ロビーラウンジ

ザ ビュー ホテルの口コミ

3 out of 5
ザ ビュー ホテル
Grand Parade, East Sussex, Eastbourne, England

口コミ

9.2

とても素晴らしい

評価 10 - 1003 件の口コミ中 647 件が非常に良い" "
評価 8 - 1003 件の口コミ中 290 件が良い" "
評価 6 - 1003 件の口コミ中 40 件が普通" "
評価 4 - 1003 件の口コミ中 12 件が不満" "
評価 2 - 1003 件の口コミ中 14 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Haruhiko

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
お気に入りのホテルです。 今回も最高
2023 年 11 月に 8 泊滞在
Drew Wilton からの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Haruhiko, Thank you for your review. I am most pleased to read that you enjoyed your stay and indeed look forward to welcoming you back again in the near future.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
素晴らしいホテルでした!部屋のバルコニーや部屋からは真っ正面に海が見えて最高の景色です。部屋は思ったよりも広くて快適でした。大きなワークデスクがあってよかった!朝食はフルブレックファーストのほかクロワッサンなどのペイストリー、シリアル、フルーツ、チーズ、ハムなどがあって美味しかった!vista bar cafeでアフタヌーンティーを頂きましたがこれもまた美味しかったです!食べきれないのでラップしてもらい部屋に持ち帰りました。Wi-Fiだけは遅いので改善して欲しいと思うのですがイギリス全体そんな感じなので難しいのかな。スタッフはいつも笑顔で優しくて快適に過ごせました。チェックアウトの時少し時間があったので荷物を預かってもらいました。快く引き受けてもらえました!夏の時期にまた宿泊したいです。
2019 年 12 月に 4 泊滞在
Reservations team からの返信 (投稿日 : 2019 年 12 月 22 日)
Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back!

10/10 (非常に良い)

STEPHEN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

8/10 (良い)

Geoffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your review I am most pleased to read that you enjoyed your recent stay,

10/10 (非常に良い)

Susan

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
It overlooked the sea
2024 年 4 月に 1 泊滞在
Ioana Macula からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear valued guest, Thank you very much for taking time to review the recent stay at The View Hotel Eastbourne. We are delighted to read that you had a pleasant stay and we hope to see you soon. Kind regards, Guest Services Manager Team

10/10 (非常に良い)

Cherry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely room, nice and clean and quiet only grumble was that the tv didn’t work as they still use normal tv and not cable but that didn’t matter much as it ment that we slept.
2024 年 4 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 4 月 12 日)
We're delighted to hear that you found your room lovely, clean, and quiet during your stay with us. We apologize for any inconvenience caused by the TV not working, but we're glad to hear that it led to a peaceful night's sleep for you. Your feedback is appreciated, and we hope to welcome you back for another restful stay in the future! If there's anything else we can do to enhance your experience, please let us know.

6/10 (普通)

Davinder

カップルで旅行
良かった点 : 清潔度
I was surprised there was no kettle for tea or coffee plus glasses for water which other hotels have. Its not a lot to ask for!!
2024 年 4 月に 1 泊滞在
D. Wiltonからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Davider, I am sorry to read of the issues you experienced during your recent stay. We do indeed provide kettles and Tea and Coffee in each of our rooms. All in the top draw of the glass stand. If we were to have known you did not see these during your stay we would of been more than happy to have assisted.

8/10 (良い)

Cecil、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We are regularly visitors to Eastbourne and always try to book the View Hotel when it’s available.
2024 年 3 月に 4 泊滞在
D. Wiltonからの返信 (投稿日 : 2024 年 4 月 11 日)
We're delighted to hear that you're regular visitors to Eastbourne and that you always choose to stay with us at The View Hotel whenever it's available! It's wonderful to know that we've become your preferred accommodation choice in the area. We truly value your loyalty and look forward to welcoming you back each time you visit Eastbourne. Thank you for your continued support, and we can't wait to host you again soon for another enjoyable stay! If there's anything specific you'd like for your next visit, please feel free to let us know.

10/10 (非常に良い)

Sally

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Sally, Thank you for your review, I am delighted to read that you enjoyed your recent stay and indeed do hope to welcome you back again soon.

