Ratings based on 159 Verified Reviews

4.7 out of 5
87% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 20, 2019
Fantastic boutique hotel in the heart of Kyoto. Great staff, service and rooms. A true gem - you won’t be disappointed.
Comment from Hotel Management
May 21, 2019 by Villa sanjo muromachi KYOTO, Hotel Management
Dear guest, Thank you very much for your highly comment to our services, staffs and interior design of room. We are glad to hear that you enjoyed staying with us. We hope to see you again at villa sanjo muromachi kyoto. Best regards, Villa sanjo muromachi KYOTO
5 out of 5
by A verified traveler

Posted May 13, 2019
I didn’t want to leave! Our room was amazing! The amenities were great, the shower amazing with its garden view and breakfast was plentiful and delicious. The service and location are perfect. There is a 7-11 across the street and tons of restaurants and shops are close. Highly recommended for a treat when in Kyoto!
Comment from Hotel Management
May 15, 2019 by Villa Sanjomuromachi Kyoto, Hotel Management
Dear Mr./Ms.CJC, Warm greetings from Villa Sanjomuromachi Kyoto. Thank you very much for staying with us and for your review. We are very pleased to receive many compliments from you. In addition, we are very happy to hear that you were satisfied with our service. We hope you had enjoyed your stay and had great time in Kyoto. We will improve our service better further when you visit us again. We look forward to welcome you again here at Villa Sanjomuromachi Kyoto. Best regards,
5 out of 5
by A verified traveler

Posted May 13, 2019
Comment from Hotel Management
May 17, 2019 by Villa sanjo muromachi KYOTO, Hotel Management
Dear guest, Thank you very much for your highly comment to us. We hope to see you again at villa sanjo muromachi kyoto. Best regards, Villa sanjo muromachi KYOTO
5 out of 5
by A verified traveler from DFW

Posted May 9, 2019
Gorgeous boutique hotel! Hotel staff was very attentive to guests. communication before, during & after stay, provided me comfort about my stay there since I normally gravitate towards large hotel chains. This hotel has certainly set the standard in what to look for in a boutique hotel
Comment from Hotel Management
May 11, 2019 by Front clerk, Hotel Management
Dear Guest, Warm greetings from Villa Sanjo Muromachi KYOTO. thank you very much for your wonderful coments to us. We do our best to meet the customer who staying at our hotel. Again, thank you so much. We look forward to seeing you sometime. Best regards, Villa Sanjo Muromachi KYOTO.
5 out of 5
by A verified traveler from Richmond Hill, ON, Canada

Posted May 3, 2019
I have nothing but good things to say about Villa Sanjo Muromachi. The room was very comfortable and very large, the bathroom was absolutely spotless and extremely well equipped with a large bath and a shower, and the breakfasts (order them in advance if you want the Japanese breakfast) fantastic. But more than anything, it was the kindness, amiability and professionalism of the staff that made my stay really enjoyable. I recommend this hotel to anyone who wants to have a great experience in Kyoto.
Comment from Hotel Management
May 4, 2019 by Villa Sanjo Muromachi KYOTO , Hotel Management
Dear guest, Thank you very much for warmest posted to us. We are very much grad to hear that you liked our hotel. We sincererly hope to welcome you again in your future trip to Kyoto. Best regards, Villa Sanjo Muromachi KYOTO
5 out of 5
by A verified traveler

Posted Apr 23, 2019
Boutique hotel, close to trains. It was very clean and the staff very friendly and helpful. Our room was large, easily fitting both my husband and me and our daughter. The bathroom was lovely, with nice towels and great products to use
Comment from Hotel Management
Apr 24, 2019 by Villa Sanjo Muromachi KYOTO, Hotel Management
Dear Guest, Thank you very much for your wonderful posted to us. We are such a grad to hear that you liked our hotel. We sincerely hope to welcome you again in your future trip to Kyoto. Kind regards, Villa Sanjo Muromachi KYOTO
5 out of 5
by A verified traveler from Austin, TX

Posted Apr 16, 2019
This place is the most pleasant stay I had in Japan. The room was huge and the beds we're so comfortable. The staff was always so polite and helpful. They suggested some of the most amazing meals we had in Kyoto and they would always make reservations at places that we could easily order from. They had really great suggestions on tours and tea ceremonies and when we came back they wanted to see our pictures. It was like staying at your families house but you're given a lot of privacy and never had to make the bed. And the tub was so wonderful to relax in after a day running around looking at shrines. They had umbrellas and PJs ready for us and the rainy days in Kyoto. And the details on the decorations and furniture was do meticulously chosen and very enjoyable to see. It was like being in a hotel that we personalized for me!
Comment from Hotel Management
Apr 18, 2019 by Villa Sanjo Muromachi KYOTO, Hotel Management
Dear Mr./Ms. Lily, Thank you very much for your wonderful posted to us. We are such a glad to hear that you liked our hotel. We sincerely hope to welcome you again for your future trip to Kyoto. Kind regards, Villa Sanjo Muromachi KYOTO
5 out of 5
by A verified traveler

Posted Apr 11, 2019
Incredible room with a bathroom and mini garden downstairs. Staff were extremely helpful and welcoming
Comment from Hotel Management
Apr 13, 2019 by Villa sanjo muromachi KYOTO, Hotel Management
Dear Guest, Warm greeting from Villa sanjo muromachi KYOTO. Thank you very much for sharing your experience here and highly recommend our bathroom, the interior design of room and staffs. The bath tub and showers are one of our recommendation. Your favorable comments have warmed our hearts and we will strive for excellence in our service. We are glad to hear that you enjoyed staying with us and sincerely hope to see you again in the future trip to Kyoto. Best regards, Villa sanjo muromachi KYOTO
5 out of 5
by A verified traveler from Osaka, jp

Posted Mar 28, 2019
Great service great ambience
Comment from Hotel Management
Mar 31, 2019 by Front clerk, Hotel Management
Dear guest, Warm greetings from Villa Sanjo muromachi KYOTO. Thank you so much for your comment to us. We are glad to hear that you enjoyed staying with us. We do our best to meet our guest. Thank you again, we look forward to seeing you sometime. Best regards, Villa Sanjo Muromachi KYOTO.
5 out of 5
by A verified traveler

Posted Mar 27, 2019
Comment from Hotel Management
Apr 11, 2019 by Villa sanjo muromachi KYOTO, Hotel Management
Dear guest, Warm greeting from Villa sanjo muromachi KYOTO. Thank you very much for your comment to us. We appreciate that you love our hotel. We look forward to seeing you again. Best regards, Villa sanjo muromachi KYOTO