朝食スペース

ジ アコード メトロポリタンの口コミ

4.5 out of 5
ジ アコード メトロポリタン
35, GN Chetty Road, T Nagar, Chennai, Tamil Nadu

口コミ

8.2

とても良い

評価 10 - 515 件の口コミ中 237 件が非常に良い" "
評価 8 - 515 件の口コミ中 163 件が良い" "
評価 6 - 515 件の口コミ中 63 件が普通" "
評価 4 - 515 件の口コミ中 21 件が不満" "
評価 2 - 515 件の口コミ中 31 件が非常に不満" "

8.2/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

HIROMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
便利な立地とおいしい朝ごはん
昨年に続いて2回目の宿泊です。部屋は少し年季が入ってますが、広くて清潔に保たれていて、バスタブ付きでリラックスできます。朝食は、南インドメニューから洋風のパンケーキやワッフルまでブッフェの種類が豊富で美味しかったです。ドーサやオムレツのオーダーもできました。立地はTナガーに近く、歩いてすぐのところにも3軒のスーパーマーケット、Fab Indiaがあってショッピングに便利。December Seasonの会場、Vani Mahalもすぐそこです。
2018 年 12 月に 2 泊滞在

8/10 (良い)

Korin、Nagoya city, Japan.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel.
Hotel stuff was polite & friendly. I saw a few Japanese business man at this hotel. I paid for Rs450 from Chennai airport to the hotel by prepaid taxi.
2017 年 8 月に 2 泊滞在
Naranderからの返信 (投稿日 : 2017 年 8 月 26 日)
Dear Guest, Greetings from The Accord Metropolitan! We thank you for the wonderful review on Expedia . We are glad to know that our excellent service, warm hospitality and delectable culinary spread have left you impressed. Our associates are always on their toes to provide you with best hospitality experience and it was nice to know that you enjoyed every bit of your stay. We look forward to your continued association and do visit our website to avail our exciting offers for your next stay.

4/10 (不満)

tommy、singapore

気になった点 : スタッフとサービス
Not reccommended on laundry service
Hotel front desk manager posed unbelievable doubt to customer that i manupulated claim on bad laundry services. He showed no respect and shouted that he wasted his precious time on this conversation!!!

6/10 (普通)

Dominik、Sydney

気になった点 : 清潔度、スタッフとサービス
Poor front deck manager
Basically confortable stay except for attitude of Front Desk Manager. He shouted to the customer "Are you crazy?" when that customer seemed to request for something. That was annoying to all the costomers and reveals poor staff services of this hotel. Other staff's attitude was no problem.

8/10 (良い)

Konishiki、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ほどよい
全体に過不足ない。 インドでよくある過剰すぎるサービスがないので、イライラしないで過ごせる。 スタッフもほどよい距離感で接してくれる。

8/10 (良い)

Konishiki、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ご飯が美味しい
ビュッフェは、種類が多く、味も美味しい。連泊しても飽きない。 ホテルスタッフが慣れ慣れし過ぎないので、程よい。 インターネット接続は微妙。

10/10 (非常に良い)

Jinjin、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First Trip to Cnennai
It's so good service and support for my business trip during stay in Chennai.

8/10 (良い)

光太郎、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スタッフの質の高さ
ロケーションは旧市街地や海岸からやや距離があり、周辺にもレストランなどのちょっとしたお店があるとは言えません。ただし、ただし、ホテルのスタッフはよく教育されていて、心地よく過ごすことができました。部屋や設備も、よく整えられています。

8/10 (良い)

竹田、インド

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
高級感のあるフレンドリーなホテル
これで恐らく4回目の宿泊です。ホテルの人も私をおぼえてくれ。親しくしてくれます。部屋も中の上で綺麗です。お勧めのホテルです。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
チェックイン対応が良い。
真夜中にチェックインしたが丁寧に対応してくれた。ただ市内地図が簡単なのも鹿置いておらず余り役に立たなかった。ビジネス宿泊向けの様な感じ観光旅行向けの宿泊者にはあまりうまく対応していない感じ。

10/10 (非常に良い)

Cobbs creek、Tokyo, Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel but isolated from commercial facilities
This is a good hotel for a reasonable budget. Food is good. But the location of the hotel is not convenient. There are no tourist shopping places or alternative restaurants in a walking distance.

