外観

アメリックイン バイ ウィンダム ファーゴ メディカル センターの口コミ

2.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1011 件の口コミ中 582 件が非常に良い" "
評価 8 - 1011 件の口コミ中 279 件が良い" "
評価 6 - 1011 件の口コミ中 81 件が普通" "
評価 4 - 1011 件の口コミ中 43 件が不満" "
評価 2 - 1011 件の口コミ中 26 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Kevin

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Dated decor
2024 年 3 月に 1 泊滞在

6/10 (普通)

James

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Needs some cleaning hallways and lobby
2024 年 3 月に 1 泊滞在

8/10 (良い)

Cyndi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the 2 bedroom suite.
2024 年 3 月に 1 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your feedback! We're thrilled to hear that you enjoyed your stay in our 2-bedroom suite. Providing our guests with comfortable and spacious accommodations is always our top priority. Your satisfaction is important to us, and we're glad we could meet your expectations. We appreciate your patronage and hope to welcome you back for another exceptional experience soon! If there's anything specific you loved or any suggestions for improvement, feel free to share. We're here to ensure your next visit is even more memorable.

10/10 (非常に良い)

Awalaker

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The breakfast
2024 年 3 月に 2 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your stellar review! We're thrilled to hear that you enjoyed our breakfast. Providing a delicious and satisfying breakfast experience for our guests is one of our top priorities. We strive to offer a variety of options to cater to different tastes and dietary needs. Your positive feedback encourages us to continue delivering exceptional service. We look forward to welcoming you back on your next visit!

8/10 (良い)

Crystal JusMe

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Jayからの返信 (投稿日 : 2024 年 3 月 17 日)
We're glad to hear that you enjoyed your stay overall. Your feedback is important to us, and we will use it to make improvements for future guests. If there's anything specific you feel we could have done better please let us know. We hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Carissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect place to stay for an overnight quick getaway
2024 年 3 月に 1 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for choosing to stay with us for your quick getaway! We're delighted to hear that our hotel was the perfect choice for your overnight stay. If you ever find yourself in need of another escape, we'd love to welcome you back for another relaxing experience. Safe travels until then!

6/10 (普通)

Jessica

気になった点 : 施設のコンディションと設備
Needs an update
2024 年 3 月に 1 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your feedback. We appreciate your input and apologize for any inconvenience caused during your stay. Please be assured that we are currently in the process of renovations, strategically planned during slower seasons to minimize disruption for our valued guests. We're committed to enhancing our facilities to ensure a more enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future to showcase our improvements.

10/10 (非常に良い)

Missy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The motel is nice and the front desk staff was nice and accommodating
2024 年 3 月に 1 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our motel to be to your liking. Our team works hard to provide exceptional service, and it's always rewarding to receive positive feedback. Should your travels bring you back to the area, we'd be honored to welcome you again for another pleasant experience. Safe travels!

8/10 (良い)

Eldon

家族旅行
Great breakfast buffet
2024 年 2 月に 1 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your review! We're delighted to hear you enjoyed our breakfast buffet. Your satisfaction is our priority, and we appreciate your feedback. We hope to welcome you back soon for another great experience.

10/10 (非常に良い)

Keith

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for choosing our hotel and for the excellent rating! We're thrilled to hear that you had a wonderful stay with us. We hope to welcome you back again soon for another fantastic experience.

4/10 (不満)

Olivia

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Paid for a suite and the hot tub didn’t work.
2024 年 2 月に 1 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
I am truly sorry to hear about your experience with the hot tub in your suite. Your comfort and satisfaction are paramount to us, and it's disheartening to learn that we fell short in delivering on that promise. Please accept our sincerest apologies for any inconvenience caused. We're actively addressing the issue to ensure it doesn't recur. We value your feedback immensely, as it helps us improve our services. Should your travels bring you back, we'd love the opportunity to provide you with the exceptional stay you deserve.

4/10 (不満)

Jessica

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
The pool was FREEZING cold. The only reason we stayed here was for the pool for our young daughter. She was so cold we couldn't spend any time in the pool. We can handle cold water, but this was over the top.
2024 年 2 月に 1 泊滞在
Jigneshからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for sharing your experience with us. I'm truly sorry to hear that your daughter couldn't enjoy the pool due to its temperature. Your feedback is invaluable, and I assure you that we'll address this issue promptly to ensure a more comfortable experience for our guests in the future. Please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back and provide a much-improved stay.

