羽毛の掛け布団、WiFi (無料)、ベッドシーツ

グランド イン ファーゴの口コミ

2 out of 5
グランド イン ファーゴ
3402 14th Ave, Fargo, ND

口コミ

5.0
評価 10 - 435 件の口コミ中 31 件が非常に良い" "
評価 8 - 435 件の口コミ中 80 件が良い" "
評価 6 - 435 件の口コミ中 95 件が普通" "
評価 4 - 435 件の口コミ中 95 件が不満" "
評価 2 - 435 件の口コミ中 134 件が非常に不満" "

5.2/10

清潔度

6.2/10

スタッフとサービス

4.4/10

設備とサービス

4.6/10

施設のコンディションと設備

5.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Leticia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome quit easy acsess to my room good hospitality
2023 年 12 月に 9 泊滞在

2/10 (非常に不満)

Donna

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Phew, this is a trip. The first impression it's cheap and has a lingering stench upon entering the property. There was no one at the front desk to check in as they were also the cleaning staff so if you want to check in/out you'll have to wait until someone comes to the desk. The room was dirty and cold, it looked like it wasn't kept up and the bathroom area was dirty. All plugs were unplugged and we had to replug them in while the room was misrepresented as there was no microwave or fridge in the room so we had to request it. There's a suspicious switch in the room which was advised afterwards it controlled the AC and heat later on. The room didn't contain a alarm clock and the TV remote was broken so we requested a replacement, the remote we got worked somewhat (only in a certain spot in the room). They don't have breakfast, which was advertised before we booked the room and somehow was removed from the details before check in. The staff confirmed they had breakfast but was recently removed due to how cheap the hotel was. Based in the smell above it was throughout the hotel and even within the room. They had multiple fans going to contain and even had some wall mounted air fresheners which didn't help. They requested ID even though it was confirmed online and kept a printed copy of said ID on the front desk in a file, it was not locked away. It was given to us upon request. The room was badly painted, some outlets looked painted over.
2023 年 11 月に 2 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 19 日)
We sincerely apologize for the inconveniences you faced during your stay. Your feedback is crucial, and we're taking immediate action to address these issues. We appreciate your understanding and hope to have the opportunity to provide a much-improved experience in the future.

8/10 (良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 19 日)
We're delighted to hear that you found your stay quiet and comfortable. Providing a positive experience is our goal, and we hope to welcome you back for another enjoyable visit.

2/10 (非常に不満)

Han Seo

出張
気になった点 : 施設のコンディションと設備
Very unsafe. Shady people everywhere the place is dirty as well. The pillow covers were not washed either. Staff was nice.
2023 年 11 月に 1 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 19 日)
We're deeply concerned to learn about your experience. Ensuring the safety and cleanliness of our property is our top priority. Immediate steps will be taken to address the issues you've raised, including a thorough review of our cleaning procedures. We appreciate your acknowledgment of our staff and assure you that your feedback will drive improvements.

10/10 (非常に良い)

Allan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quite and very comfortable
2023 年 10 月に 1 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 19 日)
We're delighted to hear that you found your stay quiet and comfortable. Providing a positive experience is our goal, and we hope to welcome you back for another enjoyable visit.

2/10 (非常に不満)

Mark

気になった点 : 清潔度、施設のコンディションと設備
We did not stay at the property as upon parking to check-in, very substandard conditions were evident.
2023 年 10 月に 4 泊滞在
managerからの返信 (投稿日 : 2023 年 10 月 13 日)
I'm deeply sorry for the substandard conditions you encountered. Your feedback is essential, and we're addressing the issues immediately. We'd appreciate another chance to exceed your expectations.

2/10 (非常に不満)

Thomas

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Avoid at all costs!
This was the worst hotel I’ve ever seen. The front office staff had me disable the smoke detector as they couldn’t figure out why it was chirping. The room smelled awful like something died recently there. The ac unit in the room didn’t function. The door lock wasn’t fully functioning. One of the two beds in the room was broken. I didn’t feel safe there and opted to leave after a half an hour.
2023 年 9 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 9 月 30 日)
We apologize for your disappointing experience during your recent stay. Please know that we have new staff in place and are actively working to address and improve the issues you encountered. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 (不満)

宿泊されたお客様

2023 年 9 月に 2 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 21 日)
We're sincerely sorry for your disappointing experience. We'll address these concerns immediately to enhance our services. Thank you for your feedback.