8/10 (良い)

shinobu、静岡県富士宮市

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビジネスマン向けのホテル
ホテルはきれい、エレベーターは3つあったので便利。 買い物も近くにあった。 ルームサービス、スタッフの人 とても親切だった。

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
悪くはない
部屋自体は悪くはありません。バスルームもバスタブもきれいですし,ベッド,シーツ,ソファ等も悪くありません。朝食はビュッフェですが,それなりに種類もあり,味もまあ満足です。ただ,高級ホテルには珍しく,土産物屋や売店がホテル内になかったのはびっくりでした。簡単にまとめると,,5つ星のクオリティを期待していくと,少しがっかりしますが,私が以前利用した,同価格帯のデリーやムンバイのホテルに比べれば,清潔度,調度品,朝食等の全てに於いて,こちらの方がずっと良かったです。

10/10 (非常に良い)

Akshay

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome place with a great staff. Stayed for a couple of nights for US visa work and this was an ideal location for visiting the VAC and the embassy. Staff is familiar with the visa process and have a good grasp of Hindi/English, so communication was easy and straightforward. They have some sort of a 'visa' package, which apparently includes breakfast, lunch, and dinner at the in-house restaurants; which was a blessing as roaming outside in Chennai in the summer is not fun. All the restaurants were buffet-style, with a really eclectic spread of dishes - was fun trying everything out :) Gym primarily had cardio equipment, which was good enough for me. Only a couple of minor gripes - the in-house cab rate was definitely on the higher side, but it's the price for convenience and I was OK with it. Neither of the chairs in the room were that comfortable, though the bed was perfectly fine.
2024 年 4 月に 2 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Mr.Akshay,Thank you so much for your detailed and positive feedback! We're delighted to hear that our hotel provided the ideal location for your US visa work and that you found our staff to be accommodating and knowledgeable about the visa process.It's wonderful to know that you enjoyed our 'visa' package and that it made your stay more convenient, especially considering the hot weather in Chennai. We're glad you appreciated the diverse culinary offerings at our in-house restaurants and had fun sampling the buffet spread.Your feedback about the in-house cab rates and the comfort of the room chairs is duly noted, and we will certainly take it into consideration for future improvements.We hope to have the pleasure of welcoming you back to our hotel in the future!

10/10 (非常に良い)

Krishna tej

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this place and how helpful the staff are. The rooms are good quiet and clean Gym is good and food is amazing
2024 年 3 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Mr.Krishna tej,Thank you for sharing your feedback. We appreciate your kind words and have taken note of your suggestions. We look forward to hosting you again soon.

10/10 (非常に良い)

Abhiram

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Pros: Excellent overall experience, great staff and service, tasty breakfast buffet, nice open area in lobby Cons: Some rooms are a bit old including legacy ACs that don't work very well. Not enough plug points. Only one room key per room makes it very inconvenient when traveling with family, since the key is also needed to operate the lift.
2024 年 2 月に 4 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Mr.Abhiram, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an excellent overall experience at our hotel and that you found our staff and service to be great. It's also wonderful to know that you enjoyed our tasty breakfast buffet and the nice open area in the lobby.We appreciate your constructive feedback regarding the areas for improvement. We apologize for any inconvenience caused by the older rooms and legacy ACs not working very well. Your feedback regarding the lack of plug points and the inconvenience of having only one room key per room, especially when traveling with family, is duly noted.Rest assured, we take your feedback seriously and will work diligently to address these issues to enhance the experience of our guests. We hope to welcome you back again soon and provide you with an even better stay.

10/10 (非常に良い)

Murali

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Mr.Murali,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience at our hotel. Our team works hard to provide exceptional service and create memorable experiences for our guests, so it's rewarding to know that we succeeded in doing so during your stay. We look forward to welcoming you back on your next visit to Accord Metropolitan.

10/10 (非常に良い)

Shrikanth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Expectations met reality.
2024 年 1 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Mr. Shrikanth,Thank you for choosing the Accord Metropolitan during your recent visit!We appreciate your positive feedback.

2/10 (非常に不満)

Rajani、Pleasanton

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will not return and will not recommend the hotel. 1. There was mold in inner shower curtains 2. Dining staff cleans table with a towel, then a side plate on the table with the same towel and replaces cutlery on top ! 3. Overwhelmingly undesirable smell in the room. Which encouraged me to stay outside as much as possible. 4. There was only one hand towel which looked used, when requesting for more hand towels, just got one more. All in all compares very unfavorably to the amenities in any 5-star or 4-star property I have stayed in the past.
2024 年 1 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mr. Kumar,Thank you for taking the time to provide your feedback. We sincerely apologize for the challenges you encountered during your recent stay. Your observations are crucial in helping us enhance our services. We deeply regret the presence of mold in the shower curtains, the concerns with dining staff practices, the unpleasant smell in your room, and the issue with hand towels. Rest assured, we are taking immediate actions to rectify these issues and prevent them from recurring.We value your candidness, and we hope you might consider giving us another opportunity to provide you with a more enjoyable experience in the future.