10/10 (非常に良い)

Janis

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for the perfect score! We're thrilled to hear you had a wonderful stay with us. We look forward to welcoming you back soon for another exceptional experience!

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room was nice. Only complaints would be that the fan in the bathroom did not work and the door handle on the bathroom door was broken.
2024 年 1 月に 2 泊滞在
Jignesh Pからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for your feedback. We apologize for the inconvenience with the bathroom fan and door handle. Your comments have been noted, and we will address these issues promptly to ensure a more enjoyable stay for our future guests. We hope to welcome you back soon for an improved experience.

10/10 (非常に良い)

Brad

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在

8/10 (良い)

Mattis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Great stay! Hard to find hotels with jacuzzi tubs in the rooms these days plus an electric fireplace! Clean and large rooms, only disappoint is that the rooms are not sound proof enough. You can hear everything around your room, especially if other guests kids are loud. It wouldn’t be bad if it was muffled but it was so clear in all directions.
2024 年 1 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for your positive feedback and highlighting the amenities you enjoyed! We apologize for the inconvenience caused by noise disturbances. We'll address this concern to ensure a more peaceful stay for our guests in the future. We hope to welcome you back soon for an even better experience.

8/10 (良い)

Julie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms were very large, which was nice. Not super quiet, as the hotel was booked and there were lots of kids. One elevator...we used the stairs a lot. The pool is fairly small, and not that inviting. Kids loved the breakfast, it was okay for adults. They are updating the rooms, the doors were new and so was the paint. Bedding could be nicer, but overall a good basic hotel.
2023 年 12 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for sharing your feedback. We're pleased you appreciated our spacious rooms and recent updates. We apologize for any inconvenience due to the busier period and the limitations with the elevator. We'll address your concerns about the pool and bedding to enhance your future stays. It's delightful to hear that the kids enjoyed the breakfast. We strive to create a better experience and hope to welcome you back to showcase our improvements.

10/10 (非常に良い)

Randall、Forest Lake

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay in a suite at this property very much. The rooms were unusually spacious with comfortable furniture. Several families were celebrating the holidays politely and spiritedly throughout our stay. Everyone was courteous, and staff went out of their way to accommodate for all our guests. I highly recommend this place for families. It has a good pool with a slide and very accessible and safe for children of all ages to enjoy. The rooms were fairly quiet at night given the festivities going on throughout the evening that ended before 11 pm.
Jignesh Pからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your glowing review! We're thrilled to hear you enjoyed our spacious suites, festive atmosphere, and accommodating staff. It's wonderful to know that our facilities, including the pool with a slide, added joy to your stay. We appreciate your recommendation and hope to welcome you and your family back soon for another memorable holiday experience.

4/10 (不満)

Tyler

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Smells bad…old…way too expensive for what it is
2023 年 12 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 12 月 30 日)
Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. We take cleanliness seriously and are addressing the odor issue immediately. Our prices are reflective of the quality and services we offer, but we understand your concerns. We hope you'll consider giving us another chance to exceed your expectations in the future.

10/10 (非常に良い)

Marty

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 12 月 30 日)
Thank you for your perfect score! We're thrilled you enjoyed your stay and hope to welcome you back soon for another wonderful experience.

4/10 (不満)

luis、andover

気になった点 : 清潔度、設備とサービス
2023 年 12 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 15 日)
Hello Luis,We deeply regret any inconveniences you experienced during your stay. Your feedback is important to us and we are committed to improving and ensuring that our guests have a positive experience. If you are willing, we would appreciate more specific details to address the issues you encountered. We hope you'll give us another chance to provide you the exceptional stay that you deserve.

4/10 (不満)

Tiffany

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
Disappointed
They didnt have any extra pillows and charged me extra for an "authorization fee"
2023 年 12 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 14 日)
Thank you so much for your feedback. Everyone who checks in gets charged an authorization fee that is returned to the guest upon checkout providing they do not damage the room. Your authorization fee has already been returned to you. We appreciate your business and hope that you will stay with us again in the future. Have a wonderful day.

6/10 (普通)

shelly

家族旅行
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Pool
The hotel was nice but the swimming pool the chlorine was extremely strong burning our noses and eyes, unbearable.the pool was very cold as well.
2023 年 12 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for sharing your experience, and we sincerely apologize for the inconvenience with the pool conditions. We take your feedback seriously and are addressing the ventilation and temperature to ensure a more enjoyable experience. Your insights help us enhance our services. We hope to have the opportunity to welcome you back for an improved stay.