2/10 (非常に不満)

Steve

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Extremely crappy hotel,,the bath towels were dirty,,the walls were dirty,,and they didn’t have any shampoo and conditioner in the shower
2023 年 9 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 9 月 16 日)
We're sincerely sorry for your disappointing experience. We'll address these concerns immediately to enhance our services. Thank you for your feedback.

6/10 (普通)

Salem

家族旅行
気になった点 : 施設のコンディションと設備
2023 年 9 月に 2 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for your feedback and for choosing our hotel. We appreciate your honesty and the 6 out of 10 rating. We're committed to continual improvement and hope to exceed your expectations on your next visit.

8/10 (良い)

Md

2023 年 9 月に 1 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 19 日)
We're delighted to hear that you found your stay quiet and comfortable. Providing a positive experience is our goal, and we hope to welcome you back for another enjoyable visit.

8/10 (良い)

Steve

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Clean but parking lot theft is an issue here
Hotel was clean and for an economy place better than expected. Staff were friendly Sadly my bicycle was stolen off my car despite having two locks. Staff were upset but acknowledged they'd had prior issues with stolen items in their parking lot but did not have signs or indicate there were issues. Security cameras had no effective coverage of motion so were not of assistance in providing any information. They were responsive to my inquiry and shared two photos but not of any use to help recover my bike. Best advice is leave nothing of value in your car at this lodging
2023 年 8 月に 1 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for your positive comments about our cleanliness, friendly staff, and overall experience. We deeply regret the inconvenience caused by the unfortunate incident with your bicycle. We appreciate your understanding and will take your feedback into account to enhance our security measures. We apologize for any inconvenience and hope to welcome you back in the future.

6/10 (普通)

Annie

2023 年 8 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 9 月 4 日)
Thank you for taking the time to leave a review. We greatly appreciate your feedback and are pleased to hear that you had an experience worth reviewing. If you ever have any specific suggestions or comments in the future, please feel free to share them with us. We value your input and are always looking for ways to improve our services. We hope to have the pleasure of serving you again soon!

6/10 (普通)

Lisa Eileen

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Had issues upon arrival however they took action to ensure our stay was satisfactory.
2023 年 8 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 27 日)
Thank you for your feedback. We're glad we could resolve the issues and make your stay enjoyable. We appreciate your understanding and hope to welcome you back soon.

2/10 (非常に不満)

Anthony

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Drug addicts everywhere! They are outside everywhere just hanging around like a dealer lives here. This is by far the most unsafe place that I almost stayed in. 15 minutes here is all you need to understand how bad it is. Groups of grown men staring down families. People prowling cars in the parking lot. Do not stay here if you value your safety.
2023 年 8 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 27 日)
We appreciate your feedback and take your concerns seriously. Our team is working diligently to address the issues you've raised to ensure a safe environment for all guests. We apologize for any discomfort you experienced and thank you for bringing this to our attention.

6/10 (普通)

Adela

良かった点 : スタッフとサービス
There were unsavoury characters hanging out in the parking lot. Stains on the hallway carpet. The TV stopped working our 2nd night. Other guest’s children playing on the pavement of the parking lot. No coffee machine or microwave in the room. Front Desk clerk Su was awesome!
2023 年 8 月に 2 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 27 日)
Thank you for sharing your observations about your recent stay. We apologize for the inconveniences you faced and appreciate your feedback. We're addressing these issues and are glad to hear that Su provided excellent service. We hope to offer you an improved experience on your next visit.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Toilet was slow to flush, room was in disrepair, walls were dirty and just felt icky. One good thing wD bed was at least comfortable but one pill was rock hard.
2023 年 8 月に 1 泊滞在
management からの返信 (投稿日 : 2023 年 8 月 27 日)
We apologize for the condition of your room during your recent stay. Your feedback is valuable as we strive to maintain a high standard for our guests' comfort. We'll address the issues you mentioned promptly to ensure a more pleasant experience for our future guests. We're pleased to hear you found the bed comfortable. Thank you for bringing this to our attention.

