内装

ハイアット リージェンシー ダラスの口コミ


口コミ

8.8

非常に良い

評価 10 - 1914 件の口コミ中 1242 件が非常に良い" "
評価 8 - 1914 件の口コミ中 373 件が良い" "
評価 6 - 1914 件の口コミ中 140 件が普通" "
評価 4 - 1914 件の口コミ中 81 件が不満" "
評価 2 - 1914 件の口コミ中 78 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

4/10 (不満)

Takeshi

気になった点 : 清潔度、スタッフとサービス、客室の快適度
2021 年 6 月に 1 泊滞在
D Masendaからの返信 (投稿日 : 2021 年 6 月 21 日)
Thank you for taking the time to share your hotel review ratings from your recent stay with us. Although we are glad to see you enjoyed your stay, we regret that you had a less than satisfactory overall experience. We hope to welcome you back again to enjoy a better Hyatt experience.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
部屋は広くて綺麗で使いやすかった。 空調のコントロールが微妙で夜寒かった。操作方法をミスっていただけかもしれませんが。。。
2019 年 12 月に 3 泊滞在
Rachel Cからの返信 (投稿日 : 2020 年 2 月 21 日)
Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!

10/10 (非常に良い)

Scottie

良かった点 : 清潔度、施設のコンディションと設備
Will stay again
2024 年 3 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Scottie, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

4/10 (不満)

Jay

グループ旅行
気になった点 : 設備とサービス
do not recommend it. Too close the train station so very noisy. the rooms are average and no mini bar nor bottle of waters.
2024 年 3 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Jay, thank you for choosing to Hyatt Regency Dallas. We are sorry that your experience did not meet your expectations. Your feedback is valuable to us, and we hope to have another opportunity to welcome you back and provide you with a better experience.

10/10 (非常に良い)

Robert L.

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My wife and I truly enjoy our stay at your beautiful hotel. From our entrance into our departure we were amazed by all your beautiful decor. The location is in the heart of DFW and we were able to see so many other amazing attractions
2024 年 3 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Robert, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you and your wife enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、施設のコンディションと設備
Extremely clean with friendly staff
2024 年 1 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Cindy, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.

10/10 (非常に良い)

LaToya

出張, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed at this hotels for my daughter's cheerleaders compition and we really enjoyed our stay. Great customer service at the deak and through text messages.
2024 年 2 月に 4 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear LaToya, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you and your daughter enjoyed your stay during the cheerleading competition. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.

10/10 (非常に良い)

Josh

良かった点 : 清潔度、施設のコンディションと設備
Was a great quiet place very nice and staff was very helpful and great amenities through out the hotel definitely recommend if I could give more than 5 stars I would
2024 年 2 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Josh, we are thrilled to hear that you had an enjoyable stay with us. Our staff takes pride in providing friendly and attentive service to all our guests, and we are delighted to know that they made you feel welcomed. We hope to have the pleasure of welcoming you back soon and would be honored to host you in the future.

10/10 (非常に良い)

Ashish

良かった点 : 清潔度、施設のコンディションと設備
Overall great experience to stay here
2024 年 2 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Ashish, we are thrilled you had a pleasant stay Hyatt Regency Dallas, and that staff exceeded your expectations. We welcome you back for another memorable stay in the future!

4/10 (不満)

Andrea

気になった点 : 施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Andrea, thank you for choosing to stay at Hyatt Regency Dallas. We are sorry that your experience did not meet your expectations. Your feedback is valuable to us, and we hope to have another opportunity to welcome you back and provide you with a better experience.

8/10 (良い)

Felipe

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
No me gusto que por todo te cobran , sritas en recepcion no saben hablar español nada !! Batallas mucho , estacionamiento del hotel te lo cobran , aun que pagues 300dlls la noche , te hacen un cargo de 235 dlls sin avisarte que por algun incidente xuando ya te cobran un deposito cusndo entras pesimo
2024 年 2 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Felipe, Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. Our goal is to provide all our guests with a secure and pleasurable experience, and we appreciate your feedback to help us improve our operations in the future. Thank you for choosing to stay at the Hyatt Regency Dallas, and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Taylor

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fantastic hotel!
2024 年 2 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for choosing Hyatt Regency Dallas, Taylor. We are thrilled to hear that your stay was enjoyable. We look forward to welcoming you back soon!

