Overall, I'm disappointed with the lack of information about the cottage on VRBO. The address they have you navigate to is not the correct house address so getting there in the dark was a challenge. I kept checking, but there were no directions in any emails or info online about my booking. The door code was also not given to me, I had to ask for it. The heat wasn't working, some lights were not working, of the three times we ran the dishwasher, the dishes were only cleaned once and we never got the wireless password. When we brought up these issues, they were addressed, so we did get the heat turned on, for example, but it was a complicated process. So I just wonder why there weren't any directions either online or in the binder in the cottage. The cottage itself is cute and cozy but very small, the pictures online make it look much more roomy. The spiral staircase going up to the loft is tiny and almost treacherous to walk down safely. Kitchen is not well stocked as far as cooking essentials; we made it work but wished for more/better. We won't be staying here again.