4/10 (不満)

John

2023 年 8 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 27 日)
Thank you for taking the time to leave a review of your recent stay. We value your feedback and would love to learn more about your experience so that we can continually improve our services. If there are any specific details you'd like to share with us, please feel free to reach out. We hope to have the opportunity to welcome you back in the future.

4/10 (不満)

Chris

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Total wreck of a hotel but for one night and the price it served its purpose.
2023 年 8 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 20 日)
Thank you for your feedback. We're glad our affordable pricing met your needs for your short stay. We apologize for any inconvenience caused and appreciate your understanding. We're constantly working to improve, and hope to welcome you again for a better experience.

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス
2023 年 7 月に 2 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 20 日)
Thank you for taking the time to leave a review. We're sorry to hear that your recent experience did not meet your expectations. Your satisfaction is important to us, and we would appreciate the opportunity to discuss your concerns further. Please feel free to contact our customer service so that we can address any issues you encountered during your stay.We value your feedback and hope to have the chance to serve you better in the future.

2/10 (非常に不満)

Jerry

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
You stuff is not safe when you leave the room! Don’t trust the staff
2023 年 8 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 14 日)
I apologize if you've experienced any concerns regarding the safety of your belongings. Our hotel takes the security and well-being of our guests and their belongings very seriously. We have trained and trustworthy staff members who are committed to providing a safe and comfortable stay for all our guests.If you have any specific concerns or incidents you'd like to report, please feel free to provide more details so that we can address the situation appropriately. Your feedback is important to us, and we are here to ensure that your stay is pleasant and worry-free.

6/10 (普通)

Barbara、Winnipeg

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Staff friendly and helpful. Close to mall and other shopping. Coffee and microeave in lobby, fridge in room. Large room with couch and recliner. WiFi spotty, had to sit next to door to use as we had last room down the hall. Not fancy but worth the price. We have stayed here numerous times without issues.
2023 年 8 月に 1 泊滞在
management からの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for your positive feedback and continued loyalty. We're glad to hear you appreciate our staff, amenities, and convenient location. We apologize for the WiFi inconvenience and will work to improve. Your comfort and satisfaction remain our priorities. We look forward to your next visit.

2/10 (非常に不満)

Shane

気になった点 : 清潔度、スタッフとサービス
2023 年 7 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 2 日)
We apologize for your unpleasant experience during your stay. Your feedback is important to us, and we would appreciate more details about what specifically went wrong so that we can address and improve upon the issues you encountered. Please feel free to provide additional information so that we can better understand and rectify the situation. Thank you for bringing this to our attention.

2/10 (非常に不満)

Christopher

2023 年 7 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 20 日)
Thank you for your feedback. We apologize for any inconvenience caused and appreciate your understanding. We're constantly working to improve, and hope to welcome you again for a better experience.

8/10 (良い)

Jane

2023 年 7 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 20 日)
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. It's our pleasure to provide you with a memorable experience. We look forward to welcoming you back on your next visit.

6/10 (普通)

Harlen

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Very reasonably priced. Well maintained old building. No elevator to upper floors. Noisy tenants. Not a part of the city where I'd go for a walk.
2023 年 7 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you for your feedback. We're pleased to hear that you found our pricing reasonable and appreciated the well-maintained condition of our building. We apologize for any inconvenience caused by the lack of an elevator to the upper floors and the noise from other guests. We understand the importance of a peaceful environment. Additionally, we appreciate your comments about the location. We'll take your feedback into consideration as we continually strive to improve our services. If you have any further details to share, please don't hesitate to reach out. We hope you'll consider staying with us again in the future.

