Dear Ryu.Thank you for your review, we greatly appreciate it.We are glad to hear you liked your stay with us and we hope to welcome you back should you visit Copenhagen.I wish you a pleasant day.Alberte.Front Desk.

Dear William.Thank you for your review, we greatly appreciate it.We are glad to hear you enjoyed your stay with us.It is correct that some of our standard rooms has a connecting door to the room next door. We are sorry to hear if this made you uncomfortable, I don't know if you let us know in the reception.We have a 24 hour open reception where we love to hear from our guests if there are any issues at all with the room, in order for us to fix the problem. Or give you the option to move to another room.We hope to welcome you back should you visit Copenhagen.Have a nice day.AlberteFront Desk

Dear Birte.Thank you for your review, we greatly appreciate it.We are sorry to hear if you experienced any issues with the shower. I don't know if you let us know in the reception, but you are always welcome to stop by if something in the room does not work properly.We are sorry to hear if you felt bothered by the train. If you visit us again we hope you will come and see us in reception in order for us to move you to a different room for your comfort. You are always more than welcome to make a note in your future reservation and our reception will do their very best to find a room on the other side.We hope to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk.

Dear Muhsine Nur.Thank you for your review, we greatly appreciate it.We are glad to hear you liked our central location and that you found our our cleaning concept sufficient in terms of your stay.We hope to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk

Dear Xin.Thank you for your kind review, we greatly appreciate it.We are very glad to hear that you enjoyed your stay with us and we hope to welcome you back should you visit Copenhagen.Have a nice day.AlberteFront Desk

Dear Simone.Thank you for your review, we greatly appreciate it.We are sorry if you experienced an issue with the cleaning. I don’t know if you let us know in reception but we are always happy to hear from our guests in order for us to fix any issue there might be immediately. The cleaning of course needs to be on point every time. We hope despite this you enjoyed your stay with us and we get to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk.

Dear Ahmed,Thank you very much for rating us, we very much appreciate it.I'm sorry to see you weren't completely satisfied with your stay with us.If there is anything you need help with, or you have any problems during your stay, please always feels free to let us know in the reception.That way we can help you right away, and make your stay the best possible for you.I hope you otherwise enjoyed your stay in Copenhagen, and that we can welcome you back again another time.Best regards,Katarina - Front desk

Tak for at tage dig tid til at dele din oplevelse med os. Vi er virkelig ked af at høre, at dit ophold ikke levede op til dine forventninger, og vi beklager dybt for de udfordringer, du oplevede.Det er særdeles beklageligt at høre om de små dyr på plastikkoppen på badeværelset. Vi tager hygiejne meget alvorligt, og vi vil omgående tage skridt for at sikre, at dette ikke gentager sig i fremtiden.Desuden er det ærgerligt at høre om udfordringerne med træk fra vinduet, dårlig akustik, og kaffesmagen. Vi vil tage disse punkter op med vores tekniske og køkkenpersonale for at forbedre disse forhold og sikre en behagelig atmosfære for vores gæster.Angående morgenmaden Vi serverer en kold morgenmadsbuffet til bare 95 kr. og til den pris er det svært at tilbyde en fuld morgenmadsbuffet. Hvis du er interesseret i en fuld morgenmadsbuffet kan vi anbefale vores søsterhotel, Tivoli Hotel som ligger lige ved siden af os. De serverer en lækker fuld morgenmadsbuffet for ca. 170-200 kr. per person. Jeg er glade for at høre, at vores personale gjorde et positivt indtryk. Vi sætter stor pris på dine kommentarer og vil forsat såden i fremtiden. Vi håber at få mulighed for at byde dig velkommen igen og give dig en langt bedre oplevelse

Dear Henricus.Thank you for your kind review, we greatly appreciate it.We are glad to hear you liked our central location and that you received great service from our staff.We hope to welcome you back should you visit Copenhagen.Have a nice day.Alberte.Front Desk.