デスク、ノートパソコン用作業スペース、遮光カーテン、アイロン / アイロン台

テスラ メドベッド センター, イースト ドゥブクの口コミ

2.5 out of 5

口コミ

7.8

良い

評価 10 - 36 件の口コミ中 14 件が非常に良い" "
評価 8 - 36 件の口コミ中 11 件が良い" "
評価 6 - 36 件の口コミ中 6 件が普通" "
評価 4 - 36 件の口コミ中 3 件が不満" "
評価 2 - 36 件の口コミ中 2 件が非常に不満" "

8.4/10

清潔度

7.8/10

スタッフとサービス

7.4/10

設備とサービス

7.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

6/10 (普通)

Daniel

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

4/10 (不満)

Randal

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Cable tv quit working about 5 mins after the staff had left for the night. No contact info for hotel personnel available for any problems that occurred
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Jeffrey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean place, friendly check-in. Very quiet and the place shares a HUGE parking lot with Timmerman's Supper club. Had a nice dinner and slept like a baby.
2023 年 11 月に 1 泊滞在

4/10 (不満)

Jonas

気になった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 2 泊滞在

6/10 (普通)

Timothy

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在

6/10 (普通)

KEVIN D

良かった点 : 清潔度、スタッフとサービス
First, I'd like to talk about the things I really liked about this place. The check-in lady was extremely polite and friendly and helpful. The location is great, very close to downtown Dubuque and situated next to a wonderful restaurant called Timmerman's supper club where the food is fantastic. The place was extremely quiet, no slamming of doors throughout the evening to make sleep difficult, which is something that I really hate about most hotels in urban areas. Everything in the room was relatively clean. Negatives were few, but substantial enough to mention. When I turned on the water for the bathtub, it ran completely brown for about a minute, extremely hard water and it look like it had not been run for a very long time. I can also taste the impurities in my coffee. The worst negative was the bed, which was hard as a rock. To offset this, they provided four pillows for each of the beds, so I made myself a platform of pillows to lay on, at about 4:00 a.m., which seemed to help a lot. Also on Expedia, they said that the bathtub would have jets, which I was looking forward to, but was not the case. This place is pretty bare bones on the second floor. I guess the first floor has beds with some sort of electrical life force generators and probably has more amenities but is significantly more expensive. That's what the front desk lady told me. I might have to come back here sometime and try those out. All in all, not a bad place to stay if you can tolerate very firm mattres
2023 年 11 月に 1 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Kevin,Thank you for taking the time to share your review with us. We are dedicated to ensuring that all our guests have a positive and memorable experience at our center.We take pride in our tranquil, secluded location and are delighted to hear that you appreciated the cleanliness of our rooms—a quality for which we often receive compliments.Regarding the water discoloration, we understand your concerns. The center's building, rich in history, does have older plumbing, which may cause a slight discoloration initially. However, as you've noticed, this clears up quickly after running the water for a few moments. We also employ a water softening system, as recommended by our trusted plumbing service, to ensure the water quality is up to standard.We're pleased to hear your feedback about our brand-new, firm mattresses, and we understand that mattress preference can be highly personal. Please note that many guests have reported having the best sleep in years on these mattresses.We would like to clarify that our regular rooms are not equipped with jetted bathtubs; this feature is exclusive to our suites. It seems there might have been a misunderstanding, as the suite with this amenity was not the room type you booked.Our MedBed rooms, similar in setup to our regular rooms, offer the unique addition of MedBed generators, which many find enhances their rest and overall well-being. With over 35,000 testimonials from guests who have experienced the benefits of our services and products, we are confident in the value they provide.We invite you to consider trying a MedBed room for a future visit—please visit our website for more information and to read about other guests' experiences.Once again, we appreciate your feedback and look forward to the opportunity to serve you again.Warm regards,Tesla MedBed Center- IL Team

10/10 (非常に良い)

diana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stay was amazing
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Shirley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

8/10 (良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was fine
Hotel parking lot is very dark at night. Room was good bed was super firm.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Anthony、Bloomington

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean
2023 年 10 月に 1 泊滞在

6/10 (普通)

Steve

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Very unique property, only wish they had ground level rooms available.
2023 年 10 月に 2 泊滞在

