Ratings based on 245 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 4, 2019
Great location near Nishishinjuku market. Great room, onesen!
4 out of 5
by A verified traveler from Melbourne

Posted Apr 29, 2019
It was a great traditional experience. The staff were very friendly and the Onsen downstairs was great. The only thing we didn’t like was that there was a smell when we entered our floor (we think because the kitchen was there) and it took a few minutes to get used to.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 7, 2019
4 out of 5
by A verified traveler

Posted Mar 28, 2019
Really nice traditional ryokan with on site onsen. Private bathroom was quite small and found the futon beds to not be overly comfortable but you pay for the experience and im glad we did it. Worth it even if just for 1 night
4 out of 5
by A verified traveler

Posted Jan 15, 2019
Stayed one night for the ryokan experience had a traditional breakfast; all was very lovely. Ryokan has a public bath in the basement which was a nice way to relax after a long day of sightseeing. Location is good as it is close to Nishiki food market and is central so many places were walkable
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2019 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2019 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff, good experience, great location

Posted Aug 1, 2018 on Orbitz
Some rooms are nicer than others (with separate sitting area and more room overall), but great Japanese experience regardless. Staff is extremely attentive, escorting guests to rooms, laying out bedding every evening and storing away every morning, providing maps and recommendations, escorting guests outside as they leave the building etc. Very good experience overall, would stay here again.
4 out of 5
by A verified traveler from Los Angeles ca

Posted Jul 20, 2018
Only complaint was that bathroom was small.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Ryokan

Posted May 7, 2018
Great experience in a traditional Japanese hotel. Very well located, clean and with a very nice staff