10/10 (非常に良い)

Margaret

カップルで旅行
Great hotel with very helpful and extremely friendly staff
2024 年 4 月に 2 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel and that our team was able to assist you in a helpful and friendly manner. Providing excellent service is our top priority, and we're delighted that we could make your stay enjoyable. We look forward to welcoming you back for another great experience in the future! If there's anything else we can do for you, please don't hesitate to let us know.

8/10 (良い)

Tracey

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved everything about the hotel apart from the sunken manhole in the middle of the main road which was right outside our balcony!! Every time someone drives over it the noise is really loud !! We did raise a complaint with the council so hopefully they fix it soon because we wouldn’t book to come again unless it’s fixed !!
2024 年 4 月に 2 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for sharing your experience with us, and we're thrilled to hear that you loved everything about your stay at our hotel. We value your feedback, and we hope to have the opportunity to welcome you back in the future under improved circumstances. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 (非常に良い)

Faith

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful experience, from our ocean view room to the friendly staff
2024 年 3 月に 2 泊滞在
Ioana Maculaからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Faith, Thank you very much for taking time to review the recent stay at The View Hotel Eastbourne. We sincerely appreciate all your praise for the team and their efforts and thank you for highlighting how impressed you were by your experience with us. We are looking forward planning your next stay. Kind regards, Ioana Macula-Guest Services Manager

8/10 (良い)

Julie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a sea view room with balcony which was a reasonable size - not as large as we had assumed from descriptions for a superior room. Sea views were lovely and did sit in the balcony with drinks however just outside the hotel is a manhole in the road that everytime a vehicle drive over it made a real clatter which we could hear even with the balcony door closed not the hotels fault hope the council get it sorted as it was very annoying.
2024 年 3 月に 2 泊滞在
Ioana Maculaからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Julie, Thank you very much for taking time to review the recent stay at The View Hotel Eastbourne. We sincerely appreciate all your praise for the team and their efforts and thank you for highlighting how impressed you were by your experience with us. We are looking forward planning your next stay. Kind regards, Ioana Macula-Guest Services Manager

10/10 (非常に良い)

Pat

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice room, great breakfast
2024 年 3 月に 1 泊滞在
Ioana Macula からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued guest, Thank you very much for taking time to review the recent stay at The View Hotel Eastbourne. We are glad that you had a great experience with ourselves and we hope that you will visit us again in the near future. Kind regards, Ioana Macula-Guest Services Manager

8/10 (良い)

STEVE

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the best hotels in the area it’s called the view for a reason and doesn’t disappoint I used it for a one night stay for a gig in The Winter Gardens and it was only a 200 yard walk
2024 年 3 月に 1 泊滞在
Ioana Macula からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued guest, Thank you very much for taking time to review the recent stay at The View Hotel Eastbourne. We are glad that you had a great experience with ourselves and we hope that you will visit us again in the near future. Kind regards, Ioana Macula-Guest Services Manager

10/10 (非常に良い)

Graham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Ioana Macula からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued guest, Thank you very much for taking time to review the recent stay at The View Hotel Eastbourne. We are glad that you had a great experience with ourselves and we hope that you will visit us again in the near future. Kind regards, Ioana Macula-Guest Services Manager

10/10 (非常に良い)

Jan

良かった点 : 施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Ioana Macula からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued guest, Thank you very much for taking time to review the recent stay at The View Hotel Eastbourne. We are glad that you had a great experience with ourselves and we hope that you will visit us again in the near future. Kind regards, Ioana Macula-Guest Services Manager

8/10 (良い)

Amber

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在
Ioana Macula からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear valued guest, Thank you very much for taking time to review the recent stay at The View Hotel Eastbourne. We are glad that you had a great experience with ourselves and we hope that you will visit us again in the near future. Kind regards, Ioana Macula-Guest Services Manager

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast was very good with plenty of choice. I was at the hotel for just one night so did not use any of the many facilities available. I enjoyed my brief stay and would certainly stay at the View again if I had to come to Eastbourne.
2024 年 3 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your kind review! We're delighted to hear that you enjoyed the breakfast selection during your brief stay with us. Although you didn't have the opportunity to utilize all our facilities this time, we're glad to know that you found your stay enjoyable overall. We appreciate your positive feedback and would be thrilled to welcome you back to The View whenever your travels bring you to Eastbourne again.