6/10 (普通)

Deb

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Did not enjoy our stay
2023 年 7 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 2 日)
We apologize for your unpleasant experience during your stay. Your feedback is important to us, and we would appreciate more details about what specifically went wrong so that we can address and improve upon the issues you encountered. Please feel free to provide additional information so that we can better understand and rectify the situation. Thank you for bringing this to our attention.

10/10 (非常に良い)

Nazir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2023 年 7 月に 1 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 21 日)
thank you for the feedback

6/10 (普通)

Stefanie

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
It’s definitely older and run down. I thought my experience would be worse but it wasn’t too bad. As a female traveler and avid consumer of true crime I’m always conscious of my surroundings/safety. I thought I might be in a murder room and actually slept with a knife. The desk clerk was funny, my room was fairly clean, I checked for bedbugs and the mattress looked new, the bathroom wasn’t my favorite but it never really is. The hotel was actually pretty quiet all night. I might not do it again if I can help it but if you’re in a pinch like I was you’ll survive.
2023 年 7 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you for sharing your experience. We appreciate your feedback and are glad to hear that, despite some concerns, you found your stay satisfactory. We take safety seriously and apologize for any discomfort. We'll work to improve. Your compliments on our desk clerk and cleanliness are noted. We hope you consider us again in the future.

10/10 (非常に良い)

Vitaly

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place to stay
2023 年 7 月に 1 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 21 日)
thank you for the feedback

8/10 (良い)

James

2023 年 7 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 4 日)
Thank you for your positive feedback. We're delighted to know you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon.

4/10 (不満)

Milisa

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
The lobby did not have a fresh scent. The A/C was broken and I reported twice and it did not get fixed/replaced until our last night there (we had a 4 night stay). They told us they had to put us up in a suite because nothing else was available and for me to check with him around 2:00 pm so thinking I was having to move rooms I packed all my belongings and was ready to move when asked. Then he said never mind they are keeping me in the same room. People outside hanging out on premises and random cars pulling them leaving. Never had house keeping. Not for fresh towels, take out the garbage, only had soap was given, no other toiletries. Side entry to building was propped open with a wedge so anyone off the street could walk in.
2023 年 7 月に 4 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 19 日)
Dear Milisa, thank you for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better in the future.

6/10 (普通)

PEDRO

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 4 日)
Thank you for your feedback and for choosing to stay with us. We appreciate your input and will use it to enhance our services. We hope to have the opportunity to provide you with an even better experience in the future.

2/10 (非常に不満)

Steve

出張
気になった点 : 清潔度、施設のコンディションと設備
This place is a dump no exaggeration.The whole building smelled like cigarette smoke and body odor. Drug addicts staying there walking around tweaking. My room was disgusting- filthy carpets, dirty walls, uncleaned toilet, exposed outlets, missing light bulb, multiple holes gaugd in the ceiling. I am pretty sure there was mold on the ceiling. A clean white sheet was placed over a dirty fitted sheet. The one sheet and the towels were the only things that were clean in the the room they gave me. I could go on but there is no need. Needless to say I did not stay the the two days that I paid for. hy carpets
2023 年 7 月に 2 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 19 日)
Thank you for bringing this to our attention. We're sorry you had a bad experience . We'll strive to do better .

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Go Grand Fargo Rm 234
Great king size and room. Love the front desk guy! $83.00 can't beat it.
2023 年 7 月に 1 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 19 日)
Thank you for your review Scott. We are pleased you enjoyed your stay.

4/10 (不満)

Jane

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Don’t go
Scary. Old run down.
2023 年 7 月に 1 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 19 日)
Thank you for bringing this to our attention. We're sorry you had a bad experience . We'll strive to do better .

2/10 (非常に不満)

Marshall

2023 年 7 月に 2 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 4 日)
I apologize for the inconvenience you faced during your stay. Your feedback is important to us, and we're committed to improving based on your comments. If you give us another chance, I'm confident you'll have a better experience.

8/10 (良い)

Suzanne

2023 年 6 月に 1 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 21 日)
thank you for the feedback

2/10 (非常に不満)

Kurt

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 3 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 4 日)
I apologize for the inconvenience you faced during your stay. Your feedback is important to us, and we're committed to improving based on your comments. If you give us another chance, I'm confident you'll have a better experience.