10/10 (非常に良い)

ramakrishnan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite central and convenient.
2023 年 11 月に 3 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Ramakrishnan,Thank you for your feedback.Look forward to see you soon.

6/10 (普通)

venkata

家族旅行
良かった点 : スタッフとサービス
Very average for the price. Room quality was average, very limited dinner options with below average taste & quality. Only savior was the breakfast which had lot of options & had good taste.
2023 年 11 月に 1 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Mr. Venkata,Thank you for sharing your experience with us. We appreciate your feedback on the room quality and dinner options. We're delighted to hear that our breakfast met your expectations. We'll strive to improve in areas where we fell short to ensure a better experience in the future.

10/10 (非常に良い)

Baktha、Princeton

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Baktha,Thank you for your feedback.Look forward to see you soon.

10/10 (非常に良い)

Nikita

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was courteous and room was clean
2023 年 11 月に 2 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Ms. Nikita,Thank you for your positive feedback! We're glad to hear that our staff's courtesy and the cleanliness of your room met your expectations. We hope to welcome you back for another enjoyable stay!

10/10 (非常に良い)

Sathinathan

2023 年 10 月に 2 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Mr.Sathinathan,Thank you and look forward to see you again.

10/10 (非常に良い)

Len

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful and friendly staff
2023 年 10 月に 2 泊滞在
Pankaj Katyal からの返信 (投稿日 : 2023 年 10 月 14 日)
Dear Wotif,Thank you for your kind words! We're delighted to hear that you found our staff helpful and friendly. It's our pleasure to assist you, and we hope to continue providing great service during your future visits.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bon hôtel pour un court séjour
Hôtel proche des commerces mais accessible uniquement en voiture depuis l’aéroport. Literie pas très confortable mais bon hôtel pour une court séjour .
2023 年 6 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Guest,Thank you for your feedback regarding your recent stay at our hotel. We're pleased to hear that you found our location near shops convenient and that you considered our hotel suitable for a short stay.We apologize for any discomfort you experienced with our bedding, and we will address this issue to ensure a better experience for our guests.Regarding airport accessibility, we understand your concerns, and we'll explore options to improve transportation options.We appreciate your business and hope to welcome you back in the future. Your feedback is important to us, and we're committed to making your next stay even better. Thank you for choosing our hotel.

10/10 (非常に良い)

Wierakathipillai、East York

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good staff support
2023 年 9 月に 1 泊滞在
Deeparaj Samuel からの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Mr.Wierakathipillai,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. We always strive to provide excellent service, and your feedback is greatly appreciated. We hope to welcome you back soon!

8/10 (良い)

Surajie

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 9 月に 2 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Surajie,Thank you for your 4/5 rating! We're delighted to see that you had a positive experience during your recent visit. We always aim to provide the best service possible, and your feedback is greatly appreciated. If there's anything specific you'd like to share or any suggestions for improvement, please feel free to let us know. We look forward to serving you again in the future!

10/10 (非常に良い)

Ravi

2023 年 8 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Mr.RaviService from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 (非常に良い)

Ravi

2023 年 8 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Mr.RaviService from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. I will also pass your kind words of praise to our colleague xxxxWe look forward to the pleasure of your continued visits and assure you of our best services at all times.

10/10 (非常に良い)

vaidehi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable and luxurious stay in a great location
Amazing stay! Awesome breakfast buffet. Updated room is beautiful. Comfortable bed. By removing the office desk, they opened up a lot of space in the room. Bathroom needs magnifying make-up mirror
2023 年 7 月に 5 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Ms.VaidehiService from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best services at all times.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Some rooms are dated
The room was dated. Toilet sprayer was leaking. the room I had the previous stay was better
2023 年 7 月に 2 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear GuestService from the Heart!Thank you for taking the time to share your feedback with us. I sincerely apologize that some of our services did not meet your expectations. I shared your comments with our Operations team, so they can address these issues immediately.I hope to welcome you back to The Accord Metropolitan, Chennai soon so that we can offer you a more befitting experience.

8/10 (良い)

vaidehi

2023 年 7 月に 5 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 7 月 18 日)
Dear Ms.Vaidehi Service from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

8/10 (良い)

sinthuja

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Currently there is construction work going on .
2023 年 7 月に 2 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 7 月 12 日)
Dear Ms.Sinthuja,Thank you for your feedback. We look forward to welcoming you back at the Accord Hotels & Resorts.

10/10 (非常に良い)

Subash Chandran、New Westminster

2023 年 7 月に 2 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear GuestService from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

4/10 (不満)

Anand Kumar

2023 年 6 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear Mr.Anand Kumar,Service from the Heart!Thank you for taking the time to share your feedback with us. I sincerely apologize that some of our services did not meet your expectations. We shared your comments with our Operations team, so they can address these issues immediately.We hope to welcome you back to The Accord Metropolitan, Chennai soon so we can offer you a more befitting experience.