10/10 (非常に良い)

Karla

2024 年 2 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Karia, thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back again in the future.

10/10 (非常に良い)

Gregg E Espiritu

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very comfortable stay
2024 年 2 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Gregg, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Samuel Benjamin

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fantastic venue! Like all hotels things can get expensive quickly but you get great value and service and a very comfortable bed and the showers are nice too. I can't say enough good about my experience.
2024 年 2 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Samuel Benjamin, thank you for leaving such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back soon!

10/10 (非常に良い)

Mario、Chihuahua

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Muy bonito hotel, todo excelente
2023 年 12 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Mario, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

6/10 (普通)

Rheanne

カップルで旅行
良かった点 : 施設のコンディションと設備
The noise from the train and the bar noise downstairs made for a hard time to rest.
2024 年 1 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Rheanne, Thank you for rating our hotel. We are pleased to hear that you received exceptional service. However, we apologize for the inconvenience caused by the bar and train noise. Your feedback is valuable to us, and we will certainly consider it for improving our operations. Thank you once again for choosing to stay with us. It will be pleasure of welcoming you back soon.

8/10 (良い)

Latifa

良かった点 : 清潔度
2024 年 1 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Latifa, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

6/10 (普通)

PRETHA

気になった点 : 施設のコンディションと設備
The front desk ladies are nice. But no one in the market and couple of folks wanting to check out.
2024 年 1 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for rating our hotel. We are pleased to hear that you received exceptional service. However, we apologize for the inconvenience caused by the unavailability of staff in the market. Your feedback is valuable to us, and we will certainly consider it for improving our operations. Thank you once again for choosing to stay with us. It will be pleasure of welcoming you back soon.

10/10 (非常に良い)

Jonathon

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Cleanliness and not that far off from town.
2023 年 12 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Jonathon, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

8/10 (良い)

Neilann

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff was excellent and the room was clean. For some reason, I couldn’t get my YouTube TV to work, so there were limited tv stations to watch. The parking was down a hill, and I didn’t feel comfortable walking alone at night, so I had to pay for valet parking.
2024 年 1 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for rating our hotel. We are pleased to hear that you received exceptional service. However, we apologize for the inconvenience you experienced with your YouTube TV not working and the limited TV stations available. We will look into this issue to ensure that it does not happen again in the future. Thank you again for your review and for choosing our hotel. We hope to welcome you back in the future.

10/10 (非常に良い)

Christine

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Christine, thank you for sharing your wonderful experience at our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

8/10 (良い)

joel

2024 年 1 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Joel, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

browder

2024 年 1 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Browder, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

8/10 (良い)

Alberto、Miami

良かった点 : 清潔度、施設のコンディションと設備
property is old
2024 年 1 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Alberto, thank you for your feedback. Our hotel brand is committed to providing exceptional service to guests, and we're glad that we were able to meet your expectations in this regard. We're always looking for ways to improve the guest experience, and your feedback helps us in this endeavor. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Alberto、Miami

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
the property is old
2024 年 1 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Alberto, thank you for rating our hotel. We are thrilled you had a pleasant stay with us and hope to welcome you back in the future!

10/10 (非常に良い)

Debra

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Debra, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Lucas

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Lucas, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

David

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great views and very clean
2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear David, we are glad to hear that your stay was excellent. At Hyatt Regency Dallas, we aim to take care of our guest so they can be their best. It would be an honor to host you again in the future!

