The door to the room would scrap against the floor so had to be push a bit harder if you needed to go in with bags. The water faucet in the restroom was broken, we had no choice as to the water temperature. Mostly we had very hot water. We also lacked enough towels. One of the 3 rooms we had, the ac unit kept the temp cool but not cold, whereas the other room was beyond freezing. There was no comforter or blanket to use unless the person brings one along or buys one during the stay.