8/10 (良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We didn't know that there was a continental l breakfast which was a good surprise. Looked at the swimming pool and it was dirty. Was somewhat disappointed with the bathroom . I prefer having the sink, tub, and toilet in one room. Really didn't pay any attention to the area around the property.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jason and Jenn

2023 年 9 月に 1 泊滞在

6/10 (普通)

Shelley

良かった点 : 清潔度
2023 年 9 月に 3 泊滞在
K.からの返信 (投稿日 : 2023 年 9 月 15 日)
Hi Shelley, Could you let us know how to make our guests stays better. We are sorry that you thought our place was just okay. Thanks for your time and have a great rest of your summer.

10/10 (非常に良い)

Tamaralyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
K.からの返信 (投稿日 : 2023 年 9 月 15 日)
Thanks Tamaralyn, hope to see you again sometime glad you enjoyed your stay. Have a great rest of your summer.K

10/10 (非常に良い)

Anthony、Bloomington

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean
2023 年 9 月に 1 泊滞在

8/10 (良い)

Teresa

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
It was fine. However not having anyone on the grounds at night was a bit of a concern especially since another guest got locked out. Couldn’t get ahold of anyone for a long time. The water in the shower when turned out came out rusty.
2023 年 9 月に 2 泊滞在
K.からの返信 (投稿日 : 2023 年 9 月 5 日)
Thanks for staying with us Teresa, we did take care of the customer that was locked out the person did have one key that worked. Sorry about the water as this is an older building and when the rooms sit for a little bit the water comes out a little rusty. Thanks again and have a wonderful week!

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All was well
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very kind. The bed I slept in was exceptionally comfortable. It was very quiet. The lobby was very nice. I will stay there again with family.
2023 年 8 月に 2 泊滞在

8/10 (良い)

Beth

家族旅行
The staff was wonderful and very helpful!
2023 年 7 月に 2 泊滞在

8/10 (良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice Place Thanks
2023 年 7 月に 1 泊滞在

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Disappointing suite
Location was good for what our plans are. We paid for a suite with a jetted tub and we’re disappointed. The cold water on the tub was not hooked up. We filled the tub with hot water but it was not clear water. We did not get in. When we drained the tub there was silt or mud left in it. The suite did have a flat screen TV, but it was very small for the size of the room. The lady that checked us in and out was pleasant. Next time we are I the area we will stay somewhere else. It was not worth the money.
Mud in the tub
2023 年 7 月に 2 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear James,Thank you for taking the time to provide us with your feedback. We sincerely apologize for the inconvenience caused by the jacuzzi not working properly during your stay. Our maintenance team has been notified and is actively working to assess and rectify the issue with the residues. Rest assured, we are committed to providing a comfortable and enjoyable experience for all our guests, and we are diligently addressing this matter.Regarding the TV size, we appreciate your input, and we have already communicated your suggestion to our headquarters for consideration in future upgrades. As part of our commitment to continuous improvement, we take all guest feedback seriously and use it to enhance our services and amenities.At our hotel, we take great pride in our well-trained staff who are dedicated to providing excellent customer service. We strive to offer competitive rates while ensuring the highest level of comfort and satisfaction for our guests.Once again, we apologize for any inconvenience you experienced during your stay, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Thank you for choosing to stay with us.Best regards,Tesla MedBed Center Team

6/10 (普通)

Michael

An older property showing its age, but room was clean and it was good for the price.
2023 年 7 月に 1 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Michael,We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

8/10 (良い)

Patsy

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Ice machine on 2nd floor didn’t work
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Hubert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Hubert,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

10/10 (非常に良い)

Anthony、Bloomington

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
New renovation
2023 年 7 月に 1 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Anthony,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear David,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

4/10 (不満)

Nate

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
To summarize this property: it's in a bad state of repair. The kind that makes you feel unsafe. As soon as you step inside, it smells of old cigarette smoke. The interior is in dire need of an remodel - it's looks like nothing has been updated since the 1960's. The room has steel beams visible on the ceiling. The bathroom was very small - it felt like someone threw a bathtub in a closet. The water that came out of the shower was brown for several minutes and smelled awful.
2023 年 7 月に 1 泊滞在
K.からの返信 (投稿日 : 2023 年 7 月 17 日)
Nate, I feel bad you thought you were not safe here in our hotel, we have cameras everywhere and the parking lot has lights, also sorry about the smell of old smoke we tried everything to get that smell out. It is a lot better. Also, we have remodeled each room the only thing that has not been changed is the carpet. Hopefully that will be soon. Hopefully this helps. Have a great day!