8/10 (良い)

Cecil、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly helpful convenient
2024 年 2 月に 2 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Cecil, We're delighted to learn that our team's friendliness and helpfulness, along with our convenient amenities, enhanced your stay. Thank you for choosing us, and we hope to welcome you back soon!

10/10 (非常に良い)

Trevor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I used to stay at the Grand when visiting Eastbourne. The View I’d more convenient, a lot cheaper, has direct sea views and is closer to the Town centre.
2024 年 3 月に 2 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for sharing your experience. We appreciate your feedback and are delighted to hear that you found The View to be a more convenient and cost-effective option with direct sea views and proximity to the town centre.

10/10 (非常に良い)

Brian、Brussels

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modernised, but still retaining some of its original 1970s features and feel of quality. No Jack Jones and no mural to the workers.
2024 年 2 月に 2 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Brian,Thank you for your review, We do indeed still have a plaque from when Jack Jones opened the building which is located next to the reception. The Mural to the workers was relocated to Birmingham 10 years ago by Unite. Kind RegardsDrew Wilton Senior Guest Services Manager

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel close to the Wish Tower and a 7 minute walk to the pier. Right in the beach front. My executive room had 2 balconies with incredible views. Restaurants were excellent. The Vista is open all day with an extensive menu. The breakfast buffet is extensive and very well prepared. The room was very clean, huge comfortable king bed and a v large modern bathroom with a powerful walk-in shower unit as well as a traditional bath with shower attachment
2024 年 2 月に 3 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for sharing your delightful experience! We're thrilled to hear you enjoyed our prime beachfront location, stunning views from the executive room's two balconies, and the exceptional dining options, including the extensive breakfast buffet. We look forward to welcoming you back for another memorable stay.

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and restaurants are very good Breakfast excellent
2024 年 2 月に 2 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you for your positive feedback! We're delighted to hear you enjoyed the cleanliness of our hotel and had a fantastic experience with our excellent breakfast and restaurants. We look forward to welcoming you back soon!

10/10 (非常に良い)

Reni

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The sea view was excellent. I didn't want to leave
2024 年 2 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Reni, Thank you for your review. I am delighted to read that you enjoyed your stay. We very much look forward to welcoming you back again soon.

10/10 (非常に良い)

Natalie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Natalie,Thank you for reviewing your recent stay we are delighted you enjoyed your recent experience.

10/10 (非常に良い)

raymond

2024 年 1 月に 4 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Raymond,Thank you for your review, I am delighted to read that you enjoyed your recent experience with ourselves and hope to welcome you back again soon.

10/10 (非常に良い)

Frazer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A windy night in Eastbourne
Last minute business stay, great hotel, breakfast was additional £15 but very good. Will stay again.
2024 年 1 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Frazer, Thank you for your 10* review I am delighted that you enjoyed your stay and we do look forward to welcoming you back again soon.

8/10 (良い)

Terje

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Terje, Thank you for your review, I am delighted to read that you enjoyed your experience and indeed look forward to welcoming you back again soon.

10/10 (非常に良い)

Barry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Generous sized rooms with nice decor and I had a sea room with a huge balcony. The breakfast was a decent spread with high quality ingredients.i would definitely stay again.
Ioanaからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for the fantastic rating and review. Kind regards, Ioana MaculaGuest Services Manag

10/10 (非常に良い)

Barry

2024 年 1 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Barry, Thank you for your review we are delighted on how much you enjoyed your recent experience and hope to see you again soon.

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent Very clean
2024 年 1 月に 2 泊滞在
Ioanaからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for the fantastic rating and review. Kind regards, Ioana MaculaGuest Services Manag

10/10 (非常に良い)

Lisa Jody

2024 年 1 月に 2 泊滞在
Ioanaからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for the fantastic rating and review. Kind regards, Ioana MaculaGuest Services Manag

10/10 (非常に良い)

David

良かった点 : 施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Ioanaからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for the fantastic rating and review. Kind regards, Ioana MaculaGuest Services Manager

10/10 (非常に良い)

Huw

2024 年 1 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Huw,Thank you for your review I am delighted to read that you enjoyed your recent stay.

8/10 (良い)

Bobby

2024 年 1 月に 4 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Bobbu, Thank you for your review I am delighted to read that you enjoyed your recent stay with ourselves.