8/10 (良い)

Tamil、Mason

良かった点 : 清潔度、スタッフとサービス
2023 年 6 月に 1 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 7 月 18 日)
Dear Mr.Tamil,Service from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. I will also pass your kind words of praise to our colleagues.We look forward to the pleasure of your continued visits and assure you of our best services at all times.

10/10 (非常に良い)

Jokanantham

2023 年 6 月に 2 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 6 月 18 日)
Dear Mr.Jokanantham Service from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best services at all times.

6/10 (普通)

Sathinathan

2023 年 4 月に 1 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 4 月 10 日)
Dear Mr.Sathinathan,Thank you for the feedback, we look forward to welcome you back at the accord hotels & resorts.

8/10 (良い)

Ramanathan

2023 年 2 月に 3 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 2 月 20 日)
Dear Mr.RamanathanService from the Heart!It was a pleasure having you stay with us at The Accord Metropolitan, Chennai. We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance is a source of inspiration to our staff and this encourages us to achieve even higher standards of service. I will also pass your kind words of praise to our colleague xxxxWe look forward to the pleasure of your continued visits and assure you of our best services at all times.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 4 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 2 月 10 日)
Dear GuestService from the Heart! Thank you for taking the time to review our Hotel.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 (非常に良い)

Anandarajah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff and services. Very nice food.
2023 年 1 月に 1 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 2 月 2 日)
Dear Mr. AnandarajahService from the Heart! Thank you for taking the time to review our Hotel.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 (非常に良い)

Arjun

2023 年 1 月に 1 泊滞在
Pankaj Katyalからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Mr. Arjun,Thank you for the top rating! We're thrilled you had such a fantastic experience. We can't wait to host you again soon!

10/10 (非常に良い)

Naina Abdul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service. Enjoyed the tasty fresh food. Nice staff. Friendly environment.
2023 年 1 月に 1 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2023 年 1 月 23 日)
Dear Mr. Naina Abdul,Thank you for staying with us recently at Accord Metropolitan, Chennai and taking the time for your valued feedback. My team and I are so happy to read that you have enjoyed your stay with us, my colleagues are the heart and soul of the hotel. They all will be recognized for their efforts as will the rest of the team. We look forward to welcoming you back very soon.

8/10 (良い)

Vidyashankar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here for 3 nights. Staff was very friendly, and accommodated my last minute travel needs to go around the city. The breakfast spread was pretty good. I would probably say that my only disappointment is for a hotel like this, the bar should be 24x7. That would be a good improvement I would like to see if I am to come back again. Overall, a pleasant experience with my family.
Deeparaj Samuelからの返信 (投稿日 : 2023 年 1 月 4 日)
Dear Mr.Vidyashankar Service from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

8/10 (良い)

Sivaraman

2022 年 12 月に 3 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2022 年 12 月 14 日)
Dear Sivaraman Service from the Heart! Thank you for taking the time to review our Hotel.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.

10/10 (非常に良い)

Ramana、Blue Bell

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent value for the amenities, location, friendly service. Great staff.
2022 年 12 月に 2 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2022 年 12 月 14 日)
Dear Ramana Service from the Heart! Thank you for taking the time to review our Hotel.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.Best Regards,Team Accord Hotels & Resorts

6/10 (普通)

sarath

2/10 (非常に不満)

Kasthuri

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing
2022 年 10 月に 6 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2022 年 10 月 12 日)
Dear Ms.Kasthuri Service from the Heart!Thank you for sharing your feedback. I am sorry to hear that you were disappointed during your stay and we apologies that your experience did not meet your expectations. We request you to share us more details on your feedback, so that we will take it up with the team members and I hope you will give us another opportunity to restore your confidence in the hotel. I hope to welcome you back to The Accord Metropolitan, Chennai in the near future so that we can offer you a more befitting experience.

10/10 (非常に良い)

SIVAKUMAR

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient location for shopping.
2022 年 9 月に 1 泊滞在
Deeparaj Samuelからの返信 (投稿日 : 2022 年 10 月 12 日)
Dear Mr.Sivakumar,Service from the Heart! Thank you for taking the time to review our Hotel.We are pleased to read the praising remarks about our Hotel. We are truly passionate about delivering exceptional guest experiences and our team was very pleased to learn of your great satisfaction with our hotel's standard of service. I will also pass your kind words of praise to our staffs.We appreciate your feedback and we hope to welcome you back to The Accord Metropolitan, Chennai in the near future.