10/10 (非常に良い)

Jeannie、Davenport

2023 年 12 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Jeannie, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Probably keeping up with the maintenance of the bedding. One of the headboard was peeling off and so was the foot board in the other bed. The rest was very nice, professional, friendly. Great experience!
2023 年 12 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for choosing Hyatt Regency Dallas, Elizabeth. We are thrilled to hear that your stay was enjoyable. We look forward to welcoming you back soon to experience our improved operations.

10/10 (非常に良い)

Xochitl

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I stayed here for New Year’s Eve and it was a easy and pleasant experience getting to one place from another. It wasn’t too overcrowded. The hotel can definitely hold an mass amount of people. I definitely would come back next year for New Year’s Eve, and definitely would stay at the Hyatt for anything else that I need whenever I’m in downtown Dallas
2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Xochitl, thank you for sharing your wonderful experience at our hotel. We are thrilled you had a pleasant stay with us during New Year's Eve! We take pride in providing exceptional customer service to all of our guests, and we're glad that we were able to exceed your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!

10/10 (非常に良い)

Raymond

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Raymond, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Michael

2023 年 12 月に 4 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Michael, we are glad to hear that your stay was excellent. At Hyatt Regency Dallas, we aim to take care of our guest so they can be their best. It would be an honor to host you again in the future!

10/10 (非常に良い)

Kareem

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Kareem, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Mario Jose

2023 年 12 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Mario, thank you for taking the time to rate our hotel. We are thrilled to hear that your stay surpassed your expectations. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Israel

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Israel, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Olakunle

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
the view of the city from the 28th floor was really nice
2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Olakunle, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

2/10 (非常に不満)

Julian Marek

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
I am a frequent traveler, and I have to say I was never treated worse than at this supposed upscale hotel. Having the two restaurants close for two days at a full service, hotel is unacceptable. And then, when I tried to order room service, they drastically scaled back the available menu at only 9 PM. For the final disgrace at this property, the bath valve failed while we were in bed, sounding like a siren, and letting water gush into the bathtub. The manager on duty would not change rooms for me, although I was losing sleep and had a morning flight, “until I can have maintenance assess the situation “ oh, yes, if you get a package deal with parking like I did, that only includes self-serve parking, which is down a block and across the street from the hotel!
2023 年 11 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Julian, thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. At Hyatt Regency Dallas, we strive to provide our guests with a comfortable and pleasurable experience and will consider your feedback for future improvement of the hotel. Thank you again for choosing Hyatt Regency Dallas, we look forward to having you back in the future!

10/10 (非常に良い)

Calvin

2023 年 12 月に 6 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Calvin, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Cai

2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Cai, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Roberto

良かった点 : 清潔度、客室の快適度
Review
It was a great stay!
2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Roberto, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Melissa, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Alyssa

カップルで旅行, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Alyssa, thank you for being a loyal guest at our hotel. We are thrilled to hear that we exceeded your expectations. We take pride in providing exceptional customer service to all of our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!

10/10 (非常に良い)

Katie

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Katie, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Bernard

2023 年 12 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Bernard, we are glad to hear that your stay was excellent. At Hyatt Regency Dallas, we aim to take care of our guest so they can be their best. It would be an honor to host you again in the future!

2/10 (非常に不満)

Abedel

家族旅行
気になった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Abedel, thank you for taking the time to share your experience with us. We apologize that your recent visit did not meet your expectations. We appreciate your feedback and hope for an opportunity to host you again in the future.

10/10 (非常に良い)

Kimberly Dawn

2023 年 12 月に 2 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Kimberly Dawn, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!

10/10 (非常に良い)

Evelin

2023 年 12 月に 1 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Evelin, thank you for being a loyal guest at our hotel. We are thrilled to hear that we exceeded your expectations. We take pride in providing exceptional customer service to all of our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!

8/10 (良い)

manuel

グループ旅行
良かった点 : 清潔度、客室の快適度
El hotel cargó a mi tarjeta el pago que les pagué
2023 年 12 月に 3 泊滞在
Hyatt Regency Dallasからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Manuel, thank you for rating our hotel. We are thrilled you had a pleasant stay with us, and we hope to welcome you back in the future!