2/10 (非常に不満)

Brian

気になった点 : スタッフとサービス
No one at desk doors locked, was not able to check in , had to go to a different hotel
2023 年 7 月に 1 泊滞在
Tesla MedBed Center, IL からの返信 (投稿日 : 2023 年 7 月 17 日)
Dear Brian,Thank you for reaching out to us regarding your recent stay at our hotel. We understand your concerns regarding your late arrival after 12:30 am, and we sincerely apologize for any inconvenience this may have caused you.We would like to clarify that we called you and had provided you with our contact information, including a direct cell phone number, to ensure smooth communication. We made every effort to reach out to you upon noticing your late reservation. However, unfortunately, we did not receive any response from you or indication of your arrival time.As a standard practice, our hotel hours are clearly posted on the door and on our Expedia page. It states that check-ins end at 3:30 pm, and any after-hours check-ins are by appointment only. We apologize if there was any confusion or miscommunication regarding our check-in policy.Please know that our team is always available to assist and accommodate guests within our operational hours. We encourage guests to communicate their expected arrival time in advance, especially for after-hours check-ins, to ensure a seamless experience.Best regards,Tesla MedBed Center, IL

8/10 (良い)

Frances

グループ旅行
良かった点 : 清潔度
Appears to be recently acquired older property that the new owner is rehabilitating. The beds were comfortable. Everything is very small. We were having to check in after 4:00 PM and due to numerous stop lights, a very slow route we didn't arrive until 10:00 PM. The desk person stayed until we checked in then she locked the doors. We were unable to return to our car for something we wanted out of our car. I believe there were only two rooms rented out that night.
2023 年 7 月に 1 泊滞在
K.からの返信 (投稿日 : 2023 年 7 月 17 日)
We are glad you enjoyed your stay. You could have gone to your car and returned to your room as each door opens with your key card.

8/10 (良い)

Delana

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
I'm sure it will be beautiful when finished remodeling. My stay was very quiet. My bed was super comfy, room was very clean. Would have like a vending machine with drinks, but the convenience store is just down the road. They could definitely use more emplyees. There really was no staff the entire weekend i was there. I will definitely stay there again. Once they get all the links worked out it will be a phenomenal place to stay.
2023 年 6 月に 2 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Delana,Thank you for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

2/10 (非常に不満)

Katrice

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在
K.からの返信 (投稿日 : 2023 年 6 月 30 日)
Katrice, Not sure why you wrote what you did you didn't stay with us. When you booked on the site you used it was not communicating with us. I am sorry about your experience but I believe we have the bugs worked out. Have a wonderful weekend and a great Holiday!

10/10 (非常に良い)

Nina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I would stay again. I thought the beds were a little to hard (personal preference) but I failed to being my camping memory foam on this trip. I loved having a front door, comp breakfast, and there was a fabulous supper club accross the huge parking lot. There was a great golf course up the road too! We had a concert at the Q Casino, and it was easy to get pickup and dropped off at the hotel. Would stay again. The energy was good (we did have a med bed room). I can’t say I felt the life force energy but I am a believer that these tings do exists. We got a deal with orbitz, but the regular room rate is competitive with the rest of the area. Again, I would stay again!
2023 年 6 月に 1 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Nina,Thank you for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

8/10 (良い)

Grzegorz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed one night in the regular room but would definitely try the Tesla med bed in the future.
2023 年 6 月に 1 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Grzegorz,We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team

10/10 (非常に良い)

Aleksandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice front desk lady. Quiet and clean hotel.
2023 年 6 月に 1 泊滞在
Tesla MedBed Center Teamからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Aleksandra,Thank you for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we are delighted that we could make your experience memorable.We truly appreciate your support and look forward to welcoming you back on your next visit.Best regards, Tesla MedBed Center Team