4/10 (不満)

Mai

2023 年 6 月に 1 泊滞在
managerからの返信 (投稿日 : 2023 年 8 月 4 日)
I apologize for the inconvenience you faced during your stay. Your feedback is important to us, and we're committed to improving based on your comments. If you give us another chance, I'm confident you'll have a better experience.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 19 日)
thank you for the feedback .

8/10 (良い)

Catherine、Teulon

カップルで旅行
良かった点 : 清潔度
The staff were very friendly and accommodating, but there is a reason why the price is low. The rooms are very dated and there are odd smells in the hallway, but the room was on the clean side. The A/C barely worked but it was May, but it did drown out any noise - we had 2 very guiet sleeps. It is conveniently located to everything. They do supply fresh coffee and a microwave up front, as well as an ice machine that is closed at 11pm. Good accommodations for the budget-minded and don't expect any upgrades or perks and you will not be disappointed. But the staff are wonderful!
2023 年 5 月に 2 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for your kind words about our friendly and accommodating staff. We appreciate your feedback regarding the room conditions and amenities. We apologize for any inconvenience and will address the issues raised to improve our guest experience. We hope to welcome you back and provide a more satisfying stay.

2/10 (非常に不満)

Kristin

2023 年 5 月に 1 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for your feedback. We apologize for any inconvenience caused and appreciate your understanding. We're constantly working to improve, and hope to welcome you again for a better experience.

4/10 (不満)

Dana

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Professional bowler
The place was damp smelling, rooms were not nice, very old furniture in the rooms, tv didn’t work, light fixture has bare wires, not the best place to stay.
2023 年 5 月に 2 泊滞在
management からの返信 (投稿日 : 2023 年 7 月 19 日)
Thank you for bringing this to our attention. We're sorry you had a bad experience . We'll strive to do better .

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 5 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for your positive feedback. We're delighted to know you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon.

2/10 (非常に不満)

Sindy

ペット同伴の旅行, 出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
There is a terrible smell of cigarettes. I paid twice for my dog ​​and I have emotional support and they don't care
2023 年 2 月に 3 泊滞在
Loriからの返信 (投稿日 : 2023 年 2 月 19 日)
Sindy, you were only charged once for your dog and if you had let us know upon check in that you had a service animal, we wouldn't have charged you. I'm sorry you thought you were charged twice.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Grand Indictment
Horrible. The entire building is dirty, smells like cat urine, cow poop, & musk. People were loud, partying & on drugs, fighting. No complimentary breakfast. No way to provide your own food & keep it edible. Linens weren’t provided upon arriving. Bed bugs!
2022 年 11 月に 1 泊滞在
Loriからの返信 (投稿日 : 2022 年 12 月 26 日)
Krysten, you stayed here 29 nights since Oct so something must have been right. We let you check out late almost every morning until you were leaving later the more you stayed. You know you could have asked for a refrigerator any time you stayed. The beds and rooms are cleaned with clean linen when a guest leaves and is clean for arrivals. We do not have bed bugs and you know it. You are upset because we told you you couldn't stay here anymore because the last time you were here the room was trashed and you keep leaving later. Shame on you for blaming us.

4/10 (不満)

Theodore

出張, 家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The chair in the room had a broken leg.
2022 年 10 月に 2 泊滞在
Loriからの返信 (投稿日 : 2023 年 1 月 4 日)
I'm very sorry we missed the broken chair in your room. Thank you for bringing it to our attention.

6/10 (普通)

Calvin

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
2022 年 10 月に 2 泊滞在
managementからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for taking the time to provide your feedback. We value your input and appreciate your 3 out of 5 rating. If there are specific areas where we can improve, please feel free to share, as we strive to make every guest's stay more enjoyable.

8/10 (良い)

Shirley

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Good location, reasonable and quiet. Needs updating.
2022 年 10 月に 2 泊滞在
Loriからの返信 (投稿日 : 2023 年 1 月 4 日)
Thank you Shirley. We hope to see you again in the future.