10/10 (非常に良い)

Tammy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were very happy with the place. It had what we needed
2023 年 11 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Tammy,I'm so happy we were able to accommodate your needs. Thank you for taking the time to give us your feedback. Hope to see you again in the future.

2/10 (非常に不満)

Doug

出張
気になった点 : 清潔度、スタッフとサービス
Please run away from this location.
So many things went sideways with this stay. Not sure what all was going on. With the high feedback they have I am completely shocked with my experience. When I arrived it was late in the evening. I got my room card and left right away to go get some food. When I came back I went to the room they gave me and opened the door….. Guess what?? There was a family with a dog in that room already. Sooo back to the lobby I went with my bags and food. Waited for something to help me out and got another room which was right next to the door of the pool. So for most of the night I heard the door slam, kids yelling and people laughing and talking load. Then finally time to shower, well with the tub/shower still dirty. Hair in the tub, old soap and hair on the soap/shampoo bottles in the shower that was gross. Okay morning, let’s go try the breakfast. There was either a dance troupe or cheerleading competition in town so there was no way to get into the pancake/waffle area. So I went for the eggs and sausage. Well the eggs were actually watery and the sausage was cold and still partially frozen. So I threw it away and told the front desk. The entire stay was honestly horrible. I can not recommend this place at all.
2023 年 11 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 5 日)
Hello Doug,Thank you for taking the time to let us know about your experience here. I'm so sorry that we failed to meet expectations. Please know that we are taking the appropriate measures to address the problems and prevent any further occurrences. Please accept my sincerest apologies.

6/10 (普通)

Sarah

家族旅行
良かった点 : スタッフとサービス
We found a used dental pick on the floor in our room. The shower curtain was barely hanging on the wall. No exhaust fan in the bathroom. The rooms were outdated and dark. Not enough lights and not enough plug ins for phone chargers.
2023 年 12 月に 2 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 5 日)
Hello Sarah,Thank you for taking the time to tell us about your experience here. Your feedback is important to us. Rest assured that we are taking the appropriate steps to ensure that this doesn't happen again in the future. Renovations are just starting so new and brighter things are just around the corner. Hope you will give us a chance again in the future.

4/10 (不満)

Connie

2023 年 11 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 12 月 30 日)
Thank you for sharing your feedback. We regret to learn that your experience fell short of expectations. Your satisfaction is important to us, and we would love the opportunity to improve. Please feel free to reach out to discuss your concerns further. We hope to welcome you back for an enhanced stay.

10/10 (非常に良い)

DeNell

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pet friendly.
2023 年 11 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 5 日)
Hello DeNell,Thank you for your feedback. I'm glad to hear you enjoyed your stay.

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 5 日)
Hello, RobertI'm so happy that you enjoyed your stay. Thank you for taking the time to give us your feedback.

8/10 (良い)

Brett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for your feedback . I'm glad to hear you enjoyed your stay.

10/10 (非常に良い)

Mary

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 11 月 30 日)
Thank you for your feedback Mary. I'm so happy you enjoyed your stay! Have a great day!

10/10 (非常に良い)

Brett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We found this hotel due to another hotel completely misplacing 4 of our reservations ‘ did nothing to help us. The AmericInn helped us with short notice & we booked the balance of our reservations with them. It is a nice hotel, with nice rooms, in a good area, with lots of choices for breakfast.
2023 年 11 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 11 月 28 日)
Hello Brett,Thank you for your feedback! I'm so happy to hear that we could help you out. We would love to have you stay with us again in the future!

8/10 (良い)

Vilma

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff was pleasant and helpful. The hotel was a bit dated but it was clean ! Overall a good stay
2023 年 11 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your kind feedback! We're delighted to hear you enjoyed our friendly staff and found our hotel clean. We appreciate your observations about the decor and are actively working to enhance our facilities. We hope to welcome you back soon for an even better experience. Safe travels!

10/10 (非常に良い)

denise

2023 年 11 月に 2 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 12 月 15 日)
Hi Denise,Thank you for taking the time to fill out the review. I'm happy to see that you enjoyed your stay. I hope that you will stay with us again in the future. Happy Holidays!

8/10 (良い)

Mary

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Quick check in.. thought the hallways were a bit dirty.
2023 年 11 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 11 月 27 日)
Thank you for your feedback and for choosing our hotel. We appreciate your positive comments on the quick check-in experience. Apologies for any inconvenience caused by the condition of the hallways; we're currently addressing this with an upcoming carpet replacement project to enhance our overall guest experience. We hope to welcome you back soon to showcase our improvements.

