaction is our top priority, and we genuinely appreciate your suggestions on how we can improve. Please don't hesitate to reach out to us via the email or phone number below with any specific details or preferences you have, so that we can make your next visit a truly exceptional one.Once again, thank you for choosing to stay with us and for providing us with your valuable feedback. We look forward to the opportunity to welcome you back to our hotel in the future and provide you with an even better experience. Our team is dedicated to making your stay brighter and ensuring that all your expectations are met. If there's anything we can do to make your stay more enjoyable, please don't hesitate to let any of our Team Members know, and we will be more than happy to assist you.

10/10 (非常に良い)

Xavier

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Wonderful accommodations with no issues.
2023 年 5 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 6 月 3 日)
Good evening,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 (非常に良い)

Donna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Joshua Meyerからの返信 (投稿日 : 2023 年 5 月 28 日)
Good afternoon,  I would like to extend our gratitude for rating your recent stay with us as a 10, as this is our goal for every stay! Everyone here at the Hilton Garden Inn in Fargo works extremely hard to make our guests feel welcome and to create a relaxing experience. It is wonderful to hear positive feedback from our guests. However, we are always open to learning new ways of doing things and raising our standards, to make sure all your stays are amazing. We encourage you to please let us know if there is anything we can change or improve on for your next visit. I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at the Hilton Garden Inn in Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 (良い)

shannon

2023 年 4 月に 1 泊滞在
Joshua M.からの返信 (投稿日 : 2023 年 4 月 19 日)
Good evening Shannon,  I want to start by saying thank you for taking the time to complete our survey. It helps us improve for your future stays with us. Our team is constantly learning and working towards making all guests stay a perfect 10. We encourage you to please let us know if there is anything we can change or improve on for your next visit so we can earn that 10! I can be reached at the email or phone number below. Thank you again for taking the time to complete our survey and being a guest at HGI Fargo! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 (普通)

Kristin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
This location is okay. It's clean and quiet, etc. The room we stayed in seemed small, however, especially relative to the price we paid. I was surprised at how expensive it was - much higher than I thought it would be for what we got. For instance, no continental breakfast was offered. Nothing really stood out to us as above and beyond what other facilities in the FM area offer.
2023 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 3 月 31 日)
We appreciate the feedback, Kristin. We will address your review and concerns with the appropriate members of our team so we may improve moving forward. Thank you for choosing our property and we look forward to seeing you again!

10/10 (非常に良い)

Jennifer

2023 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 4 月 1 日)
Hi Jennifer, thank you so much for your 5-star review. We truly appreciate your kind words about our property and valuable feedback regarding your stay. I am so happy to hear that you had a great experience from check-in to check-out. We can't wait to welcome you back soon!

10/10 (非常に良い)

Iris

家族旅行
良かった点 : 清潔度、スタッフとサービス
Wonderful stay!!!
2023 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 3 月 10 日)
Thank you so much for taking the time to review your recent stay with us, Iris! We look forward to welcoming you back soon!

10/10 (非常に良い)

Myron

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff went above and beyond in helping customers
2023 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 2 月 7 日)
Thank you so much for taking the time to review your recent stay with us, Myron! Your wonderful comments are truly appreciated by all of us here at the Hilton Garden Inn. We look forward to welcoming you back soon!

10/10 (非常に良い)

Norman

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff great food room was clean
2023 年 1 月に 1 泊滞在
Hilton Garden Inn - Fargoからの返信 (投稿日 : 2023 年 2 月 2 日)
Thank you so much for taking the time to review your recent stay with us, Norman! Your wonderful comments are truly appreciated by all of us here at the Hilton Garden Inn. We look forward to welcoming you back soon!

4/10 (不満)

ROBERT

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
When we checked into our first room, there were dirty clothes on the floor in the middle of the room. I am not sure how this is even possible if the room was cleaned. They apologized and gave us another room. Second room was ok, but bed was extremely uncomfortable(hard and noisy). Room was extremely dated and all the furniture was uncomfortable.
2023 年 1 月に 1 泊滞在
Hilton Garden Inn - Fargoからの返信 (投稿日 : 2023 年 2 月 2 日)
We are so sorry to hear that you did not enjoy your stay. Please reach out to us directly so that we can collect some more information about your experience. This would be a tremendous help to us in resolving these issues.

6/10 (普通)

Mike

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very pleasant. Restaurant food was pretty good. Booked a 2 queen room through expedia but when i got there all they had was a single king. Supposedly expedia overbooks their rooms.
Jenny Aからの返信 (投稿日 : 2023 年 1 月 10 日)
We appreciate the feedback, Mike.We will address your review and concerns with the appropriate members of our team so we may improve moving forward. Thank you for choosing our property and we look forward to seeing you again!

10/10 (非常に良い)

Jackeline

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was so friendly and helpful. The place is very clean and cozy. 10/10 would recommend.
2023 年 1 月に 1 泊滞在
Jenny Aからの返信 (投稿日 : 2023 年 1 月 10 日)
Hi Jackeline, thank you so much for your 5-star review. We truly appreciate your kind words about our property and valuable feedback regarding your stay. I am so happy to hear that you had a great experience from check-in to check-out. We can't wait to welcome you back soon!

8/10 (良い)

Robert

2022 年 12 月に 3 泊滞在
Jenny Aからの返信 (投稿日 : 2023 年 1 月 10 日)
Thank you so much for taking the time to review your recent stay with us, Robert! We look forward to welcoming you back soon!