Ratings based on 445 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver, BC
Posted Oct 30, 2019
No hot water, kept being told it would be 10 minutes, 20 minutes etc. it ended up not coming back until the next morning. I wish they would have just been honest so I would have gone to bed instead of waiting for no reason. Staff were a bit cold, sat in the restaurant for AWHILE trying to flag someone down to order drinks and food. Restaurant's cashier woman was pretty rude as well.
by A verified traveler
Posted Oct 18, 2019
Everything was great apart from the rooms were too hot
by A verified traveler from Lexington, SC
Posted Oct 16, 2019
Love the experience and the staff was amazing. Rooms were nice and the food was excellent
by A verified traveler
Posted Oct 9, 2019
The castle and surrounding grounds were beautiful. The restaurant in the castle was excellent.
by A verified traveler
Posted Oct 6, 2019
Property was lovely
Room needed air conditioning it was really hot
by A verified traveler from Arizona
Posted Oct 4, 2019
We really enjoyed our stay. The bed was the most comfortable of all the places we stayed. The owners made us feel very welcome. The food was superb. Would deffinately stay here again.
by A verified traveler
Posted Oct 3, 2019
Very nice. It's a shame they ruin the view with petrol tanker for the heliport though.
by A verified traveler
Posted Oct 1, 2019
Dated rooms. Other guests were asking to see their rooms first and it was clearly because some rooms had not be refinished in quite sometime. We got stuck in a very old room. Not at all what the photos on Expedia show.
by A verified traveler
Posted Sep 29, 2019
Nice welcome. Tea and scones in afternoon and sparkling wine before dinner.
by A verified traveler
Posted Sep 24, 2019