4/10 (不満)

Cherri

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
We only stayed 1 night instead of 2 and the manager stated she would give me my money back for the 2nd night, but it has not come thur my account yet. The bed sheets had stains on them. Not impressed.
2023 年 11 月に 2 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 11 月 24 日)
Hi Cherri,Thank you for your feedback. As promised, I did not charge you for your second night stay. Sometimes, it may take a few days for the money to go back on your card depending on your bank. If you have any further issues with this, please let me know.

8/10 (良い)

luis、andover

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 12 月 13 日)
Thank you for choosing our hotel and taking the time to share your feedback. We appreciate your four-star rating and would love to hear more about your experience. Please feel free to reach out with any suggestions or comments on how we can enhance your next stay. We look forward to welcoming you back for an even better experience.

10/10 (非常に良い)

Belarmino

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our go to hotel. Great value and amenities.
2023 年 11 月に 2 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you! I'm so happy to hear that you enjoyed your stay!

10/10 (非常に良い)

JOHN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place
2023 年 11 月に 2 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 11 月 17 日)
Thank you John! I'm so happy to hear that you enjoyed your stay.

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 11 月 14 日)
Hi Sarah,Thank you for your feedback. I'm happy you enjoyed your stay.

10/10 (非常に良い)

Jeffrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 11 月 10 日)
Thanks Jeffrey!! I'm so happy you enjoyed your stay!

10/10 (非常に良い)

Tamara

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 11 月 10 日)
Thank you for the stellar 10/10 rating! We're thrilled to know you had a fantastic experience at our hotel. Providing exceptional service is our top priority, and we're delighted that we could meet your expectations. Your positive feedback is truly appreciated. We look forward to welcoming you back for another outstanding stay.

4/10 (不満)

Jenahdta

良かった点 : 客室の快適度
気になった点 : 施設のコンディションと設備
Looks are deceiving
The condition of our room was far from acceptable. The shower curtain rod was hanging out the wall, discoloration on the ceiling and running down the bathroom walls. The screen of the window had a tear about 6 inches long and 2 inches wide. Our tv remote was even missing the back cover for the batteries. Coming into the hotel everything is nice, new & expected the same condition in our room. We stayed for 2 nights and did not receive any maid service & when we went to the front desk to ask for toilet paper we were they didnt have any. Went back to ask on the next shift and was able to get a roll. The city inspector showed up the morning after checking in & closed the hot tub for use due to unsafe chemical levels. Overall very disappointed with our stay
2023 年 11 月に 2 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 11 月 10 日)
We sincerely apologize for the inconveniences you experienced during your stay. This falls short of our standards, and we deeply regret any discomfort caused. We're addressing these issues immediately to ensure a better experience for future guests. Your feedback is invaluable, and we appreciate your understanding. Please consider giving us another chance; we would love the opportunity to make it right.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend
Solid hotel. Clean and fresh. Excellent breakfast and good price.
2023 年 10 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 11 月 3 日)
Thank you so much for your feedback. I'm so happy you enjoyed your stay.

10/10 (非常に良い)

Allison

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
It’s great!
2023 年 10 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for your wonderful review and for awarding us a perfect 5 out of 5 rating. We're thrilled to hear that you had a great experience during your stay. Our team strives to provide the best service possible, and your feedback is greatly appreciated. We can't wait to welcome you back for another fantastic visit.

8/10 (良い)

Aaron

出張, 家族旅行
Convenient location. Toilet has problems with the water keeping running
2023 年 10 月に 1 泊滞在
Jignesh Pからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for taking the time to review your recent stay. We're pleased to hear you found our location convenient. We apologize for the issue you encountered with the running toilet; our maintenance team will promptly address this to ensure a more comfortable stay for our guests. We appreciate your feedback as it helps us improve. We hope to welcome you back and provide you with a 5-star experience on your next visit.

10/10 (非常に良い)

Brett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in was seamless, staff were very friendly, courteous & professional. Very happy to have found this hotel.
2023 年 10 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 10 月 25 日)
Thak you Brett! I'm so happy you enjoyed your stay. Hope to see you again soon.

6/10 (普通)

Debbie

小さなお子様連れの家族旅行
Was not given the room I was promised
2023 年 10 月に 1 泊滞在
Kris - GMからの返信 (投稿日 : 2023 年 10 月 24 日)
Hello Debbie, thank you for your feedback. Although we try our best to always accommodate requests, sometimes we are unable to do so. Please accept my apology for not being able to fulfill your request during your last visit. Hopefully we will be able to do better next time.