10/10 (非常に良い)

Paul

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overnight trip
Very good hotel, friendly and smart
2024 年 1 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Paul, Thank you for your review I am delighted to read that you enjoyed your recent stay we do indeed look forward to welcoming you back again soon.

10/10 (非常に良い)

susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love staying at The View. I opted for the balcony single room and once again had room 314 which I love. It has a great view towards the pier from the wraparound balcony.y friend had room 312 and that has a more expansive view but both are great rooms. The rooms are warm with lovely comfy beds. I love the full length windows which give you great views from the bed. We enjoyed the buffet breakfast and I particularly enjoy the yoghurt, berry compote and chunky muesli. We enjoyed drinks in the vista bar too. The staff are lovely and very helpful. The two small problems our party reported were both fixed the same day.
2024 年 1 月に 2 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Susan,Thank you for choosing to stay with us at The View and for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay in the balcony single room, especially room 314 with its fantastic view towards the pier from the wraparound balcony. It's wonderful to know that you found the rooms warm, with comfy beds and full-length windows providing great views.We appreciate your kind words about the buffet breakfast and are delighted to hear that you enjoyed the yoghurt, berry compote, and chunky muesli. It's always rewarding for us to receive positive feedback on our amenities and dining options.We're also pleased that you had a pleasant experience in the Vista Bar and found our team to be lovely and helpful. Our team takes pride in ensuring guests feel well taken care of during their stay.Thank you for bringing the small issues to our attention, and we're glad to hear that they were promptly addressed. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.We look forward to welcoming you back to The View in the future. If there's anything specific you'd like us to improve or if you have any special requests for your next visit, please feel free to let us know.

10/10 (非常に良い)

Harriet

2023 年 12 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Harriet,Thank you for your 10* review. I am delighted to read that you enjoyed your recent experience and hope to welcome you back again soon.

6/10 (普通)

Donna

2023 年 12 月に 1 泊滞在
I. Maculaからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Donna, Thank you for your review.

10/10 (非常に良い)

Colin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best choice
Great stay.great room.great food. Highly Recommend
2023 年 12 月に 1 泊滞在
Ioana Macula からの返信 (投稿日 : 2023 年 12 月 26 日)
Thank you for the recent review. Kind regards, Guest Services Manager

10/10 (非常に良い)

Finn

2023 年 12 月に 1 泊滞在
Ioana Macula からの返信 (投稿日 : 2023 年 12 月 26 日)
Thank you for the recent review. Kind regards, Guest Services Manager

8/10 (良い)

Penelope

カップルで旅行
良かった点 : 設備とサービス
Friendly staff, good size room. TV wasn’t working very well appeared to have a signal problem. Would have preferred a room with walk in shower as I am coping with disabilities, when I stayed previously there was a walk in shower.
2023 年 12 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Penelope,Thank you for taking the time to review your recent experience. We certainly do hope you will consider staying with ourselves again in the near future we do indeed have rooms with a walk in shower, please let us know of this when next booking.

10/10 (非常に良い)

Graham

2023 年 12 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Graham, Thank you for your review I am delighted to read that you enjoyed your recent stay. We look forward to welcoming you back again soon.

8/10 (良い)

Harry

2023 年 12 月に 2 泊滞在
D.Wiltonからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Harry,Thank you for taking the time to review your recent experience. We certainly do hope you will consider staying with ourselves again in the near future.

6/10 (普通)

Lorraine

2023 年 12 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Lorraine,Thank you for taking the time to review your recent experience. We certainly do hope you will consider staying with ourselves again in the near future.

10/10 (非常に良い)

Nina

2023 年 12 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Nina,Thank you for taking the time to review your recent experience. We certainly do hope you will consider staying with ourselves again in the near future.

10/10 (非常に良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在
Ioana Macula からの返信 (投稿日 : 2023 年 12 月 11 日)
Dear, guestThank you very much for the positive feedback.Kind regards, Ioana Macula Guest Services Manager

10/10 (非常に良い)

Julian

2023 年 12 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Julian, Thank you for your review I am delighted that you enjoyed your recent stay and do indeed look forward to welcoming you back soon.

8/10 (良い)

Ralph

2023 年 12 月に 1 泊滞在
D.Wiltonからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Ralph, Thank you for your review I am delighted that you enjoyed your recent stay and do indeed look forward to welcoming you back soon.